The Roku Channel App Terms of Use

Roku · agreement dated September 27, 2020 · Official agreement

Read the agreement

3 of 35 cards in Account & Service Control

Account & Service Control · Restriction or exception

Breaking these terms can end your account or app access

Roku reserves the right to suspend or terminate a user's right to access their account and/or use the app after any violation of these terms. The remedy reaches the account as well as the app, so a breach here can also affect the wider Roku account used elsewhere.

Details
Who
Roku (we)
Condition
if you violate any of these terms
What it does
suspend or terminate

Supporting quotations

If you violate any of these terms, we have the right to suspend or terminate your right to access your account and/or use the app.

Qualifications & exceptions

  • Triggered by violating any of these terms; no threshold of seriousness is stated.
  • Suspension or termination may reach either the account or the app, or both.

Not stated here

  • No notice period, appeal route or reinstatement process is described for this suspension.

Cross-references

Also annotated in the same passage (3)

Account & Service Control · Restriction or exception

Premium content requires signing in to a Roku account

Accessing premium content requires logging in to a Roku account. Free use of the app is therefore separate from the account sign-in that unlocks premium content.

Details
What it covers
premium content on The Roku Channel
Condition
login to your Roku account

Supporting quotations

To access premium content on The Roku Channel, you will need to login to your Roku account.

Qualifications & exceptions

  • Applies to premium content on The Roku Channel, not stated for the app's non-premium use.

Not stated here

  • What distinguishes premium content from other content is not defined in this document.
Also annotated in the same passage (2)

Account & Service Control · Restriction or exception

Access can be cut for hacked accounts, rights problems or suspected fraud

Access to the app or to certain content may be restricted or removed where there is reason to believe the user's Roku account has been hacked, stolen or compromised, or that the content is not properly authorized or licensed in the user's country or violates applicable law. Access may also be suspended where Roku believes suspension is necessary to protect itself, its content providers or partners from conduct it believes to be fraudulent, improper or illegal — a standard judged by Roku's own belief.

Details
Who
Roku (we)
Condition
reason to believe account compromised, content unauthorized or unlawful, or belief that suspension protects Roku and its partners
What it does
restrict or remove access; suspend access

Supporting quotations

We reserve the right to restrict (or remove) access to the app (or to certain content) if we have reason to believe that your Roku account has been hacked, stolen, or compromised, or that the content is not properly authorized or licensed in your country or violates applicable law.
We may also suspend your access to the app if we believe it is necessary to protect Roku or our content providers and partners from what we believe to be fraudulent, improper, or illegal activity.

Qualifications & exceptions

  • Account-based ground: reason to believe the account was hacked, stolen or compromised.
  • Content-based ground: reason to believe content is not properly authorized or licensed in the user's country or violates applicable law.
  • Fraud ground turns on what Roku believes is necessary to protect Roku, its content providers and partners.

Not stated here

  • The terms do not describe notice, evidence, or any way to challenge a restriction made on these grounds.

Cross-references

  • contrast (model-proposed): Breaking these terms can end your account or app access — Both end access, but on different triggers and standards: this card turns on a breach of the terms, while the other turns on a belief that the account was compromised, the content unlawful or the activity fraudulent.
Also annotated in the same passage (1)