Roku Privacy Policy

Roku · agreement dated July 1, 2026 · Official agreement

Read the agreement

3 of 253 cards in Charges & Financial Obligations

Charges & Financial Obligations · Company practice

Adding a payment method or ordering from Roku adds payment and shipping details

Attaching a credit card or other payment method to the account, or placing an order with Roku, brings in "your payment information and billing address", and for a product purchase Roku may also need "other information that may be needed to complete your purchase, such as your shipping address, tax ID or other verification information". The trigger is either adding a stored payment method or actually ordering, and the second category is open-ended, tied to completing the purchase rather than listed exhaustively.

Details
Who
Roku
What it covers
payment information, billing address, and for product purchases shipping address, tax ID or other verification information
Condition
you add a credit card or payment method or place an order

Supporting quotations

When you add a credit card or payment method to your account or place an order with us, we will also collect your payment information and billing address, and if you make a product purchase, other information that may be needed to complete your purchase, such as your shipping address, tax ID or other verification information.

Qualifications & exceptions

  • Triggered by adding a payment method to the account or placing an order, not by browsing.
  • Extra verification data is framed as what "may be needed to complete your purchase", leaving the set open.

Not stated here

  • What counts as "other verification information" beyond shipping address and tax ID is not defined.

Charges & Financial Obligations · Company practice

Linking another company's payment service feeds Roku payment and billing data

Adding an outside payment method to the account produces data at Roku: if a user adds a third-party payment service to the Roku account, Roku will receive payment and billing information about that user, such as the payment method, from that service. Receipt is stated flatly once the link exists, rather than depending on a later purchase.

Details
What it covers
payment and billing information, for example the payment method
Condition
you add a third-party payment service to your Roku account

Supporting quotations

If you add a third-party payment service to your Roku account, we will receive payment and billing information about you (e.g., your payment method) from that service.

Qualifications & exceptions

  • Triggered by adding a third-party payment service to the Roku account.
  • The payment method is the named example of what is received.

Not stated here

  • The full set of payment and billing fields received is not enumerated.
Also annotated in the same passage (1)

Charges & Financial Obligations · Company practice

Vendors running parts of Roku's operation report back, including payment balances

Roku outsources some operations, and those vendors are themselves a source of data: payment service providers provide payment or balance information as one named example. The flow is operational rather than promotional — it is the information needed to run payments and accounts.

Details
Who
payment service providers
What it covers
payment or balance information

Supporting quotations

payment service providers that provide us payment or balance information

Qualifications & exceptions

  • Limited to providers and vendors used for Roku's own operations; payment or balance information is the named example.

Not stated here

  • Which other vendors return data to Roku is not listed.
Also annotated in the same passage (1)