Roku Smart Home Devices End User Agreement

Roku · agreement dated January 2, 2024 · Official agreement

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2 of 46 cards in Data Access & Collection

Data Access & Collection · Restriction or exception

Scraping, framing and mirroring content are restricted

Two list items restrict automated and structural reuse: copying, framing or mirroring any part or content of the Services, and using data mining, robots or similar gathering or extraction methods designed to scrape or extract data from the Products or Services. The framing restriction carries a stated carve-out for copying or framing within your own intranet or otherwise for your own internal business purposes, which sits oddly beside the separate statement that the Products and Services are intended for personal, non-commercial home use.

Details
What it covers
Any part or content of the Services; data gathered from Products or Services
Exception
Copying or framing for your own intranet or internal business purposes

Supporting quotations

copy, frame or mirror any part or content of the Services, other than copying or framing in your own intranet or otherwise for your own internal business purposes
use any data mining, robots or similar data gathering or extraction methods designed to scrape or extract data from our Products or Services

Qualifications & exceptions

  • Framing and mirroring are allowed “other than copying or framing in your own intranet or otherwise for your own internal business purposes”
  • The data-mining prohibition targets methods designed to scrape or extract data
  • The internal-business carve-out appears alongside a separate provision describing use as intended to be personal and non-commercial

Not stated here

  • This document does not reconcile the intranet/internal-business carve-out with the personal, non-commercial use statement

Cross-references

  • contrast (model-proposed): Products are for personal, non-commercial US home use only — The framing prohibition allows copying or framing for your own intranet or internal business purposes, while another provision describes use as intended to be personal and non-commercial; the document leaves the two unreconciled.

Data Access & Collection · Permission or license

Voice features authorise recording and storing what you say

When you use the voice features, you authorise Roku and the service providers that help deliver them to record, process and store your verbal inputs — described as a recording and/or a readout of what was said — together with information about your Product, in order to provide those services to you. The document points to Roku support for more detail rather than setting limits such as retention period here.

Details
Who
Roku and its service providers
What it does
Record, process and store verbal inputs and product information
Why
To provide the voice services to you
Condition
You are using the voice features

Supporting quotations

When using the voice features, you are authorizing us (and our service providers who help provide these services) to record, process, and store your verbal inputs (a recording and/or readout of what was said) along with information about your Product in order to provide these services to you.

Qualifications & exceptions

  • Triggered by using the voice features
  • Authorisation runs to Roku and the service providers who help provide these services
  • What is handled is described as a recording and/or readout of what was said plus information about your Product
  • Purpose is stated as providing these services to you

Not stated here

  • No retention period, storage location or deletion mechanism is given in this document; it refers readers to Roku support pages, which are not supplied here