Roku Products Terms of Use

Legal Rights & Agreement Rules · Context

Roku TVs and Smart Home devices are governed by separate agreements

Before stating its own scope, the document routes two product families elsewhere: it says use of Roku TVs and Roku Smart Home Devices is governed by the terms listed beneath that sentence, naming the Roku TV Terms of Use and the Roku Smart Home Devices End User Agreement. Only links are supplied, so nothing those two agreements say can be asserted from this source.

Supporting quotations

Your use of Roku TVs and Roku Smart Home Devices are governed by the following terms:

Roku TV Terms of Use

Roku Smart Home Devices End User Agreement

Qualifications & exceptions

• The routing applies to Roku TVs and Roku Smart Home Devices as named product families; the rest of the document governs all other Roku products.
• Both agreements are named by link only, so their provisions are outside this source.

Not stated here

• The text of the Roku TV Terms of Use and of the Roku Smart Home Devices End User Agreement is not supplied with this document.

Cross-references

• exception to (model-proposed): Acceptance happens by using, activating or linking a Roku product — The opening carve-out removes Roku TVs and Smart Home devices from the class covered by 'all other Roku products', so the scope card is read subject to that exclusion.

Legal Rights & Agreement Rules · Permission or license

Acceptance happens by using, activating or linking a Roku product

For every Roku product that the carve-out does not cover, this document governs the device together with the software installed on or accompanying it, operated by Roku Inc. and/or its subsidiaries and affiliates. Acceptance is by conduct rather than signature: using or activating a product, linking a Roku account to a device, or pairing a device with other products already linked to that account each counts as accepting. The document then states the consequence of disagreement directly - no right to use Roku products - leaving non-use as the only stated alternative.

Supporting quotations

These terms govern your use of all other Roku products (devices and the software installed or accompanying the product), which is operated by Roku Inc. and/or its subsidiaries and affiliates.

By using or activating a Roku product, by linking your Roku account to a Roku device, or by pairing your device with other Roku products that are linked your Roku account, you are accepting these terms.

If you do not agree with these terms, you do not have the right to use Roku products.

Qualifications & exceptions

• Any one of four listed acts triggers acceptance: using, activating, linking an account to a device, or pairing with other linked products.
• The governed object is the device and the software installed on or accompanying it, not the software alone.
• The operator is stated as Roku Inc. and/or its subsidiaries and affiliates, so more than one entity may be acting.

Cross-references

• has exception (model-proposed): Roku TVs and Smart Home devices are governed by separate agreements — The opening carve-out removes Roku TVs and Smart Home devices from the class covered by 'all other Roku products', so the scope card is read subject to that exclusion.
• has exception (model-proposed): Outside authorized countries the granted rights stop applying — The rights granted under these terms are withdrawn for content access attempted outside the countries where the device was authorized to be sold, narrowing the grant in the scope card.
• contrast (model-proposed): Roku can amend the terms and continued use counts as acceptance — Both paragraphs treat continued use as acceptance, but they state the consequence of disagreement differently: initial acceptance leaves 'no right to use Roku products', while refusing amended terms is hedged as 'you may not be able to continue using your product with your Roku account'. The contrast is preserved rather than harmonised.

Legal Rights & Agreement Rules · Restriction or exception

Accepting also means arbitration instead of court and automatic software updates

Acceptance bundles two consequences the document flags up front: disputes between the parties will be settled by binding arbitration, glossed as both sides giving up the right to go to court, and the software on Roku devices may be updated automatically. The arbitration sentence is only a summary here; the document later points to separate Dispute Resolution Terms and refers to an opt-out and other exceptions whose content is not part of this source.

Supporting quotations

In accepting these terms, you are also agreeing that:

any disputes between us will be settled by binding arbitration (meaning we both give up the right to go to court)

the software installed on your Roku devices may be automatically updated

Qualifications & exceptions

• The arbitration statement is presented as part of accepting these terms, not as a standalone clause with its own procedure.
• Automatic updating is expressed as what may happen to the software; the updates section later says updates cannot be disabled by the user.
• The arbitration summary is qualified elsewhere by referenced Dispute Resolution Terms, an opt-out and unnamed exceptions.

Not stated here

• The Dispute Resolution Terms, the opt-out procedure and the 'another exception' categories are referenced but not supplied here.

Cross-references

• refers to (model-proposed): Claims go to individual arbitration under separate dispute terms — The arbitration sentence in the acceptance paragraph is a summary; the operative clause with its individual-basis bar and referenced exceptions is the later arbitration card.

Legal Rights & Agreement Rules · Company practice

Features may carry extra terms and Roku may modify or remove them at any time

Two distinct statements share this paragraph. Features, functionality and content 'may' be subject to additional terms, which are promised at the time those services are offered rather than listed in the document. Separately, Roku reserves the right at any time to modify, suspend or remove features, functionality or content from the device, without stating notice, reason or compensation.

Supporting quotations

Certain product features, functionality, and content may be subject to additional terms, which will be provided to you at the time those services are offered.

We reserve the right (at any time) to modify, suspend, or remove certain features, functionality, or content from the Roku device.

Qualifications & exceptions

• Additional terms are only promised for the future ('will be provided to you at the time those services are offered'); none are attached here.
• The reserved right covers modify, suspend and remove, and is expressly exercisable at any time.
• The reservation is directed at the Roku device.
• No notice period, reason or remedy is stated for a change.

Not stated here

• No additional terms for any specific feature are supplied in this source.

Legal Rights & Agreement Rules · Context

The Roku Channel terms and the Privacy Policy are linked, not included

Outside policies are incorporated by reference only. Access to The Roku Channel is described as available 'where available' and subject to its own Terms of Use, and Roku says its Privacy Policy is the document that provides information on how it collects, uses and discloses information from users and about use of its products. Neither policy text is part of this source, so only the fact of incorporation can be asserted here.

Supporting quotations

Access to The Roku Channel (where available) is subject to

provides information on how we collect, use and disclose information from our users and the use of our products

Qualifications & exceptions

• The Roku Channel access is conditioned twice: on availability and on its separate Terms of Use.
• The Privacy Policy is described by its role rather than summarized, and no substantive commitment from it is restated here.

Not stated here

• The Roku Channel Terms of Use and the Roku Privacy Policy texts are not supplied with this document.

Legal Rights & Agreement Rules · Restriction or exception

Use is personal, non-commercial and tied to the country of sale

Three limits are stated together in this paragraph. Roku products are intended for personal, non-commercial use only; the device may only be used in the country where it was sold, with the alternative that Roku's website may specify otherwise; and the software may only be used with the device in which it was installed, binding the software permission to that specific hardware.

Supporting quotations

Roku products are intended for personal, non-commercial use only.

Your Roku device may only be used in the country where the product was sold (or as specified on Roku

The software may only be used with the device in which it was installed.

Qualifications & exceptions

• The country limit has a stated escape: use 'as specified on Roku's website'.
• The software limit is device-bound rather than country-bound: it is the device it was installed in.
• 'intended for' frames personal, non-commercial use as the product's purpose, so this sentence states intent rather than defining a permission with a named remedy.

Legal Rights & Agreement Rules · Restriction or exception

Outside authorized countries the granted rights stop applying

Territorial limits run through this paragraph. Certain content is available only in countries where the device was authorized to be sold; if a user attempts to access content outside those countries, the rights granted under these terms will not apply; content providers may use technologies to determine or verify location; and the user may simply be unable to use the product to reach content outside the device's designated country.

Supporting quotations

Certain content is only available in those countries where the device has been authorized to be sold.

If you attempt to access content outside of these countries, the rights granted under these terms will not apply.

Some content providers may use technologies to determine or verify your location, and you may not be able to use your Roku product to access content outside of its designated country.

Qualifications & exceptions

• The reference territory is where the device was authorized to be sold, not the user's location, residence or citizenship.
• Location checking is attributed to content providers' technologies and may operate as a block rather than as a breach finding.
• The stated consequence is that the granted rights will not apply, not a penalty or termination.

Cross-references

• exception to (model-proposed): Acceptance happens by using, activating or linking a Roku product — The rights granted under these terms are withdrawn for content access attempted outside the countries where the device was authorized to be sold, narrowing the grant in the scope card.

Legal Rights & Agreement Rules · Restriction or exception

Users carry their own import and export compliance burden

Compliance with import and/or export laws applying to use of the Roku products is placed on the user. The document does not identify any specific law, jurisdiction or threshold, so the obligation is stated as a general personal responsibility.

Supporting quotations

You are responsible for complying with any import and/or export laws that apply to your use of your Roku products.

Qualifications & exceptions

• The responsibility is the user's, and no specific import or export regime is named.

Not stated here

• Which import or export laws apply to a given user is not specified in this source.

Legal Rights & Agreement Rules · Company practice

Software updates are automatic, may need a restart and cannot be disabled

Updates to the software on the device - or to a content provider's channel app - arrive automatically over the internet, often in the background, and may include bug fixes, interface or access improvements, security purposes and changes that add, change or remove features and functionality. Data charges may apply, some updates may require a restart, and the document states updates are necessary for operation, functionality and compatibility with content providers and cannot be disabled by the user.

Supporting quotations

From time to time, the software installed on your Roku device will require an update or a content provider may update their software application that you use to access their content (their channel app) on your Roku device.

Updates include things like bug fixes, improvements to the user interface or how you access content, for security purposes, and other changes that may add, change, or remove certain features and functionality.

These updates happen automatically via the internet (data charges may apply) and are often completed in the background, which should not interfere with your use, however, some Roku software updates may require you to restart your device.

Updates are necessary to maintain the operation and functionality of your Roku product and/or compatibility with content providers and their services and cannot be disabled by you.

Qualifications & exceptions

• Delivery is automatic via the internet and data charges may apply to it.
• Background completion is described as typical rather than guaranteed: 'often completed in the background, which should not interfere with your use'.
• Some updates may require restarting the device.
• Updates are stated as necessary to maintain operation, functionality and content-provider compatibility.
• Updates cannot be disabled by the user, and may add, change or remove features and functionality.

Not stated here

• No schedule, size limit, rollback path or notice period for updates is stated.

Legal Rights & Agreement Rules · Restriction or exception

Products and services come AS IS except for the device's limited warranty

Outside one carve-out, Roku disclaims quality promises: apart from the limited product warranty that accompanies the device, products and services are provided 'AS IS' and on an 'AS AVAILABLE' basis, and to the maximum extent permitted by applicable law Roku disclaims merchantability, fitness for a particular purpose, non-infringement and any warranties arising out of course of dealing or usage of trade. The carve-out is narrow and its text is not reproduced here, so nothing about its duration or coverage can be taken from this source.

Supporting quotations

Except for the limited product warranty accompanying the device, Roku products and services are provided

to the maximum extent permitted by applicable law, WE DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

Qualifications & exceptions

• The only stated exception is the limited product warranty accompanying the device.
• The disclaimer is bounded by 'to the maximum extent permitted by applicable law'.
• Four warranty types are disclaimed outright rather than limited: merchantability, fitness for a particular purpose, non-infringement, and course of dealing or usage of trade.
• A following section says these exclusions may not apply in some jurisdictions.

Not stated here

• The limited product warranty accompanying the device is referenced but its text is not part of this source.

Cross-references

• has exception (model-proposed): Local law can switch the disclaimers and limits back on — The saving clause can displace the AS IS disclaimer where local law forbids the exclusion of certain warranties.

Legal Rights & Agreement Rules · Restriction or exception

No promise that the service will meet your needs or run uninterrupted

Roku states it makes no warranty that what the product does will meet the user's requirements or be available on an uninterrupted, secure or error-free basis, and separately makes no warranty about the quality of any information or content delivered through the product. Both statements concern service performance and content quality rather than the device hardware itself, which is left to the warranty carve-out in the same section.

Supporting quotations

We make no warranty that the services provided by the product will meet your requirements or will be available on an uninterrupted, secure, or error-free basis.

We make no warranty regarding the quality of any information or content provided through the product.

Qualifications & exceptions

• The availability disclaimer names three qualities at once: uninterrupted, secure and error-free.
• It is tied to the product's services meeting the user's own requirements as well as to availability.
• The quality disclaimer covers information or content provided through the product.

Legal Rights & Agreement Rules · Restriction or exception

Indirect, punitive and unforeseeable losses are excluded

Two exclusions operate here. Where the law permits, Roku says it will not be responsible for indirect, special, consequential, exemplary or punitive damages. Separately, stated as applying in all cases, it will not be liable for any loss or damage that is not reasonably foreseeable, so even losses outside the five listed categories are out of reach unless foreseeable.

Supporting quotations

WHEN PERMITTED BY LAW, WE WILL NOT BE RESPONSIBLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

IN ALL CASES, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.

Qualifications & exceptions

• The listed-damages exclusion is conditioned on what the law permits ('WHEN PERMITTED BY LAW').
• Five damage types are named: indirect, special, consequential, exemplary and punitive.
• The unforeseeable-loss exclusion is stated 'IN ALL CASES' rather than only where law permits.
• A later section says these limitations may not apply in some jurisdictions.

Cross-references

• has exception (model-proposed): Local law can switch the disclaimers and limits back on — The same saving clause also limits the exclusion of consequential damages, which the liability section excludes only when the law permits it.

Legal Rights & Agreement Rules · Restriction or exception

Total liability is capped at the price you paid for the product

The aggregate ceiling is monetary and specific: to the extent the law permits, Roku's total liability from all causes of action and under all theories of liability - expressly including implied warranties - is limited to the purchase price the user actually paid for the product. No other cap, floor or category of damages with its own limit is stated.

Supporting quotations

TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE PURCHASE PRICE (THAT YOU PAID) FOR THIS PRODUCT.

Qualifications & exceptions

• The cap is bounded by 'TO THE EXTENT PERMITTED BY LAW'.
• It aggregates all causes of action and all theories of liability.
• Implied warranties are explicitly inside the cap.
• The measure is the purchase price '(THAT YOU PAID)' for this product, not its list price or replacement value.

Cross-references

• has exception (model-proposed): Local law can switch the disclaimers and limits back on — Because the saving clause can make the limitations above inapplicable, the purchase-price cap also yields in those jurisdictions.

Legal Rights & Agreement Rules · Restriction or exception

Local law can switch the disclaimers and limits back on

A saving clause follows the warranty and liability sections: because some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, the disclaimers and limitations above may not apply to a user in such a jurisdiction. The clause names no jurisdiction and does not say which of the above provisions fall away.

Supporting quotations

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the disclaimers and limitations above may not apply to you.

Qualifications & exceptions

• It refers to unnamed 'Some jurisdictions'.
• It covers warranty exclusions and limits on consequential or incidental damages.
• The effect is personal ('may not apply to you'), not a general invalidation of the terms.

Not stated here

• Which jurisdictions qualify and which of the above disclaimers or limits are displaced is not stated.

Cross-references

• exception to (model-proposed): Products and services come AS IS except for the device's limited warranty — The saving clause can displace the AS IS disclaimer where local law forbids the exclusion of certain warranties.
• exception to (model-proposed): Indirect, punitive and unforeseeable losses are excluded — The same saving clause also limits the exclusion of consequential damages, which the liability section excludes only when the law permits it.
• exception to (model-proposed): Total liability is capped at the price you paid for the product — Because the saving clause can make the limitations above inapplicable, the purchase-price cap also yields in those jurisdictions.

Legal Rights & Agreement Rules · Restriction or exception

Claims go to individual arbitration under separate dispute terms

All claims arising out of or relating to the Roku account or any Roku product or service must be resolved exclusively through arbitration. The procedure itself is not in this document: arbitration runs 'according to these' Dispute Resolution Terms, which are linked rather than reproduced, and each claim may only be conducted on an individual basis, never as a class, consolidated or representative action. The clause also records two escape routes without describing them - a possible opt-out and unnamed other exceptions.

Supporting quotations

All claims arising out of or relating to your Roku account or any Roku product or service will be resolved exclusively through arbitration

according to these

unless you opted out or another exception applies.

We both agree that all claims may only be conducted on an individual basis (and not in a class, consolidated, or representative action).

Qualifications & exceptions

• Arbitration is exclusive for claims relating to account, product or service.
• The governing procedure is the referenced Dispute Resolution Terms, not this document.
• 'unless you opted out or another exception applies' leaves both routes undefined here.
• The individual-basis bar covers class, consolidated and representative proceedings, and binds both sides.

Not stated here

• The Dispute Resolution Terms, the opt-out mechanism and the other exceptions are referenced but not supplied in this source.

Cross-references

• referred to by (model-proposed): Accepting also means arbitration instead of court and automatic software updates — The arbitration sentence in the acceptance paragraph is a summary; the operative clause with its individual-basis bar and referenced exceptions is the later arbitration card.

Legal Rights & Agreement Rules · Context

Delaware law governs, with California courts as the court fallback

Choice of law and forum are split. The terms are governed by the laws of the State of Delaware, expressly without applying conflict-of-laws principles that would point to another jurisdiction; and if a claim proceeds in court rather than in arbitration, the parties agree that exclusive jurisdiction and venue is federal court for the Northern District of California or state court in Santa Clara County. The document does not describe the cases in which a claim would reach court, given the arbitration clause and its unnamed exceptions.

Supporting quotations

These terms are governed by the laws of the State of Delaware, without regard to any conflict of laws principles that may provide the application of the law of another jurisdiction.

If, for any reason, a claim proceeds in court rather than in arbitration,

the exclusive jurisdiction and venue for any legal proceeding is either federal court of the Northern District of California or state court in Santa Clara County, California.

Qualifications & exceptions

• Delaware law is chosen 'without regard to any conflict of laws principles'.
• The court route is framed as a fallback ('If, for any reason').
• Two alternative fora are named: federal court for the Northern District of California or Santa Clara County state court.
• Jurisdiction and venue are both stated to be exclusive.

Not stated here

• When a claim would proceed in court rather than arbitration is not described in this source.

Legal Rights & Agreement Rules · Restriction or exception

Only you and Roku can rely on these terms, and your rights cannot be transferred

The contract is stated as bilateral: it is between the user and Roku, and no other person has any right to enforce any of these terms on the user's behalf, so a third party cannot invoke them. In addition the user's rights under the terms are not transferable, with no exception stated for assignees or heirs.

Supporting quotations

These terms are between you and Roku and no other person has any right to enforce these terms on your behalf.

Your rights are not transferable.

Qualifications & exceptions

• No third-party enforcement right is recognised: the bar is on enforcing any term on the user's behalf.
• The non-transferability rule is stated flatly, with no carve-out for transfer of a device.

Legal Rights & Agreement Rules · Context

An invalid paragraph is trimmed rather than voiding the rest

Two structural rules sit together: each paragraph is intended to operate separately, and if a court or relevant authority finds any term invalid or unenforceable, that term is enforced to the maximum extent permissible while the remaining terms stay in full force and effect. A finding against one provision therefore narrows it rather than removing the agreement.

Supporting quotations

Each paragraph is intended to operate separately.

those terms will be enforced to the maximum extent permissible and the remaining terms will remain in full force and effect.

Qualifications & exceptions

• Severability is applied per paragraph.
• The offending term is still enforced 'to the maximum extent permissible', not simply dropped.
• Nothing is said about what happens to a whole section found unenforceable.

Legal Rights & Agreement Rules · Restriction or exception

Roku not enforcing a term does not waive it

Roku states that if it delays or chooses not to enforce these terms, that neither waives its rights nor relieves the user of the duty to comply. The clause is symmetrical: it preserves Roku's ability to enforce later and blocks the user from reading past tolerance as permission.

Supporting quotations

If we delay or chose not to enforce these terms, that will not mean that we have waived our rights or that you do not have to comply with these terms.

Qualifications & exceptions

• It covers both delay and a deliberate choice not to enforce.
• It preserves both Roku's rights and the user's continuing compliance duty.

Legal Rights & Agreement Rules · Company practice

Roku can amend the terms and continued use counts as acceptance

Changes are unilateral: Roku may amend these terms from time to time, will post revised terms on its website when changes are material and may also notify through the product or the account, and using the product after the changes take effect constitutes acceptance of them. The consequence of disagreement is stated more cautiously here than at first acceptance - 'you may not be able to continue using your product with your Roku account' rather than a flat denial of any right to use - and no notice period is given.

Supporting quotations

These terms may be amended by us from time to time.

If we make material changes to these terms, we will post the revised terms on our website and may also notify you through your Roku product or your Roku account.

Your use after the changes go into effect will constitute your acceptance of those changes.

If you do not agree to the new terms, you may not be able to continue using your product with your Roku account.

Qualifications & exceptions

• Amendment is by Roku, with no frequency limit or advance period stated.
• Posting is promised for material changes; notifying through product or account is a possibility ('may also').
• Acceptance of the new terms is by continued use after they go into effect.
• The stated consequence of disagreement is hedged as 'may not be able to'.

Not stated here

• No minimum notice period and no definition of a material change are stated.

Cross-references

• contrast (model-proposed): Acceptance happens by using, activating or linking a Roku product — Both paragraphs treat continued use as acceptance, but they state the consequence of disagreement differently: initial acceptance leaves 'no right to use Roku products', while refusing amended terms is hedged as 'you may not be able to continue using your product with your Roku account'. The contrast is preserved rather than harmonised.

Legal Rights & Agreement Rules · Context

Questions about the terms are directed to a contact page

The document ends its substantive clauses by pointing users who have questions about these terms to Roku's contact page. No response time, escalation route or remedy is promised, and this route is separate from the arbitration path set out earlier.

Supporting quotations

If you have any questions about these terms, you can

Qualifications & exceptions

• It is a pointer for questions only, with no response commitment or timeframe stated.
• It is not presented as part of the dispute process.

Legal Rights & Agreement Rules · Context

This version is stated as effective October 17, 2020

The document's own dating line reads 'Effective: October 17, 2020', which is the version date carried with this saved copy. Because the opening paragraphs route Roku TVs and Roku Smart Home devices to their own agreements, this date applies to the text published here only and says nothing about the versions of those separate agreements.

Supporting quotations

Effective: October 17, 2020

Qualifications & exceptions

• The date is stated as an effective date rather than a last-updated or review date.
• It dates this text only; the separately named product agreements carry their own dating.