Terms of Service

Slack · agreement dated October 15, 2026 · Official agreement

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3 of 153 cards in Sharing & Disclosure

Sharing & Disclosure · Restriction or exception

Third-party products and services, and data exchanged with them, are solely between the Customer and the provider

SFDC or third parties may make third-party products or services available (for example through a Marketplace or otherwise), including Non-SFDC Applications and implementation or other consulting services. Any acquisition of those by the Customer, and any exchange of data between the Customer and a Non-SFDC provider, product or service, is solely between the Customer and that provider. SFDC is not responsible for any disclosure, modification or deletion of Customer Data resulting from access by a Non-SFDC Application or its provider.

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Supporting quotations

Any acquisition by Customer of such products or services, and any exchange of data between Customer and any Non-SFDC provider, product or service is solely between Customer and the applicable Non-SFDC provider.
SFDC is not responsible for any disclosure, modification or deletion of Customer Data resulting from access by such Non-SFDC Application or its provider.
“Marketplace” means an online directory, catalog or marketplace of applications that interoperate with the Services
Non-SFDC Applications, other than those obtained or provided by Customer, will be identifiable as such.
Also annotated in the same passage (7)

Sharing & Disclosure · Restriction or exception

The agreement's terms and Order Forms stay confidential, with exceptions for advisers and SFDC contractors

Neither party will disclose the terms of the agreement or any Order Form to any third party other than its Affiliates, legal counsel and accountants without the other party's prior written consent. A party that discloses to its Affiliate, legal counsel or accountants remains responsible for their compliance with the confidentiality section. Notwithstanding that, SFDC may disclose the terms of the agreement and any applicable Order Form to a contractor or Non-SFDC Application Provider to the extent necessary to perform SFDC's obligations, under terms of confidentiality materially as protective as those in the agreement.

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Supporting quotations

Neither party will disclose the terms of this Agreement or any Order Form to any third party other than its Affiliates, legal counsel and accountants without the other party’s prior written consent, provided that a party that makes any such disclosure to its Affiliate, legal counsel or accountants will remain responsible for such Affiliate’s, legal counsel’s or accountant’s compliance with this “Confidentiality” section.
SFDC may disclose the terms of this Agreement and any applicable Order Form to a contractor or Non-SFDC Application Provider to the extent necessary to perform SFDC’s obligations under this Agreement, under terms of confidentiality materially as protective as set forth herein.
“Non-SFDC Application” means Web-based, mobile, offline or other software functionality that interoperates with a Service

Qualifications & exceptions

  • SFDC's contractor and Non-SFDC Application Provider disclosure is limited to what is necessary to perform SFDC's obligations and must be under materially as protective confidentiality terms.

Not stated here

  • The agreement uses the term "Non-SFDC Application Provider" without a separate definition; it is read here with the Non-SFDC Application definition.
Also annotated in the same passage (8)

Sharing & Disclosure · Permission or license

SFDC may let a Non-SFDC Application the Customer uses, and its provider, access Customer Data and usage information

If the Customer chooses to use a Non-SFDC Application with a Service, the Customer grants SFDC permission to allow the Non-SFDC Application and its provider to access Customer Data and information about the Customer's usage of the Non-SFDC Application, as appropriate for the interoperation of that application with the Service.

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Supporting quotations

If Customer chooses to use a Non-SFDC Application with a Service, Customer grants SFDC permission to allow the Non-SFDC Application and its provider to access Customer Data and information about Customer’s usage of the Non-SFDC Application as appropriate for the interoperation of that Non-SFDC Application with the Service.

Qualifications & exceptions

  • Applies when the Customer chooses to use a Non-SFDC Application with a Service.
  • Access is limited to what is appropriate for the interoperation of that application with the Service.
Also annotated in the same passage (2)