Roku TV Terms of Use

Roku · agreement dated March 7, 2023 · Official agreement

Read the agreement

26 of 37 cards in Legal Rights & Agreement Rules

Legal Rights & Agreement Rules · Context

These terms govern the TV, the software that runs it and access to the streaming platform

The opening paragraph defines what the document covers: the use of the TV, including the software that operates the TV and provides access to Roku's streaming platform. It therefore reaches both the physical television and the Roku TV OS software layer that delivers the streaming platform, and does not by its own words extend to other products this document does not name.

Details
What it covers
TV, the software operating it and platform access

Supporting quotations

These terms govern the use of your TV, including the software that operates your TV and provides access to Roku’s streaming platform.
Also annotated in the same passage (1)

Legal Rights & Agreement Rules · Procedure

Using the TV or linking it to a Roku account is how you accept these terms

Acceptance works by conduct rather than by signature: using the TV or linking it to a Roku account counts as accepting these terms. The same sentence pair states the consequence of disagreement - someone who does not agree with these terms may not access or use the Roku TV OS functionality on the TV - so refusing leaves no contractual path to using that functionality. The document describes no separate click-through or opt-in step.

Details
Who
you (the TV user)
What it does
using the TV or linking it to a Roku account
Condition
If you do not agree with these terms

Supporting quotations

By using your TV or linking it to your Roku account, you are accepting these terms.
If you do not agree with these terms, you may not access or use the Roku TV OS functionality on your TV.

Qualifications & exceptions

  • By using your TV or linking it to your Roku account
  • you may not access or use the Roku TV OS functionality on your TV

Not stated here

  • The document states no separate signature or click-through mechanism; whether one exists is not established here.
Also annotated in the same passage (1)

Legal Rights & Agreement Rules · Context

Some features, functions and content carry extra terms given when they are offered

Certain features, functionality and content may sit under additional terms, which the document says will be provided to you at the time those services are offered. Because those terms are future-facing and not included here, this text does not say which features they cover or what they require.

Details
When
at the time those services are offered

Supporting quotations

Certain features, functionality, and content may be subject to additional terms, which will be provided to you at the time those services are offered.

Qualifications & exceptions

  • may be subject to additional terms
  • which will be provided to you at the time those services are offered

Not stated here

  • Which features, functionality or content carry additional terms and what those terms say; they are neither named nor supplied here.
Also annotated in the same passage (1)

Legal Rights & Agreement Rules · Company practice

Roku may modify, suspend or remove TV features, functions or content at any time

Roku reserves the right, at any time, to modify, suspend or remove certain features, functionality or content on the TV. The reservation carries no notice requirement, no reason, no distinction between free and paid functionality, and no stated remedy for the user if something is withdrawn.

Details
Who
Roku
What it does
modify, suspend, or remove
When
at any time

Supporting quotations

We reserve the right (at any time) to modify, suspend, or remove certain features, functionality, or content on the TV.

Qualifications & exceptions

  • We reserve the right (at any time)
  • certain features, functionality, or content on the TV

Not stated here

  • Whether notice is given before a change and whether anything is refunded or replaced; not stated here.
Also annotated in the same passage (1)

Legal Rights & Agreement Rules · Context

The Roku Channel runs under its own separate terms of use

Access to The Roku Channel is expressly subject to The Roku Channel Terms of Use, a separate document linked from this one and not included in the supplied source, so nothing in this text states those channel conditions. The same sentence qualifies access as applying where the channel is available.

Details
Condition
where available

Supporting quotations

Access to The Roku Channel (where available) is subject to The Roku Channel Terms of Use.

Qualifications & exceptions

  • (where available)

Not stated here

  • The content of The Roku Channel Terms of Use; it is linked from this document but not supplied as part of this source.
Also annotated in the same passage (2)

Legal Rights & Agreement Rules · Context

A separate privacy policy is the document that explains user information handling

Rather than describing information practices here, the terms state that the Privacy Policy provides information on how Roku collects, uses and discloses information from users. That policy is linked but not part of this source, so no collection, use or disclosure rule is established by this text itself; the one data-handling provision this document does contain is the voice-feature authorization stated further down.

Details not recorded for this card

Supporting quotations

Our Privacy Policy provides information on how we collect, use and disclose information from our users.

Qualifications & exceptions

  • provides information on how we collect, use and disclose information from our users

Not stated here

  • What the Privacy Policy actually says; it is referenced here but not supplied.

Cross-references

Also annotated in the same passage (2)

Legal Rights & Agreement Rules · Restriction or exception

Roku products are intended for personal, non-commercial use only

The stated purpose limit constrains the whole product line: Roku products are intended for personal, non-commercial use only. The text gives no business or institutional exception and attaches no distinct consequence to commercial use beyond the general right to suspend or terminate for violating these terms.

Details
Why
personal, non-commercial use

Supporting quotations

Roku products are intended for personal, non-commercial use only.

Qualifications & exceptions

  • personal, non-commercial use only

Not stated here

  • How non-commercial use is assessed or enforced; not stated here.
Also annotated in the same passage (4)

Legal Rights & Agreement Rules · Restriction or exception

The TV may only be used in the country where it was authorized for sale

Use of the television is territorially limited to the country where the TV was authorized for sale. This limit applies to the device; the document separately limits content availability by country in its restrictions section. No consequence for moving the TV to another country is stated here other than the general right to suspend or terminate access for violating these terms.

Details
Where
the country where it was authorized for sale

Supporting quotations

Your TV may only be used in the country where it was authorized for sale.

Qualifications & exceptions

  • may only be used in the country where it was authorized for sale
Also annotated in the same passage (4)

Legal Rights & Agreement Rules · Restriction or exception

Content is limited to select countries and the licence does not follow you outside them

Availability is territorial: certain content is only available in select countries, and if you attempt to access content outside those countries the rights granted under these terms will not apply. Content providers may use technologies to determine or verify location, and you may find that the TV cannot reach content outside its designated country. The practical effect is a licence that stops at the border rather than travelling with the user.

Details
Where
select countries; the TV's designated country
Condition
If you attempt to access content outside of these countries

Supporting quotations

Certain content is only available in select countries. If you attempt to access content outside of these countries, the rights granted under these terms will not apply.
Some content providers may use technologies to determine or verify your location, and you may not be able to use your TV to access content outside of its designated country.

Qualifications & exceptions

  • Certain content is only available in select countries
  • the rights granted under these terms will not apply
  • you may not be able to use your TV to access content outside of its designated country

Not stated here

  • Which countries are covered for which content; no list is supplied in this text.
Also annotated in the same passage (2)

Legal Rights & Agreement Rules · Restriction or exception

You must comply with import and export laws that apply to your use

Responsibility for trade compliance is placed on the user: you are responsible for complying with any import and/or export laws that apply to your use of Roku products and software. No specific regimes, licences or destinations are named.

Details
Who
you

Supporting quotations

You are responsible for complying with any import and/or export laws that apply to your use of your Roku products and software.

Qualifications & exceptions

  • any import and/or export laws that apply to your use

Not stated here

  • Which import or export regimes apply in a given case; the clause names none.
Also annotated in the same passage (2)

Legal Rights & Agreement Rules · Context

Any warranty on the television itself comes from the TV's manufacturer

The disclaimer section separates hardware from software: your warranty with respect to your TV is provided by the TV's manufacturer. These terms therefore do not grant a device warranty, and a purchaser's hardware cover sits with whoever built the set rather than with the publisher of this document.

Details
Who
the TV's manufacturer
What it covers
warranty with respect to your TV

Supporting quotations

Your warranty with respect to your TV is provided by the TV's manufacturer.

Qualifications & exceptions

  • Your warranty with respect to your TV is provided by the TV's manufacturer

Not stated here

  • What the manufacturer's warranty covers or how long it lasts; it is not part of this source.

Cross-references

Legal Rights & Agreement Rules · Restriction or exception

The TV OS comes AS IS with implied warranties disclaimed as far as law allows

The Roku TV OS is provided AS IS and on an AS AVAILABLE basis, and to the maximum extent permitted by applicable law the publisher disclaims warranties of merchantability, fitness for a particular purpose and non-infringement, plus any warranties arising out of course of dealing or usage of trade. Two further promises are refused: that the services provided by the TV or the Roku TV OS will meet your requirements or be available uninterrupted, secure or error-free, and any warranty as to the quality of information or content delivered through the TV. The disclaimer is itself bounded by the exclusions paragraph immediately after it, which says that in jurisdictions forbidding such exclusions the disclaimers above may not apply.

Details
What it covers
the Roku TV OS
Condition
to the maximum extent permitted by applicable law
Exception
so the disclaimers and limitations above may not apply to you

Supporting quotations

The Roku TV OS is provided “AS IS” and on an “AS AVAILABLE” basis and to the maximum extent permitted by applicable law, WE DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
We make no warranty that the services provided by the TV or the Roku TV OS will meet your requirements or will be available on an uninterrupted, secure, or error-free basis.
We make no warranty regarding the quality of any information or content provided through the TV.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the disclaimers and limitations above may not apply to you.

Qualifications & exceptions

  • provided “AS IS” and on an “AS AVAILABLE” basis
  • to the maximum extent permitted by applicable law
  • WE DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE
  • We make no warranty that the services provided by the TV or the Roku TV OS will meet your requirements or will be available on an uninterrupted, secure, or error-free basis
  • so the disclaimers and limitations above may not apply to you

Not stated here

  • Which jurisdictions treat these disclaimers as unenforceable; the document refers to some jurisdictions without naming them.
  • Whether any implied-warranty or service-level promise survives in a given country; only the general exclusions paragraph addresses that.

Cross-references

Also annotated in the same passage (1)

Legal Rights & Agreement Rules · Restriction or exception

Indirect, special, consequential, exemplary and punitive damages are excluded

Where law permits, the publisher will not be responsible for indirect, special, consequential, exemplary or punitive damages. The exclusion is conditional on what the governing law allows, so in places that forbid excluding such heads of loss it may not bite - the exclusions paragraph says as much for consequential and incidental damages.

Details
Condition
WHEN PERMITTED BY LAW
What it covers
indirect, special, consequential, exemplary or punitive damages

Supporting quotations

WHEN PERMITTED BY LAW, WE WILL NOT BE RESPONSIBLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

Qualifications & exceptions

  • WHEN PERMITTED BY LAW

Cross-references

Also annotated in the same passage (1)

Legal Rights & Agreement Rules · Restriction or exception

Total liability is capped at what you paid for the TV, with unforeseeable loss excluded

Money exposure is bounded in two ways. First, to the extent permitted by law, total liability from all causes of action and under all theories of liability, including any implied warranties, is limited to the purchase price that you paid for the TV. Second, in all cases there is no liability for loss or damage that is not reasonably foreseeable. The cap is measured by the price of the television, not by subscription spend or by any other value, and the exclusions paragraph notes that jurisdictions which forbid such limitations may be outside it.

Details
Condition
TO THE EXTENT PERMITTED BY LAW
Exception
WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE

Supporting quotations

TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE PURCHASE PRICE (THAT YOU PAID) FOR THE TV.
IN ALL CASES, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the disclaimers and limitations above may not apply to you.

Qualifications & exceptions

  • TO THE EXTENT PERMITTED BY LAW
  • IS LIMITED TO THE PURCHASE PRICE (THAT YOU PAID) FOR THE TV
  • WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE
  • so the disclaimers and limitations above may not apply to you

Not stated here

  • Whether the cap also covers amounts paid for content, subscriptions or accessories bought separately; the clause measures only the TV purchase price.

Cross-references

Also annotated in the same passage (2)

Legal Rights & Agreement Rules · Restriction or exception

Local consumer-protection rules can override these disclaimers and limits

The exclusions paragraph acknowledges that some jurisdictions do not allow the exclusion of certain warranties, or the exclusion or limitation of liability for consequential or incidental damages, so the disclaimers and limitations set out above may not apply to a given user. It names no jurisdiction, so which users keep statutory protection from which country is left open by this text.

Details
Where
jurisdictions that forbid such exclusions or limitations

Supporting quotations

Exclusions Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the disclaimers and limitations above may not apply to you.

Qualifications & exceptions

  • Some jurisdictions do not allow the exclusion of certain warranties
  • so the disclaimers and limitations above may not apply to you

Not stated here

  • Which jurisdictions and which statutory protections are meant; none are named in this document.

Cross-references

Legal Rights & Agreement Rules · Restriction or exception

Claims about the account or any product go to arbitration unless you opted out

All claims arising out of or relating to a user's account or any product or service of the publisher are resolved exclusively through arbitration, conducted under separate linked Dispute Resolution Terms. The exclusivity is stated with two carve-outs - you opted out, or another exception applies - and this document does not say how an opt-out is exercised or which exceptions exist; that detail lives in the linked terms, which are not part of this source. The court route is addressed only as a fallback in the venue provision.

Details
What it covers
claims about your account or any Roku product or service
Exception
unless you opted out or another exception applies

Supporting quotations

All claims arising out of or relating to your Roku account or any Roku product or service will be resolved exclusively through arbitration, according to these Dispute Resolution Terms, unless you opted out or another exception applies.

Qualifications & exceptions

  • All claims arising out of or relating to your Roku account or any Roku product or service
  • unless you opted out or another exception applies
  • according to these [Dispute Resolution Terms](https://docs.roku.com/published/disputeresolution/en/us)

Not stated here

  • How to opt out, any deadline for doing so, and what the other exceptions are; they are stated to exist but are not described in this source, which points to separate Dispute Resolution Terms not supplied here.

Cross-references

Legal Rights & Agreement Rules · Restriction or exception

Claims can only be brought individually, never as a class or representative action

Both sides agree that all claims may only be conducted on an individual basis and not in a class, consolidated or representative action. Grouping similar claims together is therefore contractually ruled out, whatever forum the claim ends up in.

Details
Exception
and not in a class, consolidated, or representative action

Supporting quotations

We both agree that all claims may only be conducted on an individual basis (and not in a class, consolidated, or representative action).

Qualifications & exceptions

  • and not in a class, consolidated, or representative action

Cross-references

Legal Rights & Agreement Rules · Context

Delaware law governs these terms regardless of conflict-of-laws rules

The choice of law is Delaware: these terms are governed by the laws of the State of Delaware, without regard to any conflict of laws principles that might otherwise point to another jurisdiction. The clause is therefore deliberately insulated from the usual conflict-of-laws analysis, and it applies regardless of where the user lives - subject to the exclusions paragraph, which accepts that local law may override parts of the document.

Details
Where
the State of Delaware

Supporting quotations

These terms are governed by the laws of the State of Delaware, without regard to any conflict of laws principles that may provide the application of the law of another jurisdiction.

Qualifications & exceptions

  • without regard to any conflict of laws principles that may provide the application of the law of another jurisdiction
Also annotated in the same passage (1)

Legal Rights & Agreement Rules · Procedure

If a claim ever reaches court, it must be brought in Northern California courts

The arbitration promise is the primary route, but the document prepares for court: if for any reason a claim proceeds in court rather than in arbitration, both sides agree that the exclusive jurisdiction and venue for any legal proceeding is either the federal court for the Northern District of California or the state court in Santa Clara County, California. Users elsewhere therefore face a California forum even though Delaware law governs the terms, and the clause does not explain what might put a claim in court.

Details
Condition
If, for any reason, a claim proceeds in court rather than in arbitration
Where
Northern District of California or Santa Clara County, California

Supporting quotations

If, for any reason, a claim proceeds in court rather than in arbitration, we both agree that the exclusive jurisdiction and venue for any legal proceeding is either federal court of the Northern District of California or state court in Santa Clara County, California.

Qualifications & exceptions

  • If, for any reason, a claim proceeds in court rather than in arbitration
  • the exclusive jurisdiction and venue for any legal proceeding is either federal court of the Northern District of California or state court in Santa Clara County, California

Not stated here

  • What circumstances would let a claim proceed in court despite the arbitration clause; the document says 'for any reason' without listing them.

Cross-references

Also annotated in the same passage (1)

Legal Rights & Agreement Rules · Restriction or exception

Only you and the publisher are party to these terms and your rights cannot be handed on

The general provision excludes outsiders and assigns: these terms are between you and the publisher and no other person has any right to enforce them on your behalf, and your rights are not transferable. A third party - including someone who buys the set second-hand - cannot step into the user's position under this document.

Details
Who
you and Roku

Supporting quotations

These terms are between you and Roku and no other person has any right to enforce these terms on your behalf. Your rights are not transferable.

Qualifications & exceptions

  • no other person has any right to enforce these terms on your behalf
  • Your rights are not transferable
Also annotated in the same passage (3)

Legal Rights & Agreement Rules · Procedure

Each paragraph stands alone and an unenforceable term is trimmed rather than struck

Each paragraph is intended to operate separately. If a court or relevant authority finds any term invalid or unenforceable, that term is enforced to the maximum extent permissible and everything else remains in full force and effect, so losing one provision does not disturb the rest of the agreement.

Details not recorded for this card

Supporting quotations

Each paragraph is intended to operate separately. If any court or relevant authority determines that any terms are invalid or unenforceable, those terms will be enforced to the maximum extent permissible and the remaining terms will remain in full force and effect.

Qualifications & exceptions

  • Each paragraph is intended to operate separately
  • those terms will be enforced to the maximum extent permissible and the remaining terms will remain in full force and effect
Also annotated in the same passage (3)

Legal Rights & Agreement Rules · Company commitment

The publisher not enforcing a term does not waive it

Delay or a decision not to enforce does not give anything up: if the publisher delays or chooses not to enforce these terms, that does not mean the rights were waived or that the user need not comply. Compliance obligations therefore survive periods of non-enforcement.

Details not recorded for this card

Supporting quotations

If we delay or chose not to enforce these terms, that will not mean that we have waived our rights or that you do not have to comply with these terms.

Qualifications & exceptions

  • If we delay or chose not to enforce these terms
  • that will not mean that we have waived our rights or that you do not have to comply with these terms
Also annotated in the same passage (3)

Legal Rights & Agreement Rules · Procedure

These terms can change and keeping the TV linked to your account means accepting new versions

The publisher may amend these terms from time to time. For material changes the revised terms are posted on its website and the publisher may also notify users through the TV OS or their account. Acceptance is by conduct: using the TV after the changes take effect constitutes acceptance of them, and someone who does not agree to the new terms may not be able to continue using the TV with a linked account. No minimum notice period, version history or opt-out is given here, and no distinction is drawn between changes that affect hardware functions and those that do not.

Details
Condition
If you do not agree to the new terms
When
Your use after the changes go into effect

Supporting quotations

These terms may be amended by us from time to time.
If we make material changes to these terms, we will post the revised terms on our website and may also notify you through the Roku TV OS or your Roku account. Your use after the changes go into effect will constitute your acceptance of those changes.
If you do not agree to the new terms, you may not be able to continue using your TV with your Roku account.

Qualifications & exceptions

  • These terms may be amended by us from time to time
  • If we make material changes to these terms, we will post the revised terms on our website and may also notify you through the Roku TV OS or your Roku account
  • Your use after the changes go into effect will constitute your acceptance of those changes
  • If you do not agree to the new terms, you may not be able to continue using your TV with your Roku account

Not stated here

  • How much notice is given before amended terms take effect, and where earlier versions can be read; neither is stated in this document.
Also annotated in the same passage (3)

Legal Rights & Agreement Rules · Context

Questions about these terms are directed to a contact page

The document's only support route is a pointer: if you have any questions about these terms, you can contact the publisher through its contact page. No address, email or response time is given in the text itself.

Details not recorded for this card

Supporting quotations

If you have any questions about these terms, you can contact us.

Not stated here

  • Response times or escalation routes for disputes; the linked contact page is not part of this source.

Legal Rights & Agreement Rules · Context

The published version carries the stated effective date March 7, 2023

The copy ends with its own version marker: Effective: March 7, 2023. That date identifies the version analyzed here; it is not a promise about when each provision first applied, and the document's amendment clause means later versions may exist on the publisher's website.

Details
When
March 7, 2023

Supporting quotations

Effective: March 7, 2023

Not stated here

  • Whether this is the version currently published; this analysis covers the saved copy bearing this date and does not check the live page.