PRIVO Terms of Use

Teladoc Health · agreement dated January 13, 2022 · Official agreement

Read the agreement

6 of 39 cards in Account & Service Control

Account & Service Control · Restriction or exception

Submitting information carries an age or parental-permission representation

By submitting information, you represent that you are 18 or the age of majority where you live and legally able to contract with PRIVO, or that you have your parent’s or guardian’s permission on your behalf. The wording provides a parental-permission alternative rather than an absolute adult-only rule.

Details not recorded for this card

Supporting quotations

By submitting information through any of the Sites, you represent that you have reached the age of 18 or the age of majority in the jurisdiction where you reside and are legally able to enter into an agreement with PRIVO, or that you have the permission of your parent/guardian on your behalf

Qualifications & exceptions

  • The representation is triggered by submitting information.
  • The adult route includes legal capacity in the user’s jurisdiction.

Account & Service Control · User right or choice

PROTECT accounts can flag a child’s identifiers to providers

Creating a PRIVO PROTECT account lets you alert digital providers and advertisers that a child’s devices, email or phone number are associated with a minor and may not be allowed access to age-restricted or parent-specified services. Account creation may require personal information; this describes a signaling function, without promising every provider will block access.

Details not recorded for this card

Supporting quotations

You may be prompted during your use of the Sites, the PRIVO PROTECT Service, the PRIVO-iD Platform or of the PRIVO-Lock™ system to create a user account by providing your personal information. Creation of a PRIVO PROTECT account allows you to alert digital providers and advertisers that your child’s device(s), email and/or phone number are associated to a minor and may not be granted access to services that are age-restricted or specified by the parent.

Qualifications & exceptions

  • The described restrictions concern age-restricted or parent-specified services.
Also annotated in the same passage (2)

Account & Service Control · Restriction or exception

Accounts cannot be shared or transferred

Only you may use your account; temporary and permanent sharing or transfers are forbidden. You take sole responsibility for all account use and for keeping your password confidential.

Details not recorded for this card

Supporting quotations

Use of your account is expressly limited to you. Your account may not be transferred or shared with any other party, temporarily or permanently. You agree to bear sole responsibility for all use of your account and for the confidentiality of your password.
Also annotated in the same passage (1)

Account & Service Control · Restriction or exception

You guarantee accurate account information and must not impersonate others

You represent that information provided to PRIVO is accurate and agree not to impersonate anyone, misrepresent an affiliation or otherwise provide a third party’s personal information. The provision is stated as an account responsibility; the separate account description also contemplates consent for a child, without spelling out how these clauses interact.

Details not recorded for this card

Supporting quotations

You represent and guarantee that all information provided to PRIVO is accurate, and agree not to impersonate any person or entity, falsely represent your affiliation with any person or entity, or otherwise provide the personal information of any third party.
Creation of a PRIVO iD/PRIVO-Lock™ account allows you to provide consent for you or your child to provide information to one or more of our clients’ PRIVO iD/ PRIVO-Lock™–enabled sites, apps or online services.

Not stated here

  • The account paragraph does not state a child-information exception to its third-party-information wording.

Cross-references

Also annotated in the same passage (2)

Account & Service Control · Company practice

PRIVO may terminate access for violations it determines occurred

Conduct that PRIVO considers restrictive of another user’s enjoyment is prohibited. If PRIVO decides you violated these terms, it may terminate site, service and account access or pursue other legal or equitable measures it considers appropriate to protect itself and users.

Details not recorded for this card

Supporting quotations

Any conduct by you that in PRIVO’s discretion restricts or inhibits any other user from using or enjoying the Sites or services provided through them will not be permitted.
If, in PRIVO’s sole discretion, you have violated these Terms of Use, including the provisions of this paragraph, PRIVO may take necessary measures to remedy your violation, including terminating your ability to access the Sites, the PRIVO PROTECT Service, the PRIVO iD Platform/PRIVO-Lock™ system and your account, as well as take any other action in law or in equity that PRIVO in its sole discretion believes is necessary or appropriate to protect the interests of PRIVO and other users of the Sites and the services provided through them.

Qualifications & exceptions

  • PRIVO determines the violation and appropriate measures in its sole discretion.

Cross-references

Account & Service Control · Company practice

PRIVO may suspend services or restrict access without notice

PRIVO reserves discretion, for any reason and without notice, to terminate, change, suspend or discontinue aspects of the sites, intellectual property, features or availability hours, and says it will not be liable for doing so. It may impose or change use rules and limits, or restrict any part of site access without notice or penalty. This power is stated more broadly than violation-based account termination.

Details not recorded for this card

Supporting quotations

PRIVO reserves the right, for any reason, in its sole discretion and without notice to you, to terminate, change, suspend or discontinue any aspect of the Sites, the Intellectual Property, features and/or hours of availability, and PRIVO will not be liable to you or to any third party for doing so. PRIVO may also impose rules for and limits on use of the Sites or restrict your access to part, or all, of the Sites without notice or penalty. PRIVO has the right to change these rules and/or limitations at any time, in its sole discretion.

Qualifications & exceptions

  • The terms place these decisions in PRIVO’s sole discretion.
Also annotated in the same passage (3)