SoFi Terms of Use

Data Access & Collection · Company practice

SoFi collects, uses and shares your information under its Privacy Policy and GLBA notice

If you use or obtain any SoFi product or service, SoFi will collect information about you and use and share it according to SoFi's Online Privacy Policy and GLBA Privacy Notice. The Agreement points to those documents for the full description and states that this Terms of Use does not limit the application of the SoFi Privacy Policy or Privacy Notice.

Supporting quotations

If you use or obtain any SoFi product or service, SoFi will collect information about you and use it and share it according to SoFi’s

This Terms of Use does not limit the application of the

Qualifications & exceptions

• Applies if you use or obtain any SoFi product or service.

Not stated here

• The Online Privacy Policy and GLBA Privacy Notice were not supplied with this document, so what is collected and shared is not described here.

Data Access & Collection · Permission or license

Your communications with SoFi may be recorded, monitored, and shared with third-party providers

You agree that SoFi and its agents, representatives, affiliates or anyone contacting you on its behalf may contact you on a recorded line or recorded messaging service, including via an automated chatbot. Your communications with SoFi may be monitored, recorded or reviewed by SoFi and shared with its third-party providers for quality assurance and customer service purposes. The Agreement states that your use of the SoFi Site constitutes your consent to this monitoring, recording and review.

Supporting quotations

may contact you on a recorded line or recorded messaging service, including via an automated chatbot

Your communications with SoFi may be monitored, recorded or reviewed by us and shared with our third-party providers for quality assurance and customer service purposes. Your use of the SoFi Site constitutes your consent to such monitoring, recording and review.

Qualifications & exceptions

• Sharing with third-party providers is stated for quality assurance and customer service purposes.
• Consent is stated to arise from use of the SoFi Site.

Data Access & Collection · Company practice

Third-party tools record how you interact with the SoFi Site, including mouse movements and scrolling

SoFi may use third-party tools or technology to monitor user experience on its Site. These tools automatically record information you provide on the Site and information about how you interact with it, including pages or links you click, videos you watch, mouse clicks and movements and page scrolling. SoFi uses this information for analytics, to improve Site usability and to enhance the effectiveness of its Site, offers, advertising, communications and customer service. The Agreement refers to the Privacy Policy for more information.

Supporting quotations

We may also use third party tools or technology to monitor user experience on our Site. These tools automatically record information you provide to use on our Site and information about how you interact with our Site, including pages or links you click, videos you watch, mouse clicks and movements and page scrolling.

We use this information for analytics and to improve Site usability as well as enhance the effectiveness of our Site, offers, advertising, communications and customer service.

Qualifications & exceptions

• The recorded information includes information you provide on the Site and interaction data such as clicks, videos watched, mouse movements and scrolling.
• Stated uses include analytics and enhancing the effectiveness of offers and advertising.

Not stated here

• The Privacy Policy, which the text points to for more information, was not supplied with this document.

Data Access & Collection · Permission or license

Submitting a credit-based inquiry authorizes SoFi to obtain your credit report and use it, including to advertise to you

If you submit an inquiry or request to SoFi for a loan, credit card or other product that relies on credit, you authorize SoFi to obtain your credit report from a credit reporting agency and to use the information according to SoFi's Privacy Policy, including to advertise products and services to you. This authorization is in addition to the terms you accept when you submit a loan inquiry, the terms in any loan application, and the terms in loan documents if you obtain a loan.

Supporting quotations

If you submit an inquiry or request to SoFi for a loan, credit card, or other product that relies on credit, you authorize SoFi to obtain your credit report from a credit reporting agency and to use the information according to SoFi’s Privacy Policy, including to advertise products and services to you.

Your authorization in this Agreement is in addition to: (i) terms you accept at the time you submit a loan inquiry, (ii) terms in any loan application, and (iii) terms in loan documents if you obtain a loan.

Qualifications & exceptions

• Applies when you submit an inquiry or request for a loan, credit card or other product that relies on credit.
• Use of the report follows SoFi's Privacy Policy and expressly includes advertising products and services to you.

Not stated here

• SoFi's Privacy Policy was not supplied with this document, so the permitted uses beyond advertising are not described here.

Data Access & Collection · Company practice

SoFi may obtain any and all information from a Connected Account that is available to you

If you connect an external account to SoFi, SoFi may obtain any and all information from the Connected Accounts. The specific information varies by institution and account type, and you should assume SoFi will obtain any information available to you. The Agreement gives examples: for a bank account connected to SoFi Coach, balance and transaction information such as amounts of payments, debits and deposits; for an external loan account, loan balance, interest rate and payment history.

Supporting quotations

If you connect an external account to SoFi, SoFi may obtain any and all information from the Connected Accounts. The specific information SoFi obtains may vary by institution and account type. You should assume SoFi will obtain from the account any information that is available to you.

if you connect a bank account to SoFi Coach (described below), SoFi can collect any information from the account, including balance and transaction information, such as amount of payments, debits, and deposits. If you connect a loan account at an external institution, SoFi can collect loan balance, interest rate on the loan, and your payment history.

Qualifications & exceptions

• Applies once you connect an external account.
• The information obtained varies by institution and account type.

Data Access & Collection · Permission or license

Credit Score Monitoring authorizes SoFi to pull your full credit information regularly until you end it

Credit Score Monitoring lets you obtain your credit score from a single credit reporting agency to monitor it, and enables SoFi to offer additional tools and insights related to your credit information. When you use it, you authorize and instruct SoFi to obtain your full credit reporting information from a credit reporting agency on a regular recurring basis (for example weekly) until you terminate the service. SoFi reserves the right to pause the service after a period of inactivity and automatically restarts it if you log in again. If monitoring is paused, rewards points associated with credit score increases are also paused.

Supporting quotations

SoFi offers you the opportunity to obtain your credit score from a single credit reporting agency for the purpose of allowing you to monitor your credit score. Obtaining the service also enables SoFi to offer you additional tools and insights related to your credit information.

You authorize and instruct SoFi to obtain your full credit reporting information from a credit reporting agency on a regular recurring basis (e.g., weekly) until such time that you terminate the Credit Score Monitoring.

SoFi reserves the right to pause Credit Score Monitoring after a period of inactivity. If you return and log in again, we’ll automatically restart the service.

If your credit score monitoring is paused, rewards points associated with credit score increase will also be paused.

Qualifications & exceptions

• The pull is of your full credit reporting information, not only the score.
• Recurring until you terminate; "e.g., weekly" is an example frequency.
• SoFi may pause after inactivity and restarts automatically when you log in again.

Not stated here

• The termination process is on an FAQs page that was not supplied with this document.

Data Access & Collection · Restriction or exception

Referrers may not take compensation from referred people, collect their information or help with applications

Other than as set forth in the Referral Program terms, you agree not to compensate or accept compensation from applicants you refer to SoFi. Your activities are limited to referring potential customers so they can independently decide whether to apply. You may not collect information from eligible recipients under any Referral Program, assist with filling out an application, or discuss specific product terms.

Supporting quotations

Non-Solicitation Agreement

Other than as set forth herein, you agree not to compensate or accept any compensation from applicants whom you refer to SoFi through any of the corresponding Referral Programs described above.

You may not collect information from eligible recipients under any Referral Program, assist with filling out an application, or discuss specific product terms.

Qualifications & exceptions

• The compensation ban has an exception for compensation set forth in the Referral Program terms.