Account & Service Control · Restriction or exception
Disabling Cookies may limit or prevent use of the Sites and Services
PayPal says certain aspects and features of its Services and Sites are only available through Cookies, so if you disable or decline Cookies in your device or browser settings, your use of the Sites and Services may be limited or not possible.
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Certain aspects and features of our Services and Sites are only available through the use of Cookies, so if you choose to disable or decline Cookies through your device or browser settings, your use of the Sites and Services may be limited or not possible.
Qualifications & exceptions
Applies if you disable or decline Cookies through device or browser settings.
Not stated here
The passage does not say which features need Cookies.
Account & Service Control · Company commitment
Exercising privacy rights will not lead to denied service or different prices, though personalization may differ
PayPal says it will not discriminate or deny you services, charge different prices, or provide a different level of service solely because you exercise privacy rights. It adds that certain personalized services for PayPal customers may not provide the same level of personalization if you limit the amount of Personal Information you share.
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we will not discriminate or deny you services, charge you different prices, or provide you with a different level of service solely for exercising your privacy rights.
certain personalized services for PayPal customers may not provide the same level of personalization if you decide to limit the amount of Personal Information you share with us.
Qualifications & exceptions
The commitment applies to differences "solely for exercising your privacy rights".
Personalization may be reduced if you limit the Personal Information you share.
Account & Service Control · Procedure
Rights requests follow the instructions below, including for people without a PayPal account
PayPal says it provides several ways to exercise your privacy rights. If you, or an authorized agent where permitted, want to exercise rights relating to Personal Information in your account profile(s), follow the instructions below. Even if you have no PayPal account (for example, where you Pay without a PayPal account), you may find instructions to submit a privacy-rights request.
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We recognize the importance of your ability to control the use of your Personal Information and provide several ways for you to exercise your privacy rights.
If you, or an authorized agent, where permitted, want to exercise any of your rights relating to your Personal Information in your account profile(s), please follow the instructions on how to exercise your data protection rights below.
Even if you do not have a PayPal account (for example, where you use Pay without a PayPal account), you may find
Pay without a PayPal Account means our Services may be accessed by individuals without using a PayPal account, a Fastlane profile, or the Unbranded Payment Services.
Qualifications & exceptions
Authorized agents may act "where permitted".
Non-account holders, including those who Pay without a PayPal account, are told they may find request instructions.
Not stated here
The linked privacy-rights request instructions for people without an account are not supplied here, so what they require is unknown.
PayPal may verify your identity first, and may decline a request if it cannot
PayPal says it may first need to verify who you are. If permitted or required under privacy laws, it may ask for information necessary to reasonably verify your identity, which it compares against internal business records. If it cannot verify your identity, it may not be able to fulfill your request, unless the right does not require verification. If a request is denied in whole or in part, you may have the right to be told the reasons and about appealing or lodging a complaint with a supervisory authority and seeking judicial remedy; PayPal says it will give information about the appeals process in those circumstances.
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We may first need to verify who you are before we can respond to your request.
We will compare the information you submit against our internal business records to verify your identity. If we can’t verify your identity, we may not be able to fulfill your request, unless the right does not require verification.
If we deny your request in whole or in part, you may have the right to be informed of the reasons we have for not taking action and regarding the possibility to appeal our decision or lodging a complaint with a supervisory authority and seeking judicial remedy.
Qualifications & exceptions
Verification information may be requested "if permitted or required under privacy laws".
Failure to verify may prevent fulfillment "unless the right does not require verification".
Appeal and complaint rights are described as something you "may have".
Not stated here
The appeals process itself is not described in this passage.
Account & Service Control · Procedure
PayPal may ask for proof that an agent has authority to submit requests for you
If a request comes from an authorized agent, PayPal says it may ask for evidence that you gave the agent a power of attorney or that the agent otherwise has valid written authority to submit requests on your behalf, including a guardianship, conservatorship or other protective arrangement.
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Supporting quotations
If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf
Qualifications & exceptions
Evidence is requested "may", not in every case.
Account & Service Control · User right or choice
You can request the Personal Information PayPal has collected by portal, or by phone or contact in the United States
To request the Personal Information PayPal has collected about you, you can log in to your PayPal account(s) or profile management portal and submit a request. If you reside in the United States, you can call or contact PayPal and ask it to provide the data it has collected. For other countries the Statement refers you to Our Contact Information.
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Your right to know and request a copy of the Personal Information.
Log in to your PayPal account(s) or profile management portal, and submit a request.
If you reside in the United States, Call or contact us and request that we provide you with the data we’ve collected.
Qualifications & exceptions
The call or contact route is stated for United States residents; other countries are referred to Our Contact Information.
Not stated here
The phone numbers and contact details are in the contact information section, not this passage.
Account & Service Control · User right or choice
United States residents can request a list of the specific third parties that received their information
To request a list of the specific third parties to which PayPal has disclosed your Personal Information, if you reside in the United States you can call or contact PayPal and ask for the data it has disclosed. For other countries you may submit a request through the Help Center.
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Your right to request a list of specific third parties.
If you reside in the United States, Call or contact us and request that we provide you with the data we’ve disclosed. For other countries, you may also submit a request through the
Qualifications & exceptions
Call or contact route is stated for United States residents; other countries use a Help Center request.
Not stated here
The linked Help Center page is not supplied here.
Account & Service Control · User right or choice
You can correct certain Personal Information through your account or portal, or by contacting PayPal (US)
To correct certain Personal Information, you can log in to your PayPal account(s) or profile management portal and submit a request. If you reside in the United States, you can call or contact PayPal; the source wording for this route says to request that PayPal "provide you with the data we’ve collected", which is the same wording as the access route and does not itself mention making a correction. For other countries the Statement refers you to Our Contact Information.
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Your right to correct your Personal Information. If you want to correct certain of your Personal Information, you can:
Log in to your PayPal account(s) or profile management portal, and submit a request.
If you reside in the United States, Call or contact us and request that we provide you with the data we’ve collected. For other countries, please refer to Our Contact Information.
Qualifications & exceptions
Call or contact route is stated for United States residents; other countries are referred to Our Contact Information.
Not stated here
The US contact item repeats the access-request wording; the source does not say how a correction is made through that route.
Account & Service Control · User right or choice
You can delete information you added, contact PayPal in the United States, or close your account
To delete certain Personal Information, you can log in to your PayPal account(s) or profile management portal and delete information you previously added (for example, non-primary addresses in your settings). If you reside in the United States, you can call or contact PayPal; as with the correction route, the source wording for this item says to request that PayPal "provide you with the data we’ve collected" and does not itself mention deletion. You can also close your PayPal account(s) or profile. For other countries the Statement refers you to Our Contact Information.
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Your right to delete your Personal Information. If you want to delete certain of your Personal Information, you can:
Log in to your PayPal account(s) or profile management portal, and delete any information that you've previously added. For example, you may delete your non-primary addresses in your settings.
If you reside in the United States, Call or contact us and request that we provide you with the data we’ve collected. For other countries, please refer to Our Contact Information.
Close your PayPal account(s) or profile.
Qualifications & exceptions
Portal deletion covers information you "previously added"; the example given is non-primary addresses.
Call or contact route is stated for United States residents.
Not stated here
The US contact item repeats the access-request wording; the source does not say how deletion is requested through that route.
Account & Service Control · User right or choice
Where law allows, you can object to processing based on PayPal's or a third party's legitimate interests
Where applicable by law, if you want to object to PayPal's use of your Personal Information to pursue its legitimate interests or those of a third party, you can contact PayPal using Our Contact Information. The Statement refers to Our Lawful Basis for Processing Personal Information for more.
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Where applicable by law, if you want to object to our use of your Personal Information to pursue our legitimate interests or those of a third party, you can refer to Our Contact Information of this Privacy Statement to contact us.
Qualifications & exceptions
Available "where applicable by law".
Not stated here
The passage does not say how PayPal handles an objection.
Account & Service Control · User right or choice
You can withdraw consent by contacting PayPal; earlier processing and non-consent grounds are unaffected
If you want to withdraw consent to PayPal's use of your Personal Information where it processed it with your consent, you can contact PayPal using Our Contact Information. PayPal says withdrawing consent will not affect the lawfulness of processing before the withdrawal, nor processing in reliance on a lawful processing ground other than consent.
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If you want to withdraw consent to our use of your Personal Information in circumstances where we processed it with your consent, you can refer to Our Contact Information of this Privacy Statement to contact us.
Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on a lawful processing ground other than consent.
Qualifications & exceptions
Applies where processing was based on your consent.
Does not affect earlier processing or processing under another lawful ground.
Account & Service Control · User right or choice
In the United States there is no opt-out from automated decisions; other jurisdictions may allow review or objection
On the right to object to or opt out of Profiling in furtherance of Automated Decisions with legal or similarly significant effects, PayPal says it may use Automated Decision Making technology and Agentic AI Tools. In the United States, it says these are either exempt practices or do not trigger an opt-out right under applicable US privacy laws. In other jurisdictions, individuals may, where the right exists, contact PayPal to seek a review of, object to and/or revoke consent for an Automated Decision that has legal or similarly significant effects on them (together with the relevant Profiling); PayPal says it will then review the decision, taking relevant additional circumstances into account.
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Your right to object to or opt out of Profiling in furtherance of Automated Decisions that produce legal or similarly significant effects on you and related rights.
we may use Automated Decision Making technology and Agentic AI Tools.
In the United States, these are either exempt practices or do not trigger an opt-out right under applicable United States privacy laws.
However, in other jurisdictions, individuals may exercise the right to seek a review of, or to object to and/or revoke consent for, an Automated Decision that has legal or similarly significant effects on them (together with the relevant Profiling), where this right exists, by contacting us.
Profiling means analysis of an individual’s personality, behavior, interest and habits to make predictions or decisions about them
Qualifications & exceptions
United States: described as exempt practices or not triggering an opt-out right.
Other jurisdictions: review, objection or revocation is available "where this right exists", by contacting PayPal.
Not stated here
The passage does not list the other jurisdictions where the right exists.
If an automated decision does not approve you, you may lose access; PayPal describes safety checks and a review route
PayPal says that if you are not approved under the Automated Decisions, you may not have access to its services. It says it has several safety mechanisms to ensure the decisions are appropriate, including ongoing overviews of its decision models and random sampling in individual cases. If you have a concern about the outcome, you can contact PayPal, and it says it will determine whether the procedure was performed appropriately.
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If you are not approved under the Automated Decisions, you may not have access to our services.
These mechanisms include ongoing overviews of our decision models and random sampling in individual cases.
If you have any concern about the outcome, you can contact us, and we will determine whether the procedure was performed appropriately.
Qualifications & exceptions
The review of an outcome is a determination of "whether the procedure was performed appropriately".
Not stated here
The passage does not say whether a human reviews individual decisions or whether the outcome itself can be changed.
Account & Service Control · User right or choice
Sensitive Personal Information: consent where required, and US use limited to permitted purposes
Where required by law, PayPal says it will obtain your consent before collecting and processing Sensitive Personal Information, and you can withdraw consent by contacting PayPal. It says it will use Sensitive Personal Information only in accordance with your consent or for certain permitted purposes to the extent permitted or exempt under applicable law, which is why exercising a right to limit use and disclosure under US privacy laws is not necessary. The US permitted purposes named are providing the goods or services you requested; preventing, detecting and investigating security incidents; resisting malicious, deceptive, fraudulent or illegal actions and prosecuting those responsible; verifying or maintaining the quality or safety of a product, service or device; and ensuring physical safety of natural persons. The exemption relied on for precise geolocation is based on the Gramm-Leach-Bliley Act.
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Where required by law, we will obtain your consent before collecting and processing your Sensitive Personal Information. You can withdraw your consent by contacting us and refer to
We will also only use your Sensitive Personal Information in accordance with the consent you have given or for certain permitted purposes to the extent permitted or exempt under applicable law
these permitted purposes include providing the goods or services you requested; preventing, detecting, and investigating security incidents; resisting malicious, deceptive, fraudulent, or illegal actions and prosecuting those responsible; verifying or maintaining the quality or safety of a product, service, or device; and ensuring physical safety of natural persons.
The exemption we rely on for precise geolocation is based on the Gramm-Leach-Bliley Act.
Qualifications & exceptions
Consent is obtained "where required by law".
The US permitted-purpose explanation applies "under the United States privacy laws".
The precise geolocation exemption is stated to rest on the Gramm-Leach-Bliley Act.
Not stated here
The passage does not say which uses of Sensitive Personal Information PayPal relies on each permitted purpose for.
Account & Service Control · User right or choice
You may request details of disclosures to third parties for direct marketing; in the US, call or contact PayPal
PayPal says you may request certain details about how your Personal Information is disclosed to third parties for direct marketing purposes. In the United States, you call or contact PayPal.
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You may request certain details about how your Personal Information is disclosed to third parties for direct marketing purposes. In the United States, Call or contact us.
Qualifications & exceptions
The request route given is for the United States.
Not stated here
The passage does not say what the "certain details" include.
Account & Service Control · User right or choice
You can unsubscribe from marketing messages but not from necessary messages such as receipts and account alerts
You can click the unsubscribe link in a PayPal, Hyperwallet or Fastlane marketing email, opt out of a text message by replying "STOP", or turn off notifications on your device. You can also change your account's notification settings or your device's notification preferences. You will not be able to opt out of messages considered necessary for the Services, such as digital receipts and emails that alert you to changes in your account(s) or Fastlane profile's status, although you may be able to decide how they are sent (email, phone, text message or mobile notification).
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You can click the unsubscribe link in a PayPal, Hyperwallet, or Fastlane marketing email, opt-out of a text message by replying “STOP,” or turn off notifications on your device.
You won’t be able to opt-out of messages that are considered necessary for the Services, such as digital receipts and emails that alert you to changes in your account(s) or Fastlane profile's status.
You may be able to decide how we send those messages, such as by email, phone, text message, or a notification on your mobile device.
Hyperwallet means the PayPal technology and online service that allows payout capabilities for businesses of all shapes and sizes through a single integration.
Qualifications & exceptions
Opt-out applies to marketing emails and texts; necessary messages cannot be opted out of.
Delivery method for necessary messages is something you "may be able to" choose.
"Fastlane" stores payment and personal details for faster checkout; "Hyperwallet" provides business payouts
"Fastlane" is the online tool whereby individuals can store payment methods and other Personal Information with PayPal to check out faster, create a store or loyalty account, or facilitate other transactions at participating Partners and Merchants, using payment card, contact, shipping or other data saved in their Fastlane profile as relevant to the interaction. "Hyperwallet" is PayPal technology and an online service that allows payout capabilities for businesses through a single integration.
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Fastlane means the online tool whereby individuals can store their payment methods and other Personal Information with PayPal so that they can complete the checkout process faster, create a store or loyalty account, or facilitate other transactions at participating Partners and Merchants
Hyperwallet means the PayPal technology and online service that allows payout capabilities for businesses of all shapes and sizes through a single integration.
Qualifications & exceptions
Fastlane data used depends on the specific interaction and participating Partners and Merchants.
Contact PayPal Customer Service by phone or web portal about your PayPal account or Unbranded Payment Services
For questions about the Privacy Statement or your Personal Information, PayPal says to contact it. To talk about your PayPal account or Unbranded Payment Services, call PayPal Customer Service at 1-888-221-1161 or visit the Customer Service web portal.
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If you have questions about this Privacy Statement or your Personal Information, contact us so we can help. To talk about your PayPal account or Unbranded Payment Services:
Call PayPal Customer Service at 1-888-221-1161; or
Visit our
Unbranded Payment Services means when you are interacting with and making payments to Partners and Merchants using our card processing and/or ACH origination services that do not carry the PayPal brand or when you use our Braintree services.
Qualifications & exceptions
This route covers the PayPal account and Unbranded Payment Services, not Hyperwallet, Fastlane or Xoom.
Not stated here
The linked Customer Service web portal is not supplied here.
Hyperwallet account questions go to Hyperwallet Customer Service by phone or the Pay Portal
To talk about your Hyperwallet account, call Hyperwallet Customer Service at 1-877-546-8220 or log into the Hyperwallet Pay Portal (go to "Support", select "Email" and complete the form for "Privacy Concerns").
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Supporting quotations
To talk about your Hyperwallet account:
Call Hyperwallet Customer Service at 1-877-546-8220; or
Log into the Hyperwallet Pay Portal (Go to "Support," select "Email" and complete the form for "Privacy Concerns").
Hyperwallet means the PayPal technology and online service that allows payout capabilities for businesses of all shapes and sizes through a single integration.
Xoom account questions go to Xoom Customer Service by phone or the Help Center web portal
To talk about your Xoom account, call Xoom Customer Service at 1-877-815-1531 or visit the Xoom Help Center web portal.
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Supporting quotations
To talk about your Xoom account:
Call Xoom Customer Service at 1-877-815-1531; or
Visit our
Qualifications & exceptions
Applies to Xoom accounts.
Not stated here
The linked Help Center portal is not supplied here.
Account & Service Control · User right or choice
Federal notice: limit sharing in Data and Privacy settings or by phone; new customers' sharing can begin after 30 days
To limit sharing, you may limit certain sharing by logging into your PayPal Account and editing your preferences in the Data and Privacy setting, or call 1-888-221-1161 to limit all sharing where permitted. For new customers, PayPal can begin sharing information 30 days from the date it sent the notice; when you are no longer a customer it continues to share as described. PayPal says you can contact it at any time to limit its sharing. For questions, call customer service at 1-888-221-1161 or use its privacy contact page.
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To limit our sharing
You may limit certain sharing by logging into you PayPal Account and editing your preferences in the Data and Privacy setting.
Call 1-888-221-1161 to limit all sharing where permitted.
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice.
However, you can contact us at any time to limit our sharing.
Questions? Call our customer service at 1-888-221-1161 or visit us at
Qualifications & exceptions
Online settings limit "certain" sharing; the phone route is for limiting "all sharing where permitted".
New customers: sharing can begin 30 days after the notice was sent.
Not stated here
The passage does not say which sharing cannot be limited beyond the table's "No" answers.
Account & Service Control · Context
Federal law lets you limit only three kinds of sharing; state laws and companies may give more rights
PayPal explains you cannot limit all sharing because federal law gives you the right to limit only: sharing information about your creditworthiness for affiliates' everyday business purposes; affiliates using your information to market to you; and sharing for nonaffiliates to market to you. State laws and individual companies may give additional rights to limit sharing, and the notice points to the state-law information below.
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Why can't I limit all sharing?
Federal law gives you the right to limit only
sharing information about your creditworthiness for affiliates' everyday business purposes
affiliates from using your information to market to you
sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Qualifications & exceptions
Federal rights limited to the three listed kinds of sharing; state laws and companies may add more.
Account & Service Control · User right or choice
Nevada mailing address: you can be placed on PayPal's internal Do Not Call List
If your PayPal, Xoom account or Fastlane profile has a Nevada mailing address, PayPal says it provides this notice pursuant to Nevada law. If you prefer not to receive marketing calls from PayPal, you may be placed on its internal Do Not Call List by calling 1-888-221-1161 or going to its help page. For more information you can contact PayPal at 12312 Port Grace Blvd, La Vista, NE 68128 or the Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101 (telephone 1-702-486-3132; email Aginfo@ag.nv.gov).
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Nevada: If your PayPal, Xoom account or Fastlane profile has a Nevada mailing address, we are providing this notice pursuant to Nevada law.
If you prefer not to receive marketing calls from PayPal, you may be placed on our internal Do Not Call List by calling 1-888-221-1161 or going to
you can contact PayPal at 12312 Port Grace Blvd, La Vista, NE 68128 or you can contact the Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; telephone number: 1-702-486-3132; email: Aginfo@ag.nv.gov.
Qualifications & exceptions
Applies to accounts or profiles with a Nevada mailing address.
Not stated here
The linked help page is not supplied here.
Account & Service Control · Procedure
Federal notice contact routes: separate numbers and portals for PayPal, Xoom and Fastlane
To talk about your PayPal account, call PayPal Customer Service at 1-888-221-1161 or visit the Customer Service web portal. For a Xoom account, call Xoom Customer Service at 1-877-815-1531 or visit the Help Center web portal. For a Fastlane profile, call PayPal Customer Service at 1-844-705-3555 or visit the Fastlane profile management portal.
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Supporting quotations
To talk about your PayPal account, call PayPal Customer Service at 1-888-221-1161 or visit our
To talk about your Xoom account, call Xoom Customer Service at 1-877-815-1531 or visit our
To talk about your Fastlane profile, call PayPal Customer Service at 1-844-705-3555 or visit your
Qualifications & exceptions
A different number applies to each product.
Not stated here
The linked portals are not supplied here.
Account & Service Control · User right or choice
UK and EEA individuals have rights to be informed, access, correct, erase, restrict and port their data
Individuals in the UK and EEA benefit from these rights, further illustrated in Your Data Protection Rights: The right to be informed about the collection and use of your Personal Information; The right to access and request copies of your Personal Information; The right to correct your Personal Information; The right, in certain circumstances, to erase your Personal Information; The right to restrict our processing of your Personal Information in certain circumstances; The right to data portability of your Personal Information by automated means in certain circumstances where we process your Personal Information based on consent, for performance of a contract or where the processing is required to assist you into entering into a contract.
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UK and EEA Data Protection Rights
Individuals located in the UK and EEA benefit from the following rights, which are further illustrated in Your Data Protection Rights:
The right to be informed about the collection and use of your Personal Information;
The right to access and request copies of your Personal Information;
The right to correct your Personal Information;
The right, in certain circumstances, to erase your Personal Information;
The right to restrict our processing of your Personal Information in certain circumstances;
The right to data portability of your Personal Information by automated means in certain circumstances where we process your Personal Information based on consent, for performance of a contract or where the processing is required to assist you into entering into a contract.
Qualifications & exceptions
Applies to individuals located in the UK and EEA.
Erasure, restriction and portability apply "in certain circumstances"; portability applies where processing is based on consent, performance of a contract or assisting you into entering a contract.
Account & Service Control · User right or choice
UK and EEA individuals may object to processing, withdraw consent and have automated decisions reviewed
Individuals in the UK and EEA also have: the right to object, in certain circumstances, to processing for tasks in the public interest, official authority, legitimate interests, scientific, historical or statistical research, or direct marketing; the right to withdraw consent, including by opting out of marketing, without affecting earlier consent-based processing or processing on another lawful ground (and, for direct marketing, you can always modify permissions, object and opt out using the unsubscribe link or account settings); and the right to have automated decisions reviewed and to be informed of any Automated Decision Making, including Profiling, and the logic involved, its significance and envisaged consequences.
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The right to object to processing of your Personal Information in certain circumstances where we process your Personal Information for tasks carried out in the public interest, in the exercise of an official authority, for our legitimate interests, for scientific or historical research, or statistical purposes, or for direct marketing purposes;
The right to withdraw your consent to the Processing of your Personal Information, including through opting-out of marketing communications
If we use your Personal Information for direct marketing, you can always modify your permissions, object and opt out of future direct marketing messages using the unsubscribe link in electronic communications or through your account settings;
The right to have automated decisions reviewed and to be informed of the existence of any Automated Decision Making, including any Profiling, and the logic involved, significance of and the envisaged consequences of any such processing;
Profiling means analysis of an individual’s personality, behavior, interest and habits to make predictions or decisions about them
Qualifications & exceptions
Applies to individuals located in the UK and EEA.
The objection right applies "in certain circumstances".
Mexico ARCO rights: access, rectification, deletion, objection, portability and restriction
Notwithstanding the rights in Your Data Protection Rights, PayPal recognizes your ability to exercise rights to access (right to know), rectification (correction or update), deletion (cancellation and erasure), objection (opposition), portability (transferring), and to restrict processing in whole or in part (together, ARCO Rights). With an Account you can exercise ARCO Rights through "Data and Privacy" in Account Settings on the PayPal website or mobile app, or by calling the Customer Services line; PayPal says it will verify your identity by (i) a security code via text message, (ii) a phone call to the registered phone number, or (iii) requesting that you access your Account. If you do not have an Account (for example, where you use Payment without a PayPal account), you can exercise ARCO rights for your payment transactions by calling the PayPal customer services line.
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ARCO Rights
Notwithstanding the data privacy rights set forth under Your Data Protection Rights:
We recognize the importance of your ability to control use of your Personal Information and provide several ways for you to exercise your rights to access (right to know), rectification (correction or update), deletion (cancellation and erasure), objection (opposition), portability (transferring), and to restrict process in whole or in part (collectively your ARCO Rights).
If you have an Account you can exercise your ARCO Rights by accessing “Data and Privacy” from Account Settings in the PayPal Website or mobile app, or you can file your request by calling our Customer Services line.
We will verify your identity by (i) a security code via text message; (ii) a phone call to the phone number registered in the platform; or (iii) by requesting you to access to your Account.
If you do not you have an Account (for example, where you use Payment without a PayPal account), you can exercise your ARCO rights for your Payment transactions through calling PayPal customer services line.
Qualifications & exceptions
Applies to individuals in Mexico.
Account holders use settings or phone; people without an account use the phone line for their payment transactions.
Account & Service Control · Procedure
Mexico: authorized agents can submit ARCO requests; PayPal responds within twenty business days
For individuals in Mexico, PayPal says your duly authorized agent can submit an ARCO request on your behalf by contacting the Customer Services line, and that it may require additional information for verification. It says it will respond to your request within twenty (20) business days of your last contact, and that exercising any one ARCO right does not prevent you from exercising the others.
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Your duly authorized agent can submit a request on your behalf by contacting our Customer Services line. Please note that we may require additional information for verification.
We will respond to your request within a term of twenty (20) business days of your last contact.
The exercise of any one ARCO rights does not prevent you from exercising your other ARCO rights.
Qualifications & exceptions
Applies to individuals in Mexico.
The 20 business days run "of your last contact".
Account & Service Control · Procedure
Fastlane profile rights: use the contact number or portal; changes may require creating a new account or profile
If you want to exercise rights relating to Personal Information in your Fastlane profile, PayPal says to contact it at the number in Our Contact Information or submit your request from your Fastlane profile management portal. If you need to modify personal data such as your email address or phone number, you may do so by exercising your ARCO rights (Access, Rectification, Cancellation and Opposition). Due to operational or technical constraints inherent to certain services, it may be necessary to create a new account or user profile to implement such changes; PayPal says you will be duly informed and any new account remains subject to this privacy statement. This passage sits in the Mexico section and refers to ARCO rights.
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If you want to exercise any of your rights relating to your Personal Information in your Fastlane profile, contact us at the number provided in the Our Contact Information section or submit your request from your Fastlane profile management portal.
In the event that you need to modify your personal data—such as your email address or phone number—you may do so by exercising your ARCO rights (Access, Rectification, Cancellation, and Opposition).
it may be necessary to create a new account or user profile in order to implement such changes. In such cases, you will be duly informed, and any newly created account will remain subject to this privacy statement.
Fastlane means the online tool whereby individuals can store their payment methods and other Personal Information with PayPal
Qualifications & exceptions
Appears in the section for individuals in Mexico and refers to ARCO rights.
A new account or profile may be needed "due to operational or technical constraints".
Not stated here
The passage does not say whether it applies outside Mexico.