Spectrum Residential General Terms and Conditions of Service

Retention & Deletion · Permission or license

Spectrum is authorized to delete files, programs, data and e-mail associated with a terminated account

Spectrum is authorized to delete any files, programs, data and e-mail messages associated with any terminated account. The sentence sits in the paragraph about termination for bankruptcy or breach, but it says "any terminated account", and a later clause also tells the subscriber to retrieve their own e-mail, voice mail and online backup material.

Supporting quotations

Spectrum is authorized to delete any files, programs, data and email messages associated with any terminated account.

Qualifications & exceptions

• The text says "any terminated account" without limiting it to terminations for bankruptcy or breach.

Not stated here

• The text does not say how long Spectrum keeps the data after termination or whether notice is given before deletion.

Retention & Deletion · Company practice

The subscriber is responsible for storing or retrieving e-mail, voice mail and online backup material they want to keep

After termination, the subscriber is responsible for storing or retrieving any e-mails, voice mail messages and material stored in Spectrum's online backup service, or other information the subscriber wishes to retain. Combined with Spectrum's authorization to delete data associated with a terminated account, this means material left in Spectrum's services may not be available later.

Supporting quotations

Subscriber is responsible for storing or retrieving any emails, voice mail messages, and material stored in Spectrum’s online backup service, or other information you wish to retain after termination of Service.

Spectrum is authorized to delete any files, programs, data and email messages associated with any terminated account.

Not stated here

• The text does not say how long the subscriber has to retrieve material after termination.