Terms of Service

Slack · agreement dated October 15, 2026 · Official agreement

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6 of 153 cards in Content & IP Rights

Content & IP Rights · Restriction or exception

The Customer may not modify, copy, frame or reverse engineer a Service, with some exceptions

The Customer will not modify, copy or create derivative works of a Service or any part, feature, function or user interface of it. It will not frame or mirror any part of a Service, other than framing on the Customer's own intranets or otherwise for its own internal business purposes or as permitted in the Documentation. Except to the extent permitted by applicable law, it will not disassemble, reverse engineer or decompile a Service, or access it to build a competitive product or service, build a product or service using similar ideas, features, functions or graphics, copy any ideas, features, functions or graphics, or determine whether the Services are within the scope of any patent.

Details not recorded for this card

Supporting quotations

(h) modify, copy, or create derivative works of a Service or any part, feature, function or user interface thereof
(i) frame or mirror any part of any Service, other than framing on Customer's own intranets or otherwise for its own internal business purposes or as permitted in the Documentation
(j) except to the extent permitted by applicable law, disassemble, reverse engineer, or decompile a Service or access it to (1) build a competitive product or service, (2) build a product or service using similar ideas, features, functions or graphics of the Service, (3) copy any ideas, features, functions or graphics of the Service, or (4) determine whether the Services are within the scope of any patent.

Qualifications & exceptions

  • Framing is allowed on the Customer's own intranets, for its own internal business purposes, or as permitted in the Documentation.
  • The reverse-engineering and competitive-use bar applies except to the extent applicable law permits.

Not stated here

  • The text does not say which applicable law permits reverse engineering, or what it allows.
Also annotated in the same passage (3)

Content & IP Rights · Permission or license

The Customer grants SFDC a perpetual, irrevocable, royalty-free license to use any feedback its Users give

The Customer grants SFDC and its Affiliates a worldwide, perpetual, irrevocable, royalty-free license to use, distribute, disclose, and make and incorporate into its services any suggestion, enhancement request, recommendation, correction or other feedback provided by the Customer or Users relating to the operation of SFDC's or its Affiliates' services.

Details not recorded for this card

Supporting quotations

Customer grants to SFDC and its Affiliates a worldwide, perpetual, irrevocable, royalty-free license to use, distribute, disclose, and make and incorporate into its services any suggestion, enhancement request, recommendation, correction or other feedback provided by Customer or Users relating to the operation of SFDC’s or its Affiliates’ services.

Qualifications & exceptions

  • Covers feedback provided by the Customer or Users relating to the operation of SFDC's or its Affiliates' services.

Content & IP Rights · Context

Customer Data is data submitted to the online Services, and excludes Non-SFDC Applications

"Customer Data" means electronic data and information submitted by or for the Customer to the online Services. It excludes Non-SFDC Applications, which are software functionality provided by the Customer or a third party, or listed on a Marketplace, that interoperates with a Service.

Details not recorded for this card

Supporting quotations

“Customer Data” means electronic data and information submitted by or for Customer to the online Services, excluding Non-SFDC Applications.
“Non-SFDC Application” means Web-based, mobile, offline or other software functionality that interoperates with a Service, that is provided by Customer or a third party and/or listed on a Marketplace

Qualifications & exceptions

  • Only data submitted to the online Services is covered by the definition.
Also annotated in the same passage (15)
7 more

Content & IP Rights · Restriction or exception

SFDC and its licensors keep all rights in the Services, and the Customer gets only the rights expressly granted

Subject to the limited rights expressly granted, SFDC, its Affiliates and its licensors reserve all right, title and interest in the Services, including related intellectual property rights. No rights are granted to the Customer other than those expressly set forth in the agreement.

Details not recorded for this card

Supporting quotations

Subject to the limited rights expressly granted hereunder, SFDC, its Affiliates, and its licensors reserve all of their right, title and interest in and to the Services, including all of their related intellectual property rights. No rights are granted to Customer hereunder other than as expressly set forth herein.

Content & IP Rights · Permission or license

The Customer licenses SFDC to host, copy, use, transmit and display its data and code to run the Services

The Customer grants SFDC, its Affiliates and applicable contractors a worldwide, limited-term license to host, copy, use, transmit and display any Non-SFDC Applications and program code created by or for the Customer using a Service or for use with the Services, and Customer Data, each as appropriate for SFDC to provide and ensure proper operation of the Services and associated systems in accordance with the agreement.

Details not recorded for this card

Supporting quotations

Customer grants SFDC, its Affiliates and applicable contractors a worldwide, limited-term license to host, copy, use, transmit, and display any Non-SFDC Applications and program code created by or for Customer using a Service or for use by Customer with the Services, and Customer Data, each as appropriate for SFDC to provide and ensure proper operation of the Services and associated systems in accordance with this Agreement.
“Customer Data” means electronic data and information submitted by or for Customer to the online Services, excluding Non-SFDC Applications.

Qualifications & exceptions

  • The license is limited-term and tied to what is appropriate for SFDC to provide and ensure proper operation of the Services and associated systems.

Not stated here

  • The text does not define the length of the "limited term".
Also annotated in the same passage (11)
3 more

Content & IP Rights · Company commitment

SFDC acquires no ownership of Customer Data, Non-SFDC Applications or Customer program code beyond the limited licenses

Subject to the limited licenses granted in the agreement, SFDC acquires no right, title or interest from the Customer or its licensors under the agreement in or to any Customer Data, Non-SFDC Application or the Customer's program code.

Details not recorded for this card

Supporting quotations

Subject to the limited licenses granted herein, SFDC acquires no right, title or interest from Customer or its licensors under this Agreement in or to any Customer Data, Non-SFDC Application or such program code.

Qualifications & exceptions

  • Subject to the limited licenses the Customer grants.
Also annotated in the same passage (2)