Account & Service Control · Company commitment
Surfshark says it emails a renewal reminder 30 days ahead, except for 1-month plans
Surfshark says it will inform you about an upcoming subscription renewal by email 30 days before the ending date. The statement excludes 1-month plans.
Details
- Who
- Surfshark
- What it does
- informs you by email about the upcoming renewal
- When
- 30 days before the ending date
- Exception
- 1-month plans
Supporting quotations
We will inform you about your upcoming subscription renewal via email 30 days before the ending date (excluding 1-month plans).
Qualifications & exceptions
- The commitment covers subscriptions; the page does not say whether add-ons or standalone products receive the same reminder.
Not stated here
- The page does not say what happens if the email is not delivered or is missed.