This Privacy and Cookie Policy states a November 1, 2026 effective date and announces three changes
The page says it is "updating" the Roblox Privacy and Cookie Policy "effective November 1, 2026". It summarizes three changes: added language on regional variation in access to certain features, added information about data collection from researchers, and added language on practices for sharing information with authorities. The page points to links for the upcoming changes and for the full Privacy Policy, but the text of those linked documents is not part of the supplied source, so what they add beyond this summary is not established here.
Details
When
Effective November 1, 2026
What it covers
Three summarized changes: regional variation, researcher data collection, sharing with authorities
Supporting quotations
Effective Date: November 1, 2026
effective November 1, 2026
We added language describing regional variation for access to certain features.
We added information about data collection from researchers.
We added language describing our practices for sharing information with authorities.
The effective date stated is November 1, 2026; the document itself does not say whether the previous text stays in force until then.
The change list is a "high-level summary" only.
Not stated here
What the linked "upcoming changes" article and full Privacy Policy attachment say is not in the supplied source.
Whether the summary of changes lists every change is not stated.
Legal Rights & Agreement Rules · Context
The policy is for people who make or play games on Roblox, and for parents of under-13s
The policy says it is for anyone who makes or plays games in Roblox experiences, whatever their age and wherever they live. It is also for parents or guardians of users under 13 years old. It covers "the Roblox Services".
Details
Who
Players and creators of any age and location; parents or guardians of users under 13
Supporting quotations
If you make or play games in Roblox experiences, this Privacy Policy is for you, whatever your age and wherever you live. It’s also for parents or guardians of users under 13 years old. This Policy covers the Roblox Services.
Qualifications & exceptions
Applies to people who make or play games in Roblox experiences.
Parents or guardians are addressed only in respect of users under 13.
Not stated here
"Roblox Services" is defined in a later definition; see the definitions card.
Legal Rights & Agreement Rules · Restriction or exception
The policy covers Roblox websites, apps, Player and Studio, but stops when you leave Roblox
Using Roblox, for this policy, includes roblox.com websites, the mobile, virtual reality and console apps, the Roblox Player and Roblox Studio, and other Roblox features described in the policy. When you leave Roblox's services the policy no longer applies. Roblox says it is not responsible for what you see on other websites or apps or for their privacy policies, even if you reached them through a link from Roblox, and that it may show a message that you are leaving Roblox.
Details
What it covers
roblox.com websites; mobile, VR and console apps; Roblox Player and Studio; other described features
Exception
Policy does not apply after you leave the services; Roblox disclaims responsibility for other sites' privacy policies
Supporting quotations
Using Roblox includes using:
websites with a roblox.com address
our mobile, virtual reality and console apps
the Roblox Player and the Roblox Studio
Other Roblox features described in this policy
But if you leave our services, this Privacy Policy no longer applies. We’re not responsible for what you see on other websites or apps or for their privacy policies, even if you’ve linked to them from our website or app.
we may show you a message telling you that you’re leaving Roblox
Qualifications & exceptions
Roblox "may" show a leaving-Roblox message; it does not promise to.
Applies to other sites and apps even where linked from Roblox.
Not stated here
What privacy terms apply on sites or apps Roblox links to is not stated; the text of any linked policies is not supplied here.
Legal Rights & Agreement Rules · Restriction or exception
Location-specific rules in Section 7 override the general Sections 1-5
The policy says that if the information in Sections 1-5 conflicts with the location-specific information in Section 7, Section 7 prevails. It also says that depending on where you live you may have different rights or choices for managing your Personal Information, which the policy describes later. A general statement elsewhere in Sections 1-5 should therefore be read as subject to Section 7 for users in the places Section 7 covers.
Details
Condition
Conflict between Sections 1-5 and Section 7
Where
Depends on where you live
Supporting quotations
In the event of a conflict between the information in Sections 1-5 of this Policy and the location-specific information in Section 7, the information in Section 7 shall prevail.
Depending on where you live, you may have different rights or choices for managing your Personal Information, which this Policy will describe later on.
Qualifications & exceptions
Applies only where there is a conflict between Sections 1-5 and Section 7.
Rights and choices vary by where you live.
Not stated here
Which locations Section 7 covers and what it says are shown in the Section 7 packets of this analysis, not here.
The policy describes your rights and how Roblox collects, records, organizes, stores and shares information
The policy says it describes your rights regarding your Personal Information and explains that you can control what happens to information that can identify you, such as your name, where you live and your email address. It says it will explain when and how Roblox uses information about you, including how it collects, records, organizes, stores and shares it.
Details
What it covers
Personal Information such as name, address, email
What it does
Collect, record, organize, store, share
Supporting quotations
This policy describes the rights you have regarding your Personal Information. It explains that you can control what happens to the information that can identify you - like your name, where you live and your email address.
we’ll also tell you when and how we use your information about you – including how we collect, record, organize, store and share it.
Qualifications & exceptions
Introductory description; the operative detail is in the later sections.
Not stated here
The extent of the control the policy gives over each type of information is set in the later sections.
Contact Roblox about Personal Information by form, phone, post or email; under-13s need a parent
Roblox says you can reach it by submitting a question through its Customer Support Form; if you are under 13 a parent or guardian should fill out the form. For the US it lists a phone number, a postal address for the Roblox Privacy Manager and a privacy email address.
Details
What it does
Submit a Customer Support Form, call, write or email
Condition
Under 13: a parent or guardian completes the form
Where
US contact details
Supporting quotations
To reach us with questions or requests regarding your Personal Information, our information about how to contact us is included below.
If you’re under 13 years old, please have your parent or guardian fill out the form.
US: Phone: (888) 858 - BLOX Write to us at: Roblox Corporation Attn: Roblox Privacy Manager Address: 3150 S. Delaware St. San Mateo, California, 94403
Qualifications & exceptions
If you are under 13, the parent or guardian is asked to fill out the Customer Support Form.
Postal, phone and email contact details are listed for the US.
Not stated here
Response times are not stated here.
Legal Rights & Agreement Rules · Procedure
EEA, UK, Swiss and Brazil users have named representatives and data protection officers
For users in the European Economic Area, the United Kingdom or Switzerland, Roblox names a representative under Articles 27 EU and UK GDPR, with separate listed addresses for the EEA and the UK. It also names its data protection officer in the EU under Art. 37 GDPR and lists an address and email for that officer. For Brazil it gives an email address for its Brazilian Data Protection Officer.
Details
Where
EEA, UK, Switzerland, Brazil
Who
EU/UK representative and data protection officers
Supporting quotations
EEA, UK or Switzerland: If you’re in the European Economic Area (EEA), the United Kingdom, or Switzerland
Our representative according to Articles 27 EU and UK GDPR in the European Union
UK: DP Data Protection Services UK Ltd.
Our data protection officer in the EU according to Art. 37 GDPR can be reached via: DP Dock DPO Services GmbH
If you’re in Brazil, contact our Brazilian Data Protection Officer by emailing
Qualifications & exceptions
Representative and DPO details apply to the listed regions.
The EU DPO is described as "according to Art. 37 GDPR".
Not stated here
Which of these contacts handles which request is not specified.
Legal Rights & Agreement Rules · Context
Korea and US state privacy rights are in separate addenda not supplied here
The policy sends users in Korea to a Privacy Policy Addendum for Users in Republic of Korea. For the United States it says additional rules may apply depending on the state you live in, and sends readers to the US State Privacy Policy Addendum to learn about rights under US state laws. The text of those addenda is not part of this source.
Defined terms: Children are under 13, Minors are under the legal age of majority, and Service is broad
The policy defines "Children" as users under 13. "Minor" means a user under the legal age of majority in their jurisdiction or state of residence, so the minor line varies by place while the child line is fixed at 13. "Personal Information" means information relating to an identifiable natural person, directly or indirectly, including by a name, identification number, location data or online identifier. "Processing" means any operation on Personal Information, including collecting, recording, organizing, structuring, storing, adapting or disclosing or otherwise using it. "Platform" is the Roblox platform and "Policy" is this Roblox Privacy Policy. "Service" means any service or application Roblox offers, including the roblox.com websites, mobile, virtual reality and console apps, Roblox Player, Roblox Studio and other websites, products, software, applications, content, data feeds and services on which an authorized link to this policy is posted.
Details
What it covers
Defined terms: Child, Minor, Personal Information, Processing, Platform, Policy, Service
Supporting quotations
“Children” or “Child” means any user under the age of 13
“Minor” or “minor user” means a user of the Services who is under the legal age of majority in their jurisdiction or state of residence
“Personal Information” means any information relating to a natural person who can be identified, directly or indirectly
“Processing” means any operation which is performed on Personal Information
“Platform” means our Roblox platform
“Privacy Policy” or “Policy” means this Roblox Privacy Policy
“Service” means any service or application offered by Roblox
Qualifications & exceptions
Child = under 13; Minor = under the age of majority where the user lives.
"Service" covers other products where an authorized link to this policy is posted.
Not stated here
The legal age of majority in each place is not stated.
The text of any linked document is not supplied here, so the card cannot say what it adds to these definitions.
"Service" means any Roblox service or application, including sites, apps, Player and Studio that link this policy
The policy defines "Service" as any service or application offered by Roblox, such as letting users develop Platform experiences, connect with others and use content created by them and other users. It includes roblox.com websites, the mobile, virtual reality and console apps, the Roblox Player, Roblox Studio, and other websites, products, software, applications, content, data feeds and services on which an authorized link to this Policy is posted. The practical reach of the policy therefore depends on where an authorized link to it appears.
Details
What it covers
Roblox services and applications, including websites, apps, Player and Studio
Condition
Other products count where an authorized link to this Policy is posted
Supporting quotations
“Service” means any service or application offered by Roblox
It includes websites on the roblox.com domain, our Roblox mobile, virtual reality and consoles, the Roblox Player, the Roblox Studio
and our other websites, products, software, applications, content, data feeds and other services on which an authorized link to this Policy is posted
Qualifications & exceptions
Covers other Roblox sites and products only where an authorized link to this Policy is posted.
Not stated here
Which specific other sites or products carry an authorized link to this Policy is not listed in the source.
Legal Rights & Agreement Rules · Restriction or exception
Undefined capitalized terms come from the Roblox Dictionary, and the English version controls translations
Any capitalized term the policy does not define has the meaning set out in the Roblox Dictionary, which is a linked document. If there is a material or perceived conflict between the English version of the policy and translations, the English version controls.
Details
Condition
Conflict between English version and a translation
Supporting quotations
Any other capitalized term that is not defined in this Policy is defined and has the meaning set out the Roblox Dictionary
In the event of a material or perceived conflict between the English version of this Policy and translations into other languages, the English version shall control.
Qualifications & exceptions
The English version controls only where there is a material or perceived conflict with a translation.
Not stated here
The Roblox Dictionary is linked but its text is not supplied here, so the card cannot say what any undefined term means.
Account & Service Control · User right or choice
Children under 13 have restricted access to certain features and are told to get a parent's permission
For users under 13 (defined as a "Child"), the policy says access to certain features is restricted to protect their Personal Information, and that Roblox is especially committed to protecting children's privacy. It tells children under 13 to get permission from a parent or guardian to use Roblox and says they should not use the Services without it. The text is an instruction to the child, not a described age or consent check.
Details
Who
Users under 13 and their parents or guardians
What it does
Access to certain features restricted; permission requested
Supporting quotations
If you’re under 13 years old, your access to certain features will be restricted in the interest of protecting your Personal Information.
If you’re under 13 years old, please get permission from your parent or guardian to use Roblox. You shouldn’t use our Services without their go-ahead.
“Children” or “Child” means any user under the age of 13
Qualifications & exceptions
Applies to users under 13.
"Certain features" are not listed in this passage.
The policy tells the child to get permission; it does not describe how Roblox verifies this.
Not stated here
Which features are restricted is not listed in this passage.
Whether Roblox verifies parental permission is not stated in this passage.
Account & Service Control · User right or choice
Any user can limit who interacts with them or restrict their account; parents are only recommended to supervise
The policy says that, whatever your age, communication settings let you control who can interact with you, for example allowing only friends or no interactions at all. You can also restrict your account, which turns off chat and public commenting and limits the account to certain filtered experiences. For parents and guardians the policy only "recommend[s]" supervising children and points to a linked page about Roblox's safety features.
Details
Who
Any user; parents and guardians
What it does
Set communication limits, restrict the account, supervise
Supporting quotations
No matter how old you are, Roblox communication settings allow you to control who can interact with you, for example, by only allowing interactions with friends or not allowing any interactions at all.
You can also restrict your account, which turns off chat and public commenting and limits an account to certain filtered experiences on Roblox.
we recommend you supervise your child whenever they’re interacting on Roblox
Qualifications & exceptions
The communication settings apply "no matter how old you are".
Restricting an account turns off chat and public commenting and limits it to certain filtered experiences.
Parent supervision is a recommendation.
Not stated here
What the linked safety-features page says is not supplied here.
Use & Processing · Company commitment
Accounts under 13 start with stronger privacy settings, and ads are not personalized until the user is 18
For users under 13, Roblox says it will automatically set the account to stronger privacy settings. While in this privacy mode, features such as personalized advertising and alerts are disabled. At 13 the user can enable additional features appropriate for users 13 and up, but the policy says Roblox will not personalize ads until the user is 18.
Details
Who
Roblox sets the settings for users under 13
When
Until age 13 and until age 18 for personalized ads
Supporting quotations
If you’re under 13 years old, we’ll automatically set your account to have stronger privacy settings.
While in this privacy mode, some features like personalized advertising and alerts are disabled.
When you turn 13, you will be able to enable additional features that are more appropriate for users ages 13 and up (though we won’t personalize ads until you’re 18).
Qualifications & exceptions
The stronger settings apply to users under 13 and are set automatically.
From age 13 some features can be enabled; personalized ads stay off until 18.
Not stated here
Which alerts and which additional features are meant is not listed in this passage.
An under-13 account needs a username, password and birth date; gender is optional
The policy says that when a user under 13 creates an account, Roblox asks for a username, password and date of birth (all required) and a gender (optional). The stated uses are: the username to create the account and run the Service, and not to identify the user outside Roblox; the password to log in; the date of birth to give the account default settings intended for the age; and gender to customize the experience. The policy calls this "non-personal information, as defined by COPPA", without explaining that term in this passage.
Details
What it does
Ask for and collect account information
What it covers
Username, password, date of birth, gender
Why
Create and run the account, log in, default age settings, customization
Supporting quotations
If you’re under 13 years old and create an account, we ask for some information (which is non-personal information, as defined by COPPA) to let you use Roblox.
We’ll collect:
your username (required). We need this to create your account and run the Roblox Service. We don’t use your username to identify you outside of Roblox
your password (required). We need this to log you in to your account and to run the Roblox Service
your date of birth (required). We’ll use this information to make sure your account has certain default settings intended for your age
your gender (optional). We will use this information to customize your experience
Qualifications & exceptions
Applies when a user under 13 creates an account.
Username, password and date of birth are required; gender is optional.
The "non-personal information" label is Roblox's statement and is tied to COPPA.
Not stated here
What COPPA's definition covers is not explained in this source.
How this label fits with the policy's own definition of Personal Information is not explained.
Data Access & Collection · Company practice
A parent's email address is optional for a child account, but Roblox may use it to log in and to contact the parent
The policy says a child can provide a parent's or guardian's email address in account settings or at logout, for additional account security and parental controls. Children are encouraged, but not required, to provide it. Roblox says parent email addresses are collected for the security and integrity of the account and the platform, that it may use the address to log the child in, and that it may use it to communicate with the parent about the account, such as asking them to review it.
Details
What it covers
Parent or guardian email address
Why
Account security and integrity, login, communication with the parent
Supporting quotations
you have the option to provide a parent’s or guardian’s email address in account settings or during logout
Children are encouraged to provide a parent’s email address, but are not required to do so to create an account.
Parent email addresses are collected for the security and integrity of your account and the Roblox platform.
We may use your parent’s email address to log you in. We may also use your parent’s email address to communicate with them about your account, like asking them to review your account.
Qualifications & exceptions
Providing a parent email is optional.
Roblox says it "may" use the address for login and to communicate with the parent.
Not stated here
How often Roblox contacts the parent is not stated.
Data Access & Collection · Company practice
Roblox collects persistent identifiers from children for six internal operations, including contextual ads
The policy says that when children sign up, Roblox also collects persistent identifiers such as IP address and unique device identifiers, which can recognize the child, the device or a household device. It says Roblox collects these and the information requested at sign-up for six internal operations: maintaining or analyzing how Roblox functions, network communications, authenticating users or personalizing content, serving contextual advertising including frequency capping, protecting security or integrity, and legal or regulatory compliance. Roblox says it implements technical, contractual and other measures so the identifiers are not used for other purposes.
Details
What it covers
Persistent identifiers such as IP address and device identifiers
Why
Six listed internal operations
Condition
Children signing up
Supporting quotations
When children sign up for Roblox, we also collect certain types of personal information called persistent identifiers for internal operations and to provide you and other users with Services.
Persistent identifiers are data like IP Address and unique device identifiers
Persistent identifiers can be used to recognize you, your device, or your household device.
Maintaining or analyzing the functioning of Roblox;
Performing network communications;
Authenticating users of, or personalizing the content on, Roblox;
Serving contextual advertising, including capping the frequency of ads;
Protecting the security or integrity of Roblox;
Ensuring legal or regulatory compliance.
Roblox implements technical, contractual, and other measures to ensure that persistent identifiers are not used for purposes other than those listed above.
Qualifications & exceptions
Applies when children sign up for Roblox.
Use is limited to the six listed internal operations.
The policy lists "contextual advertising" among them, which is separate from the personalized advertising disabled for under-13s.
Not stated here
The specific technical and contractual measures are not described.
Sharing & Disclosure · Company practice
Service providers may process children's persistent identifiers under contractual protections
Roblox says it relies on service providers to support the internal operations above, and that in some cases these providers may process persistent identifiers from users under 13. It says their processing is subject to contractual requirements and other measures to protect the security, confidentiality and integrity of the information.
Details
Who
Service providers
Why
Support the internal operations
Supporting quotations
Roblox relies on service providers to support the internal operations described above. In some cases, these entities may process persistent identifiers from users under the age of 13.
subject to contractual requirements and other measures to protect the security, confidentiality, and integrity of the information
Qualifications & exceptions
Providers are used "to support the internal operations described above".
Processing is "in some cases"; which cases is not stated.
Not stated here
Which providers receive the data and which protections apply in each case are not listed.
Retention & Deletion · Company commitment
If a child gives more Personal Information than needed, Roblox deletes it, cancels the account or turns on protections
The policy says that a user under 13 will only be asked for the information needed to set up or protect the account. If the user gives more of their Personal Information, Roblox says it will do one of three things: delete any additional Personal Information it collected (unless the law requires it to keep it), cancel the account, or turn on age-appropriate protections on the account. The policy does not say what decides which of the three applies.
Details
Condition
User under 13 gives more information than needed
Exception
Unless the law requires Roblox to keep it
What it does
Delete, cancel the account, or turn on protections
Supporting quotations
We don’t want more Personal Information
If you’re under 13 years old, we will only ask you to tell us the information we need to set up or protect your account. If you give us more of your Personal Information, we will:
delete any additional Personal Information we’ve collected from you (unless the law requires us to keep it),
cancel your account, or
turn on age-appropriate protections on your account
“Personal Information” means any information relating to a natural person who can be identified, directly or indirectly
Qualifications & exceptions
Applies when a user under 13 gives more information than is needed to set up or protect the account.
Deletion of the additional information is subject to a legal-retention exception.
The three actions are listed as alternatives ("or").
Not stated here
What decides which of the three actions is taken is not stated.
Roblox filters public chat and comment areas to remove personal details, phishing and offensive content, imperfectly
The policy says that when users publish anything in public and comment areas, such as chat, forums, group walls and personal posts, Roblox filters it and removes Personal Information like addresses, emails and phone numbers, phishing attempts, and offensive words or adult or suggestive content. It uses human and automated checking "to the best of our ability based on available technology" and says these systems are not 100% effective. The passage appears in the part of the policy addressed to users under 13, but its wording refers to "users" without an age limit.
Details
What it does
Filter and remove content
What it covers
Posts in chat, forums, group walls and personal posts
Why
Remove personal details, phishing, offensive and adult content
Supporting quotations
When users publish anything in our public and comment areas (for example, chat, forums, group walls, personal posts), we filter it and remove:
Personal Information like addresses, emails, phone numbers
attempts at phishing (this is when someone tries to trick you into giving out Personal Information)
offensive words, adult or suggestive content
we use human and automated checking to the best of our ability based on available technology – but like all filtering technology, these systems aren’t 100% effective.
Qualifications & exceptions
Applies to content published in public and comment areas.
The passage sits in the under-13 part of the policy; its wording says "users" without an age limit.
Roblox states the filtering is not 100% effective.
Not stated here
Whether the same filtering is described for all ages is addressed in other sections, not in this passage.
Retention & Deletion · Company practice
Persistent identifiers are kept while you have an account, and up to two years after deletion for safety
Roblox says it maintains a retention policy designed to limit retention to what is reasonably necessary for the purposes it collected the information and to stop persistent identifiers being kept indefinitely, and that it uses access controls, purpose-based tagging, employee training and data segregation. It says it may retain persistent identifiers for different periods based on its business needs. To maintain an account (for example remembering its configuration and activity history) it stores persistent identifiers for as long as the account exists. When you delete your account Roblox initiates permanent deletion of data in its systems, but for safety and security (for example bot prevention) it may process persistent identifiers for up to two years after account deletion.
Details
What it covers
Persistent identifiers
When
Account lifetime; up to two years after deletion
Why
Account maintenance; safety and security such as bot prevention
Supporting quotations
Roblox maintains a retention policy designed to limit data retention to what is reasonably necessary to fulfill the specific purposes for which we collected your information and to prevent persistent identifiers from being retained indefinitely.
Roblox may retain the persistent identifiers that we collect from you for different periods of time based on our specific business needs
Roblox stores persistent identifiers for the amount of time you have an account.
When you delete your account, Roblox initiates permanent deletion of data in our systems.
For safety and security purposes (e.g., bot prevention), Roblox may process persistent identifiers for up to two years after account deletion.
Qualifications & exceptions
Retention periods vary by business need.
Persistent identifiers are stored for as long as you have an account.
Up to two years after account deletion for safety and security purposes; stated as "may".
Not stated here
The retention periods for categories other than persistent identifiers are not given in this passage.
What counts as a "business need" beyond the listed examples is not defined.
To assess age Roblox may collect images such as a selfie, deleted when the age check ends
The policy says Roblox may collect information about you, including images such as a selfie, to perform age assurance. It says information collected to assess ages, such as images taken for facial age estimation, is deleted once the age assurance process is complete. For more it points to the Roblox Facial Media Capture Policy, a linked document.
Details
What it covers
Images such as a selfie for age assurance and facial age estimation
When
Deleted once the age assurance process is complete
Supporting quotations
Age Assurance
To assess user ages, Roblox may collect information about you, including images such as a selfie, to perform age assurance.
Information collected to assess user ages, such as images taken to perform facial age estimation, is deleted once the age assurance process is complete.
Qualifications & exceptions
Roblox "may" collect the information; it does not say when age assurance is required.
Deletion is stated to happen once the age assurance process is complete.
Not stated here
The Facial Media Capture Policy is linked but its text is not supplied here, so the card cannot say what it provides.
The source does not say when the process is complete or what results of the check Roblox keeps.
Retention & Deletion · Company commitment
A parent email given to set up a parent account is deleted within 24 hours if the parent does not finish linking
The policy says that if you give Roblox your parent's email in order to establish a parental account, Roblox deletes that email within 24 hours if your parent does not complete the linking process.
Details
When
Within 24 hours
Condition
Parent does not complete the linking process
Supporting quotations
Linking to Parent Accounts
If you provide Roblox with your parent’s email for the purposes of establishing a parental account, Roblox deletes your parent’s email within 24 hours if your parent does not complete the linking process.
Qualifications & exceptions
Applies when the parent email is provided to establish a parental account and the parent does not complete linking.
Not stated here
What happens to the email if the parent does complete linking is not stated in this passage.
Retention & Deletion · Restriction or exception
Roblox may keep information longer when law or regulation requires it
The policy says Roblox may also retain information for longer periods if it is required to do so for legal or regulatory compliance. This applies on top of the retention periods described above.
Details
Condition
Required for legal or regulatory compliance
Supporting quotations
Meeting Legal Obligations
Roblox may also retain information for longer periods if we are required to do so for legal or regulatory compliance.
Qualifications & exceptions
Applies where retention is required for legal or regulatory compliance.
Not stated here
Which laws or the length of such retention are not specified.
Account & Service Control · User right or choice
You can ask Roblox to change a child's account or to review, delete or stop collection of Personal Information
The policy says you can ask Roblox to make changes to your child's account or to let you review, delete, or prevent further collection or use of Personal Information from you or your child. The way to make a request is to fill out the Customer Support Form.
Details
What it does
Request changes, review, deletion or stop of collection or use
Who
Parent or user
Supporting quotations
Please ask us if you want to make privacy-related changes
You can request that Roblox make changes to your child’s account or allow you to review, delete, or prevent the further collection or use of Personal Information from you or your child. To make a request, please fill out our Customer Support Form
Qualifications & exceptions
Requests are made through the Customer Support Form.
The passage is addressed to a parent or a user about "you or your child".
Not stated here
Response timing and any limits on these requests are not stated in this passage.
The Customer Support Form is linked but its text is not supplied here.
Legal Rights & Agreement Rules · Company commitment
Roblox says it complies with COPPA in the US and links to outside guides
For the US, Roblox says it complies with the Children's Online Privacy Protection Act ("COPPA") and points to the US Federal Trade Commission's COPPA website and to a guide from the kidSAFE Seal Program. The policy does not describe in this passage what compliance consists of; the linked pages are not part of the supplied source.
Details
Where
United States
Who
Roblox
Supporting quotations
In the US and want to know more? We comply with the Children’s Online Privacy Protection Act (“COPPA”).
You can also learn more about COPPA by looking at this simple guide from the kidSAFE Seal Program
Qualifications & exceptions
The statement is made for the United States.
Not stated here
What COPPA requires and the content of the FTC and kidSAFE pages are not supplied in this source.
The kidSAFE link as written in the source appears to be a malformed address; where it leads is not established.
Data Access & Collection · Company practice
Sign-up asks for username, password, birthday, optional gender; eligible users may put certain data in display names
The policy says that to join, a user sets up an account with a unique username and password, and is also asked for a birthday and gender (gender is optional) so Roblox can customize the experience. It adds that eligible users may set their account's display name to contain certain Personal Information. It says Roblox does not use the username to identify the user outside their activity on Roblox. It gives three signing-up rules: do not use your own name or other Personal Information in your username, do not pick an easy-to-guess password, and you may share your password with a parent or guardian but not with others.
Details
What it covers
Username, password, birthday, gender, display name
Why
Log in, access features, customize experience
Condition
Eligible users for display name
Supporting quotations
Setting up a Roblox account
We’ll ask you to create a unique username and password so you can log into your account and access features on Roblox. We also ask you for your birthday and gender (gender is optional) so we can customize your experience on Roblox.
Eligible users may set their account's display name to contain certain Personal Information.
Three key rules for signing up:
Do not use your own name or other Personal Information in your username.
Do not pick a password that’s easy to guess.
You may share your password with your parent or guardian, but do not share it with others.
We don’t use your username to identify you outside of your activity on Roblox.
Qualifications & exceptions
"Eligible users" may put certain Personal Information in the display name; who is eligible and what is permitted is not stated here.
Gender is optional.
The three rules are directions to the user.
Not stated here
Which users are "eligible" and which Personal Information a display name may contain are not stated.
Data Access & Collection · Company practice
Roblox asks for an email address mainly for security; a hash is saved if a 13+ account changes its birthday to under 13
The policy says that once you have an account you can add an email address (a parent's or guardian's if you are under 13) in case you need to reset your password. Roblox may ask for your email to verify your identity or enable additional features, and says its main reason is security, to check that accounts are authentic. You can change the email address at any time, and if it is changed Roblox sends a notification email to the previous address. If a 13+ account changes its birthday to indicate an age under 13, Roblox saves a hash of that email address and any email addresses previously collected from the user; it says the hash cannot be reconstructed into the address or used to contact the user and will only be used to authenticate the user in the future.
Details
What it covers
Email address (a parent's if under 13) and its hash
Why
Password reset, security and authenticity checks
Condition
13+ account changes birthday to under 13
Supporting quotations
Why we ask you for an email address:
Once you have an account, you can add your email address (or your parents’ or guardians’ email address if you are under 13) in case you need to reset your password.
We might ask for your email to verify your identity or enable additional features. The main reason we need an email address is for security because it is how we check to make sure accounts are authentic.
You can change your email address anytime you want – if an email address is changed, we’ll send a notification email to the address that you used before.
If you have a 13+ account and change your birthday to indicate you are under age 13, Roblox will save a hash of your email address and any email addresses previously collected from you. This hash cannot be reconstructed back into your email address or used to contact you, and will only be used to authenticate you in the future.
Qualifications & exceptions
For users under 13 the address is a parent's or guardian's.
The hash rule applies where a 13+ account changes its birthday to indicate under 13.
Roblox says it "might" ask for email to verify identity or enable additional features.
Not stated here
Which additional features may require an email address are not listed.
Data Access & Collection · Company practice
A phone number you give is texted to confirm, used for security and access; you authorize your carrier to share data
The policy says that if you choose to give a phone number, Roblox sends a text message asking you to confirm it before you can log in, and uses the number for security and account access, including to recover a lost or forgotten password, access a feature, or log in via mobile. It also says you authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Roblox or its service provider for the duration of your business relationship, solely to help them identify you or your device and to prevent fraud.
Details
What it covers
Phone number; account and device information held by the wireless carrier
Why
Security and account access; identifying you or your device and preventing fraud
Condition
You choose to give a phone number
Supporting quotations
Sharing your phone number
If you choose to give a phone number, we’ll send you a text message asking you to confirm your number before you can log in.
We will use your phone number for security and account access, including to recover a lost or forgotten password, access a feature, or log in via mobile.
You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Roblox or its service provider for the duration of your business relationship, solely to help them identify you or your wireless device and to prevent fraud.
Qualifications & exceptions
Providing a phone number is a choice.
The carrier authorization is limited to identifying you or your device and preventing fraud, for the duration of your business relationship.
Not stated here
What information a carrier holds and may disclose is not described in this passage.
Linking & Identification · User right or choice
With your consent, Roblox may use your phone number to recommend you as a friend, possibly showing your real name
The policy says that, with explicit and informed consent, Roblox may use your phone number to recommend you as a friend to others on Roblox. You are recommended with your contact name as stored on your friends' devices, which may also include your real name. If you do not want your phone number used so friends can find you, the policy says not to activate the feature or to deactivate it at any time. It adds that the Discoverability feature may not be available in certain locations.
Details
Condition
Explicit and informed consent
What it does
Recommend you as a friend using your phone number
Where
Discoverability may not be available in certain locations
Supporting quotations
with your explicit and informed consent, we may use your phone number to recommend you as a friend to others using Roblox
You will be recommended with your contact name as stored on your friends’ devices, which may also include your real name.
please do not activate this feature or deactivate it at any time
the Discoverability feature may not be available in certain locations
Qualifications & exceptions
Requires explicit and informed consent.
You can deactivate the feature at any time.
The Discoverability feature may not be available in certain locations.
Not stated here
Which locations lack the feature is not stated in this passage.
Charges & Financial Obligations · Company practice
Buying Robux or subscriptions requires billing information, from a parent if you are under 13
The policy says you can buy Robux or premium subscriptions and choose how to pay from the available methods. When you pay, you (or a parent or guardian if you are under 13) will have to give billing information including Personal Information such as the name of the person responsible for the purchase, their billing address and contact details like email or phone number, and credit card or other payment information.
Details
What it covers
Name, billing address, contact details, payment information
Who
The buyer, or a parent or guardian for under 13
Supporting quotations
You can buy Robux or premium subscriptions and choose how to pay from our available payment methods.
When you pay, you (or your parent or guardian if you’re under 13) will have to give billing information, including Personal Information such as:
Name of the person responsible for buying Robux
Their billing address and contact details, like email or phone number
credit card or other payment information
Qualifications & exceptions
For users under 13, the parent or guardian gives the billing information.
The list is introduced by "such as", so it is not stated to be complete.
Not stated here
Whether other billing details can be required is not stated.
Sharing & Disclosure · Company practice
Payment processors run transactions under their own policies; Roblox says it lacks full saved billing details
The policy says payment processors (for example PayPal) manage transactions and those are subject to the processors' own terms and privacy policies, which explain what Personal Information they keep and use. As an example, processors might keep your billing information, transaction details and purchase history to sort out billing problems. Roblox receives certain information about purchases to fulfill its legal obligations and support the integrity of the platform, and may also collect your billing address for payment and integrity purposes. If you choose to save billing information with a processor, Roblox says it does not store or have access to your full saved billing information. If you buy Robux for another Roblox user, Roblox collects contact information such as email or phone number in order to communicate with you about the transaction.
Our payment processors (for example, PayPal) manage the transactions, which are subject to their terms and conditions and privacy policies.
Roblox receives certain information about purchases in order to fulfill our legal obligations and support the integrity of our platform. Roblox may also collect your billing address for payment and integrity purposes.
You can choose to save your billing information with one of our payment processors to make future purchases easier, in that case, Roblox does not store or have access to your full saved billing information.
If you purchase Robux on behalf of another Roblox user, we collect contact information, such as email or phone number, in order to communicate with you about the transaction.
Qualifications & exceptions
Processors' own policies govern what they keep.
The statement about not storing full billing information applies to information saved with a processor.
Roblox collects contact information when you buy Robux on behalf of another user.
Not stated here
The processors' policies are not supplied, so what they keep is not established here.
What "certain information about purchases" Roblox receives is not listed.
Use & Processing · Company practice
Content you post may be captured or shared by others, and Roblox monitors it and may change or remove it
The policy says you can post comments, messages or other content through chats, forums, group walls, personal posts or other features, and that users 13 or older can also use audio features. It says content you post, including chat or audio, may be captured or shared by other users. Roblox says it monitors what you say and write to check it meets its Community Standards and complies with its Terms of Use, and that if the content does not meet its standards, for example if Roblox believes it is inappropriate, includes Personal Information or is not suitable for users, it has the right to change or remove it.
Details
What it does
Monitor and, where it fails the standards, change or remove content
What it covers
Comments, messages, chat and audio
Supporting quotations
Posting content
You can post comments, messages, or other content on Roblox through chats, forums, group walls, personal posts, or other features. Users who are age 13 or older can also use audio features on Roblox.
Content you post, including your chat or audio, may be captured or shared by other users.
We monitor what you say and write to check that it meets our Community Standards and complies with our Terms of Use.
we have the right to change or remove it
Qualifications & exceptions
Audio features are available to users 13 or older.
Roblox's right to change or remove applies where it believes content does not meet its standards.
Not stated here
The Community Standards and Terms of Use are not supplied in this source.
Where the law allows, Roblox may use posted content to train and improve its filters and for a better experience
The policy says that, where the law allows, Roblox may use the content you and other users have posted for training or to help improve the way it filters content on the platform. It says the aim is to increase safety and that it may also use this data to help provide a better experience on Roblox and to respond to requests about your account from you or your parent or legal guardian.
Details
Why
Training and filter improvement, safety, better experience, responding to account requests
Condition
Where the law allows
Supporting quotations
Where the law allows us to, we may use the content you and other users have posted for training or to help us to improve the way we filter content on our platform.
Our aim is to increase safety on our platform. We also may use this data to help us provide a better experience on Roblox and to respond to requests about your account from you or your parent or legal guardian.
Qualifications & exceptions
Training use applies "where the law allows us to".
Stated purposes are filtering improvement, safety, a better experience and responding to account requests.
Not stated here
Which laws limit this use is not stated in this passage.
Whether "training" covers only content filters is not stated; the passage mentions filter improvement as the example.
Contacting support collects your email (a parent's if under 13) and username; records are kept for a limited time
The policy says that when you contact customer support, report a problem, ask for technical support or ask questions or give comments, Roblox collects your email address (or a parent's or guardian's if you are under 13), your username and any other details you give. It uses this to answer questions and give the support asked for; for users under 13 it communicates with the parent or guardian when sending responses. It retains records of technical support questions for a limited time for internal use only, such as answering additional questions about your account.
Details
What it covers
Email address, username and other details
When
Limited time (unspecified)
Condition
Under 13: communication goes to a parent or guardian
Supporting quotations
We collect your email address (or your parents’ or guardians’ email address if you are under 13), username, and any other details you give when you:
contact customer support
report a problem
ask for technical support
ask us questions or give us comments
We use this information to answer your questions and to give you the support or help you ask for. For users under 13, we communicate with your parent or guardian when sending our responses.
We retain records of technical support questions for a limited time for internal use only, such as to answer additional questions about your account.
Qualifications & exceptions
For users under 13, responses go to the parent or guardian.
Records are retained for a "limited time" and used internally only.
Not stated here
The length of the limited retention time is not stated.
Use & Processing · Company practice
Roblox may use your email and verified date of birth to provide access to certain features
The policy says Roblox may use Personal Information when you use certain Roblox features, and that to provide access to certain features it may use your email address and other information you provide, such as your verified date of birth. The passage does not name which features.
Details
What it covers
Email address, verified date of birth and other provided information
Supporting quotations
Using Roblox features
We may use Personal Information when you use certain Roblox features. To provide access to certain features, we may use your email address and other information you provide to us, such as your verified date of birth.
Qualifications & exceptions
Applies to "certain" features, which are not named.
Not stated here
Which features this covers is not stated in this passage.
Linking & Identification · User right or choice
Users 13 and older can add social media links; Roblox may see information about those accounts
For users 13 and older, the policy says you can add links to your other social profiles on your Roblox account and share them with other users, and that you control who can see them. It says that when you use these features Roblox may be able to see information about your social media accounts. A separate sentence says that if you use your Roblox ID to sign in to a non-Roblox website or service and later delete your Roblox account, you may lose access to that website or service. That sentence follows the social-links list without its own heading, so the source does not state whether it is limited to this feature.
Details
Condition
Users 13 and older
What it does
Roblox may see information about linked social accounts
What it covers
Social profile links
Supporting quotations
Social Media Links (users 13 and older)
You can add links to your other social profiles on your Roblox account. This allows you to share these links with other users. You control who can see the Social Media links associated with your account.
When you use these features:
we may be able to see information about your social media accounts.
If you use your Roblox ID to sign in to a non-Roblox website or service, and later delete your Roblox account, you may lose access to that website or service.
Qualifications & exceptions
Applies to users 13 and older.
You control who can see the links.
Roblox "may be able to see" information about social accounts; which information is not stated.
Not stated here
Which information about social accounts Roblox can see is not stated.
Whether the sign-in sentence belongs only to the social-links feature is not stated.
Voice and audio you use is monitored, collected, used and stored for voice chat, safety, training and screen recordings
For users 13 and older, the policy says that if you use Roblox's audio features, Roblox will monitor, collect, use and store audio captured through your device for four purposes: to enable voice chat; to make voice-related services safer, including to detect and combat abuse and other harmful activity; in accordance with applicable law, to inform training and product improvement; and in connection with screen recordings that Creators and Users produce through the Services.
Details
What it does
Monitor, collect, use and store audio
Why
Voice chat, safety, training and product improvement, screen recordings
Condition
Users 13 and older using audio features
Supporting quotations
Audio features (users 13 and older)
If you use Roblox’s audio features, we will monitor, collect, use, and store audio captured through your device:
to enable voice chat,
to make our voice-related services safer, including to detect and combat abuse and other harmful activity on our Services,
in accordance with applicable law, to inform training and product improvement, and
in connection with screen recordings that Creators and Users produce through the Services.
Qualifications & exceptions
Applies to users 13 and older who use audio features.
Training and product improvement use is "in accordance with applicable law".
Screen recording use is in connection with recordings Creators and Users produce.
Not stated here
How long audio is stored is not stated in this passage.
What applicable law limits training use is not stated.
Cross-references
contrast (model-proposed): EEA/UK/Swiss list: no training on EEA private server voice chat; other voice training only with consent — The general audio passage says audio may be used, in accordance with applicable law, to inform training and product improvement. The EEA/UK/Swiss list says Roblox will not train on private server voice chat recordings of EEA users and uses voice recordings for training only with consent. The cards report both without deciding how they combine; Section 7 prevails on conflict for the locations it covers.
Information about laws that apply in your region is in Section 7
The policy says that for more information about laws that apply in your region, you should visit Section 7 of the policy. Section 7 is also the part that prevails over Sections 1-5 where they conflict.
Details
Where
Laws that apply in your region
Supporting quotations
For more information about laws that apply in your region, please visit Section 7 of this policy.
Qualifications & exceptions
Pointer only; the regional detail is in Section 7.
Not stated here
What Section 7 provides for any given region is shown by the cards for that section, not by this pointer.
Data Access & Collection · User right or choice
Users 13 and older who agree may have their geolocation collected and tracked, using a device or browser identifier
For location-based Services, available to users 13 or older, the policy says that if you agree Roblox may collect and track geolocation information so it can offer Services that depend on knowing where you are. It says this is done using an identifier on your device or browser so Roblox can recognize you each time you return. To stop location collection you can update your device settings, stop using the Service, or uninstall the mobile apps.
Details
Condition
You agree; 13 or older
What it covers
Geolocation information and a device or browser identifier
What it does
Update device settings, stop using the Service or uninstall apps to stop collection
Supporting quotations
Location-based Services (users 13 and older)
You can choose to use location-based Services if you’re 13 or older. If you agree, we may collect and track geolocation information so that we can offer Services that depend on us knowing where you are.
We collect this information by using an identifier on your device or browser so that we can recognize you each time you return.
To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.
Qualifications & exceptions
Applies to users 13 and older.
Collection depends on your agreement.
The ways to stop collection are device settings, stopping use of the Service, or uninstalling the apps.
Not stated here
Which Services depend on location is not listed in this passage.
Data Access & Collection · Company commitment
On a VR platform Roblox collects your physical movement information and says it does not store it
The policy says that if you join its experiences on a VR platform, Roblox collects your physical movement information so it can use it in the experience. It says the information is only used to provide the experience and that Roblox does not store it.
Details
What it covers
Physical movement information
Condition
Joining experiences on a VR platform
Supporting quotations
Joining on a VR platform
If you join our experiences on a VR platform, we collect your physical movement information so that we can use it in the experience. This information is only used to provide the experience.We do not store this information.
Qualifications & exceptions
Applies when you join experiences on a VR platform.
Use is stated to be only to provide the experience; no storage.
Not stated here
Whether the VR platform provider keeps this information is not addressed.
Data Access & Collection · Company practice
Camera features and uploads (13+) are collected, processed and stored, including for safety checks
For users 13 and older, the policy says that if you use features that require your camera or let you upload content containing your Personal Information, including photos, Roblox will collect, process and store that content to accomplish the purpose of the feature, including processing the content for safety purposes. It says video used to generate animation key frames is processed on your device and is not shared with Roblox or any third parties. It refers to a Roblox Facial Animation Privacy Notice and a Roblox Facial Media Capture Privacy Notice for more, including ID Verification.
Details
What it covers
Photos, uploaded content and camera input
Exception
Animation key-frame video processed on device, not shared
Condition
Users 13 and older
Supporting quotations
Camera-enabled features and uploads (users 13 and older)
we will collect, process, and store that content to accomplish the purpose of the feature, including processing the content for safety purposes
Video used to generate animation key frames is processed on your device and is not shared with Roblox or any third parties.
Storage is to accomplish the purpose of the feature, including safety processing.
Animation key-frame video is processed on the device and not shared with Roblox or third parties.
Not stated here
The two linked privacy notices are not supplied here, so the card cannot say what they provide, including for ID Verification.
How long the content is stored is not stated in this passage.
Data Access & Collection · Company practice
If you opt in to Contact Importer, Roblox collects your contacts' names and phone numbers and keeps only matches
For users 13 and older, the policy says that if you opt in to the Contact Importer feature you share the first and last names and phone numbers of the contacts in your mobile phone address book with Roblox, to help connect with friends. If you use it, Roblox automatically accesses and collects address book information from time to time to sync contacts. It says such information is only retained in case of matches with existing Roblox users, and that the feature is only available to users 13 or older and may not be available in certain locations.
Details
Condition
You opt in; 13 or older
What it covers
Names and phone numbers of address book contacts
When
From time to time
Supporting quotations
Contact Importer (users 13 and older)
If you opt-in to the Contact Importer feature, you will share the first and last names and phone numbers of your contacts in your address book on your mobile phone with Roblox.
we will automatically access and collect information in your address book from time to time in order to sync your contacts. Such information will only be retained in case of matches with existing Roblox users.
Our Contact Importer feature is only available if you are 13 or older and may not be available in certain locations.
Qualifications & exceptions
Opt-in.
Applies to users 13 and older and may not be available in certain locations.
Address book information is retained only where it matches existing Roblox users.
Not stated here
What happens to non-matching information beyond "not retained" is not described; the passage says collection recurs "from time to time".
Which locations lack the feature is not stated.
Sharing & Disclosure · Company practice
Joining a Creator Event shares your username, email and user ID with the hosting company
For users 13 and older, the policy says that if you join a virtual event hosted by a Creator, data such as your username, email and Roblox user ID may be shared with the company that hosts the events, to allow you to log in to the experience. It says your activity during a Creator Event is subject to the third-party platform's privacy policy as well as the Roblox Community Standards, and that Creator events are only available to users 13 or older.
Details
Who
The company that hosts the events
Why
Log in to the experience
Condition
Joining a virtual event hosted by a Creator; 13 or older
Supporting quotations
Creator Events (users 13 and older)
If you join a virtual event hosted by a Creator, data such as your username, email, and Roblox user ID may be shared with the company that hosts the events. This is done to allow you to log in to the experience.
Your activity during a Creator Event is subject to the third party platform’s privacy policy as well as the Roblox Community Standards. Creator events are only available if you are 13 or older.
Qualifications & exceptions
Applies to users 13 and older.
The data listed is introduced by "such as".
The third-party platform's privacy policy governs your activity during the event.
Not stated here
The third-party platform's privacy policy is not supplied, so what that platform does with the data is not established.
Use & Processing · Company practice
Roblox collects information about how you interact with the Services and links it to your account
The policy says that to improve your experience and support safety, Roblox collects information about how you interact with the Services and connects it with your account. Examples it gives: information from your game state to detect Terms violations and improve that detection; information about your behavior when you interact with your device for security and safety; information about the games you play to give similar recommendations; and information from your device through cookies, which it refers to the "Cookies and Similar Technologies" section.
Details
What it covers
Game state, device interaction behavior, games played, cookie data
Your username and transaction details may be shared with the creator or later owner of UGC you acquire
The policy lists, among the examples of what Roblox may do, sharing information like your username and transaction details with the UGC creator or subsequent owners if you acquire a limited item, purchase, share, trade or otherwise engage in a transaction involving UGC.
Details
Who
UGC creator or subsequent owners
What it covers
Username and transaction details
Condition
Acquiring a limited item or transacting in UGC
Supporting quotations
share information like your username and transaction details to the UGC creator or subsequent owners, if you acquire a limited item if you purchase, share, trade, or otherwise engage in a transaction involving UGC,
Qualifications & exceptions
Applies when you acquire a limited item or engage in a transaction involving UGC.
Recipients are the UGC creator or subsequent owners.
Not stated here
What "transaction details" include is not defined in this passage.
Data Access & Collection · Company commitment
For other features for users 13 and older, Roblox says it will set out what is collected when it collects it
The policy says that when you subscribe to other features or activities available to users 13 or older, Roblox will set out what information is collected and how it intends to use it at the time the information is collected. The policy itself does not list those features.
Details
Condition
Users 13 and older subscribing to other features
When
At the time of collection
Supporting quotations
Subscribing to other features (users 13 and older)
we’ll set out what information is collected and how we intend to use it when the information is collected
Qualifications & exceptions
Applies to features or activities available to users 13 or older.
The details are given when the information is collected, not in this policy.
Not stated here
Which features this covers and what they collect are not stated in this policy.
Sharing & Disclosure · Company practice
Competitions and promotions may require contact details; gift card providers may receive them; winners may be published
The policy says that taking part in competitions or promotions such as contests, sweepstakes, giveaways or prize draws may require contact information such as name, email or phone number to be eligible for discounts or prizes. If you receive a gift card from a third-party provider, certain contact information may be shared with the provider and used in accordance with this Policy and the terms on the provider's website. In some places the law requires Roblox to publicly share information about winners.
Details
What it covers
Contact information such as name, email or phone number
Who
Third-party gift card provider
Where
Some places in the world require publishing winners
Supporting quotations
Competitions, promotions and research
Taking part in competitions or promotions
those activities may require contact information such as your name, email, or phone number, to be eligible for discounts or prizes
If you receive a gift card provided by a third party provider, certain contact information may be shared with the provider and used in accordance with this Policy and the terms listed on the provider’s website.
In some places in the world, the law requires us to publicly share information about the winners.
Qualifications & exceptions
Applies when you take part in competitions or promotions.
Sharing with a gift card provider applies where you receive a gift card from a third-party provider.
Public sharing of winner information applies in some places where the law requires it.
Not stated here
The third-party provider's terms are not supplied here.
Which places require public sharing of winners, and what is shared, are not stated.
Data Access & Collection · Company practice
Research or surveys you join may collect your interests, habits and lifestyle information
The policy says that if you choose to participate in research or surveys, these may collect information about your likes and dislikes, experience interests and habits, general hobbies and interests, and other lifestyle information or preferences, and may ask for Personal Information.
Details
Condition
You choose to participate
What it covers
Likes and dislikes, interests, habits, hobbies, lifestyle information, Personal Information
Supporting quotations
Taking part in research
If you choose to participate in research or surveys, these surveys may collect information about your likes and dislikes, experience interests and habits, general hobbies and interests, and other lifestyle information or preferences. These surveys may ask for Personal Information.
Qualifications & exceptions
Participation is your choice.
The examples of information are not stated to be complete.
Not stated here
Who runs the surveys and how the answers are used are not stated in this passage.
Use & Processing · Company practice
Roblox uses collected information to decide which ads to show, and may work with partners to show ads
The policy says Roblox processes your Personal Information to display ads on Roblox and specifically uses information it collects to decide which ads to show you. It says Roblox also may work with partners to directly show you ads on Roblox.
Details
Why
Decide which ads to show and display them
Who
Partners
Supporting quotations
Advertising
We process your Personal Information to display ads on Roblox. Specifically, we use information we collect to decide which ads to show you on Roblox.
Roblox also may work with partners to directly show you ads on Roblox.
Qualifications & exceptions
Applies to ads displayed on Roblox.
Not stated here
Which partners are involved and what information they receive is not stated in this passage.
Use & Processing · User right or choice
Under-18s see only nonpersonalized ads; users 18 and over see personalized ads, with consent where required
The policy says users under 18 will see only nonpersonalized ads. Users 18 and older will see personalized ads on Roblox, with consent where required, and users 18 or older can control whether they see personalized ads through their Roblox settings.
Details
Condition
Under 18 versus 18 and older; consent where required
What it does
Control personalized ads in settings
Supporting quotations
Users under 18 years old will see only nonpersonalized ads. Users 18 years old and older will see personalized ads on Roblox (with consent, where required).
If you are 18 or older, you can control whether you see personalized ads through your Roblox settings
Qualifications & exceptions
The ad personalization rule depends on age: under 18 versus 18 and older.
Consent is required where required by law; which places that is, is not stated.
The personalized-ads control is available to users 18 or older.
Not stated here
In which places consent is required is not stated in this passage.
Charges & Financial Obligations · Company practice
Publishing ads on Roblox means giving name, contact, financial and tax information for an ad account
The policy says that if you choose to publish ads on Roblox, Roblox collects additional information from you such as your name, email, address, financial information, and business and/or tax information. It states the purposes: to provide an ad account, onboard you to the ad program, send invoices or payment information, and comply with applicable laws, including tax laws.
Details
Condition
You choose to publish ads
Why
Ad account, onboarding, invoices, legal compliance
Supporting quotations
If you choose to publish ads on Roblox, we collect additional information from you such as your name, email, address, financial information, business and/or tax information.
The purpose of collecting this information is to provide you with an ad account, onboard you to the relevant ad program, send you invoices or information related to payment, and comply with applicable laws, including tax laws.
Qualifications & exceptions
Applies if you choose to publish ads on Roblox.
The information listed is introduced by "such as".
Not stated here
Whether other information may also be collected is not stated.
Charges & Financial Obligations · Company practice
Developer Exchange requires a tax form, may require a photo ID via a third-party vendor, and is for users 13+
The policy says that to take part in the Roblox Developer Exchange Program you must give Roblox an IRS W-9 form (US taxpayers) or W-8 form (non-US taxpayers). Roblox may also ask you to verify your identity by providing a government-issued photo ID through a third-party vendor. It says this feature is only available to users 13 or over, and refers to the Developer Exchange Terms of Use, a linked document.
Details
What it covers
IRS W-9 or W-8 form; government-issued photo ID
Who
Third-party vendor
Condition
Taking part in the Developer Exchange Program; 13 or over
Supporting quotations
If you’re a developer or creator
To take part in the Roblox Developer Exchange Program, you must give us an IRS W-9 form (for U.S. taxpayers) or W-8 form (for non-U.S. taxpayers).
We may also ask you to verify your identity by providing a government-issued photo ID through a third-party vendor.
This feature is only available to users who are 13 or over.
Qualifications & exceptions
Applies to developers and creators taking part in the Developer Exchange Program.
The tax form is required; the photo ID verification is something Roblox "may" ask for.
Only available to users 13 or over.
Not stated here
The Developer Exchange Terms of Use are linked but their text is not supplied here.
The third-party vendor is not named in this passage.
Use & Processing · Company practice
Roblox also uses Personal Information to manage accounts, communicate, improve the Service, research and give support
The policy says Roblox also uses Personal Information for these general purposes, as permitted by law, in addition to the purposes listed above: to let you manage your account or update settings, to communicate with you about the Services, to operate, maintain, personalize and improve the Service, to research relevant technologies, and to provide technical support or customer service.
Details
Why
Manage accounts, communicate, operate and improve the Service, research, support
Condition
As permitted by law
Supporting quotations
We also use Personal Information for these general purposes, as permitted by law, in addition to the purposes listed above:
To let you manage your account and our services
To allow you to manage your Roblox account or update your settings
To communicate with you about our Services
To make things better for you
To operate, maintain, personalize, and improve our Service
To research relevant technologies
To provide technical support or customer service
Qualifications & exceptions
Stated to be "as permitted by law" and "in addition to" the purposes listed earlier.
Not stated here
What "research relevant technologies" involves is not described.
Security & Safeguards · Company practice
Roblox also uses Personal Information for security, fraud prevention, access decisions, auditing and legal compliance
Under the same general purposes "as permitted by law", Roblox lists: detecting security issues and protecting against malicious, deceptive or illegal activity, and prosecuting anyone responsible; finding and fixing errors or bugs; giving you access to features or limiting your access to Roblox as appropriate; protecting its or its users' integrity, safety or security; auditing interactions and transactions and carrying out other compliance tasks; and complying with the law and its own Terms of Use or any other restrictions it has put on your use of the Service.
To protect you by keeping our platform safe and secure
To detect security issues, protect against malicious, deceptive or illegal activity, and prosecute anyone responsible for that activity
To find and fix errors or bugs
To give you access to features or limit your access to Roblox, as appropriate
To protect our or our users’ integrity, safety or security
To comply with the law and our policies
To audit interactions and transactions, and carry out any other compliance tasks
To comply with the law and our own Terms of Use, or any other restrictions we’ve put on your use of the Service
Qualifications & exceptions
Stated to be "as permitted by law" and in addition to the purposes listed earlier.
Roblox decides on access "as appropriate".
Not stated here
The criteria for limiting access to Roblox are not stated in this passage.
Account & Service Control · User right or choice
You do not have to provide Personal Information, but withholding it may limit services and features
The policy says you are under no obligation to provide Personal Information to Roblox when requested. It adds that if you choose to withhold requested information, Roblox may not be able to provide you with certain services and features.
Details
What it does
Choose whether to provide requested information
Exception
Certain services and features may be unavailable if withheld
Supporting quotations
You are under no obligation to provide Personal Information to Roblox when requested. However, if you choose to withhold any requested information, we may not be able to provide you with certain services and features.
Qualifications & exceptions
Withholding may mean certain services and features are unavailable.
Not stated here
Which services or features depend on which information is not stated here.
Data Access & Collection · Context
The policy explains cookies, pixel tags, session and persistent cookies, and first- and third-party cookies
Roblox says it uses cookies and other standard internet technologies, like most websites, to make its services better. It explains a cookie as a text file put on your computer or device when you visit a website that lets the site remember what you do and your settings, such as login information, language and font size. Session cookies are deleted when you close the browser; persistent cookies stay on the device for a defined period. A cookie set by the owner of the web server you visit is a first-party cookie, and one set by owners of other domains is a third-party cookie. A pixel tag or web beacon is a piece of code that tells its owner what you do on a web page, such as which pages you visited or which ads you clicked.
Details
What it covers
Cookies, session and persistent cookies, first- and third-party cookies, pixel tags
Supporting quotations
Cookies and similar technologies
Like most websites, we use cookies and other standard internet technologies to help us make our services better.
A cookie is a text file that’s put on your computer or device when you visit a website. It lets the website remember what you do and any settings you choose
Session cookies are deleted each time you close the browser
Persistent cookies stay on the device for a defined period of time.
A cookie set by the owner of the web server you are visiting is called a first-party cookie and cookies set by owners of other domains are called third-party cookies.
A pixel tag or web beacon is a piece of code that tells its owner what you do on a web page. Pixel tags provide information like which web pages you visited or which ads you clicked on.
Qualifications & exceptions
Descriptive explanation of the technologies, not a statement of which are used.
Not stated here
The "defined period" for persistent cookies is not given in this passage.
Use & Processing · Company practice
Roblox and third parties may use cookies to recognize you and customize your experience, only for purposes in the policy
The policy says Roblox uses technology like cookies to recognize you and customize your experience, and that Roblox and any third parties might use these technologies whenever you visit its sites or use its Services. It also says Roblox uses cookies or similar technologies only for the purposes given in the privacy policy.
Details
Who
Roblox and any third parties
Why
Recognize you and customize your experience
Condition
Only for the purposes given in the policy
Supporting quotations
How we use cookies
We use technology like cookies to recognize you and customize your experience. We and any third-parties might use these technologies whenever you visit our sites or use our Services.
We use cookies or similar technologies only for the purposes given in this privacy policy.
Qualifications & exceptions
The statement that use is limited to the policy's purposes is made for Roblox ("we").
Third parties "might" use the technologies; their purposes are not stated.
Not stated here
Which third parties may use these technologies, and for what, is not stated in this passage.
Data Access & Collection · Company practice
Roblox collects device and software information, including IP address and device identifiers
The policy says Roblox collects information about the devices and software you use, for example the type of browser or device, the website or source that referred you, your IP address, device ID or other identifier that identifies your computer or mobile device (it says this cookie is not deleted when you close your browser), and the operating system of your computer or device.
Details
What it covers
Browser or device type, referrer, IP address, device ID, operating system
Supporting quotations
We collect information about the devices and software you use, for example:
the type of browser or device
the website or source that linked or referred you to our services
your IP address, device ID or other identifier that identifies your computer or mobile device – this cookie is not deleted when you close your browser
the operating system of your computer or device
Qualifications & exceptions
The list is introduced by "for example", so it is not stated to be complete.
The IP address and identifier cookie is stated not to be deleted when you close the browser.
Not stated here
How long the identifier cookie lasts is not stated.
Data Access & Collection · Company practice
These technologies let Roblox remember settings, measure use, spot fraud and collect demographic information
The policy says these technologies allow Roblox to: record and keep your preferences, account settings and certain login information (for convenience and security); collect information about how you use the Services, such as how or where you downloaded the app; collect information on how software is used on your mobile device; collect information about what features you use and how well its services work; identify suspicious activities so it can try to protect users from payment fraud and other inappropriate activities; collect demographic information (the policy gives age and location as examples); and perform similar functions.
Details
Why
Preferences, usage measurement, fraud detection, demographic information
Supporting quotations
These technologies allow us to:
record and keep your preferences, account settings, and certain login information (for your convenience, e.g. to prevent you from needing to choose settings every time you visit, and security)
collect information about how you use the Services, for example, how you downloaded our app or where you downloaded it from
collect information on how software is used on your mobile device
collect information about what features you use and how well our services work
identify any suspicious activities so we can try to protect users from payment fraud and other inappropriate activities
collect demographic information (eg, age, location, etc)
perform similar functions.
Qualifications & exceptions
The list ends with "perform similar functions", so it is not stated to be complete.
Demographic information is given with the examples age and location.
Not stated here
What "similar functions" covers is not stated.
Use & Processing · User right or choice
With an EEA IP address, a cookie banner asks for consent and your choice is saved in a one-year cookie
The policy says that when you visit its website with an EEA IP address, a cookie banner appears asking for your consent, and you can manage your choice by clicking "manage cookie preferences" in the banner. Roblox saves your choices in a cookie with a limited effective period of one year. For more it refers to Section 7 below.
Details
Where
European Economic Area IP address
When
One year
Supporting quotations
Your cookie rights in the EEA
When you visit our website with an EEA IP address, a cookie banner will appear asking you for your consent. You can manage your choice by clicking on “manage cookie preferences” in the cookie banner.
We will save your choices in the form of a cookie. This cookie has a limited effective period of one year. For more information, see Section 7 below.
Qualifications & exceptions
Applies when visiting the website with an EEA IP address.
The consent-choice cookie lasts one year.
Not stated here
What Section 7 adds on cookie choices is covered by the cards for that section, not this passage.
Whether a similar consent banner appears outside the EEA is not stated here.
Use & Processing · User right or choice
On Roblox.com cookie options are in the page footer; on other sites you clear cookies to see the banner
The policy says that for Roblox.com you click the link in the footer at the bottom of the page to access your cookie options. For all other sites, it says to clear your cookies and refresh your browser so the cookie banner is displayed and you can reach its settings.
Details
What it does
Use the footer link, or clear cookies and refresh to show the banner
Supporting quotations
Your cookie choices
For Roblox.com, click on the link in the footer at the bottom of the page to access your cookie options. For all other sites, please clear your cookies and refresh your browser to display the cookie banner to access its settings.
Qualifications & exceptions
The footer link applies to Roblox.com; other sites use the clear-cookies-and-refresh route.
Not stated here
Which "other sites" are meant is not listed in this passage.
Use & Processing · User right or choice
Most browsers accept cookies by default; you can change browser settings to refuse or be warned
The policy says most web and mobile browsers automatically accept cookies, but you can change browser settings so cookies are not accepted or you are warned before a cookie is set. It lists browser company help pages (Chrome, Edge, Firefox, Safari, Android Browser, Opera) and a general cookie information website, which it says also explains how to block or delete cookies already on your device.
Details
What it does
Change browser settings to refuse cookies or be warned
Supporting quotations
Most web and mobile device browsers automatically accept cookies, but you can change your browser settings so that cookies are not accepted or you are warned before a cookie is set.
Use information from browser companies to learn more about how they manage cookies:
You can also learn more about cookies by visiting https://www.allaboutcookies.org/, which also tells you how to block or delete cookies that are already on your device.
Qualifications & exceptions
Browser settings control cookies for the browser, not only Roblox cookies.
Not stated here
The linked browser and cookie information pages are not supplied here, so what they say is not established.
Account & Service Control · Restriction or exception
Blocking or deleting cookies might limit your experience and could stop you logging in
The policy says that by blocking or deleting cookies used, you might limit your experience of the Service, and that you might not be able to log in or experience Roblox.
Details
Condition
You block or delete cookies used
Supporting quotations
By blocking or deleting cookies used, you might limit your experience of the Service. You might not be able to log in or experience the Roblox.
Qualifications & exceptions
Stated as "might"; not a certain result.
Not stated here
Which cookies are needed to log in is not stated in this passage.
Use & Processing · User right or choice
The EEA cookie banner and one-year choice cookie are described again under cookie choices
Under cookie choices the policy repeats that when you visit its website with an EEA IP address, a cookie banner appears asking for your consent, which you can manage by clicking "manage cookie preferences". Roblox saves your choices in a cookie with a limited effective period of one year, and refers to Section 7 below for more details.
Details
Where
European Economic Area IP address
When
One year
Supporting quotations
When you visit our website with an EEA IP address, a cookie banner will appear asking you for your consent. You can manage your choice by clicking on “manage cookie preferences” in the cookie banner. We will save your choices in the form of a cookie. This cookie has a limited effective period of one year. For more details see Section 7 below.
Qualifications & exceptions
Applies when visiting the website with an EEA IP address.
The consent-choice cookie lasts one year.
Not stated here
What Section 7 adds is covered by the cards for that section.
Use & Processing · User right or choice
You can ask Roblox or a third party to disable advertising-related tracking, but Do Not Track signals are not honored
The policy says you can ask Roblox or a third party to disable advertising-related tracking on its websites. To disable it, Roblox or the third party may need to set an opt-out cookie on your browser, and you may need to change browser settings to accept cookies to fully disable advertising-related tracking. It says its Services do not respond to Do Not Track (DNT) signals.
Details
What it does
Ask to disable advertising-related tracking
Exception
Do Not Track signals are not responded to
Supporting quotations
To stop companies from tracking you on their websites
You can ask us or a third party to disable advertising-related tracking on our websites. To disable this tracking, we or the third party may need to set an opt-out cookie on your browser. You may need to change your browser settings to accept cookies if you want to fully disable advertising-related tracking.
Please note that our Services do not respond to Do Not Track (DNT) signals.
Qualifications & exceptions
Applies to Roblox's websites.
An opt-out cookie may be needed, so cookies may need to be accepted.
Do Not Track signals are not responded to.
Not stated here
How to ask Roblox or the third party is not described in this passage.
Which third parties are meant is not stated.
Legal Rights & Agreement Rules · Restriction or exception
Experience and under-13 parts of the policy do not apply to Roblox corporate websites, which offer no experiences
The policy says the parts of it that are about experiences or give information about users under 13 do not apply to the corporate websites. It describes the corporate websites as corp.roblox.com, blog.roblox.com and their subdomains, which give general company information, press and career information, and other general audience information, and says they do not offer any experiences.
Details
What it covers
corp.roblox.com, blog.roblox.com and their subdomains
Exception
Experience and under-13 parts do not apply
Supporting quotations
On our corporate websites or in job applications
The parts of this privacy policy that are about experiences or give information about users under 13 years old don’t apply to the corporate websites.
Our corporate websites give general company information to any user that visits them – they use the domain names, corp.roblox.com, blog.roblox.com, and their subdomains.
Our corporate websites do not offer any experiences.
Qualifications & exceptions
Applies to the named corporate websites.
Only the parts about experiences or about users under 13 are stated not to apply.
Not stated here
Which other parts of the policy apply to the corporate websites is not spelled out in this passage.
Data Access & Collection · Company practice
Job inquiries may give Roblox your name, email and employment details, and immersive career spaces may be recorded
The policy says that if you contact Roblox about job opportunities it may ask for your name, email address and employment details, or you may send a CV or job application with this information. Roblox says it has the right to use this information to send corporate-related information or respond to the application. If you engage with Roblox in an immersive space for prospective employees, such as the Roblox Career Center, the space may be recorded in order to provide the experience.
Details
What it covers
Name, email, employment details, CV or application
Why
Corporate-related information and responding to the application
Supporting quotations
If you contact us about job opportunities, we may ask for your name, email address and employment details.
We have the right to use this information to send you corporate-related information to you or respond to your job application.
such a space may be recorded in order to provide the experience
Qualifications & exceptions
Applies to people who contact Roblox about job opportunities.
Recording applies to immersive spaces for prospective employees and is stated "may".
Not stated here
How long job application information is kept is not stated in this passage.
Sharing & Disclosure · Company commitment
Roblox shares information with service providers who may use it only for the assigned tasks, not for selling
The policy says Roblox may share your information, including Personal Information, with other companies (third-party agents, contractors or service providers) that it hires to perform services. It says these companies are only allowed to use the information to complete the relevant tasks and not for any other purpose, including selling Personal Information, and that Roblox makes sure the companies are capable of looking after the information properly. It also says Personal Information collected through the SMS program will not be shared, sold or rented to third parties.
Details
Who
Third-party agents, contractors and service providers
Why
Complete the relevant tasks only; not selling
Condition
Where necessary to provide a service on Roblox's behalf
Supporting quotations
When we share your information
We may share Personal Information where necessary
When other companies need Personal Information to provide a service on our behalf
We may share your information, including Personal Information, with other companies (known as third-party agents, contractors, or service providers). We hire these companies to perform services for us.
These companies are only allowed to use the information we share to complete the relevant tasks. They are not allowed to use the information we share for any other purpose, including selling Personal Information.
Personal Information collected through the SMS program, won’t be shared, sold or rented to third parties.
Qualifications & exceptions
Applies to companies that provide services on Roblox's behalf.
Providers may use the information only to complete the relevant tasks.
The SMS program statement is a separate commitment about information collected through that program.
Not stated here
The "SMS program" is not defined in this passage.
How Roblox checks that providers can look after the information is not described.
Sharing & Disclosure · Company practice
Examples of companies Roblox may share information with include Persona, Google, AppsFlyer and payment providers
The policy gives examples of services it might rely on other companies to provide and examples of the companies it is likely to share information with: account integrity and security (for example Persona), analytics (Google LLC), user acquisition (AppsFlyer), community filtering and moderation, customer support, surveys and promotions (Reach3), billing and payment (Kount, Worldpay, PayPal, Incomm, Blackhawk, Google, Apple, Amazon, Windows Store, Xbox, Playstation, Meta Quest, Xsolla), and hosting and content delivery (AWS, Equinix, CenturyLink, YouTube, Vimeo).
Details
Who
Persona, Google LLC, AppsFlyer, Reach3, payment and hosting companies
What it covers
Services provided by other companies
Supporting quotations
Here are examples of the services that we might rely on other companies to provide, and examples of the companies that we are likely to share information with.
Account integrity and security services (e.g., Persona);
Analytics services (e.g., Google LLC);
User acquisition services (e.g., AppsFlyer);
Community filtering and moderation services;
Customer support services;
Surveys and promotions (e.g., Reach3);
Billing and payment services (e.g., Kount, Worldpay, PayPal, Incomm, Blackhawk, Google, Apple, Amazon, Windows Store, Xbox, Playstation, Meta Quest, Xsolla)
The lists are examples ("might", "likely"), not an exhaustive list of recipients.
Some categories give no named example.
Not stated here
Which providers actually receive which information is not stated.
Sharing & Disclosure · Company practice
Creators of experiences you use can see your names, user ID, game metrics, UGC transaction details and region
The policy says creators of the experiences you use or content you interact with have access to your username, display name, user ID, game metrics, UGC transaction details and your regional location, which Roblox bases on your IP address. It says Roblox does not share your IP address with creators. It says regional location is provided so creators can determine their player base and make sure their experiences meet the legal requirements of the country you live in.
Details
Who
Creators of experiences
What it covers
Username, display name, user ID, game metrics, UGC transaction details, regional location
Why
Determine player base and meet legal requirements
Supporting quotations
When creators need Personal Information to improve your experience
The creators of the experiences you use or content you interact with will have access to your username, display name, user ID, game metrics, UGC transaction details, and your regional location (which we base on your IP address). We do not share your IP address with the creators.
We provide creators with the regional location of players to determine their player base and make sure their experiences meet the legal requirements of the country you live in.
Qualifications & exceptions
Applies to creators of the experiences you use or content you interact with.
Regional location is based on IP address; the IP address itself is not shared.
Not stated here
How creators may use this information beyond the stated purposes is not addressed in this passage.
Sharing & Disclosure · Permission or license
Roblox may share Personal Information for court orders, agency requests, crime prevention or legal rights
The policy says Roblox may share your Personal Information, as permitted or required by law, if it is necessary to comply with a judicial proceeding, court order or other legal process served on Roblox; if law enforcement agencies, regulators or other public agencies (including schools or children's services) request it; if Roblox believes disclosure may prevent a crime; if Roblox believes it is necessary to protect its legal rights or the legal rights of others; or if a law requires it to share the information.
Details
Who
Law enforcement agencies, regulators and other public agencies including schools or children's services; courts
Condition
As permitted or required by law; Roblox's belief where stated
Supporting quotations
For legal reasons or to help prevent a crime
We may share your Personal Information, as permitted or required by law, if:
necessary to comply with a judicial proceeding, court order, or other legal process served on Roblox
law enforcement agencies, regulators, or other public agencies (including schools or children's services) request that we share it
we believe that disclosing the information may prevent a crime
we believe it is necessary to protect our legal rights or the legal rights of others
a law requires us to share it
Qualifications & exceptions
Stated as "as permitted or required by law".
Several grounds depend on Roblox's own belief (crime prevention, protecting legal rights).
Requests can come from public agencies including schools or children's services.
Not stated here
The policy does not say whether Roblox notifies the user before sharing on these grounds.
Sharing & Disclosure · Permission or license
Roblox may share the contents of your communications with authorities for threats to life and under online safety laws
The policy says Roblox may also share the contents of your communications, as permitted or required by law: to law enforcement or judicial authorities to address a threat to the life or safety of a person, including (but not limited to) where consistent with its obligations under the Digital Services Act, Article 18; when required by law in response to governmental regulatory requests, such as information notices issued under the UK Online Safety Act; and when required by laws governing online safety, such as the Australian Online Safety Act. The policy names these laws but does not set out their content.
Details
What it covers
Contents of your communications
Who
Law enforcement, judicial authorities and regulators
Where
EU Digital Services Act, UK Online Safety Act, Australian Online Safety Act
Supporting quotations
We may also share the contents of your communications as permitted or required by law:
to law enforcement or judicial authorities to address a threat to life or safety of a person, including (but not limited to) where consistent with Roblox's obligations under the Digital Services Act, Article 18
when required by law in response to governmental regulatory requests, such as Information notices issued under the UK Online Safety Act
when required by laws governing online safety, such as the Australian Online Safety Act
Qualifications & exceptions
Stated as "as permitted or required by law".
The Digital Services Act reference is "including (but not limited to)", so the list is not complete.
The UK and Australian laws are given as examples ("such as").
Not stated here
What the named laws require is not supplied here and is not described by this card.
Sharing & Disclosure · Permission or license
Roblox may share Personal Information or communication contents if it believes sharing would support safety or security
The policy says Roblox may share your Personal Information or the contents of your communications if it believes that sharing would help an investigation into public safety or a violation of its Terms of Use, protect the safety of Roblox users or others, reduce risk to user safety or security (or if collaborating with others is necessary to protect users), or help protect the security or integrity of its Services.
Details
What it covers
Personal Information and contents of communications
Why
Investigations, user safety, security and integrity
Condition
Roblox believes sharing would achieve the aim
Supporting quotations
To support safety and security
We may share your Personal Information or the contents of your communications if we believe that sharing would:
help an investigation into public safety or a violation of our Terms of Use
protect the safety of Roblox users or others
reduce risk to user safety or security, or if collaborating with others is necessary to protect users
help to protect the security or integrity of our Services
Qualifications & exceptions
Sharing depends on Roblox's belief that it would achieve the listed aim.
Covers both Personal Information and contents of communications.
Not stated here
Who the information may be shared with under this passage is not stated.
Sharing & Disclosure · Permission or license
Roblox may share information to take precautions against legal responsibility or protect its rights
The policy says Roblox may share your information if it believes that disclosing the information will allow it to take precautions against taking legal responsibility (liability) or to protect its rights.
Details
Why
Take precautions against legal responsibility; protect Roblox's rights
Supporting quotations
If we need to protect ourselves against legal responsibility
We may share your information if we believe that disclosing the information will allow us to take precautions against taking legal responsibility (liability) or to protect our rights.
Qualifications & exceptions
Depends on Roblox's belief.
Not stated here
Who receives the information is not stated.
Sharing & Disclosure · Permission or license
Your information may pass to a buyer or in an insolvency; where law requires, Roblox will notify you and ask consent
The policy says Roblox may hand over rights to access your information, including Personal Information, as part of a merger, acquisition, sale of assets or similar transaction, or if information is handed over as a business asset in an insolvency, bankruptcy or receivership. It says that where required by law, Roblox will notify you and ask you to consent to such sharing.
Details
Condition
Merger, acquisition, asset sale or insolvency
Exception
Notice and consent where required by law
Supporting quotations
If there is a transfer of rights in our business e.g., if we sell our business
We may hand over rights to access your information, including Personal Information:
as part of a merger, acquisition, sale of assets, or similar transaction
if information is handed over as a business asset in an insolvency, bankruptcy, or receivership
Where required by law, we will notify you and ask you to consent to such sharing.
Qualifications & exceptions
Notice and consent apply only "where required by law".
Not stated here
In which places the law requires notice and consent is not stated in this passage.
Sharing & Disclosure · Company practice
Roblox may disclose contact identifiers, demographics and device IDs to advertising and measurement companies
The policy says Roblox may disclose information collected from or about you to third-party advertising companies and/or advertising measurement companies to select and display ads on Roblox, or to measure and improve advertising effectiveness. It says that, in accordance with applicable law, it provides choices about whether data is disclosed for this purpose. The data disclosed includes contact identifiers, characteristics or demographics, and device identifiers.
Details
Who
Third-party advertising and advertising measurement companies
What it covers
Contact identifiers, characteristics or demographics, device identifiers
Why
Select and display ads; measure and improve advertising effectiveness
Supporting quotations
We may disclose Personal Information to third parties
For Advertising Purposes
Roblox may disclose information collected from or about you with third-party advertising companies and/or advertising measurement companies to select and display advertisements to you on Roblox, or measure and improve advertising effectiveness.
In accordance with applicable law, we provide our users with choices about whether data is disclosed for this purpose.
Contact identifiers
Characteristics or demographics
Device identifiers
Qualifications & exceptions
Choices are provided "in accordance with applicable law".
The data list says "includes", so it is not stated to be complete.
Not stated here
The passage does not say whether this list applies to users under 18 in the same way; a later sentence limits disclosure for personalized advertising for those users.
Advertising companies may receive device identifiers such as IP address or device ID when you reach Roblox through an ad
The policy says Roblox partners with third-party advertising companies such as ad server companies and ad networks to advertise Roblox on other websites and services. If you interact with content or reach Roblox through a link in an advertisement, Roblox or its service providers may give these advertising companies identifiers from your device, such as an IP address or device ID.
Details
Condition
You interact with content or reach Roblox through an advertisement
What it covers
Device identifiers such as IP address or device ID
Supporting quotations
We also partner with third-party advertising companies such as ad server companies and ad networks to advertise Roblox on other websites and services. If you interact with content or reach Roblox through a link in an advertisement, we or our service providers may give these third-party advertising companies identifiers from your device, such as an IP address or device ID.
Qualifications & exceptions
Applies when you interact with content or reach Roblox through a link in an advertisement.
Identifiers are given as examples ("such as").
Not stated here
Whether other data is given to these companies is not stated in this passage.
Sharing & Disclosure · User right or choice
Ad data choices are in privacy settings; under-18s' Personal Information is not disclosed to direct personalized ads
The policy says you can exercise choices about data processing for the advertising purpose on your account's privacy settings page, and that depending on where you live you may have additional rights, with region-specific information in Section 7. It says Roblox does not disclose any Personal Information from users under 18 for the purposes of directing personalized advertising. When you interact with an ad on Roblox, it says it works with partners to produce aggregated measurement information.
Details
What it does
Visit the account privacy settings page
Condition
Users under 18: no disclosure for directing personalized advertising
Where
Additional rights depend on where you live
Supporting quotations
You can exercise choices about data processing for this purpose by visiting your account’s privacy settings page
Depending on where you live, you may have additional rights that apply. For region-specific information, please visit Section 7 of this policy.
We do not disclose any Personal Information from users under 18 years old for the purposes of directing personalized advertising.
When you interact with an ad on Roblox, we work with partners to produce aggregated measurement information.
Qualifications & exceptions
The under-18 statement is limited to disclosure "for the purposes of directing personalized advertising".
Additional rights depend on where you live.
Not stated here
Whether under-18 data goes to partners for non-personalized advertising or measurement is not stated beyond the aggregated measurement sentence.
Charges & Financial Obligations · Company practice
Roblox and a Commerce Provider may exchange purchase information; what you give the provider is collected by it
The policy says that if you directly interact with a Commerce Provider to purchase a Commerce Product on Roblox, Roblox and the Commerce Provider may need to exchange information about your purchase to fulfill the transaction, including a transaction identifier that lets each party confirm certain information such as whether a purchase has been completed. It says any information you give directly to the Commerce Provider to complete a transaction is independently collected by that provider and subject to its terms and policies.
Details
Who
Commerce Provider and Roblox
Condition
You interact directly with a Commerce Provider to buy a Commerce Product
Supporting quotations
Roblox Commerce
If you directly interact with a Commerce Provider to purchase a Commerce Product(s) on Roblox, Roblox and the Commerce Provider may need to exchange information about your purchase in order to fulfill the transaction.
Any information you provide directly to the Commerce Provider in order to complete a transaction is independently collected by the Commerce Provider and will be subject to the Commerce Provider’s applicable terms and policies.
Qualifications & exceptions
Applies when you interact directly with a Commerce Provider to buy a Commerce Product.
Information you give the provider is independently collected by the provider.
Not stated here
"Commerce Provider" and "Commerce Product" are not defined in this passage; the Roblox Dictionary is linked but not supplied.
The Commerce Provider's terms and policies are not supplied.
Sharing & Disclosure · Permission or license
Roblox may share data that does not identify you for reporting, any business or marketing purpose and usage insight
The policy says that in some circumstances Roblox shares data that does not identify you, for example to comply with reporting requirements, for any business or marketing purposes, and to help Roblox and others understand how, when and why users visit its sites and use Roblox. It says it may share non-identifying data of all users regardless of their age.
Details
What it covers
Data that does not identify you
Why
Reporting, any business or marketing purposes, understanding site use
Condition
All users regardless of age
Supporting quotations
We may share information that does not identify you
In some circumstances, we share data that doesn’t identify you, for example:
To comply with reporting requirements
For any business or marketing purposes
To help us and others understand how, when, and why users visit our sites and use Roblox.
We may share non-identifying data of all users regardless of their age.
Qualifications & exceptions
Applies to data that "doesn't identify you".
The purpose "any business or marketing purposes" is broad.
Applies to users of any age.
Not stated here
How Roblox decides data does not identify a person is not described in this passage.
Legal Rights & Agreement Rules · Restriction or exception
Roblox takes steps against sharing Personal Information in chats but is not responsible for what you share yourself
The policy says Roblox takes steps to prevent users from sharing Personal Information via chats, forums, messages or similar ways of communicating on Roblox. It reminds you that anyone who uses these features can see information you share this way, and says Roblox is not responsible for how your Personal Information is used if you shared it yourself.
Details
Exception
Not responsible where you shared the information yourself
Supporting quotations
We’re not responsible if you share your own Personal Information
Roblox takes steps to prevent users from sharing Personal Information via chats, forums, messages, or similar ways of communicating on Roblox.
Remember that anyone who uses these features will be able to see information that you share in this way. We are not responsible for how your Personal Information is used if you shared it yourself.
Qualifications & exceptions
Applies to Personal Information you share yourself through chats, forums, messages or similar features.
Roblox describes "steps" to prevent sharing without promising that it succeeds.
Not stated here
Which steps Roblox takes is not described in this passage.
Security & Safeguards · Company commitment
Roblox uses reasonable security efforts, gives no guarantee and limits liability for unintentional disclosure
The policy says Roblox has security measures intended to protect Personal Information and other sensitive information under its control from loss, misuse or alteration, and that although it cannot guarantee such events will never occur it uses reasonable efforts to prevent them. It says sending or storing information on the internet is not 100% secure, so it cannot guarantee the security of information you share with it, and, to the fullest extent permitted by applicable law, it does not accept liability for unintentional disclosure.
Details
What it does
Use reasonable efforts to protect information
Exception
No liability for unintentional disclosure to the fullest extent permitted by law
Supporting quotations
Security measures
We have security measures that are intended to protect any Personal Information or other sensitive information under our control from loss, misuse, or alteration. Though we cannot guarantee that loss, misuse or alteration of information will never occur, we use reasonable efforts to prevent it.
Sending or storing information on the Internet is not 100% secure, so we can’t guarantee the security of any information you share with us. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure.
Qualifications & exceptions
Roblox commits to reasonable efforts, not to a result.
The liability disclaimer applies to unintentional disclosure and only "to the fullest extent permitted by applicable law".
Not stated here
The specific security measures are not listed.
Security & Safeguards · Company commitment
Roblox may email you about security and privacy and will notify you of a data breach as the law requires
The policy says Roblox may send emails or other messages about security, privacy and account management, and that if it learns of an incident that may qualify as a data breach under the law it will notify you in accordance with the law.
Details
Condition
Incident that may qualify as a data breach under the law
What it does
Notify you in accordance with the law
Supporting quotations
We’ll tell you if your privacy is at risk
We may send you emails or other messages about security, privacy, and account management. If we learn about an incident that may qualify as a data breach under the law, we will notify you in accordance with the law.
Qualifications & exceptions
Breach notice is "in accordance with the law" and applies to incidents that may qualify as a data breach under the law.
Not stated here
How quickly, and in which places, Roblox must notify is not stated.
Retention & Deletion · Company commitment
Roblox keeps Personal Information as long as needed for its purposes, then de-identifies or deletes it
The policy says Roblox may keep your Personal Information for specific purposes as long as it needs it to fulfill those purposes, sometimes even if you have stopped using the Services. When it no longer requires the information, it says it will de-identify or delete it.
Details
When
As long as needed; sometimes after you stop using the Services
Supporting quotations
How long we keep your information
We may keep your Personal Information for specific purposes as long as we need it to fulfill those purposes, sometimes even if you’ve stopped using Roblox’s Services. When we no longer require your Personal Information, we will de-identify or delete the information.
Qualifications & exceptions
Retention lasts as long as needed for the specific purposes; this may continue after you stop using the Services.
Not stated here
No fixed retention periods are given in this passage.
Roblox may keep billing and account history, safety information and information needed for legal reasons
The policy lists reasons Roblox may need to keep information. To resolve problems it keeps billing information and transaction histories for billing disputes or inquiries, and user account history to solve customer service issues and to provide, improve and develop its service. To make services safer it may keep information that helps make the Service safer and more secure, such as to stop bad actors misusing Roblox. For legal reasons it may keep information for establishing legal defenses, conducting audits, pursuing legitimate business purposes, enforcing agreements, exercising rights or complying with legal obligations.
Details
What it covers
Billing information, transaction histories, account history, safety and legal information
Why
Resolving problems, safety and security, legal reasons
Supporting quotations
For resolving problems
We keep billing information and transaction histories so that we can resolve billing disputes or inquiries.
We keep user account history to solve any customer service issues and to provide, improve, and develop our service.
To make our services safer
We may keep information if it will help us make our Service safer and more secure, such as to stop bad actors who try to misuse Roblox.
For legal reasons
We may keep information for legal reasons, like establishing legal defenses, conducting audits, pursuing legitimate business purposes, enforcing our agreements, exercising our rights, or complying with legal obligations.
Qualifications & exceptions
Billing and account history are kept to resolve problems.
The safety and legal reasons are stated as things Roblox "may" keep information for.
"Pursuing legitimate business purposes" is a broad legal-reason ground.
Not stated here
How long information is kept for each reason is not stated.
Retention & Deletion · Restriction or exception
Other users may keep publicly shared content and virtual items you give them
The policy says other users may keep publicly shared content and virtual items on the platform, giving the example that if you create a virtual shirt and sell it to another user, the shirt will be kept on the platform because the other user now possesses it.
Details
Who
Other users
What it covers
Publicly shared content and virtual items
Supporting quotations
Letting other users keep your information
Other users may keep publicly shared content and virtual items on our platform (e.g., if you create a virtual shirt and then sell it to another user, the virtual shirt will be kept on the platform because the other user now possesses it).
Qualifications & exceptions
Covers publicly shared content and virtual items other users possess.
The shirt is an example.
Not stated here
Whether other kinds of content stay after account deletion is not stated in this passage.
Sharing & Disclosure · Company practice
Information is stored on US servers and may be transferred abroad, with reasonable steps to protect privacy rights
The policy says Roblox is based in the United States and sends information it collects from you to its secure servers in the US, where it stores and uses it. It may also transfer information to its other offices and to the third parties mentioned in Section 4 of the policy, which might be outside your region, and its agents or contractors may also use your information. It says the data protection laws of the US or other countries may not be equivalent to those where you live. Wherever it transfers Personal Information, Roblox says it will take reasonable steps so that your privacy rights continue to be protected, and, if required by applicable legislation, it relies on a valid international data transfer mechanism.
Details
Where
United States servers; transfers possibly outside your region
Condition
International transfer mechanism if required by legislation
Supporting quotations
Where we store your information
Roblox is based in the United States. We send information we collect from you to our secure servers in the U.S. where we store and use it.
We may also transfer information that we collect from you to our other offices and to the third parties mentioned in Section 4 of this Policy – these might be outside your region.
The data protection laws of the U.S. or other countries may not be equivalent to those where you live.
Wherever we transfer your Personal Information, we will take reasonable steps so that your privacy rights continue to be protected. If required by applicable legislation, we rely on a valid international data transfer mechanism to enable cross-border data transfers.
Qualifications & exceptions
Information is sent to servers in the US.
Transfers may be outside your region.
A transfer mechanism is used only if required by applicable legislation.
Not stated here
Which transfer mechanism is used is not stated.
Which other offices receive information is not stated.
Legal Rights & Agreement Rules · Company commitment
Roblox updates the policy from time to time and gives notice of major changes before they take effect
The policy says Roblox updates it at times, so you should review the page regularly, and that it always publishes the date of the latest version at the bottom of the page. For major changes it says it will let you know by email (if it has your email address or a parent's or legal guardian's) or by a prominent notice on the website or in the app before the change becomes effective. If required by law, it will obtain your consent or a parent's or guardian's consent if changes involve new material uses of Personal Information not previously disclosed in the policy.
Details
When
Before a major change becomes effective
Condition
Consent if required by law for new material uses
Supporting quotations
Privacy Policy Changes and Updates
We update this Privacy Policy at times, so you should review this page regularly. We always publish the date of the latest version at the bottom of this page.
If we make any major changes, we will let you know by email (if we have your email address or a parent’s or legal guardian’s email address) or by showing a prominent notice on this website or in app prior to the change becoming effective.
If required by law, we will obtain your consent or the consent of a parent or legal guardian if any of these changes involve new material uses of your Personal Information not previously disclosed in this Privacy Policy.
Qualifications & exceptions
Notice applies to "major" changes.
Notice is by email if Roblox has an address, or a prominent notice on the website or in app.
Consent is sought only if required by law and the change involves new material uses.
Not stated here
What counts as a "major" change is not defined.
The date at the bottom of the page is not part of the supplied text.
Account & Service Control · User right or choice
Where you live may give you extra choices or rights; requests go through the Customer Support Form
The policy says that if you live in certain regions you may have additional choices about your Personal Information or rights that apply to data processing, and that this section contains additional information based on where you live. To exercise rights or make another request, including asking Roblox to make another request about your Personal Information, you fill in the Customer Support Form. If you are under 13 a parent or guardian should fill out the form.
Details
Where
Certain regions
What it does
Fill in the Customer Support Form
Condition
Under 13: parent or guardian fills out the form
Supporting quotations
Additional information based on where you live
If you live in certain regions, you may have additional choices about your Personal Information or rights that apply to data processing. This section contains additional information based on where you live.
If you want to exercise your rights or make another request about your Personal Information, or if you want us to make another request about your Personal Information, please fill in the Customer Support Form. If you’re under 13 years old, please have your parent or guardian fill out the form.
Qualifications & exceptions
Additional choices or rights depend on where you live.
Requests are made through the Customer Support Form; under-13s need a parent or guardian to complete it.
Not stated here
What the additional rights are for each region is shown in the following cards for this section; the introduction itself names none.
The Customer Support Form is linked but its text is not supplied here.
Legal Rights & Agreement Rules · Context
US and Korea residents are pointed to separate addenda that are not supplied here
In the location-specific section, the policy sends US residents to the US State Privacy Policy Addendum and Korean residents to the Privacy Policy Addendum for Users in Republic of Korea for more information. The text of those addenda is not part of this source.
For EEA, UK and Swiss residents the policy lists categories of Personal Information and purposes with legal bases
For people living in the European Economic Area, the United Kingdom or Switzerland, the policy says that in the course of visiting its websites and apps or using its services and products it may process listed Personal Information subject to the legal bases mentioned. The lists of categories, purposes and legal bases follow in the next entries of this section.
Details
Where
European Economic Area, United Kingdom, Switzerland
Condition
Subject to the legal bases mentioned below
Supporting quotations
If you live in the European Economic Area (EEA), the United Kingdom (UK) or Switzerland
Categories of Personal Information and Data Processing Purposes
In the course of visiting our websites and apps, and/or using our services and products, we may process the following Personal Information subject to the legal bases mentioned below:
Qualifications & exceptions
Applies to people living in the EEA, UK or Switzerland.
Processing is "subject to the legal bases mentioned below".
Not stated here
The categories and bases themselves are set out in the entries that follow, not in this introduction.
Legal Rights & Agreement Rules · Company practice
EEA/UK/Swiss list: username and password are processed to create your account, on a contract basis
In the list for people living in the EEA, UK or Switzerland, the policy says Roblox processes your username and password to create your account and gives as the basis for processing Article 6 sec. 1 sent. 1 lit. b ("performance of a contract").
Details
Where
EEA, UK and Switzerland list
Why
Create your account
Supporting quotations
Setting up a Roblox account
Username and password to create your account. The basis for processing this Personal Information is Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”).
Qualifications & exceptions
Applies under the heading for people living in the EEA, UK or Switzerland.
The legal basis is stated as "performance of a contract".
Not stated here
Which law the Article numbering refers to for the UK and Switzerland is not spelled out in this passage.
Legal Rights & Agreement Rules · Company practice
EEA/UK/Swiss list: email and verification information rest on contract and a legitimate interest in child safety
The list says Roblox processes email addresses and other information you provided for added verification and/or to enable certain features, on the bases Article 6 sec. 1 sent. 1 lit. b ("performance of a contract") and f ("legitimate interest") GDPR. It states that Roblox has a legitimate interest in providing a safe and secure Service, especially to protect children.
Details
Where
EEA, UK and Switzerland list
Why
Added verification and enabling certain features
Supporting quotations
Email addresses and other information you provided us with for added verification and/or to enable certain features. The bases for processing this Personal Information are Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”) and f (“legitimate interest”) GDPR. Roblox has a legitimate interest in providing a safe and secure Service, especially to protect children.
Qualifications & exceptions
Two bases are given: contract and legitimate interest.
The legitimate interest stated is a safe and secure Service, especially to protect children.
Not stated here
Which features need "other information" is not specified.
Legal Rights & Agreement Rules · Company practice
EEA/UK/Swiss list: phone number use rests on contract and legitimate interest; friend recommendations on consent
The list says that if you choose to provide a phone number, Roblox uses it for security and account access purposes, to allow login via mobile and to recover a lost or forgotten password. You authorize your wireless carrier to use or disclose information about your account and device to Roblox or its service provider for the duration of your business relationship, solely to help identify you or your device and to prevent fraud. The stated legal basis is Article 6 sec. 1 sent. 1 lit. b GDPR ("performance of a contract") and f ("legitimate interest"), the legitimate interest being enabling mobile use, ensuring security and preventing fraud. With your consent Roblox may use your phone number to recommend you as a friend, which rests on Article 6 sec. 1 sent. 1 lit. a GDPR ("consent").
Details
Condition
You choose to provide a phone number; consent for friend recommendations
Where
EEA, UK and Switzerland list
Supporting quotations
If you choose to provide a phone number, we will use the phone number for security and account access purposes, which will allow you to log in via mobile and recover a lost or forgotten password.
The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”) and f (“legitimate interest”) GDPR. We have a legitimate interest in enabling you to use our Services via your mobile device, ensuring security, and preventing fraud.
Additionally, with your consent, we may use your phone number to recommend you as a friend to others using Roblox. The legal basis for friend recommendations and discoverability based on your phone number is Article 6 sec. 1 sent. 1 lit. a GDPR (“consent”).
Qualifications & exceptions
Providing a phone number is a choice.
Friend recommendations and discoverability based on your phone number require consent.
Carrier authorization is limited to identifying you or your device and preventing fraud.
Not stated here
Which law the Article numbering refers to for the UK and Switzerland is not spelled out in this passage.
Charges & Financial Obligations · Company practice
EEA/UK/Swiss list: billing data rests on contract and legitimate interest; saved card data stays with the partner
The list says Roblox collects billing and payment information when you participate in Developer Exchange or purchase Robux or premium subscriptions for yourself or another user, including name, billing address, credit card or other payment information. If you save information such as a credit card number with a third-party payment provider, the information is stored with the partner and not by Roblox. If you buy Robux for another user Roblox collects contact information to communicate about the transaction. The basis is Article 6 sec. 1 sent. 1 lit. b GDPR ("performance of a contract"). Roblox may also collect billing addresses and retain transaction details and purchase and payment history, on the basis of its legitimate interest in performing billing and resolving inquiries, Article 6 sec. 1 sent. 1 lit. f GDPR ("legitimate interest").
Details
What it covers
Billing and payment information, billing addresses, transaction details, purchase and payment history
Condition
Billing information saved with a third-party provider is stored there
Supporting quotations
Purchases on Roblox
Billing and payment information, when you participate in Developer Exchange or purchase Robux or premium subscriptions on behalf of yourself or another user, including your name, billing address, credit card or other payment information and billing information.
You may choose to save information such as your credit card number through a third-party payment provider; in such cases the information is not stored by Roblox; it is stored with the third-party partner.
We may also collect billing addresses and retain transaction details and purchase and payment history. The legal basis for processing this Personal Information is our legitimate interest in being able to perform billing and resolve inquiries, Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”).
Qualifications & exceptions
Two bases: contract for the purchase, legitimate interest for retaining billing addresses, transaction details and payment history.
Saved card information is stored with the third-party partner, not Roblox.
Not stated here
How long transaction details and payment history are retained is not stated in this passage.
Use & Processing · Company practice
EEA/UK/Swiss list: posts are monitored on a legitimate-interest basis, and other users can read what you post
The list says Roblox processes comments or messages you post or transmit through public chats, forums, group walls and personal posts to monitor, filter and moderate them so it can remove profanity, Personal Information and other inappropriate conversations, and may use pre-filtered comments and messages for other purposes such as training and improving its filter technology. The stated basis is Roblox's legitimate interest in defending itself from possible liability claims from unlawful comments, Article 6 sec. 1 sent. 1 lit. f GDPR ("legitimate interest"). It warns that Personal Information you submit in forums and similar means is available to anyone with access, including other users, and could be read, collected or used by other users, including to send unsolicited messages.
Details
Why
Monitor, filter and moderate; train and improve filter technology
Who
Other users who can read forum posts
Supporting quotations
Posting content
We process this information to monitor, filter and moderate this information for the purposes of being able to remove profanity, Personal Information, and other inappropriate conversations. Additionally, we may use pre-filtered comments and messages for other purposes such as training and improving our filter technology.
The legal basis for this processing activity is Roblox’s legitimate interest in being able to defend ourselves from possible liability claims that may arise from unlawful comments posted by you, Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”).
Please note that any Personal Information submitted by you in forums and similar means offered by us is available to anyone who has access to this forum including other users. The Personal Information posted by you can be read, collected or used by other users of these forums and could be used to send unsolicited messages.
Qualifications & exceptions
Basis stated is legitimate interest.
Training and improving filter technology uses pre-filtered comments and messages.
Not stated here
Whether the "pre-filtered" use is limited to filter technology is not stated; the passage gives "other purposes such as" training and improving the filter.
Legal Rights & Agreement Rules · Company practice
EEA/UK/Swiss list: customer service contact details are processed on a contract basis
The list says Roblox processes information relating to contacting its customer service, for example when you report a problem or submit questions, concerns or comments: your email address, your name and information about your inquiry, in order to respond, fulfill requests or provide other customer support. It says this is based on Article 6 sec. 1 sent. 1 lit. b GDPR ("performance of a contract"), depending on the initial purpose for contacting customer support.
Details
What it covers
Email address, name and inquiry information
Condition
Depending on the initial purpose for contacting support
Supporting quotations
Asking questions or getting technical support
We may process your email address, your name and information relating to your inquiry or concern in order to respond to your communications, fulfill your requests, or provide other customer support.
This processing activity is based on Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”), depending on the initial purpose for contacting our customer support.
Qualifications & exceptions
The contract basis depends on the initial purpose for contacting customer support.
Not stated here
What other basis applies where the contract basis does not is not stated.
Linking & Identification · Company practice
EEA/UK/Swiss list: Roblox may access linked social account information; deleting Roblox may cut off third-party sign-ins
The list says that for social media links you add to your account, certain information from your social media accounts may be accessed by or shared with Roblox, on the basis Article 6 sec. 1 sent. 1 lit. b ("performance of a contract"). In the same item it says that if you use your Roblox credentials to sign in to a third-party website or service and later delete your Roblox account, you may lose access to that website or service. This places the sign-in sentence within the social media links item for this list.
Details
What it covers
Information from linked social media accounts
Condition
Deleting your Roblox account after using it to sign in elsewhere
Supporting quotations
Using Roblox Features
Social media links you add to your account. When you use these features, certain information from your social media accounts may be accessed by or shared with Roblox. The legal bases for this processing activity are Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”).
If you use your Roblox credentials to sign in to a third-party website or service, and later delete your Roblox account, you may lose access to such third-party website or service.
Qualifications & exceptions
Information "may be accessed by or shared with" Roblox.
Losing third-party access is stated as "may".
Not stated here
Which information from social media accounts is accessed is not stated.
EEA/UK/Swiss list: no training on EEA private server voice chat; other voice training only with consent
The list says that when you use audio features Roblox may collect, process and store your audio recording to enable features like voice services and make Roblox safer, on the bases Article 6 sec. 1 sent. 1 lit. b ("performance of a contract") and f ("legitimate interest"). It says Roblox will not engage in training or product improvement with private server voice chat recordings of EEA users, and that with your consent it will use voice recordings to inform training and product improvement, on the basis Article 6 sec. 1 sent. 1 lit. a ("consent"). The "will not" commitment is worded for EEA users; the passage does not extend it to UK or Swiss users.
Details
Where
EEA users for the private server commitment
Condition
Training only with consent
Supporting quotations
When you use audio features from Roblox, we may collect, process and store your audio recording to enable features like voice services and make Roblox safer.
We will not engage in training or product improvement with private server voice chat recordings of EEA users.
With your consent, we will use voice recordings to inform training and product improvement. The basis for processing this Personal Information for training and product improvement is Article 6 sec. 1 sent. 1 lit. a (“consent”).
Qualifications & exceptions
The commitment not to train on private server voice chat recordings is stated for EEA users.
Training and product improvement from voice recordings requires consent.
Not stated here
Whether UK and Swiss users have the same private server commitment is not stated.
Whether users in these regions can withdraw consent is not stated in this passage.
Cross-references
qualified by (model-proposed): Location-specific rules in Section 7 override the general Sections 1-5 — The conflict rule makes the location-specific Section 7 statements prevail over the general sections where they conflict, which bears on how the EEA/UK/Swiss audio statement relates to the general audio statement.
contrast (model-proposed): Voice and audio you use is monitored, collected, used and stored for voice chat, safety, training and screen recordings — The general audio passage says audio may be used, in accordance with applicable law, to inform training and product improvement. The EEA/UK/Swiss list says Roblox will not train on private server voice chat recordings of EEA users and uses voice recordings for training only with consent. The cards report both without deciding how they combine; Section 7 prevails on conflict for the locations it covers.
Data Access & Collection · Company practice
EEA/UK/Swiss list: location tracking for users 13+ rests on contract; personalized ads and content are examples
In the list for the EEA, UK and Switzerland, the policy says that when you request or agree to location-based services (users 13 and older), Roblox may collect and track geolocation information to offer services that depend on knowing where you are, with examples of personalizing content or personalized advertising for users 18 and older. It collects this using an identifier on your device or browser so it can recognize you when you return. To stop collection you can update device settings, stop using the service, or uninstall the mobile apps. The stated basis is Article 6 sec. 1 sent. 1 lit. b ("performance of a contract").
Details
Condition
You request or agree; users 13 and older
What it does
Update device settings, stop using the service or uninstall apps to stop collection
Supporting quotations
When you request or agree to location-based services (users 13 years old and older), we may collect and track geolocation information so that we can offer services that depend on us knowing where you are. Examples are personalizing content or personalized advertising for users 18 years old and older.
We collect this information by using an identifier on your device or browser so that we can recognize you each time you return. To stop us collecting your location information, you can update your device settings, stop using the service, or uninstall our mobile apps.
The basis for processing this Personal Information is Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”).
Qualifications & exceptions
Applies when you request or agree to location-based services; users 13 and older.
Personalized advertising is given as an example for users 18 and older.
Not stated here
The passage does not say how an EEA, UK or Swiss user's consent is recorded for location services.
Data Access & Collection · Company commitment
EEA/UK/Swiss list: VR movement information is collected to replicate your movement, not stored, on a contract basis
The list says that if you join experiences on a VR platform, Roblox collects your physical movement information in order to replicate your movement in the experience. It says the information is only used to provide the Service and is not stored. The basis is Article 6 sec. 1 sent. 1 lit. b ("performance of a contract").
Details
What it covers
Physical movement information
Supporting quotations
If you join our experiences on a VR platform, we will collect your physical movement information in order to replicate your movement in the experience. This information is only used to provide the Service and is not stored.
Qualifications & exceptions
Applies when you join experiences on a VR platform.
Use is stated to be only to provide the Service; no storage.
Not stated here
Whether the VR platform provider keeps this information is not addressed.
Sharing & Disclosure · Company practice
EEA/UK/Swiss list: Creator Event data goes to the third-party platform hosting the event
The list says that if you join a virtual event hosted by a Creator, data such as your username, email and Roblox user ID may be shared with the third-party platform that hosts events, to allow you to log in to the experience. Your activity during a Creator Event is subject to that platform's privacy policy as well as the Roblox Community Standards. The bases are Article 6 sec. 1 sent. 1 lit. b ("performance of a contract") to join an event and f ("legitimate interest") to support the security and integrity of the service.
Details
Who
The third-party platform that hosts events
Why
Log in to the experience; security and integrity
Supporting quotations
If you join a virtual event hosted by a Creator, data such as your username, email, and Roblox user ID may be shared with the third-party platform that hosts events. Such data is used to allow you to log in to the experience.
Your activity during a Creator Event is subject to the third party platform’s privacy policy as well as the Roblox Community Standards
The bases for processing this Personal Information are Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”) to join an event and f (“legitimate interest”) GDPR to support the security and integrity of our service.
Qualifications & exceptions
The data listed is introduced by "such as".
The third-party platform's privacy policy governs your activity during the event.
Not stated here
The third-party platform's privacy policy is not supplied here.
The Roblox Community Standards are linked but not supplied here.
Data Access & Collection · Company practice
EEA/UK/Swiss list: camera and upload content is kept only as long as needed; ID verification rests on consent
The list says that for features that require your camera or let you upload content containing your Personal Information, including photos or video, Roblox will collect, process and store that content only for as long as needed to accomplish the purpose of the feature, on the basis Article 6 sec. 1 sent. 1 lit. b ("performance of a contract"). For certain uploads, such as ID verification, it says it processes the data you upload on the basis of consent, Article 6 sec. 1 sent. 1 lit. a or Article 9 sec. 2 lit. a ("consent"). It refers to a Roblox Facial Animation Privacy Notice and a Roblox Facial Media Capture Privacy Notice.
Details
When
Only for as long as needed for the feature's purpose
Condition
Consent for certain uploads such as ID verification
Supporting quotations
we will collect, process, and store that content only for as long as needed to accomplish the purpose of the feature
For certain uploads, such as ID verification, Roblox processes data you upload on the basis of consent, Article 6 sec. 1 sent. 1 lit. a or Article 9 sec. 2 lit. a (“consent”).
Qualifications & exceptions
Content is kept only for as long as needed for the feature's purpose.
ID verification and similar certain uploads rest on consent.
Not stated here
The two privacy notices are linked but their text is not supplied here.
Which uploads other than ID verification count as "certain uploads" is not listed.
Data Access & Collection · Company commitment
EEA/UK/Swiss list: other features for users who are not children will show what is collected at the time of collection
The list says information required for other features or activities, which may be available to users other than children, may be offered from time to time, and you may be able to submit or upload Personal Information with them. It says the data collected and its intended uses will be evident at the time of data collection, on the basis Article 6 sec. 1 sent. 1 lit. b ("performance of a contract").
Details
Condition
Features available to users other than children
When
At the time of data collection
Supporting quotations
Information required for other features or activities, which may be available to our users other than children. We may offer other features or activities on our Services from time to time, and you may be able to submit or upload Personal Information in connection with such features. The data being collected for such features and their intended uses will be evident at the time of data collection.
Qualifications & exceptions
Applies to features or activities available to users other than children.
Not stated here
The features and the data they collect are not listed in the policy.
Data Access & Collection · Company practice
EEA/UK/Swiss list: Contact Importer shares your contacts' names and numbers with Roblox, on a contract basis
The list says that if you opt in to the Contact Importer feature you consent to sharing with Roblox the first and last names and phone numbers of the contacts in your address book on your mobile phone, either when you register for the Service or otherwise, to help you connect with friends. The stated legal basis is Article 6 sec. 1 sent. 1 lit. b GDPR ("performance of a contract").
Details
Condition
You opt in
What it covers
Names and phone numbers of address book contacts
Supporting quotations
If you opt-in to the Contact Importer feature, you consent to sharing with Roblox the first and last names and phone numbers of your contacts in your address book on your mobile phone, either at the time you register for our Service or otherwise. We do so to help you connect with your friends on our Service.
Qualifications & exceptions
Opt-in.
Sharing may happen at registration or at another time.
Not stated here
This passage does not repeat the age limit or retention statement given in the general Contact Importer description.
Use & Processing · Company practice
EEA/UK/Swiss list: interaction data, game state and recommendations rest on contract and legitimate interest
The list says that to improve your experience and support safety, Roblox collects information about how you interact with the Services and connects it with your account. Examples it gives: a user's game state to detect Terms violations; behavior when you interact with your device for security and safety; information from your search history to give similar recommendations; and sharing your username and transaction details with the UGC creator or subsequent owners if you acquire a limited item or transact in UGC. The bases are Article 6 sec. 1 sent. 1 lit. b ("performance of a contract") and f ("legitimate interest"), and it may use interaction data for safety or moderation on the basis of legitimate interest.
Details
What it covers
Game state, device interaction behavior, search history, UGC transaction details
To improve your experience and support our safety efforts, we collect information about how you interact with the Services and we connect this information with your account.
collect information from your search history to give you similar recommendations
share information like your username and transaction details to the UGC creator or subsequent owners, if you acquire a limited item if you purchase, share, trade, or otherwise engage in a transaction involving UGC.
We may use data collected from your interaction with our experiences for safety or moderation purposes on the basis of Article 6 sec. 1 sent.1 lit. f ("legitimate interest").
Qualifications & exceptions
The items are introduced by "for example", so they are not stated to be complete.
Safety or moderation use rests on legitimate interest.
Not stated here
This list names "search history" as a recommendation input; the general description names the games you play.
EEA/UK/Swiss list: voluntary research and surveys rest on consent
The list says that when you respond to or take part in voluntary research, surveys or studies, these may collect information about your likes and dislikes, experience interests and habits, general hobbies and interests, and other lifestyle information or preferences, and may ask for Personal Information. The stated legal basis is Article 6 sec. 1 sent. 1 lit. a GDPR ("consent").
Details
Condition
Voluntary participation; consent
Supporting quotations
Competitions, promotions, and research
When you respond to or participate in voluntary research or surveys or studies. These surveys may collect information about your likes and dislikes, experience interests and habits, general hobbies and interests, and other lifestyle information or preferences. These surveys may ask for Personal Information. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. a GDPR (“consent”).
Qualifications & exceptions
Applies to voluntary research, surveys or studies.
The basis is consent.
Not stated here
Who runs the research is not stated in this passage.
Data Access & Collection · Company practice
EEA/UK/Swiss list: contest and promotion contact details are processed for prize fulfillment on a contract basis
The list says that for contests, competitions, sweepstakes, giveaways, prize draws or other promotions it runs or sponsors, Roblox may process certain contact information (such as your name, email address and/or phone number) for prize fulfillment, as well as other information or content needed for the specific promotion. The stated legal basis is Article 6 sec. 1 sent. 1 lit. b GDPR ("performance of a contract").
Details
What it covers
Contact information and other promotion information
Why
Prize fulfillment
Supporting quotations
We may process certain contact information (such as your name, email address, and/or phone number) for prize fulfillment purposes, as well as other information or content needed for the specific promotion.
Qualifications & exceptions
Applies to promotions Roblox runs on its Service or sponsors.
Contact details are listed "such as".
Not stated here
The passage does not mention sharing with gift card providers or publishing winners, which the general description covers.
Use & Processing · Company practice
EEA/UK/Swiss list: personalized ads rest on consent and are not shown to under-18s; other ads on legitimate interest
The list says Roblox processes Personal Information to personalize the ads you see, using information it collects and receives from partners to decide which ads to show. To the extent this involves processing Personal Information and displaying personalized ads, the stated legal basis is Article 6 sec. 1 sent. 1 lit. a GDPR ("consent"). It says Roblox does not show personalized ads to users under 18. It processes Personal Information to display non-personalized ads on the basis Article 6 sec. 1 sent. 1 lit. f GDPR ("legitimate interest").
Details
Condition
Consent for personalized ads; users under 18 see none
Why
Decide which ads to show; display non-personalized ads
Supporting quotations
Advertising
We process Personal Information to personalize the ads you see on Roblox. We use information we collect and receive from partners to decide which ads to show you on Roblox.
the legal basis for the processing is Article 6 sec. 1 sent. 1 lit. a GDPR (“consent”). We do not show personalized ads to users under the age of 18 on Roblox.
We process Personal Information to display non-personalized ads on Roblox. To the extent these practices involve the processing of Personal Information, the legal basis for processing is Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”).
Qualifications & exceptions
Personalized ads: consent basis; not shown to users under 18.
Non-personalized ads: legitimate interest basis.
Not stated here
What counts as information "received from partners" is not stated.
EEA/UK/Swiss list: ads shown with partners rest on consent if personalized and legitimate interest if not
The list says Roblox also may work with partners to directly show you ads on Roblox. To the extent this involves processing Personal Information to display personalized ads, the stated legal basis is Article 6 sec. 1 sent. 1 lit. a GDPR ("consent"); to display non-personalized ads, it is Article 6 sec. 1 sent. 1 lit. f GDPR ("legitimate interest").
Details
Who
Partners
Condition
Consent if personalized; legitimate interest if non-personalized
Supporting quotations
Roblox also may work with partners to directly show you ads on Roblox. To the extent these practices involve the processing of Personal Information to display personalized ads, the legal basis for the processing is Article 6 sec. 1 sent. 1 lit. a GDPR (“consent”). To the extent these practices involve the processing of Personal Information to display non-personalized ads, the legal basis for processing is Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”).
Qualifications & exceptions
Basis depends on whether the ads are personalized.
Not stated here
Which partners are involved is not stated.
Use & Processing · Company practice
EEA/UK/Swiss list: advertising measurement rests on legitimate interest
The list says Roblox will process information collected from or about you to measure and improve advertising effectiveness, on the basis Article 6 sec. 1 sent. 1 lit. f GDPR ("legitimate interest"). The passage states "will process", with no consent step for this purpose.
Details
Why
Measure and improve advertising effectiveness
Supporting quotations
Roblox will process information collected from or about you to measure and improve advertising effectiveness. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”).
Qualifications & exceptions
Basis stated is legitimate interest.
Not stated here
Whether this list offers a way to object to measurement is not stated in this passage.
Use & Processing · Company practice
EEA/UK/Swiss list: marketing Roblox on other sites and apps rests on consent
The list says that to market its services on other sites and apps, for example via social media platforms, to bring new users and maintain and increase its user base, Roblox may process Personal Information. To the extent this involves processing Personal Information, the stated legal basis is Article 6 sec. 1 sent. 1 lit. a GDPR ("consent").
Details
Why
Market Roblox on other sites and apps
Supporting quotations
To market our services on other sites and apps, for example, via social media platforms in order to bring new users to our websites and to maintain and increase our user base, we may process Personal Information. To the extent these practices involve the processing of Personal Information, the legal basis for the processing is Article 6 sec. 1 sent. 1 lit. a GDPR (“consent”).
Qualifications & exceptions
Applies to marketing Roblox on other sites and apps.
Basis stated is consent.
Not stated here
The passage does not say what Personal Information is processed or who receives it.
Charges & Financial Obligations · Company practice
EEA/UK/Swiss list: ad publishers' data rests on contract, legitimate interest and legal obligation, including tax law
The list says that if you choose to publish ads on Roblox, it collects additional information from you (such as name, email, address, financial information and business information) to create an ad account, onboard you to the ad program and send invoices or payment information, on the basis Article 6 sec. 1 sent. 1 lit. b GDPR ("performance of a contract"). It may also retain transaction details and purchase and payment history on the basis of its legitimate interest in resolving later disputes and inquiries (lit. f). It also collects and retains information to comply with legal obligations including tax laws, on the basis Article 6 sec. 1 sent. 1 lit. c GDPR ("legal obligation").
Details
Condition
You choose to publish ads
Why
Ad account, invoicing, resolving disputes, tax compliance
Supporting quotations
If you choose to publish ads on Roblox, we collect additional information from you (such as name, email, address, financial information, business information, etc.) in order to create an ad account, onboard you to the relevant ad program, and send you invoices or information related to payment.
We may also retain transaction details and purchase and payment history. The legal basis for processing these Personal Information is our legitimate interest in being able to resolve subsequent disputes and inquiries, Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”).
We also collect and retain your information to comply with our legal obligations, including our obligations under tax laws. The basis for processing this Personal Information is Article 6 sec. 1 sent. 1 lit. c GDPR (“legal obligation”).
Qualifications & exceptions
Applies if you choose to publish ads on Roblox.
Three bases: contract, legitimate interest, legal obligation.
Not stated here
How long transaction details and payment history are retained is not stated.
Charges & Financial Obligations · Company practice
EEA/UK/Swiss list: Developer Exchange tax forms are processed on legitimate interest in meeting US legal requirements
The list says information required to take part in the Roblox Developer Exchange Program, like the IRS W-9 form (US taxpayers) or W-8 form (non-US taxpayers), is processed on the basis Article 6 sec. 1 sent. 1 lit. f GDPR ("legitimate interest") with regard to US law requirements. It says it is Roblox's legitimate interest to comply with the legal requirements, especially US anti-money laundering laws.
Details
What it covers
IRS W-9 or W-8 form
Condition
Taking part in the Developer Exchange Program
Supporting quotations
If you’re a developer or creator
Information required for participating in our Roblox Developer Exchange Program, like the IRS W-9 form (for U.S. taxpayers) or W-8 form (for non-U.S. taxpayers). The legal basis for this processing is Article 6 sec.1 sent. 1 lit. f GDPR (“legitimate interest”) with regard to U.S. law requirements. It is our legitimate interest to comply with the legal requirements, especially with regard to U.S. anti-money laundering laws.
Qualifications & exceptions
Applies to developers and creators taking part in the Developer Exchange Program.
Not stated here
The US laws are named only in general terms (anti-money laundering laws) and are not supplied here.
Legal Rights & Agreement Rules · Company practice
EEA/UK/Swiss list: account, improvement and safety purposes rest on legitimate interest; compliance bases listed
The list says Roblox collects and processes Personal Information for other legitimate purposes including: letting you manage your account and services, making things better for you, and protecting you by keeping the platform safe and secure, on the basis Article 6 sec.1 sent. 1 lit. f GDPR ("legitimate interest"). It says it also uses data to comply with law and its policies, on the basis of Article 6 sec.1 sent. 1 lit. b GDPR ("performance of a contract") and, as the source words it, "Article 6 sec.1 sent. 1 lit. b GDPR (“legal obligation”)". The source gives lit. b for both labels, whereas the ad publisher entry gives lit. c for "legal obligation"; the policy does not explain this and it is not corrected here.
Details
Why
Account management, improvement, safety, legal and policy compliance
Supporting quotations
Other purposes for collecting your information
We collect and process Personal Information for other legitimate purposes including the following. We collect and process data to let you manage your account and our services, to make things better for you, and to protect you by keeping our platform safe and secure. The legal basis for this processing is Article 6 sec.1 sent. 1 lit. f GDPR (“legitimate interest”).
We also use data to comply with law and our policies. The legal basis for this processing is Article 6 sec.1 sent. 1 lit. b GDPR (“performance of a contract”) and Article 6 sec.1 sent. 1 lit. b GDPR (“legal obligation”).
Qualifications & exceptions
The legitimate interest basis covers account management, improvement and safety; the contract and legal obligation bases cover compliance.
The "legal obligation" label appears with lit. b in this passage and with lit. c in the ad publisher entry.
Not stated here
Whether "lit. b" for "legal obligation" is intended is not stated; the source wording is quoted unchanged.
EEA/UK/Swiss list: necessary cookies cannot be turned off; optional cookies need prior consent
The list says Roblox uses cookies, some necessary for the basic functioning of the website, which therefore cannot be deactivated. The stated basis is Article 6 sec. 1 sent. 1 lit. b ("performance of a contract") and Art. 6 sec. 1 sent. 1 lit. f ("legitimate interest"), because of a legitimate interest to guarantee the Services' stability and security. It says optional cookies will be used only if you have previously consented. With an EEA IP address a cookie banner asks for your consent, you can manage your choice via "manage cookie preferences", and your choices are saved in a cookie with a limited effective period of one year, on the basis Article 6 sec. 1 sent. 1 lit. a ("consent"). You can also manage cookies using browser settings, and it refers to Section 3 above for more on cookies and similar technologies.
Details
Condition
Optional cookies only with consent; EEA IP address banner
When
One year
Supporting quotations
Cookies and similar technologies
We use cookies. Some of these cookies are necessary for the basic functioning of the website and therefore cannot be deactivated.
We will use optional cookies only if you have previously consented to such use. When you visit our website with an EEA IP address, a cookie banner will appear asking you for your consent.
This cookie has a limited effective period of one year.
For further information on cookies and similar technologies see Section 3 above.
Qualifications & exceptions
Necessary cookies cannot be deactivated.
Optional cookies are used only with prior consent.
The consent banner appears with an EEA IP address.
Not stated here
Which cookies are "necessary" and which are "optional" is not listed.
Data Access & Collection · Company practice
EEA/UK/Swiss list: job application data is processed to respond to the application; career spaces may be recorded
The list says information relating to a job application, like your name, email address, employment details, CV, resume or other employment history details, is processed to process and respond to the application. If you engage with Roblox in an immersive space for prospective employees, such as the Roblox Career Center, the space may be recorded to provide the experience. The stated legal basis is Article 6 sec. 1 sent. 1 lit. b GDPR ("necessary for entering into an employment contract with us").
Details
What it covers
Name, email, employment details, CV or resume
Why
Process and respond to the job application
Supporting quotations
On our corporate websites or in job applications
Information relating to a job application made by you, like your name, email address, employment details, CV, resume or other details of your employment history sent by you. We will process this information to process and respond to your job application.
such a space may be recorded in order to provide the experience
Qualifications & exceptions
Applies to people who apply for jobs.
Recording applies to immersive spaces for prospective employees and is stated "may".
Not stated here
How long job application information is kept is not stated in this passage.
Use & Processing · Company commitment
EEA/UK/Swiss list: no automated decision making with legal or similarly significant effects
The list says that Roblox does not use your Personal Information for automated decision making which produces legal effects concerning you or similarly significantly affects you.
Details
Exception
No automated decision making with legal or similarly significant effects
Supporting quotations
Automated Decision-Making
Please note that we do not use your Personal Information for automated decision making which produces legal effects concerning you or similarly significantly affects you.
Qualifications & exceptions
Limited to automated decision making that produces legal effects or similarly significantly affects you.
Not stated here
The passage does not say whether other automated processing, such as content filtering, falls inside or outside this statement.
Account & Service Control · Company commitment
EEA/UK/Swiss list: under-13 accounts start with privacy-protective settings, without personalized ads and some alerts
In the children's section of the list, the policy says that when users under 13 (called a "child" for this section) register for the Service, their account is automatically set to privacy-protective settings by default. These users will not have access to certain features, including personalized advertising and certain types of notification alerts.
Details
Condition
Users under 13 at registration
Exception
No personalized advertising or certain alerts
Supporting quotations
Personal Information of Children and Parental Consent
when users under the age of 13 (for the purposes of this section, a “child”) register for the Service, their account is automatically set to privacy-protective settings by default. This means that these users will not have access to certain features, including personalized advertising, and certain types of notification alerts.
“Children” or “Child” means any user under the age of 13
Qualifications & exceptions
Applies to users under 13 at registration.
Which features are unavailable is limited to "certain features", including personalized advertising and certain notification alerts.
Not stated here
The full list of unavailable features is not given.
EEA/UK/Swiss list: child account data gives access and contacts the parent; birth date sets features
The list says that when a child creates an account Roblox may process a username, password, birthdate and gender (gender is optional), and that separately users may optionally provide a parent email address. It processes this information to give the user access to the Service and to communicate with the parent about the child's account, for example by emailing a notification and an invitation for the parent to review the account and update settings. It may use the birthdate to decide which features the child should have access to and to determine when the child turns 13 and can be given broader access. The stated basis is Article 6 sec. 1 sent. 1 lit. b GDPR ("performance of a contract").
Access to the Service, parent communication, feature access and age-13 transition
Supporting quotations
When a child creates an account on Roblox, we may process a username, password, birthdate, and gender (gender is optional). Separate from account creation, users may optionally provide a parent email address.
We process this information to give the user access to the Service and to communicate with the parent about the child’s account (if a parent email was provided).
We may use the birthdate the child provides when signing up for the Service to determine which features on Roblox the child should have access to and to determine when the child will turn 13 years old and can be given broader access to features on our Service. This processing activity is based on Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”).
Qualifications & exceptions
Applies when a child under 13 creates an account.
Gender and the parent email address are optional.
Parent communication applies only if a parent email was provided.
Not stated here
Which features are tied to the birthdate is not listed.
EEA/UK/Swiss list: child account information is used only for stated purposes; parental consent if the law requires
The list says that in general Roblox will not use or share account information (including Personal Information) from a child's account except for the permissible purposes stated in the Privacy Policy and, if required by law, only with the prior verifiable consent of a parent or legal guardian (Article 6 sec. 1 sent. 1 lit. a and Article 8 sec. 1 GDPR).
Details
Condition
In general; consent only if required by law
Supporting quotations
In general, we will not use or share account information (including Personal Information) from a child’s account except for the permissible purposes stated in this Privacy Policy, and, if required by law, only with the prior verifiable consent of a parent or legal guardian (Article 6 sec. 1 sent. 1 lit. a and Article 8 sec. 1 GDPR).
Qualifications & exceptions
The commitment is "in general".
Parental consent is required only "if required by law".
Not stated here
In which cases the law requires verifiable parental consent is not stated.
EEA/UK/Swiss list: service providers receive information under Article 28 agreements for assigned tasks only
The list says Roblox may share users' information, including Personal Information like billing information or usernames, with third-party agents, contractors or service providers hired to perform services on its behalf, who may operate or support certain functions of the Service. It gives an illustrative list of functions and providers: account integrity and security (for example Persona), analytics (Google LLC), user acquisition (AppsFlyer), community filtering and moderation, customer support, surveys and promotions (Reach3), billing services and payment gateway providers (Kount, Worldpay, PayPal, Incomm, Blackhawk, Google, Apple, Amazon, Windows Store, Xbox, Playstation, Meta Quest, Xsolla), and hosting and content delivery network services (AWS, Equinix, CenturyLink, YouTube, Vimeo). The stated legal basis is Article 28 of GDPR in conjunction with the data processing agreements with the agents. The agents may use the information only for the specific tasks they were hired for, consistent with the Privacy Policy, and Roblox says it takes steps so that all service providers with access to Personal Information are capable of protecting it.
Details
Who
Third-party agents, contractors and service providers
Why
Specific tasks they were hired to do only
Supporting quotations
Data Sharing
Roblox may share users’ information, including Personal Information like billing information or usernames, with our third-party agents, contractors, or service providers who are hired to perform services on Roblox’s behalf.
Below is an illustrative list of functions for which we may use third party service providers and the names of the providers we may use to perform these functions:
Account Integrity and Security (e.g., Persona);
Analytics services (e.g., Google LLC);
User Acquisition services (e.g., AppsFlyer);
Community filtering and moderation services;
Customer support services;
Surveys and promotions (e.g., Reach3);
Billing services and payment gateway providers (e.g., Kount, Worldpay, PayPal, Incomm, Blackhawk, Google, Apple, Amazon, Windows Store, Xbox, Playstation, Meta Quest, Xsolla); and
The legal basis for this data transfer and processing activity is Article 28 of GDPR in conjunction with the data processing agreements we concluded with respective third-party agents. These agents and contractors are only allowed to use the information shared with them only for the specific tasks they’ve been hired to do and consistent with this Privacy Policy, and for no other purposes.
Qualifications & exceptions
The list of providers is "illustrative".
Providers may use the information only for the tasks they were hired to do.
Not stated here
Which providers actually receive which information is not stated.
The data processing agreements are not supplied.
Sharing & Disclosure · Company practice
EEA/UK/Swiss list: creators see usernames, user ID, game metrics, UGC details and region; IP address is not shared
The list says creators of the experiences you use or content you interact with have access to your username, display name, user ID, game metrics, UGC transaction details and your regional location (based on your IP address), and that Roblox does not share your IP address with creators. Regional location is given to creators to determine their player base and ensure their experiences meet the legal requirements of the country you live in. The stated bases are Article 6 sec. 1 sent. 1 lit. b ("performance of a contract"), lit. c ("compliance with legal obligation") in compliance with the respective EEA or Member State law, and lit. f ("legitimate interest"). It says it is the creators' legitimate interest to comply with non-EEA legal obligations.
Details
Who
Creators of experiences
What it covers
Username, display name, user ID, game metrics, UGC transaction details, regional location
Why
Determine player base; meet legal requirements
Supporting quotations
the creators of the experiences you use or content you interact with will have access to your username, display name, user ID, game metrics, UGC transaction details, and your regional location (which we base on your IP address). We do not share your IP address with the creators.
We provide creators with the regional location of players to determine their player base and make sure their experiences meet the legal requirements of the country you live in.
It is the creators’ legitimate interest to comply with non-EEA legal obligations.
Qualifications & exceptions
Applies to creators of the experiences you use or content you interact with.
The IP address itself is not shared.
Not stated here
What creators may do with this information beyond the stated purposes is not addressed.
Sharing & Disclosure · Company practice
EEA/UK/Swiss list: disclosure to advertising partners rests on consent; measurement covers contact and device IDs
The list says that in accordance with applicable laws Roblox may disclose information collected from or about you to advertisers and/or advertising measurement companies to select advertisements for you or to measure and improve advertising effectiveness. The stated legal basis for disclosing information to third-party advertising partners is Article 6 sec. 1 sent. 1 lit. a ("consent"). Data disclosed for advertising measurement includes contact identifiers and device identifiers, on the basis of legitimate interest (lit. f). The source writes the measurement basis as "Article 6 sec. sent. 1 lit. f", omitting the paragraph number, which is quoted as given.
Details
Who
Advertisers and advertising measurement companies
What it covers
Contact identifiers and device identifiers for measurement
Supporting quotations
In accordance with applicable laws, Roblox may disclose information collected from or about you with advertisers and/or advertising measurement companies to select advertisements for you, or measure and improve advertising effectiveness. The legal basis for disclosing information to third party advertising partners is Article 6 sec. 1 sent. 1 lit. a(“consent”).
Data disclosed for advertising measurement purposes includes contact identifiers and device identifiers. The legal basis for this processing activity is Article 6 sec. sent. 1 lit. f (“legitimate interest”).
Qualifications & exceptions
Disclosure for advertising partners rests on consent; measurement disclosure rests on legitimate interest.
The measurement data list says "includes".
Not stated here
The citation for the measurement basis omits a paragraph number in the source and is not corrected here.
Charges & Financial Obligations · Company practice
EEA/UK/Swiss list: Roblox and a Commerce Provider exchange purchase information on a contract basis
The list says that if you directly interact with a Commerce Provider to purchase a Commerce Product on Roblox, Roblox and the provider may need to exchange information about the purchase to fulfill the transaction, including a transaction identifier that lets each party confirm certain information such as whether a purchase has been completed. The stated legal basis for data sharing required to facilitate a purchase through a fulfillment partner is Article 6 sec. 1 sent. 1 lit. b ("performance of a contract").
Details
Who
Roblox and the Commerce Provider
Supporting quotations
If you directly interact with a Commerce Provider to purchase a Commerce Product(s) on Roblox, Roblox and the Commerce Provider may need to exchange information about your purchase in order to fulfill the transaction.
The legal basis for data sharing required to facilitate a purchase you make through a fulfillment partner is Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”).
Qualifications & exceptions
Applies when you interact directly with a Commerce Provider to buy a Commerce Product.
Not stated here
"Commerce Provider" and "Commerce Product" are not defined in this passage.
The passage does not repeat the general statement that information you give the provider is collected by the provider.
Sharing & Disclosure · Permission or license
EEA/UK/Swiss list: Roblox may disclose information and communication content for legal process and agency requests
The list says Roblox may disclose Personal Information about you, including the content of your communications on the Service, to comply with legal process such as court orders and subpoenas, for example where consistent with its obligations under the Digital Services Act, Article 18 and information notices under the UK Online Safety Act. It may also disclose Personal Information, including content, in response to a request from law enforcement agencies, regulators or other public agencies (including schools or children services) if it believes there is a risk to user safety or security, for legal reasons, or to prevent a crime, in accordance with Section 4 of the policy. The stated bases are Article 6 sec. 1 sent. 1 lit. c ("compliance with legal obligation") in compliance with the respective EEA or Member State law, and lit. f ("legitimate interest"); it says it is Roblox's legitimate interest to comply with the legal requirements of U.S. law and that it has a legitimate interest in these purposes.
Details
What it covers
Personal Information and the content of communications
Who
Courts, law enforcement agencies, regulators and other public agencies
Condition
Legal process, or a request plus Roblox's belief of risk, legal reasons or crime prevention
Supporting quotations
Legal disclosure
We may disclose Personal Information about you, including the content of your communications on the Service, to comply with legal process, including court orders and subpoenas, served on our Service
In addition, we also may disclose Personal Information about you, including content, in response to a request from law enforcement agencies, regulators, or other public agencies (including schools or children services), if we believe that there is a risk to user safety or security, for legal reasons, or to prevent a crime, in accordance with Section 4 of the Roblox Privacy and Cookie Policy.
It is our legitimate interest to comply with the legal requirements of U.S. law.
Qualifications & exceptions
Agency requests lead to disclosure if Roblox believes there is a risk to user safety or security, for legal reasons, or to prevent a crime.
Legal bases include a legitimate interest in complying with U.S. law.
Not stated here
What the Digital Services Act and UK Online Safety Act require is not supplied here.
"Section 4" is referred to by number; the source does not print section numbers.
Sharing & Disclosure · Company practice
EEA/UK/Swiss list: information is stored on US servers; safeguards include Standard Contractual Clauses
The list says Roblox is based in the U.S. and that Personal Information it collects is sent to and stored on secure servers in the United States, which it calls necessary to process the information. Some of its agents and third-party service providers are outside the European Economic Area, for example in the United States. It says the data protection laws of the United States or other countries may not be as comprehensive or equivalent to those in your country of residence. Wherever it transfers Personal Information it says it will take reasonable steps so that privacy rights continue to be protected, for example by concluding the EU Standard Contractual Clauses with third parties.
Details
Where
United States servers; providers outside the EEA
What it does
Reasonable steps, e.g. Standard Contractual Clauses
Supporting quotations
Storage and international transfer of your Personal Information
Your Personal Information that we collect is sent to and stored on secure servers located in the United States of America.
Some of our agents and third-party service providers are located outside the European Economic Area, e.g. the United States.
Wherever we transfer your Personal Information, we will take reasonable steps so that your privacy rights continue to be protected, e.g. conclude the EU Standard Contractual Clauses with third parties.
Qualifications & exceptions
Storage is on servers in the United States.
The Standard Contractual Clauses are given as an example ("e.g.") of reasonable steps.
Not stated here
The text of the Standard Contractual Clauses is linked but not supplied here.
Which safeguards apply for UK and Swiss transfers is not stated.
Use & Processing · User right or choice
EEA/UK/Swiss list: EEA users may request access, rectification, removal or restriction, and withdraw consent
The list says users based in the EEA may be entitled to exercise some or all of the following rights: to request information on whether Personal Information is retained and access to or copies of it, including the purposes of the processing, the categories of Personal Information, the recipients and potential retention periods; to request rectification, removal or restriction, for example because the information is incomplete or inaccurate, no longer needed for its purpose, or the consent behind the processing was withdrawn; and to refuse to provide, and withdraw at any time, consent to processing, without effect on processing already done before withdrawal.
Details
Where
Users based in the EEA
What it does
Request access, rectification, removal or restriction; withdraw consent
Supporting quotations
Your rights as a Data Subject
If you are a user based in the European Economic Area, you may be entitled to exercise some or all of the following rights:
Request (i) information whether your Personal Information is retained and (ii) access to or duplicates of your Personal Information retained, including the purposes of the processing, the categories of Personal Information concerned, and the data recipients as well as potential retention periods;
Request rectification, removal or restriction of your Personal Information, e.g. because (i) it is incomplete or inaccurate, (ii) it is no longer needed for the purposes for which it was collected, or (iii) the consent on which the processing was based has been withdrawn;
Refuse to provide and – without impact to data processing activities that have taken place before such withdrawal – withdraw your consent to processing of your Personal Information at any time;
Qualifications & exceptions
The rights apply to users based in the EEA and are described as rights the user "may be entitled" to, "some or all" of them.
Withdrawing consent does not affect processing done before withdrawal.
Not stated here
Whether UK and Swiss users have these rights is not stated in this passage.
Use & Processing · User right or choice
EEA/UK/Swiss list: EEA users may object to processing and direct marketing and request portable data
The list says EEA users may also object, on grounds relating to their particular situation, to processing based on Roblox's or a third party's legitimate interests or on a task carried out in the public interest; in that case they should give information about their situation, and after assessing it Roblox says it will either stop processing or present its compelling legitimate grounds for continuing. Users may object to the use of Personal Information for direct marketing at any time. They may also request to receive Personal Information they provided in a structured, commonly used and machine-readable format and to transmit it to another controller without hindrance, and, where technically feasible, to have it transmitted directly from Roblox to another controller.
Details
Condition
Particular situation; Roblox may present compelling legitimate grounds
What it does
Object, object to direct marketing, request portable data
Supporting quotations
Object, on grounds relating to your particular situation, to processing of your Personal Information, in case such processing is either based on our or a third party’s legitimate interests or on a performance of a task carried out in the public interest.
After the assessment of the facts presented by you we will either stop processing your Personal Information or present you our compelling legitimate grounds for an ongoing processing;
Object to the use of your Personal Information for direct marketing at any time;
Request (i) to receive the Personal Information concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and (ii) to transmit those data to another controller without hindrance from our side. Where technically feasible you shall have the right to have the Personal Information transmitted directly from us to another controller.
Qualifications & exceptions
Objection to legitimate-interest processing requires the user's particular situation; Roblox may continue if it presents compelling legitimate grounds.
Direct marketing objection is available at any time.
Direct transmission to another controller is where technically feasible.
Not stated here
What counts as a "compelling" ground is not defined.
Legal Rights & Agreement Rules · User right or choice
EEA/UK/Swiss list: rights requests go to the Section 1 contacts; you may take legal action or complain to regulators
The list says you may exercise the rights above, ask questions or make complaints about Roblox's data processing by contacting Roblox under the contact details set out above in Sec. 1. It adds that you may take legal action in relation to any potential breach of your rights regarding the processing of your Personal Information, and lodge complaints with the competent data protection regulators.
Details
What it does
Contact Roblox; take legal action; lodge complaints with regulators
Supporting quotations
You may (i) exercise the rights referred to above, (ii) pose any questions, or (iii) make any complaints regarding our data processing by contacting us under the contact details set out above in Sec. 1.
Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data protection regulators.
Qualifications & exceptions
Contact is through the details in Section 1 of the policy.
Not stated here
"Sec. 1" is referred to by number; the source does not print section numbers.
Legal Rights & Agreement Rules · Context
Brazil list: Roblox lists categories of Personal Information processed for people living in Brazil
For people living in Brazil, the policy says that in the course of visiting its websites and apps or using its services and products Roblox may process the Personal Information listed under the following entries. The entries follow.
Details
Where
Brazil
Supporting quotations
If you live in Brazil
Categories of Personal Information and Data Processing Purposes
In the course of visiting our websites and apps, and/or using our services and products, we may process the following Personal Information:
Qualifications & exceptions
Applies to people living in Brazil.
Not stated here
The categories are in the entries that follow.
Data Access & Collection · Company practice
Brazil list: username, password and verification email are processed to set up and secure your account
The list for Brazil says Roblox processes a username and password to create your account, and email addresses and other information you provided for added verification and/or to enable certain features. It states that Roblox has a legitimate interest in providing a safe and secure Service, especially to protect children. Unlike the EEA list, this passage does not cite Article 6 bases.
Details
Where
Brazil
Why
Create your account; added verification and certain features
Supporting quotations
Setting up a Roblox account
Username and password to create your account.
Email addresses and other information you provided us with for added verification and/or to enable certain features. Roblox has a legitimate interest in providing a safe and secure Service, especially to protect children.
Qualifications & exceptions
Applies to people living in Brazil.
Not stated here
This passage names no legal basis other than Roblox's stated legitimate interest.
Data Access & Collection · Company practice
Brazil list: phone numbers are used for security and login; friend recommendations need explicit and informed consent
The list for Brazil says that if you choose to provide a phone number, Roblox uses it for security and account access, to log in via mobile and recover a lost or forgotten password. You authorize your wireless carrier to use or disclose information about your account and device to Roblox or its service provider for the duration of your business relationship, solely to help identify you or your device and to prevent fraud. Roblox states a legitimate interest in enabling mobile use, ensuring security and preventing fraud. With your explicit and informed consent it may use your phone number to recommend you as a friend to others on Roblox.
Details
Where
Brazil
Condition
Phone number optional; explicit and informed consent for friend recommendations
Supporting quotations
If you choose to provide a phone number, we will use the phone number for security and account access purposes, which will allow you to log in via mobile and recover a lost or forgotten password.
We have a legitimate interest in enabling you to use our Services via your mobile device, ensuring security, and preventing fraud.
Additionally, with your explicit and informed consent, we may use your phone number to recommend you as a friend to others using Roblox.
Qualifications & exceptions
Providing a phone number is a choice.
Friend recommendations require explicit and informed consent.
Carrier authorization is limited to identifying you or your device and preventing fraud.
Not stated here
Whether the Discoverability feature is unavailable in some locations is not stated in this passage.
Charges & Financial Obligations · Company practice
Brazil list: billing and payment data is collected for purchases; saved card data stays with the third-party partner
The list for Brazil says Roblox collects billing and payment information when you participate in Developer Exchange or purchase Robux or premium subscriptions for yourself or another user, including name, billing address, credit card or other payment information. If you save information such as a credit card number with a third-party payment provider, it is stored with the partner and not by Roblox. Roblox may also collect billing addresses and retain transaction details and purchase and payment history. If you buy Robux for another user, it collects contact information such as email or phone number to communicate about the transaction.
Details
What it covers
Name, billing address, payment information, transaction details, payment history
Condition
Billing information saved with a third-party provider is stored there
Supporting quotations
Purchases on Roblox
Billing and payment information, when you participate in Developer Exchange or purchase Robux or premium subscriptions on behalf of yourself or another user, including your name, billing address, credit card or other payment information and billing information.
You may choose to save information such as your credit card number through a third-party payment provider; in such cases the information is not stored by Roblox; it is stored with the third-party partner.
We may also collect billing addresses and retain transaction details and purchase and payment history.
Qualifications & exceptions
Applies to people living in Brazil.
Saved card information is stored with the third-party partner, not Roblox.
Not stated here
How long transaction details and payment history are kept is not stated in this passage.
Use & Processing · Company practice
Brazil list: posts are monitored and filtered; other users can read and use what you post
The list for Brazil says Roblox processes comments or messages you post via public chats, forums, group walls and personal posts to monitor, filter and moderate them so it can remove profanity, Personal Information and other inappropriate conversations, and may use pre-filtered comments and messages for other purposes such as training and improving its filter technology. It warns that Personal Information you submit in forums and similar means is available to anyone with access, including other users, and could be read, collected or used by other users, including to send unsolicited messages.
Details
Why
Monitor, filter and moderate; train and improve filter technology
Supporting quotations
Posting content
We process this information to monitor, filter and moderate this information for the purposes of being able to remove profanity, Personal Information, and other inappropriate conversations. Additionally, we may use pre-filtered comments and messages for other purposes such as training and improving our filter technology.
Please note that any Personal Information submitted by you in forums and similar means offered by us is available to anyone who has access to this forum including other users. The Personal Information posted by you can be read, collected or used by other users of these forums and could be used to send unsolicited messages.
Qualifications & exceptions
Applies to people living in Brazil.
Training and improving filter technology uses pre-filtered comments and messages.
Not stated here
This passage names no legal basis.
Data Access & Collection · Company practice
Brazil list: customer service contact details are processed to respond and support you
The list for Brazil says Roblox processes information about contacting customer service, for example when you report a problem or submit questions, concerns or comments: your email address, your name and information about your inquiry, in order to respond, fulfill requests or provide other customer support.
Details
What it covers
Email address, name and inquiry information
Supporting quotations
Asking questions or getting technical support
We may process your email address, your name and information relating to your inquiry or concern in order to respond to your communications, fulfill your requests, or provide other customer support.
Qualifications & exceptions
Applies to people living in Brazil.
Not stated here
This passage does not say how long the records are kept.
Linking & Identification · Company practice
Brazil list: third-party plug-ins and social links can exchange information with Roblox and post to your profiles there
The list for Brazil says information relating to your use of or interaction with third-party plug-ins, for example social plugins from Google, Facebook or Twitter, and social media links you add to your account, are covered. When you use these features, certain information from your social media accounts may be accessed by or shared with Roblox, and likewise certain information about your use of Roblox may be posted to your profile on those platforms. If you use your Roblox credentials to sign in to a third-party website or service and later delete your Roblox account, you may lose access to that website or service.
Details
What it covers
Information from social media accounts; information about your use of Roblox posted to your profile
Condition
Using social links or third-party plug-ins
Supporting quotations
Using Roblox Features
Social media links you add to your account.Information relating to your use of or interaction with third party plug-ins, e.g. social plugins from Google, Facebook or Twitter.
When you use these features, certain information from your social media accounts may be accessed by or shared with Roblox, and likewise, certain information about your use of Roblox may be posted to your profile on those platforms.
If you use your Roblox credentials to sign in to a third-party website or service, and later delete your Roblox account, you may lose access to such third-party website or service.
Qualifications & exceptions
Applies to people living in Brazil.
Information may flow both ways: to Roblox and onto your profile on those platforms.
Losing third-party access is stated as "may".
Not stated here
Which information about your use of Roblox may be posted to those platforms is not stated.
Use & Processing · Company commitment
Brazil list: no training on private server voice chat of Brazil users; other voice training only with consent
The list for Brazil says that when you use audio features Roblox may collect, process and store your audio recording to enable voice services and make Roblox safer. It says it will not engage in training or product improvement with private server voice chat recordings of Brazil users, and that with your consent it will use voice recordings to inform training and product improvement.
Details
Where
Brazil users
Condition
Training with consent
Supporting quotations
When you use audio features from Roblox, we may collect, process, and store your audio recording to enable voice services and make Roblox safer.
We will not engage in training or product improvement with private server voice chat recordings of Brazil users. With your consent, we will use voice recordings to inform training and product improvement.
Qualifications & exceptions
The private server commitment is stated for Brazil users.
Training and product improvement from voice recordings requires consent.
Not stated here
Whether consent can be withdrawn is not stated in this passage.
Brazil list: geolocation is collected for location services for users 13 and older, using a device or browser identifier
The list for Brazil says that when you request or agree to location-based services (users 13 and older), Roblox may collect and track geolocation information so it can offer services that depend on knowing where you are, with examples of personalizing content or personalized advertising for users 18 and older. It collects this using an identifier on your device or browser so it can recognize you when you return. To stop collection you can update device settings, stop using the service, or uninstall the mobile apps.
Details
Condition
You request or agree; users 13 and older
What it does
Update device settings, stop using the service or uninstall apps
Supporting quotations
When you request or agree to location-based services (users 13 years old and older), we may collect and track geolocation information so that we can offer services that depend on us knowing where you are.
To stop us collecting your location information, you can update your device settings, stop using the service, or uninstall our mobile apps.
Qualifications & exceptions
Applies when you request or agree to location-based services; users 13 and older.
Not stated here
Which services depend on location is not listed.
Data Access & Collection · Company commitment
Brazil list: VR movement information is collected to replicate your movement and is not stored
The list for Brazil says that if you join experiences on a VR platform, Roblox collects your physical movement information in order to replicate your movement in the experience. It says the information is only used to provide the Service and is not stored.
Details
What it covers
Physical movement information
Supporting quotations
If you join our experiences on a VR platform, we will collect your physical movement information in order to replicate your movement in the experience. This information is only used to provide the Service and is not stored.
Qualifications & exceptions
Applies when you join experiences on a VR platform.
Not stated here
Whether the VR platform provider keeps this information is not addressed.
Sharing & Disclosure · Company practice
Brazil list: Creator Event data goes to the third-party platform hosting the event
The list for Brazil says that if you join a virtual event hosted by a Creator, data such as your username, email and Roblox user ID may be shared with the third-party platform that hosts events, to allow you to log in. Your activity during a Creator Event is subject to that platform's privacy policy as well as the Roblox Community Standards.
Details
Who
The third-party platform that hosts events
Supporting quotations
If you join a virtual event hosted by a Creator, data such as your username, email, and Roblox user ID may be shared with the third-party platform that hosts events. Such data is used to allow you to log in to the experience.
Your activity during a Creator Event is subject to the third party platform’s privacy policy as well as the Roblox Community Standards
Qualifications & exceptions
The data listed is introduced by "such as".
Not stated here
The third-party platform's privacy policy and the Roblox Community Standards are not supplied here.
Data Access & Collection · Company practice
Brazil list: camera and upload content is collected, processed and stored for the feature's purpose
The list for Brazil says that for features that require your camera or let you upload content containing your Personal Information, including photos or videos, Roblox will collect, process and store that content to accomplish the purpose of the feature. It refers to a Roblox Facial Animation Privacy Notice and a Roblox Facial Media Capture Privacy Notice for more.
Details
What it covers
Photos, videos and camera input
Supporting quotations
If you decide to use these features and upload content, we will collect, process, and store that content to accomplish the purpose of the feature.
Qualifications & exceptions
Applies to people living in Brazil.
Not stated here
The two privacy notices are not supplied here.
This passage does not state a storage time limit.
Data Access & Collection · Company commitment
Brazil list: other features for users who are not children will show what is collected at the time of collection
The list for Brazil says information required for other features or activities, which may be available to users other than children, may be offered from time to time, and you may be able to submit or upload Personal Information with them. It says the data collected and its intended uses will be evident at the time of data collection.
Details
When
At the time of data collection
Supporting quotations
We may offer other features or activities on our Services from time to time, and you may be able to submit or upload Personal Information in connection with such features. The data being collected for such features and their intended uses will be evident at the time of data collection.
Qualifications & exceptions
Applies to features or activities available to users other than children.
Not stated here
The features and the data they collect are not listed.
Data Access & Collection · Company practice
Brazil list: Contact Importer shares your contacts' names and phone numbers with Roblox
The list for Brazil says that if you opt in to the Contact Importer feature you consent to sharing with Roblox the first and last names and phone numbers of the contacts in your address book on your mobile phone, either at registration or otherwise, to help you connect with friends.
Details
Condition
You opt in
Supporting quotations
If you opt-in to the Contact Importer feature, you consent to sharing with Roblox the first and last names and phone numbers of your contacts in your address book on your mobile phone, either at the time you register for our Service or otherwise. We do so to help you connect with your friends on our Service.
Qualifications & exceptions
Opt-in.
Not stated here
This passage does not repeat the age limit or retention statement from the general Contact Importer description.
Use & Processing · Company practice
Brazil list: interaction data, game state, search history and UGC details are collected and linked to your account
The list for Brazil says that to improve your experience and support safety, Roblox collects information about how you interact with the Services and connects it with your account. Examples: a user's game state to detect Terms violations; behavior when you interact with your device for security and safety; information from your search history to give similar recommendations; and sharing your username and transaction details with the UGC creator or subsequent owners if you acquire a limited item or otherwise transact in UGC.
Details
What it covers
Game state, device interaction behavior, search history, UGC transaction details
Supporting quotations
To improve your experience and support our safety efforts, we collect information about how you interact with the Services and we connect this information with your account.
collect information from your search history to give you similar recommendations
share information like your username and transaction details to the UGC creator or subsequent owners, if you acquire a limited item if you purchase, share, trade, or otherwise engage in a transaction involving UGC.
Qualifications & exceptions
The items are introduced by "for example", so they are not stated to be complete.
Not stated here
This list names "search history" as a recommendation input; the general description names the games you play.
Brazil list: voluntary research and surveys may collect interests, habits and lifestyle information
The list for Brazil says that when you respond to or take part in voluntary research, surveys or studies, these may collect information about your likes and dislikes, experience interests and habits, general hobbies and interests, and other lifestyle information or preferences, and may ask for Personal Information.
Details
Condition
Voluntary participation
Supporting quotations
Competitions, promotions, and research
When you respond to or participate in voluntary research or surveys or studies. These surveys may collect information about your likes and dislikes, experience interests and habits, general hobbies and interests, and other lifestyle information or preferences. These surveys may ask for Personal Information.
Qualifications & exceptions
Applies to voluntary research, surveys or studies.
Not stated here
This passage names no legal basis.
Data Access & Collection · Company practice
Brazil list: contest and promotion contact details are processed for prize fulfillment
The list for Brazil says that for contests, competitions, sweepstakes, giveaways, prize draws or other promotions that Roblox runs or sponsors, it may process certain contact information (such as name, email address and/or phone number) for prize fulfillment, as well as other information or content needed for the specific promotion.
Details
Why
Prize fulfillment
Supporting quotations
We may process certain contact information (such as your name, email address, and/or phone number) for prize fulfillment purposes, as well as other information or content needed for the specific promotion.
Qualifications & exceptions
Contact details are listed "such as".
Not stated here
The passage does not mention gift card providers or publishing winners, which the general description covers.
Use & Processing · Company practice
Brazil list: Personal Information is processed to display ads; no personalized ads for under-18s
The list for Brazil says Roblox processes Personal Information to display ads on Roblox, using information it collects and receives from partners to decide which ads to show. It says that, depending on where you live, Roblox also may work with partners to directly show you ads. It says it does not show personalized ads to users under 18.
Details
Condition
Depends on where you live; users under 18 see no personalized ads
Supporting quotations
Advertising
We process Personal Information to display ads on Roblox. We use information we collect and receive from partners to decide which ads to show you on Roblox. Depending on where you live, Roblox also may work with partners to directly show you ads on Roblox.
We do not show personalized ads to users under the age of 18 on Roblox.
Qualifications & exceptions
Partner-shown ads depend on where you live.
Personalized ads are not shown to users under 18.
Not stated here
Which places have partner-shown ads is not stated.
Use & Processing · Company practice
Brazil list: information is processed to measure advertising and to market Roblox on other sites and apps
The list for Brazil says Roblox will process information collected from or about you to measure and improve advertising effectiveness. It also says that to market its services on other sites and apps, for example via social media platforms, to bring new users and maintain and increase its user base, it may process Personal Information.
Details
Why
Measure and improve advertising effectiveness; market Roblox on other sites and apps
Supporting quotations
Roblox will process information collected from or about you to measure and improve advertising effectiveness.
To market our services on other sites and apps, for example, via social media platforms in order to bring new users to our websites and to maintain and increase our user base, we may process Personal Information.
Qualifications & exceptions
Marketing on other sites and apps is "may process".
Not stated here
These passages name no legal basis or choice mechanism.
Charges & Financial Obligations · Company practice
Brazil list: creating an Ad Account collects contact and business information; transaction history may be kept
The list for Brazil says that when you choose to create an Ad Account, Roblox may collect additional information (such as name, email, address and business information) in order to create the account, and may also retain transaction details and purchase and payment history.
Details
Condition
You choose to create an Ad Account
Supporting quotations
When you choose to create an Ad Account, we may collect additional information for your account (such as name, email, address, business information, etc.) in order to create an account. We may also retain transaction details and purchase and payment history.
Qualifications & exceptions
Applies when you choose to create an Ad Account.
The information listed is introduced by "such as".
Not stated here
This passage does not mention tax or financial information, which the general description lists for publishing ads.
Charges & Financial Obligations · Company practice
Brazil list: Developer Exchange requires a W-9 or W-8 form; Roblox cites US legal requirements
The list for Brazil says information required to take part in the Roblox Developer Exchange Program, like the IRS W-9 form (US taxpayers) or W-8 form (non-US taxpayers), is collected, and states that it is Roblox's legitimate interest to comply with the legal requirements, especially US anti-money laundering laws.
Details
What it covers
IRS W-9 or W-8 form
Supporting quotations
If you’re a developer or creator
Information required for participating in our Roblox Developer Exchange Program, like the IRS W-9 form (for U.S. taxpayers) or W-8 form (for non-U.S. taxpayers). It is our legitimate interest to comply with the legal requirements, especially with regard to U.S. anti-money laundering laws.
Qualifications & exceptions
Applies to developers and creators taking part in the Developer Exchange Program.
Not stated here
The US laws are named only in general terms and are not supplied here.
Data Access & Collection · Company practice
Brazil list: login information includes IP address, device and browser details, MAC addresses and user ID
The list for Brazil says login information may include your IP address, device type, username, password, date and time of your visit, browser version, operating system information including language settings, MAC addresses and User ID. Roblox says it processes this information to provide the Service, and that it is in its legitimate interest to guarantee the Services' stability and security.
Details
What it covers
IP address, device type, username, password, visit time, browser and OS details, MAC addresses, User ID
Why
Provide the Service; stability and security
Supporting quotations
Other purposes for collecting your information
Login information, which may include your IP address, device type, username, password, date and time of your visit, information on your browser version, information on your operating system, including language settings, MAC addresses, and User ID. We will process this information to provide you with our Service. It is in our legitimate interest to guarantee the Services’ stability and security.
Qualifications & exceptions
The items are introduced by "may include".
Not stated here
This passage does not state how long login information is kept.
Data Access & Collection · Company practice
Brazil list: account information, including login, location and user content, is processed to provide the Services
The list for Brazil says account information, for example your name, username, login and password details, regional location information, user-generated content, contact details you choose to provide and other Personal Information used for participating in the Service, is processed to provide the Services to you.
Details
Why
Provide the Services
Supporting quotations
Account information, e.g. information such as your name, username, login and password details, regional location information, user-generated content, contact details that you choose to provide to us, and other Personal Information that are used for participating in the Service we are offering. We process this information to provide our Services to you.
Qualifications & exceptions
The items are introduced by "e.g." and "such as".
Contact details are those you choose to provide.
Not stated here
The passage does not say whether account information is used for other purposes.
Use & Processing · User right or choice
Brazil list: necessary cookies cannot be turned off; optional cookies need prior consent; consent choice lasts one year
The list for Brazil says Roblox uses cookies, some necessary for the basic functioning of the website, which cannot be deactivated. It will use optional cookies only if you have previously consented, you can manage your choice via "manage cookie preferences" in the cookie banner, and the choice is saved in a cookie with a limited effective period of one year. You can also manage cookies with browser settings, and it refers to Section 3 above for more on cookies and similar technologies.
Details
Condition
Optional cookies only with prior consent
When
One year
Supporting quotations
Cookies and similar technologies
We use cookies. Some of these cookies are necessary for the basic functioning of the website and therefore cannot be deactivated. We will use optional cookies only if you have previously consented to such use.
We will save your choices in the form of a cookie. This cookie has a limited effective period of one year.
Qualifications & exceptions
Necessary cookies cannot be deactivated.
Optional cookies need prior consent.
Not stated here
This passage does not repeat that the banner appears for an EEA IP address; whether it appears for Brazil visitors is not stated.
Data Access & Collection · Company practice
Brazil list: job application data is processed to respond; career spaces may be recorded
The list for Brazil says information relating to a job application, like name, email address, employment details, CV, resume or other employment history details, is processed to process and respond to the application. If you engage with Roblox in an immersive space for prospective employees, such as the Roblox Career Center, the space may be recorded to provide the experience.
Details
What it covers
Name, email, employment details, CV or resume
Supporting quotations
On our corporate websites or in job applications
Information relating to a job application made by you, like your name, email address, employment details, CV, resume or other details of your employment history sent by you.
such a space may be recorded in order to provide the experience
Qualifications & exceptions
Applies to people who apply for jobs.
Recording is stated "may".
Not stated here
How long job application information is kept is not stated.
Use & Processing · Company commitment
Brazil list: no automated decision making with legal or similarly significant effects
The list for Brazil says Roblox does not use your Personal Information for automated decision making which produces legal effects concerning you or similarly significantly affects you.
Details
Exception
No automated decision making with legal or similarly significant effects
Supporting quotations
Automated Decision-Making
Please note that we do not use your Personal Information for automated decision making which produces legal effects concerning you or similarly significantly affects you.
Qualifications & exceptions
Limited to automated decision making with legal effects or similarly significant effects.
Not stated here
Whether other automated processing is covered is not stated.
Account & Service Control · Company commitment
Brazil list: under-13 accounts start with privacy-protective settings, without personalized ads and some alerts
The list for Brazil says that when users under 13 register for the Service, their account is automatically set to privacy-protective settings by default, so they will not have access to certain features, including personalized advertising and certain types of notification alerts.
Details
Condition
Users under 13 at registration
Supporting quotations
Personal Information of Children and Parental Consent
Please note that when users under the age of 13 register for the Service, their account is automatically set to to privacy-protective settings by default. This means that these users will not have access to certain features, including personalized advertising, and certain types of notification alerts.
Qualifications & exceptions
Applies to users under 13 at registration.
Not stated here
The full list of unavailable features is not given.
Data Access & Collection · Company practice
Brazil list: child account data is used for access and parent contact; birth date sets features (source wording garbled)
The list for Brazil says that when a child creates an account Roblox may process a username, password, birthdate and gender (gender is optional). It says it may use the parent's email to send a notification about the child's account and an invitation for the parent to review the account and update settings, and may use the birthdate to decide which features the child should have access to and when the child turns 13 and can be given broader access. One sentence in the source reads "Separate from account creation, users may optionally provide the user access to the Service and to communicate with the parent about the child’s account (if a parent email was provided)", which does not read as a complete sentence; it is quoted as written and not repaired. Its parenthetical suggests a parent email is provided in some cases.
Details
What it covers
Username, password, birthdate, optional gender, parent email if provided
Why
Parent notification and invitation; feature access by age; age-13 transition
Supporting quotations
When a child creates an account on Roblox, we may process a username, password, birthdate, and gender (gender is optional).
Separate from account creation, users may optionally provide the user access to the Service and to communicate with the parent about the child’s account (if a parent email was provided).
For example, we may use the parent’s email to send an email notification about the child’s account and an invitation for the parent to review their child's account and update settings.
We may use the birthdate the child provides when signing up for the Service to determine which features on Roblox the child should have access to and to determine when the child will turn 13 years old and can be given broader access to features on our Service.
Qualifications & exceptions
Applies to children who create an account.
Parent communication applies "if a parent email was provided".
Not stated here
The garbled sentence leaves unclear exactly what users may optionally provide and the stated purpose; the parallel passage for the EEA, UK and Switzerland is not used to fill the gap.
Sharing & Disclosure · Company commitment
Brazil list: child account information is generally used only for stated purposes; parental consent where applicable
The list for Brazil says that in general Roblox will not use or share account information (including Personal Information) from a child's account except for the permissible purposes stated in the Privacy Policy and, where applicable, only with the prior verifiable consent of a parent or legal guardian.
Details
Condition
In general; consent where applicable
Supporting quotations
In general, we will not use or share account information (including Personal Information) from a child's account except for the permissible purposes stated in this Privacy Policy and, where applicable, only with the prior verifiable consent of a parent or legal guardian.
“Children” or “Child” means any user under the age of 13
Qualifications & exceptions
The commitment is "in general".
Parental consent applies "where applicable".
Not stated here
When parental consent is applicable is not stated.
Sharing & Disclosure · Company practice
Brazil list: service providers receive information for assigned tasks only; illustrative providers listed
The list for Brazil says Roblox may share users' information, including Personal Information like billing information or usernames, with third-party agents, contractors or service providers hired to perform services on its behalf, who may operate or support certain functions of the Service. It gives an illustrative list of functions and providers: account integrity and security (for example Persona), analytics (Google LLC), user acquisition (AppsFlyer), community filtering and moderation, customer support, surveys and promotions (Reach3), billing services and payment gateway providers (Kount, Worldpay, PayPal, Incomm, Blackhawk, Google, Apple, Amazon, Windows Store, Xbox, Playstation, Meta Quest, Xsolla), and hosting and content delivery network services (AWS, Equinix, CenturyLink, YouTube, Vimeo). The agents may use the information only for the specific tasks they were hired for, consistent with the Privacy Policy, and Roblox says it takes steps so that service providers with access to Personal Information are capable of protecting it.
Details
Who
Third-party agents, contractors and service providers
Why
Specific tasks they were hired to do only
Supporting quotations
Data Sharing
Roblox may share users’ information, including Personal Information like billing information or usernames, with our third-party agents, contractors, or service providers who are hired to perform services on Roblox’s behalf.
Below is an illustrative list of functions for which we may use third party service providers and the names of the providers we may use to perform these functions:
Account Integrity and Security (e.g., Persona);
Analytics services (e.g., Google LLC);
User Acquisition services (e.g., AppsFlyer);
Community filtering and moderation services;
Customer support services;
Surveys and promotions (e.g., Reach3);
Billing services and payment gateway providers (e.g., Kount, Worldpay, PayPal, Incomm, Blackhawk, Google, Apple, Amazon, Windows Store, Xbox, Playstation, Meta Quest, Xsolla); and
These agents and contractors are only allowed to use the information shared with them only for the specific tasks they’ve been hired to do and consistent with this Privacy Policy, and for no other purposes.
Qualifications & exceptions
The list of providers is "illustrative".
Providers may use the information only for the tasks they were hired to do.
Not stated here
Which providers actually receive which information is not stated.
Sharing & Disclosure · Company practice
Brazil list: creators see usernames, user ID, game metrics, UGC details and region; IP address is not shared
The list for Brazil says creators of the experiences you use or content you interact with have access to your username, display name, user ID, game metrics, UGC transaction details and your regional location (based on your IP address), and that Roblox does not share your IP address with creators. Regional location is provided so creators can determine their player base and ensure their experiences meet the legal requirements of the country you live in.
Details
Who
Creators of experiences
Why
Determine player base; meet legal requirements
Supporting quotations
the creators of the experiences you use or content you interact with will have access to your username, display name, user ID, game metrics, UGC transaction details, and your regional location (which we base on your IP address). We do not share your IP address with the creators.
We provide creators with the regional location of players to determine their player base and make sure their experiences meet the legal requirements of the country you live in.
Qualifications & exceptions
Applies to creators of the experiences you use or content you interact with.
Not stated here
What creators may do with this information beyond the stated purposes is not addressed.
Sharing & Disclosure · Company practice
Brazil list: information may be disclosed to advertisers and measurement companies, including identifiers
The list for Brazil says that in accordance with applicable laws Roblox may disclose information collected from or about you to advertisers and/or advertising measurement companies to select advertisements for you or to measure and improve advertising effectiveness. Data disclosed for this purpose includes contact identifiers and device identifiers.
Details
Who
Advertisers and advertising measurement companies
What it covers
Contact identifiers and device identifiers
Supporting quotations
In accordance with applicable laws, Roblox may disclose information collected from or about you with advertisers and/or advertising measurement companies to select advertisements for you, or measure and improve advertising effectiveness. Data disclosed for this purpose includes contact identifiers and device identifiers.
Qualifications & exceptions
Disclosure is "in accordance with applicable laws".
The data list says "includes".
Not stated here
This passage does not mention a consent step; the EEA list gives consent as the basis for disclosure to advertising partners.
Charges & Financial Obligations · Company practice
Brazil list: Roblox and a Commerce Provider may exchange purchase information to fulfill a transaction
The list for Brazil says that if you directly interact with a Commerce Provider to purchase a Commerce Product on Roblox, Roblox and the provider may need to exchange information about the purchase to fulfill the transaction, including a transaction identifier that lets each party confirm certain information such as whether a purchase has been completed.
Details
Who
Roblox and the Commerce Provider
Supporting quotations
If you directly interact with a Commerce Provider to purchase a Commerce Product(s) on Roblox, Roblox and the Commerce Provider may need to exchange information about your purchase in order to fulfill the transaction.
Qualifications & exceptions
Applies when you interact directly with a Commerce Provider to buy a Commerce Product.
Not stated here
"Commerce Provider" and "Commerce Product" are not defined in this passage.
Sharing & Disclosure · Permission or license
Brazil list: Roblox may disclose information, including communication content, for legal process and agency requests
The list for Brazil says Roblox may disclose Personal Information, including the content of your communications on the Service, to comply with legal process such as court orders and subpoenas. It may also disclose Personal Information, including content, in response to a request from law enforcement agencies, regulators or other public agencies (including schools or children services) if it believes there is a risk to user safety or security, for legal reasons, or to prevent a crime, in accordance with Section 4 of the policy.
Details
Who
Courts, law enforcement agencies, regulators and other public agencies
Supporting quotations
Legal disclosure
We may disclose Personal Information about you, including the content of your communications on the Service, to comply with legal process, including court orders and subpoenas, served on our Service.
In addition, we also may disclose Personal Information about you, including content, in response to a request from law enforcement agencies, regulators, or other public agencies (including schools or children services), if we believe that there is a risk to user safety or security, for legal reasons, or to prevent a crime, in accordance with Section 4 of the Roblox Privacy and Cookie Policy.
Qualifications & exceptions
Agency requests lead to disclosure if Roblox believes there is a risk to user safety or security, for legal reasons, or to prevent a crime.
Not stated here
"Section 4" is referred to by number; the source does not print section numbers.
Sharing & Disclosure · Company practice
Brazil list: information is stored on US servers; transfers rely on a mechanism set out in Brazilian law
The list for Brazil says Roblox is based in the U.S. and that Personal Information it collects is sent to and stored on secure servers in the United States, which it calls necessary to process the information. Some of its agents and third-party service providers are located outside Brazil, for example in the United States. It says US or other countries' data protection laws may not be as comprehensive or equivalent to those in Brazil. Wherever it transfers Personal Information, it says it will take reasonable steps so that it relies on a legitimate international transfer mechanism, as set out in Brazilian data protection laws.
Details
Where
United States servers; providers outside Brazil
Supporting quotations
Storage and international transfer of your Personal Information
Your Personal Information that we collect is sent to and stored on secure servers located in the United States of America.
Some of our agents and third-party service providers are located outside of Brazil, e.g. the United States.
Wherever we transfer your Personal Information, we will take reasonable steps so that we rely on a legitimate international transfer mechanism, as set out in Brazilian data protection laws.
Qualifications & exceptions
Storage is on servers in the United States.
Not stated here
Which transfer mechanism is used is not stated.
Use & Processing · User right or choice
Brazil list: data subjects may confirm processing, access data, and have it corrected, anonymized, blocked or deleted
The list for Brazil says that as a data subject located in Brazil you have rights regarding your Personal Information, and that Roblox provides mechanisms, detailed below, to exercise them. The rights listed here are to confirm whether Roblox processes your Personal Information; to access it; to correct incomplete, inaccurate or outdated information; and to anonymize, block or delete unnecessary or excessive information or data processed in non-compliance with LGPD. The list continues beyond these items.
Details
Where
Data subjects located in Brazil
What it does
Confirm, access, correct, anonymize, block or delete
Supporting quotations
Your rights as a Data Subject
As a data subject located in Brazil, you have rights regarding your Personal Information.
Confirm whether or not we process your Personal Information
Access your Personal Information
Correct incomplete, inaccurate, or outdated Personal Information
Anonymize, block or delete unnecessary, excessive Personal Information or data processed in non-compliance with LGPD
Qualifications & exceptions
Applies to data subjects located in Brazil.
Anonymization, blocking or deletion applies to unnecessary or excessive information or data processed in non-compliance with LGPD.
Not stated here
LGPD is named but its text is not supplied here.
The remaining rights and the exercise mechanisms are described after this passage.
Use & Processing · User right or choice
Brazil list: rights also include portability, information on sharing and consent, and withdrawing consent
The list for Brazil continues the rights with: porting your Personal Information to another service provider, upon express request and subject to Roblox's trade secrets, in accordance with the regulations of the supervisory authority; deleting Personal Information processed under your consent if it is withdrawn, when applicable; requesting information about the public and private entities with which Roblox shared your Personal Information; requesting information about the possibility of not providing consent and the consequences; withdrawing your consent, where applicable; requesting information about with whom Roblox shares your Personal Information; and objecting to processing activities that violate LGPD's provisions.
Port your Personal Information to another service provider, upon express request and subject to our trade secrets, in accordance with the regulations of the supervisory authority
Delete Personal Information processed under your consent if it is withdrawn, when applicable
Request information about public and private entities with which we shared your Personal Information
Request information about the possibility of not providing consent and about the consequences of doing so
Withdraw your consent, where applicable
Request information about with whom we share your Personal Information
Object to processing activities that violates LGPD’s provisions
Qualifications & exceptions
Portability is upon express request and subject to trade secrets.
Deletion on withdrawal and withdrawal of consent apply "when applicable" or "where applicable".
Not stated here
LGPD and the supervisory authority's regulations are not supplied here.
Account & Service Control · Procedure
Brazil list: Roblox may ask you to confirm your identity and responds only after validating it
The list for Brazil says that before responding to any of your requests, Roblox may ask you for information to confirm your identity, and that it will only respond after validating your identity.
Details
Condition
Identity validated before responding
Supporting quotations
Before responding to any of your requests, we may ask you to provide us with some information to confirm your identity. We will only respond to your request after validating your identity.
Qualifications & exceptions
Applies before Roblox responds to any request.
Not stated here
What information Roblox may ask for is not stated.
Legal Rights & Agreement Rules · Restriction or exception
Brazil list: rights are not absolute; requests go to the Customer Support Form and appeals to the Brazilian DPO
The list for Brazil says these rights are not absolute and may not apply in certain circumstances. For example, Roblox may continue to process and retain Personal Information despite a request to delete, object, block or anonymize it, to comply with legal, contractual and/or regulatory obligations, to protect and exercise rights, including in judicial, administrative and arbitration proceedings, and as otherwise required by law. To exercise your rights or ask questions you can use the Customer Support Form. To appeal a decision about your privacy rights you can contact the Brazilian Data Protection Officer by email, or reach Roblox as described in Section 1.
Details
Exception
Continued processing and retention despite a request
What it does
Customer Support Form; appeal to the Brazilian Data Protection Officer
Supporting quotations
Please also note that these rights are not absolute and may not apply in certain circumstances. For example, we may continue to process and retain Personal Information regardless of your request to delete, object, block or anonymize it, to comply with legal, contractual and/or regulatory obligations, and to protect and exercise rights, including in judicial, administrative and arbitration proceedings, and as otherwise required by law.
To exercise your rights or ask questions, you can contact us by completing this Customer Support Form.
To appeal a decision about your privacy rights, please contact our Brazilian Data Protection Officer by emailing
Qualifications & exceptions
The rights are not absolute.
Roblox may keep processing for legal, contractual and regulatory obligations and for protecting and exercising rights.
Not stated here
The Customer Support Form is linked but its text is not supplied here.
"Section 1" is referred to by number; the source does not print section numbers.
Legal Rights & Agreement Rules · Context
The page lists downloadable PDF versions in many languages, with file names carrying dates
The page lists downloadable PDF attachments of the policy in Arabic, German, English (US), Spanish, French, Indonesian, Italian, Japanese, Korean, Dutch, Polish, Brazilian Portuguese, Thai, Turkish, Vietnamese and Simplified Chinese. The English (US) file name carries 20261101, matching the stated effective date. The Arabic and Dutch file names also carry 20261101, while the other listed translations carry 20260430. The text of these PDFs is not part of the supplied source, so the card cannot say what they contain or whether the translations differ from the English text; the policy says the English version controls if there is a material or perceived conflict with a translation.
The English version controls in a conflict with a translation.
Not stated here
The PDFs' text is not supplied here.
Why some translations carry an earlier date in their file names is not stated.
Legal Rights & Agreement Rules · Context
More PDF versions are listed for Chinese (Traditional) and Indian languages, mostly with file names dated 20260430
The page continues its list of downloadable PDF attachments with Traditional Chinese, Hindi, Malayalam, Kannada, Marathi, Telugu and Tamil versions whose file names carry 20260430, and a Bengali (India) version whose file name carries 20261101. The text of these PDFs is not part of the supplied source, so the card cannot say what they contain or whether they differ from the English text; the policy says the English version controls if there is a material or perceived conflict with a translation.
Details
What it covers
PDF versions of the policy in additional languages
The English version controls in a conflict with a translation.
Not stated here
The PDFs' text is not supplied here.
Why file name dates differ is not stated.
Legal Rights & Agreement Rules · Context
More PDF versions are listed for European languages, with file names dated 20261101
The page continues its list of downloadable PDF attachments with Bulgarian, Croatian, Czech, Danish, Estonian, Finnish, Greek, Hungarian, Irish, Latvian, Lithuanian, Maltese, Portuguese and Romanian versions whose file names all carry 20261101. The text of these PDFs is not part of the supplied source, so the card cannot say what they contain or whether they differ from the English text; the policy says the English version controls if there is a material or perceived conflict with a translation.
Details
What it covers
PDF versions of the policy in additional European languages
The English version controls in a conflict with a translation.
Not stated here
The PDFs' text is not supplied here.
Legal Rights & Agreement Rules · Context
The last listed PDF versions include UK English and further translations, all with file names dated 20261101
The page ends its list of downloadable PDF attachments with Slovak, Slovenian, Spanish (Spain), Swedish, Telugu, English (UK), Tamil and Hindi versions whose file names carry 20261101. The Telugu, Tamil and Hindi entries repeat languages listed earlier with file names dated 20260430, so those languages appear twice with different dates. The text of these PDFs is not part of the supplied source, so the card cannot say what they contain or whether the UK English version differs from the English (US) text; the policy says the English version controls if there is a material or perceived conflict with a translation.