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Legal Rights & Agreement Rules · Context
Both the summary and full policy state an effective date of January 15, 2026.
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Effective Date: January 15, 2026
Effective Date: January 15, 2026
Legal Rights & Agreement Rules · Context
The summary is a guide and does not replace or change the policy. If the two differ, the full policy controls.
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This summary explains key parts of the Consumer Health Data Privacy Policy. It is only a guide. It does not replace or change the full Policy.
The full Policy explains how Teladoc Health may collect, use, and share consumer health data under some state laws. If this summary and the full Policy are different, the full Policy controls.
Legal Rights & Agreement Rules · Restriction or exception
This policy supplements the General Privacy Policy and covers personal information defined as consumer health data under applicable law, including Washington’s MHMDA and Nevada’s NHDPA. It excludes HIPAA Protected Health Information. Teladoc treats information from its Secure Platforms or a HIPAA-covered context as PHI governed by HIPAA and directs readers to its HIPAA notice. Undefined capitalized terms come from the General Privacy Policy; those linked documents are not supplied here.
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This Policy applies to some health-related data that may be covered by state privacy laws.
It does not apply to Protected Health Information, or PHI, under HIPAA. PHI is covered by Teladoc Health’s HIPAA Notice of Privacy Practices.
This Consumer Health Data Privacy Policy supplements our General Privacy Policy and applies to personal information defined as “consumer health data” under applicable law, including Washington’s My Health My Data Act (MHMDA) and the Nevada Health Data Privacy Act (NHDPA). Capitalized terms not defined in this policy have the meanings set forth in the General Privacy Policy.
We do not treat information collected through our Secure Platforms or in a HIPAA-covered context as Consumer Health Data; that information is PHI and is governed by HIPAA. For information regarding PHI, see our HIPAA Notice of Privacy Practices.
Data Access & Collection · Company practice
Consumer health data may include public website activity, such as viewing wellness or telehealth pages. The full policy describes this category as information that does not reveal or relate to a visitor’s health status or provision of healthcare; viewing a health topic is not presented as proof of a health condition.
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Consumer health data may include some information from your use of our public websites.
This may include pages you view about wellness or telehealth services.
Information about the Website content viewed- including the viewing of pages related to wellness or telehealth services, but do not reveal or relate to a visitors’ health status or provision of healthcare.
Inference & Profiling · Company practice
The listed consumer health data categories include information derived or inferred from online activity that suggests interest in health topics, such as engagement with web features about particular health topics.
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It may also include online activity that shows interest in health topics.
Information derived or inferred from online activity - that suggests an interest in health topics (for example, engaging with web features related to specific health topics).
Data Access & Collection · Company practice
Health-related information you communicate outside a HIPAA-covered context is a listed consumer health data category. This does not extend this policy to HIPAA PHI.
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It may include health-related information you give us outside of a HIPAA-covered setting.
Communications that include health-related information provided outside of a HIPAA-covered context.
Data Access & Collection · Company practice
Teladoc may collect consumer health data directly or indirectly from you and from partners, including certain Visitor Data received from analytics service providers. The summary mentions online activity and partners that help run or improve websites. The policy says some collected data categories may qualify as consumer health data and refers to Sections 1 and 2 of the General Privacy Policy for collection details; it does not supply those sections here.
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We may collect this data from you, from your online activity, and from partners that help us run or improve our websites.
Section 1 and Section 2 of the General Privacy Policy details the data we collect. Consumer Health Data (CHD) is defined broadly, so some of the categories of data we collect may also be considered CHD and may fall under the following categories of CHD:
Section 1 and Section 2 of the General Privacy Policy details the data we collect. Consumer Health Data (CHD) is defined broadly, so some of the categories of data we collect may also be considered CHD. CHD may be collected from the following sources:
Directly from you
Indirectly from you, as detailed in Section 2 of the General Privacy Policy.
From our partners, for example, we may receive certain Visitor Data from our analytics service providers.
Use & Processing · Company practice
Teladoc may use consumer health data to make its websites work properly and securely and remember your preferences and settings.
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We may use this data to help our websites work, keep them secure, remember your settings, improve our websites, and measure our messages.
We may use your CHD in the following ways:
Ensure our Websites function properly and securely
Remember your preferences and settings
Use & Processing · Company practice
Teladoc may use consumer health data to understand website use and make improvements, and to measure how effective its communications are.
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We may use your CHD in the following ways:
Understand how you use our Websites to make improvements
Measure the effectiveness of our communications
Use & Processing · Company practice
Where you have consented, Teladoc may use consumer health data to provide relevant advertising and measure advertising effectiveness. The summary also conditions advertising use or sharing on consent.
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If you consent, we may also use or share some data for ads and to measure how well ads work.
We may use your CHD in the following ways:
Provide relevant advertising and measure advertising effectiveness, where you have consented
Sharing & Disclosure · Company practice
Teladoc shares data with service providers to operate websites and perform necessary website and application functions. It may also share some data with third parties for advertising if you opt in or consent. The full policy points to Sections 1 and 2 of the General Privacy Policy for further information, without supplying them here.
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We may share data with service providers that help us run our websites and apps.
We share data with our service providers to operate the Websites and to perform necessary website and application functions. Additionally, provided you opt-in/consent, we may share some data with third parties for advertising purposes. See Section 1 and Section 2 of the General Privacy Policy for more information.
Legal Rights & Agreement Rules · User right or choice
If Washington’s MHMDA, Nevada’s NHDPA or another applicable consumer health privacy law covers you, you may have rights concerning consumer health data, including access, request, erasure and withdrawal of consent, subject to exceptions. The summary mentions access, deletion and withdrawal for some uses. The full policy delegates exercise details to the General Privacy Policy.
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If certain state health privacy laws apply to you, you may have rights for this data.
These may include rights to access or delete this data. You may also have the right to withdraw consent for some uses.
If you are covered by the MHMDA, the NHDPA, or other applicable consumer health privacy law, then you may have certain rights regarding CHD, including right to access, request, erasure, or withdraw consent relating to such data, subject to certain exceptions. See our General Privacy Policy for more information on how to exercise these rights.
Account & Service Control · Procedure
To withdraw consent to advertising cookies and similar technologies, the full policy tells you to click “Your Privacy Preferences” in the footer and adjust preferences. The summary instead calls the footer option “Your Privacy Choices.” The full policy controls if the wording differs; this source alone does not establish the actual label on a particular page.
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To change your choices for ad cookies and similar tools, use “Your Privacy Choices” in the website footer.
To withdraw consent to advertising cookies and similar technologies, click “Your Privacy Preferences” in the footer and adjust your preferences.
Account & Service Control · Procedure
The policy offers an online contact link and PrivacyRights@teladochealth.com for privacy-rights contact. These options accompany the separate footer method for advertising-cookie preferences.
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You may also contact Teladoc Health about privacy rights through the options listed in the full Policy.
You may also reach out to us online or at PrivacyRights@teladochealth.com
Account & Service Control · Procedure
For people covered by applicable consumer health privacy law, consumer health data rights are subject to exceptions. For access and erasure, this policy directs you to Section 4 of the General Privacy Policy, titled “How can I exercise my privacy rights?” It also offers an online contact link and PrivacyRights@teladochealth.com. Advertising-cookie consent has its own footer route: “Your Privacy Preferences,” where you adjust preferences. These procedures concern consumer health data under this supplement; HIPAA PHI is excluded. The linked General Privacy Policy’s actual instructions are outside this source.
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If you are covered by the MHMDA, the NHDPA, or other applicable consumer health privacy law, then you may have certain rights regarding CHD, including right to access, request, erasure, or withdraw consent relating to such data, subject to certain exceptions. See our General Privacy Policy for more information on how to exercise these rights.
Access: see Section 4 of the General Privacy Policy (“How can I exercise my privacy rights?”)
Erasure: see Section 4 of the General Privacy Policy (“How can I exercise my privacy rights?”)
To withdraw consent to advertising cookies and similar technologies, click “Your Privacy Preferences” in the footer and adjust your preferences.
You may also reach out to us online or at PrivacyRights@teladochealth.com
This Consumer Health Data Privacy Policy supplements our General Privacy Policy and applies to personal information defined as “consumer health data” under applicable law, including Washington’s My Health My Data Act (MHMDA) and the Nevada Health Data Privacy Act (NHDPA). Capitalized terms not defined in this policy have the meanings set forth in the General Privacy Policy.