Privacy Policy

PayPal · agreement dated October 12, 2026 · Official agreement

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5 of 207 cards in Retention & Deletion

Retention & Deletion · Company practice

Contact details given for Point of Sale receipts may be remembered and pre-filled by card

For buyers using PayPal Point of Sale services (including Venmo Tap to Pay), you may choose to give contact details so PayPal can send digital receipts. If you give your email address or mobile number to a Partner or Merchant using PayPal Point of Sale, PayPal says it may remember your details for next time you buy from a Merchant who uses PayPal Point of Sale in a physical store, if you use the same payment card, whether or not you bought from that Merchant before. The details are then pre-filled in the receipt view.

Details not recorded for this card

Supporting quotations

Provide receipts in connection with PayPal Point of Sale (formerly Zettle by PayPal) services.
you may choose to provide us your contact details so that we can send you digital receipts.
we may remember your details for the next time you buy something from a Merchant who uses PayPal Point of Sale in its physical store, if you use the same payment card.
This is regardless of whether you have previously bought something from this Merchant or not.

Qualifications & exceptions

  • Applies to buyers who choose to give an email address or mobile number to a Partner or Merchant using PayPal Point of Sale.
  • Details are remembered only "if you use the same payment card" at a Merchant using PayPal Point of Sale in its physical store.

Not stated here

  • The passage does not say how to stop the details being remembered.

Retention & Deletion · Company practice

Personal Information is kept as long as needed or permitted for the purpose of collection

PayPal says it retains Personal Information for as long as needed or permitted in the context of the purpose for which it was collected and consistent with applicable law, using the retention criteria set out below.

Details not recorded for this card

Supporting quotations

We retain Personal Information for as long as needed or is permitted in context of the purpose for which it was collected and consistent with applicable law.
The criteria used to determine our retention period is as follows:

Qualifications & exceptions

  • Retention is tied to the purpose of collection and to applicable law.

Retention & Deletion · Company practice

Relationship information is kept for the relationship plus 10 years, or longer where law or claims require

Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus 10 years (or such period as mandated by applicable local law) after the relationship ends. PayPal may keep it longer to the extent permitted by applicable law, such as when consistent with a legal obligation (examples: bankruptcy laws and AML obligations) or in connection with litigation, investigations, audit and compliance practices, or to protect against legal claims. Where retention is advisable for those reasons, PayPal says it retains Personal Information for the least amount of time necessary.

Details not recorded for this card

Supporting quotations

Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end
unless we need to keep it longer to the extent permitted by applicable law
When consistent with a legal obligation to which we are subject, or when permitted under applicable law, such as under applicable bankruptcy laws and AML obligations.
In connection with litigation, investigations, audit and compliance practices, or to protect against legal claims.
We retain Personal Information for the least amount of time necessary where retention is advisable

Qualifications & exceptions

  • The 10-year period or local-law period applies after the relationship ends.
  • Longer retention is "to the extent permitted by applicable law" for the listed examples.

Not stated here

  • The passage does not say what counts as the relationship ending, for example account closure.

Retention & Deletion · Company commitment

Biometric data is kept no more than 3 years after account closure unless law requires otherwise

PayPal says it retains biometric data for as long as needed or permitted given the purpose for which it was collected and no more than 3 years after your account closes, unless otherwise required by applicable law.

Details not recorded for this card

Supporting quotations

We retain biometric data for as long as needed or permitted given the purpose for which it was collected and no more than 3 years after your account closes, unless otherwise required by applicable law.

Qualifications & exceptions

  • The 3-year limit runs from account closure and does not apply where applicable law requires otherwise.

Retention & Deletion · Restriction or exception

Closing your account or deleting data does not remove information PayPal still needs to keep

If you close your account or profile, delete, or request deletion of Personal Information, PayPal says it still needs to keep some Personal Information, as explained in the retention section, so it can, where permitted by applicable law: complete a transaction, provide requested goods or services or comply with its promises in the user agreement or other contract; detect and prevent malicious, fraudulent or illegal activity; protect your or another person's legal rights, including free speech; manage internal business processes reasonably related to your expectations when using the Services; comply with laws and legal or governmental processes; and for other exempt purposes under applicable law.

Details not recorded for this card

Supporting quotations

If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information
Complete a transaction, provide goods or services you requested, or comply with our promises to you in the user agreement or other contract you have with us;
Detect and prevent malicious, fraudulent, or illegal activity;
Protect your (or another person’s) legal rights, including the right to free speech;
Manage our internal business processes that are reasonably related to your expectations when using our Services;
Comply with laws and other legal or governmental processes; and
Other exempt purposes under applicable law.

Qualifications & exceptions

  • Applies "where permitted by applicable law".
  • The list ends with "Other exempt purposes under applicable law", so it is not limited to the named examples.

Not stated here

  • The passage does not say which information is kept for each purpose.