Terms of Service

Slack · agreement dated October 15, 2026 · Official agreement

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26 of 153 cards in Charges & Financial Obligations

Charges & Financial Obligations · Restriction or exception

Services are subject to usage limits; over-limit Customers may have to sign for more or pay for excess usage

Services are subject to usage limits specified in Order Forms and the Documentation. If the Customer exceeds a contractual usage limit, SFDC may work with the Customer to seek to reduce its usage to the limit. If, despite those efforts, the Customer is unable or unwilling to stay within the limit, the Customer will execute an Order Form for additional quantities of the Services promptly on SFDC's request, and/or pay any invoice for excess usage under the "Invoicing and Payment" section.

Details not recorded for this card

Supporting quotations

Services are subject to usage limits specified in Order Forms and Documentation.
If Customer exceeds a contractual usage limit, SFDC may work with Customer to seek to reduce Customer’s usage so that it conforms to that limit.
Customer will execute an Order Form for additional quantities of the applicable Services promptly upon SFDC’s request, and/or pay any invoice for excess usage in accordance with the “Invoicing and Payment” section below.

Qualifications & exceptions

  • The additional Order Form or payment duty arises if the Customer is unable or unwilling to abide by the limit despite SFDC's efforts.

Charges & Financial Obligations · User right or choice

If a party falls under a direct competitor of the other, the other may terminate and get a prepaid-fee refund

If a party is acquired by, sells substantially all of its assets to, or undergoes a change of control in favor of, a direct competitor of the other party, the other party may terminate the agreement on written notice. In that case SFDC will refund the Customer any prepaid fees covering the remainder of the term of all subscriptions for the period after the effective date of termination.

Details not recorded for this card

Supporting quotations

Notwithstanding the foregoing, if a party is acquired by, sells substantially all of its assets to, or undergoes a change of control in favor of, a direct competitor of the other party, then such other party may terminate this Agreement upon written notice.
In the event of such a termination, SFDC will refund Customer any prepaid fees covering the remainder of the term of all subscriptions for the period after the effective date of such termination.

Qualifications & exceptions

  • The termination right belongs to the other party and requires written notice.

Not stated here

  • The text does not define "direct competitor" or "change of control".
Also annotated in the same passage (1)

Charges & Financial Obligations · Company commitment

For French Customers SFDC will issue electronic invoices and e-reports under French VAT rules from September 1, 2026

Subject to the stated conditions, SFDC will issue invoices and perform transaction and payment e-reporting in electronic format in accordance with applicable French VAT, electronic invoicing and e-reporting laws and regulations (including named articles of the French Tax Code), effective from September 1, 2026, for the sale of goods and services between residents established or identified in the territory of the French State, including French overseas departments subject to French VAT (the "French E-Invoicing and E-Reporting Requirements").

Details not recorded for this card

Supporting quotations

(2) a new Section 12.12.1 is added as follows:
12.12.1 Electronic Invoicing. Subject to the conditions set forth herein, and with respect to invoicing for Services provided pursuant to this Agreement, SFDC will issue invoices and perform transaction and payment e-reporting in electronic format in accordance with applicable French VAT, electronic invoicing, and e-reporting laws and regulations
effective from September 1, 2026, for the sale of goods and services performed between residents, established or identified in the territory of the French State, including French overseas departments subject to French VAT (the “French E-Invoicing and E-Reporting Requirements”).

Qualifications & exceptions

  • Applies to Customers domiciled in France.
  • Effective from September 1, 2026, for sales between residents established or identified in French territory.

Not stated here

  • The cited French Tax Code articles are external laws that were not supplied, so their content is not analyzed here.

Charges & Financial Obligations · Restriction or exception

French Customers must provide complete invoicing information and promptly report changes

The Customer will provide SFDC with complete and accurate information necessary for the issuance and routing of electronic invoices under the French E-Invoicing and E-Reporting Requirements and will promptly notify SFDC of any changes to it.

Details not recorded for this card

Supporting quotations

Customer will provide SFDC with complete and accurate information necessary for the issuance and routing of electronic invoices under French E-Invoicing and E-Reporting Requirements and will promptly notify SFDC of any changes to such information.

Qualifications & exceptions

  • Applies to Customers domiciled in France.

Charges & Financial Obligations · Restriction or exception

For French Customers, platform delays, portal incidents and invoice status changes do not excuse or delay payment

Except to the extent required by the French E-Invoicing and E-Reporting Requirements, none of the following by itself excuses or suspends the Customer's payment obligations or extends the payment due date: (a) any delay, rejection, routing failure or unavailability caused by the Customer's dematerialization platform or public invoicing portal; (b) any incident affecting the public invoicing portal; or (c) any issue resulting from the Customer's failure to comply with these terms. Rejecting or changing an invoice status in the Customer's platform or portal does not alter payment terms or suspend payment, and payment disputes remain governed by the agreement. SFDC may also provide invoice copies by email or other means in addition to the electronic invoicing network.

Details not recorded for this card

Supporting quotations

Except to the extent required by French E-Invoicing and E-Reporting Requirements, none of the following will, by itself, excuse or suspend Customer’s payment obligations or extend the applicable payment due date: (a) any delay, rejection, routing failure, or unavailability caused by Customer’s dematerialization platform or public invoicing portal; (b) any incident affecting the public invoicing portal; or (c) any issue resulting from Customer’s failure to comply with the terms herein.
SFDC reserves the right to provide any invoice copy in electronic form via email or other means in addition to the electronic invoicing network described herein.
rejecting or changing an invoice status in Customer’s dematerialization platform or public invoicing portal shall not alter payment terms or suspend Customer’s payment obligations. Payment disputes remain governed by the terms of the Agreement.

Qualifications & exceptions

  • Applies to Customers domiciled in France.
  • The exceptions apply except to the extent required by the French E-Invoicing and E-Reporting Requirements.

Charges & Financial Obligations · Procedure

In Italy, invoices are issued electronically and the Customer must provide its registration and tax details in writing

For Customers domiciled in Italy, the invoice will be issued in electronic format as defined in article 1, paragraph 916, of Law no. 205 of December 27, 2017, which introduced the electronic invoicing obligation from January 1, 2019, for sales of goods and services between residents established or identified in Italian territory. To facilitate this, the Customer must provide SFDC in writing with at least its full registered company name, registered office address, VAT number, tax/fiscal code and any additional code or information required under applicable law, and the parties shall cooperate diligently to enable the process. SFDC may also provide invoice copies in electronic form by email.

Details not recorded for this card

Supporting quotations

The invoice will be issued in electronic format as defined in article 1, paragraph 916, of Law no. 205 of December 27, 2017
To facilitate such electronic invoicing, Customer shall provide to SFDC at least the following information in writing: Customer full registered company name, registered office address, VAT number, tax/fiscal code and any additional code and/or relevant information required under applicable law.
SFDC reserves the right to provide any invoice copy in electronic form via email in addition to the electronic invoicing described herein.

Qualifications & exceptions

  • Applies only to Customers domiciled in Italy.

Not stated here

  • The Italian law cited is external law that was not supplied, so its content is not analyzed here.
Also annotated in the same passage (1)

Charges & Financial Obligations · Restriction or exception

In Italy, errors from the Customer's incorrect or insufficient invoicing information do not extend the payment term

For Customers domiciled in Italy, any error caused by the Customer providing incorrect or insufficient invoicing information that prevents SFDC from successfully submitting the electronic invoice to the SDI, prevents the SDI from processing it, or otherwise requires SFDC to issue an invoice again, does not extend the payment term in the invoicing and payment section. The term is still calculated from the date of the original invoice, which is due net 30 days from the invoice date unless the Order Form says otherwise.

Details not recorded for this card

Supporting quotations

Any error due to the provision by Customer of incorrect or insufficient invoicing information preventing (a) SFDC to successfully submit the electronic invoice to the SDI or (b) the SDI to duly and effectively process such invoice or (c) which, in any event, requires SFDC to issue an invoice again, shall not result in an extension of the payment term set out in the “Invoicing and Payment” section above, and such term shall still be calculated from the date of the original invoice.
Unless otherwise stated in the Order Form, fees are due net 30 days from the invoice date.

Qualifications & exceptions

  • Applies only to Customers domiciled in Italy.
Also annotated in the same passage (2)

Charges & Financial Obligations · Restriction or exception

In Italy, a Customer under the split payment regime is solely responsible for VAT and must confirm and prove it

For Customers domiciled in Italy that are subject to the "split payment" regime, the Customer is exclusively responsible for payment of any VAT amount due. The Customer must confirm to SFDC that the regime applies and, if it does, provide SFDC with proof of the VAT payment (the source repeats the proof requirement).

Details not recorded for this card

Supporting quotations

5.2.3 Split Payment. If subject to the “split payment” regime, Customer shall be exclusively responsible for payment of any VAT amount due, provided that Customer shall confirm to SFDC the applicability of such regime and, if applicable, Customer shall provide proof of such VAT payment to SFDC

Qualifications & exceptions

  • Applies only to Customers domiciled in Italy that are subject to the split payment regime.

Charges & Financial Obligations · Restriction or exception

In Italy, overdue amounts may accrue 1.5% monthly interest without notice of default

For Customers domiciled in Italy, subject to the "Payment Disputes" section, if an invoiced amount is not received by the due date, then without limiting SFDC's rights or remedies, those charges, without the need for notice of default, may accrue late interest at 1.5% of the outstanding balance per month, or the maximum rate permitted by law (Legislative Decree no. 231/2002), whichever is lower, and/or SFDC may condition future subscription renewals and Order Forms on payment terms shorter than those in the invoicing and payment section.

Details not recorded for this card

Supporting quotations

Subject to the “Payment Disputes” section below, if any invoiced amount is not received by SFDC by the due date, then without limiting SFDC’s rights or remedies, those charges, without the need for notice of default, may accrue late interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law (Legislative Decree no. 231/2002), whichever is lower and/or (b) SFDC may condition future subscription renewals and Order Forms on payment terms shorter than those specified in the “Invoicing and Payment” section above.

Qualifications & exceptions

  • Applies only to Customers domiciled in Italy.
  • Interest is the lower of 1.5% per month or the maximum rate permitted by law.
  • Subject to the Payment Disputes section.

Not stated here

  • The text refers to a "Payment Disputes" section below; the main agreement's payment disputes section is read as the one meant, but the Italy text does not say so.

Charges & Financial Obligations · Procedure

In India, fees are invoiced in advance and due net 30 days; GST Portal submission delays do not change the payment term

For Customers domiciled in India, Section 5.2 "Invoicing and Payment" is replaced. Unless the relevant Order Form says otherwise, fees (i) will be invoiced in advance and (ii) are due net 30 days from the invoice date. The parties acknowledge that invoices are also submitted electronically by SFDC through the Government of India's e-invoicing system (the "GST Portal") as described in the "Electronic Invoicing" section, and any delay due to such submission does not affect the payment term. The Customer is responsible for providing complete and accurate billing and contact information to SFDC and for notifying SFDC of changes.

Details not recorded for this card

Supporting quotations

12.16.2 Section 5.2 “Invoicing and Payment” of this Agreement is replaced with the following section:
5.2 Invoicing and Payment
5.2.1 Invoicing and Payment. Unless otherwise stated in the relevant Order Form, fees (i) will be invoiced in advance, and
(ii) are due net 30 days from the invoice date.. The parties acknowledge that invoices are also to be submitted electronically by SFDC in accordance with the “Electronic Invoicing” section below through the Government of India’s e-invoicing system (“GST Portal”) and any delay due to such submission shall not affect the foregoing payment term. Customer shall be responsible for providing complete and accurate billing and contact information to SFDC and shall notify SFDC of any changes to such information.

Qualifications & exceptions

  • Applies only to Customers domiciled in India.
  • The advance invoicing and net 30 terms apply unless the relevant Order Form says otherwise.

Charges & Financial Obligations · Restriction or exception

In India, the Customer must give tax details, and invoicing errors or portal failures do not extend payment terms

For Customers domiciled in India, the Customer must provide SFDC in writing with at least its full registered company or legal entity name, registered office address, goods and services tax identification number, address and/or other information required under applicable law, and the parties shall cooperate diligently on electronic invoicing. Any error or delay in issuing the electronic invoice due to (a) the Customer's incorrect or insufficient invoicing information, (b) the GST Portal or another government authority (or its designated agent or agency) not being able to process the invoice, or (c) any event requiring SFDC to issue an invoice again, does not extend the payment term, which is still calculated from the date of the original invoice. SFDC may also provide invoice copies by email.

Details not recorded for this card

Supporting quotations

5.2.2 Electronic Invoicing. Customer shall provide to SFDC at least the following information in writing to facilitate electronic invoicing: Customers full registered company/legal entity name, registered office address, goods and services tax identification number, address and/or relevant information required under applicable law.
shall not result in an extension of the payment term set out in the “Invoicing and Payment” section above, and such term shall still be calculated from the date of the original invoice.
(b) the GST Portal and/or any other government authority (or their designated agent/agency) not being able to duly and effectively process such invoice
SFDC reserves the right to provide any invoice copy in electronic form via email in addition to the electronic invoicing described herein.

Qualifications & exceptions

  • Applies only to Customers domiciled in India.

Charges & Financial Obligations · Restriction or exception

After an EU Data Act request, the Customer still pays the remaining Order Form fees as an early termination fee

Termination under these terms does not relieve the Customer of its obligation to pay any fees due to SFDC for the period before the Termination Date of the relevant Order Form. The Customer must pay any outstanding subscription fees covering the remainder of the term of the relevant Order Form(s) as an early termination fee. SFDC will not charge any other fees or penalties.

Details not recorded for this card

Supporting quotations

For the avoidance of doubt, such termination will not relieve Customer of its obligation to pay any fees due to SFDC for the period prior to the Termination Date of the relevant Order Form. Customer must pay any outstanding subscription fees covering the remainder of the term of the relevant Order Form(s) as an early termination fee. SFDC will not charge any other fees or penalties.

Qualifications & exceptions

  • Applies to a Switching or Deletion Request from a Customer domiciled in the EU/EEA.
  • SFDC says it will not charge any other fees or penalties.

Charges & Financial Obligations · Restriction or exception

Fees follow Order Forms, are based on subscriptions not usage, and are non-cancelable and non-refundable

The Customer will pay all fees specified in Order Forms. Except as otherwise specified in the agreement or an Order Form, fees are based on the Services subscriptions purchased and not actual usage, payment obligations are non-cancelable and fees paid are non-refundable, and quantities purchased cannot be decreased during the relevant subscription term.

Details not recorded for this card

Supporting quotations

Customer will pay all fees specified in Order Forms.
Except as otherwise specified herein or in an Order Form, (i) fees are based on Services subscriptions purchased and not actual usage, (ii) payment obligations are non- cancelable and fees paid are non-refundable, and (iii) quantities purchased cannot be decreased during the relevant subscription term.

Qualifications & exceptions

  • The no-cancel, no-refund and no-decrease rules apply except as otherwise specified in the agreement or an Order Form.

Cross-references

Charges & Financial Obligations · Procedure

Credit cards on file are charged in advance for the initial and renewal terms; other methods are invoiced net 30

The Customer must provide valid, updated credit card information, or a valid purchase order or alternative document reasonably acceptable to SFDC. If the Customer provides a credit card, it authorizes SFDC to charge the card for all Purchased Services listed in the Order Form for the initial subscription term and any renewal terms, in advance, annually or at a different billing frequency stated in the Order Form. If the Order Form specifies another payment method, SFDC invoices in advance and otherwise per the Order Form. Unless the Order Form says otherwise, invoiced fees are due net 30 days from the invoice date. The Customer must give complete and accurate billing and contact information and notify SFDC of changes.

Details not recorded for this card

Supporting quotations

Customer will provide SFDC with valid and updated credit card information, or with a valid purchase order or alternative document reasonably acceptable to SFDC.
If Customer provides credit card information to SFDC, Customer authorizes SFDC to charge such credit card for all Purchased Services listed in the Order Form for the initial subscription term and any renewal subscription term(s)
Such charges shall be made in advance, either annually or in accordance with any different billing frequency stated in the applicable Order Form.
Unless otherwise stated in the Order Form, invoiced fees are due net 30 days from the invoice date.
“Purchased Services” means Services that Customer or Customer’s Affiliate purchases under an Order Form or online purchasing portal

Qualifications & exceptions

  • Billing frequency and due date can be changed by the Order Form.
Also annotated in the same passage (4)

Charges & Financial Obligations · Procedure

Subscriptions auto-renew for one year unless either party gives 30 days' notice, and may be re-priced

Unless an Order Form says otherwise, subscriptions automatically renew for additional one-year terms unless either party gives the other written notice (email acceptable) at least 30 days before the end of the subscription term. Unless an Order Form expressly provides otherwise, renewal of promotional or one-time priced subscriptions is at SFDC's applicable list price at the time of renewal. Any renewal in which subscription volume or length has decreased from the prior term results in re-pricing at renewal without regard to the prior term's per-unit pricing.

Details not recorded for this card

Supporting quotations

Except as otherwise specified in an Order Form, subscriptions will automatically renew for additional one year terms, unless either party gives the other written notice (email acceptable) at least 30 days before the end of the relevant subscription term.
renewal of promotional or one-time priced subscriptions will be at SFDC’s applicable list price in effect at the time of the applicable renewal
any renewal in which subscription volume or subscription length for any Services has decreased from the prior term will result in re-pricing at renewal without regard to the prior term’s per-unit pricing
for the initial subscription term and any renewal subscription term(s) as set forth in the “Term of Purchased Subscriptions” section below

Qualifications & exceptions

  • The renewal rule can be changed by an Order Form.
  • The 30-day notice must be written, and email is acceptable.
Also annotated in the same passage (2)

Charges & Financial Obligations · Restriction or exception

Overdue invoiced amounts may accrue 1.5% monthly interest, and SFDC may require shorter payment terms for renewals

If an invoiced amount is not received by the due date, then without limiting SFDC's other rights, the charges may accrue late interest at 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower. SFDC may also condition future subscription renewals and Order Forms on payment terms shorter than those in the invoicing and payment section.

Details not recorded for this card

Supporting quotations

If any invoiced amount is not received by SFDC by the due date, then without limiting SFDC’s rights or remedies, (a) those charges may accrue late interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, and/or (b) SFDC may condition future subscription renewals and Order Forms on payment terms shorter than those specified in the “Invoicing and Payment” section above.

Qualifications & exceptions

  • Interest is the lower of 1.5% per month or the maximum rate permitted by law.

Cross-references

Charges & Financial Obligations · Restriction or exception

Charges 30 or more days overdue (10 for card charges) let SFDC accelerate unpaid fees and suspend the Services

If a charge the Customer owes under this or any other agreement for services is 30 or more days overdue (10 or more days overdue for amounts the Customer authorized SFDC to charge to a credit card), SFDC may, without limiting other rights, accelerate the Customer's unpaid fee obligations under those agreements so all become immediately due, and suspend Services until paid in full. Except for credit card or direct debit customers whose payment has been declined, SFDC will give at least 10 days' prior notice that the account is overdue, as billing notice under the notice section, before suspending.

Details not recorded for this card

Supporting quotations

If any charge owing by Customer under this or any other agreement for services is 30 days or more overdue, (or 10 or more days overdue in the case of amounts Customer has authorized SFDC to charge to Customer’s credit card), SFDC may, without limiting its other rights and remedies, accelerate Customer’s unpaid fee obligations under such agreements so that all such obligations become immediately due and payable, and suspend Services until such amounts are paid in full
other than for customers paying by credit card or direct debit whose payment has been declined, SFDC will give Customer at least 10 days’ prior notice that its account is overdue

Qualifications & exceptions

  • The 30-day threshold becomes 10 days for amounts the Customer authorized SFDC to charge to its credit card.
  • The 10-day prior notice does not apply to credit card or direct debit customers whose payment has been declined.

Cross-references

Charges & Financial Obligations · User right or choice

SFDC will not use late-interest or suspension remedies while the Customer reasonably disputes a charge in good faith

SFDC will not exercise its rights under the overdue-charges section or the suspension-and-acceleration section if the Customer is disputing the applicable charges reasonably and in good faith and is cooperating diligently to resolve the dispute.

Details not recorded for this card

Supporting quotations

SFDC will not exercise its rights under the “Overdue Charges” or “Suspension of Service and Acceleration” section above if Customer is disputing the applicable charges reasonably and in good faith and is cooperating diligently to resolve the dispute.

Qualifications & exceptions

  • The dispute must be reasonable and in good faith, and the Customer must be cooperating diligently to resolve it.

Cross-references

Charges & Financial Obligations · Restriction or exception

Fees exclude taxes; the Customer pays them unless it provides a valid exemption certificate

SFDC's fees do not include taxes, levies, duties or similar governmental assessments of any nature, including value-added, sales, use or withholding taxes. The Customer is responsible for paying all taxes associated with its purchases. If SFDC has a legal obligation to pay or collect taxes the Customer is responsible for, SFDC will invoice the Customer and the Customer will pay, unless the Customer provides a valid tax exemption certificate from the appropriate taxing authority. SFDC is solely responsible for taxes assessable against it based on its income, property and employees.

Details not recorded for this card

Supporting quotations

SFDC's fees do not include any taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes
Customer is responsible for paying all Taxes associated with its purchases hereunder.
SFDC will invoice Customer and Customer will pay that amount unless Customer provides SFDC with a valid tax exemption certificate authorized by the appropriate taxing authority.
SFDC is solely responsible for taxes assessable against it based on its income, property and employees.

Qualifications & exceptions

  • An invoiced tax amount is owed unless the Customer provides a valid tax exemption certificate.

Charges & Financial Obligations · Company practice

On an infringement claim SFDC may modify, license, or terminate on 30 days' notice with a prepaid-fee refund

If SFDC receives information about an infringement or misappropriation claim related to a Service, it may, in its discretion and at no cost to the Customer, (i) modify the Services so they are no longer claimed to infringe, without breaching its warranties, (ii) obtain a license for the Customer's continued use of that Service under the agreement, or (iii) terminate the Customer's subscriptions for that Service on 30 days' written notice and refund prepaid fees covering the remainder of the term of the terminated subscriptions.

Details not recorded for this card

Supporting quotations

If SFDC receives information about an infringement or misappropriation claim related to a Service, SFDC may in its discretion and at no cost to Customer (i) modify the Services so that they are no longer claimed to infringe or misappropriate, without breaching SFDC’s warranties under “SFDC Warranties” above, (ii) obtain a license for Customer’s continued use of that Service in accordance with this Agreement, or (iii) terminate Customer’s subscriptions for that Service upon 30 days’ written notice and refund Customer any prepaid fees covering the remainder of the term of the terminated subscriptions.

Qualifications & exceptions

  • Which option SFDC takes is at its discretion.
  • The refund is of prepaid fees for the remainder of the term of the terminated subscriptions.
Also annotated in the same passage (3)

Charges & Financial Obligations · Procedure

Each subscription's term comes from its Order Form, and a renewal with lower volume or length is re-priced

The term of each subscription is as specified in the applicable Order Form. Unless an Order Form says otherwise, subscriptions renew automatically for additional one-year terms unless either party gives written notice (email acceptable) at least 30 days before the term ends. Renewal of promotional or one-time priced subscriptions is at SFDC's applicable list price at the time of renewal unless an Order Form expressly provides otherwise, and, notwithstanding anything to the contrary, any renewal where subscription volume or length has decreased results in re-pricing without regard to the prior term's per-unit pricing.

Details not recorded for this card

Supporting quotations

The term of each subscription shall be as specified in the applicable Order Form.
Except as otherwise specified in an Order Form, subscriptions will automatically renew for additional one year terms, unless either party gives the other written notice (email acceptable) at least 30 days before the end of the relevant subscription term.
Notwithstanding anything to the contrary, any renewal in which subscription volume or subscription length for any Services has decreased from the prior term will result in re-pricing at renewal without regard to the prior term’s per-unit pricing.

Qualifications & exceptions

  • Order Forms can change the renewal rule and, expressly, the list-price renewal rule.
Also annotated in the same passage (1)

Charges & Financial Obligations · Company commitment

If the Customer terminates for cause, SFDC refunds prepaid fees for the rest of the term of all Order Forms

If the Customer terminates the agreement for cause under the termination section, SFDC will refund any prepaid fees covering the remainder of the term of all Order Forms after the effective date of termination.

Details not recorded for this card

Supporting quotations

If this Agreement is terminated by Customer in accordance with the “Termination” section above, SFDC will refund Customer any prepaid fees covering the remainder of the term of all Order Forms after the effective date of termination.

Qualifications & exceptions

  • Applies when the Customer terminates in accordance with the Termination section.

Cross-references

Charges & Financial Obligations · Restriction or exception

If SFDC terminates for cause, the Customer owes unpaid fees for the rest of the term; earlier fees stay due

If SFDC terminates the agreement in accordance with the termination section, the Customer will pay any unpaid fees covering the remainder of the term of all Order Forms, to the extent permitted by applicable law. In no event does termination relieve the Customer of its obligation to pay any fees payable to SFDC for the period before the effective date of termination.

Details not recorded for this card

Supporting quotations

If this Agreement is terminated by SFDC in accordance with the “Termination” section above, Customer will pay any unpaid fees covering the remainder of the term of all Order Forms to the extent permitted by applicable
law. In no event will termination relieve Customer of its obligation to pay any fees payable to SFDC for the period prior to the effective date of termination.

Qualifications & exceptions

  • The remaining-term payment obligation applies to the extent permitted by applicable law.

Cross-references

Charges & Financial Obligations · Procedure

In Italy, fees are invoiced in advance and due net 30 days; SDI delays do not change the term

For Customers domiciled in Italy, fees are invoiced in advance and otherwise in accordance with the relevant Order Form. Unless the Order Form says otherwise, fees are due net 30 days from the invoice date. The parties acknowledge that invoices are also submitted electronically by SFDC through the Agenzia delle Entrate's Exchange System (SDI - Sistema di Interscambio) as described in the "Electronic Invoicing" section, and any delay due to the SDI does not affect the payment term. The Customer is responsible for providing complete and accurate billing and contact information to SFDC and for notifying SFDC of changes.

Details not recorded for this card

Supporting quotations

5.2.1 Invoicing and Payment. Fees will be invoiced in advance and otherwise in accordance with the relevant Order Form. Unless otherwise stated in the Order Form, fees are due net 30 days from the invoice date. The parties acknowledge that invoices are also be submitted electronically by SFDC in accordance with the “Electronic Invoicing” section below through the Agenzia delle Entrate’s Exchange System (SDI – Sistema di Interscambio) and any delay due to the SDI shall not affect the foregoing payment term. Customer shall be responsible for providing complete and accurate billing and contact information to SFDC and shall notify SFDC of any changes to such information.

Qualifications & exceptions

  • Applies only to Customers domiciled in Italy.
  • The net 30 term applies unless the Order Form says otherwise.
Also annotated in the same passage (1)

Charges & Financial Obligations · Restriction or exception

Free Services come with usage limits in the Documentation, and exceeding them requires buying more

Free Services are provided without charge up to certain limits described in the Documentation. Usage over those limits requires the Customer to purchase additional resources or services.

Details not recorded for this card

Supporting quotations

Free Services are provided to Customer without charge up to certain limits as described in the Documentation. Usage over these limits requires Customer’s purchase of additional resources or services.
“Free Services” means Services that SFDC makes available to Customer free of charge.

Qualifications & exceptions

  • Limits are described in the Documentation.

Not stated here

  • The Documentation, which sets the limits, was not supplied.
Also annotated in the same passage (3)

Charges & Financial Obligations · Procedure

Purchased Services are subscriptions for the ordered term; added subscriptions are prorated and end with the original

Unless the Order Form or Documentation says otherwise, Purchased Services are bought as subscriptions for the term stated in the Order Form or online purchasing portal. Subscriptions may be added during a term at the same pricing as the underlying subscription, prorated for the remainder of the term, and any added subscriptions end on the same date as the underlying subscriptions.

Details not recorded for this card

Supporting quotations

Unless otherwise provided in the applicable Order Form or Documentation, (a) Purchased Services are purchased as subscriptions for the term stated in the applicable Order Form or in the applicable online purchasing portal, (b) subscriptions for Purchased Services may be added during a subscription term at the same pricing as the underlying subscription pricing, prorated for the portion of that subscription term remaining at the time the subscriptions are added, and (c) any added subscriptions will terminate on the same date as the underlying subscriptions.
“Purchased Services” means Services that Customer or Customer’s Affiliate purchases under an Order Form or online purchasing portal

Qualifications & exceptions

  • An Order Form or the Documentation can provide otherwise.
Also annotated in the same passage (4)