PRIVO iD Platform Privacy Policy

Teladoc Health · agreement dated January 12, 2026 · Official agreement

Read the agreement

5 of 60 cards in Use & Processing

Use & Processing · Company practice

PRIVO links account and consent processing to service features

PRIVO assists client services with account creation, identity verification, login and informed consent. It describes mapping features to necessary information, retention duration, privacy-notice recipients and identity verification of minors, adults and people with parental responsibility.

Details not recorded for this card

Supporting quotations

The PRIVO iD Platform assists companies with streamlining account creation, identity verification and the login process as well assisting to obtain informed consent for features and functionalities that can be directly mapped to: the information necessary to provide the service, the duration and retention of such data, the individual who will be provided the relevant privacy notices, as well as the processing of identity verification for minors, adults and holders of parental responsibility in order to satisfy the regulatory requirement associated with the processing of such data.

Use & Processing · Company commitment

PRIVO seeks consent before using information for another purpose

PRIVO provides notice when the context of collection changes and says it will seek consent before using collected personal information for a purpose other than the one consented to. It combines the listed information to seek and obtain parental consent and verify a parent, treating the combination as personal information.

Details not recorded for this card

Supporting quotations

Notice is provided if the context in which personal information is collected changes, however, PRIVO would not use personal information collected for any purpose other than that which you consented to, without first seeking your consent.
The personal information collected below is combined to seek parent consent, verify a parent and obtain parent consent for a child. Combined information is treated as personal information.

Qualifications & exceptions

  • The consent requirement concerns a different purpose.

Use & Processing · Company commitment

PRIVO disclaims advertising, profiling, tracking and data sales

PRIVO says it does not use collected data to build profiles or serve advertising to children or adults; rent or sell data; combine it with third-party data; track users; allow third parties to track users; or target users with advertising elsewhere. The policy separately allows using information to tell users about additional PRIVO products and services, so this is not a promise of no product communications.

Details not recorded for this card

Supporting quotations

PRIVO does not use data collected to build a profile, serve advertising of any kind to children or adults. We do not rent or sell your data to third parties, and we do not combine it with data from any third parties. PRIVO does not track users, allow third parties to track users, target users with advertising on other websites or build profiles of users.
We will also use your information to update you about changes to our policies and to give you information about additional products and services we may offer.

Qualifications & exceptions

  • The separate product-and-service communication provision remains in the policy.

Cross-references

  • contrast (model-proposed): PRIVO uses information for registration and required parental consent — The policy disclaims using collected data to serve advertising, yet expressly permits information use to tell users about additional products and services. Both statements are preserved without inferring an unstated advertising or messaging boundary.

Use & Processing · Company practice

PRIVO uses information for registration and required parental consent

PRIVO says it uses information collected directly from users only for stated purposes, including facilitating site and service registration and processing verifiable parental consent when required by law. It also expressly permits policy-update and additional-product communications.

Details not recorded for this card

Supporting quotations

PRIVO only uses information collected directly from you for the purposes stated. The information is used to facilitate registration on sites and services and to process verifiable parental consent when required by law.
We will also use your information to update you about changes to our policies and to give you information about additional products and services we may offer.

Qualifications & exceptions

  • Parental consent processing is described as required by law; policy and product communications are additional stated uses.

Cross-references

  • contrast (model-proposed): PRIVO disclaims advertising, profiling, tracking and data sales — The policy disclaims using collected data to serve advertising, yet expressly permits information use to tell users about additional products and services. Both statements are preserved without inferring an unstated advertising or messaging boundary.

Use & Processing · User right or choice

Identity verification may use automated decisions with human review

The rights notice for US states and other jurisdictions describes opt-outs from targeted advertising, sales and automated decision-making where applicable. PRIVO says it does not target ads or sell information, but identity verification may use automated decision-making coupled with human review; all individuals have a right to reply or dispute the decision-making.

Details not recorded for this card

Supporting quotations

Applicable laws in some US states and other global jurisdictions provide individuals certain rights. These rights may include the following:
Opt out: Where applicable individuals may have the right to opt out of the following: targeted advertising, the sale of their information, and automated decision-making. PRIVO does not engage in targeted advertising or the sale of individual’s information When verifying identity automated decision making may take place coupled with human review and all individuals have the right to reply and or dispute decision making.

Qualifications & exceptions

  • Statutory opt-outs depend on applicability; the policy describes human review and a reply or dispute right for verification decisions.
Also annotated in the same passage (1)