After termination, Customer Data is available for export on request within 30 days, then SFDC may delete it
If the Customer asks within 30 days after the effective date of termination or expiration of the agreement, SFDC will make Customer Data available for export or download as provided in the Documentation. After those 30 days SFDC has no obligation to maintain or provide Customer Data and, as provided in the Documentation, will delete or destroy all copies in its systems or otherwise in its possession or control, unless legally prohibited.
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Upon request by Customer made within 30 days after the effective date of termination or expiration of this Agreement, SFDC will make Customer Data available to Customer for export or download as provided in the Documentation.
After such 30-day period, SFDC will have no obligation to maintain or provide any Customer Data, and as provided in the Documentation will thereafter delete or destroy all copies of Customer Data in its systems or otherwise in its possession or control, unless legally prohibited.
Qualifications & exceptions
The Customer must make the request within 30 days after the effective date of termination or expiration.
Deletion is subject to a legal prohibition exception.
Not stated here
The text does not say how long after the 30-day period deletion happens; it points to the Documentation, which was not supplied.
Free-trial data and customizations are permanently lost unless the Customer buys a matching Service or exports them
Any data the Customer enters, and any customizations made, during a free trial will be permanently lost unless, before the end of the trial period, the Customer purchases a subscription to the same Services as those covered by the trial, purchases applicable upgraded Services, or exports the data. Data and customizations cannot be transferred to a Service that would be a downgrade from the trial (for example Enterprise Edition to Professional Edition), so a Customer buying a downgraded Service must export Customer Data before the trial ends or it will be permanently lost.
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SFDC will make the applicable Service(s) available to Customer on a trial basis free of charge
ANY DATA CUSTOMER ENTERS INTO THE SERVICES, AND ANY CUSTOMIZATIONS MADE TO THE SERVICES BY OR FOR CUSTOMER, DURING CUSTOMER’S FREE TRIAL WILL BE PERMANENTLY LOST UNLESS CUSTOMER PURCHASES A SUBSCRIPTION TO THE SAME SERVICES AS THOSE COVERED BY THE TRIAL, PURCHASES APPLICABLE UPGRADED SERVICES, OR EXPORTS SUCH DATA, BEFORE THE END OF THE TRIAL PERIOD.
CUSTOMER CANNOT TRANSFER DATA ENTERED OR CUSTOMIZATIONS MADE DURING THE FREE TRIAL TO A SERVICE THAT WOULD BE A DOWNGRADE FROM THAT COVERED BY THE TRIAL
Qualifications & exceptions
The Customer must purchase or export before the end of the trial period.
SFDC supports a Deletion Request, where the law permits, by deleting Customer Data per its Documentation
SFDC will support a Customer's Deletion Request to the extent permitted by applicable law, by deleting the Customer Data of the in-scope Service(s) in accordance with the procedures and timeframes specified in the Security, Privacy and Architecture Documentation applicable to the specific Services, as updated from time to time, and accessible via SFDC's Trust and Compliance webpage at the stated salesforce.com address, or as otherwise made reasonably available by SFDC.
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Supporting quotations
(b) Deletion Request. SFDC will support a Customer’s Deletion Request to the extent permitted by applicable law, by deleting the Customer Data of the in-scope Service(s) in accordance with the procedures and timeframes specified in the Security, Privacy and Architecture Documentation applicable to the specific Services, as updated from time to time, and accessible via SFDC’s
Trust and Compliance webpage at https://www.salesforce.com/company/legal/trust-and-compliance-documentation/
Qualifications & exceptions
Applies to a Deletion Request from a Customer domiciled in the EU/EEA.
Applies to the extent permitted by applicable law.
Not stated here
The Security, Privacy and Architecture Documentation sets the deletion procedures and timeframes and was not supplied, so they are not analyzed here.
Retention & Deletion · User right or choice
Customer must export Free Services data before access ends, with a reasonable chance to retrieve it if SFDC terminates
The Customer is solely responsible for exporting Customer Data from the Free Services before its access ends for any reason. If SFDC terminates the Customer's account, then, except as required by law, SFDC will provide the Customer a reasonable opportunity to retrieve its Customer Data.
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Customer is solely responsible for exporting Customer Data from the Free Services prior to termination of Customer’s access to the Free Services for any reason, provided that if SFDC terminates Customer’s account, except as required by law SFDC will provide Customer a reasonable opportunity to retrieve its Customer Data.
Qualifications & exceptions
The reasonable opportunity to retrieve data applies where SFDC terminates the Customer's account.
The sentence is qualified by "except as required by law".
Not stated here
The text does not define a "reasonable opportunity" or say how long it lasts, and it does not say what "except as required by law" requires or excludes.