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Legal Rights & Agreement Rules · Context
The assigned General Privacy Policy states an effective date of March 9, 2026. It links a previous version, whose terms are not supplied here.
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Effective Date: March 9, 2026
Legal Rights & Agreement Rules · Context
The summary is only a guide and does not replace or change the full policy. If the two differ, the full policy controls. The policy describes public website practices for information, rather than creating a contract.
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It is only a guide. It does not replace or change the full Policy.
The Policy is for information only. It is not a contract.
If this summary and the full Policy are different, the full Policy controls.
Legal Rights & Agreement Rules · Context
The policy describes collection, use and disclosure of visitors’ Personal Information on Teladochealth.com, MyStrength.com, their associated public domains and mobile applications. It is informational and creates no contractual rights or obligations. Secure-platform information falls outside this general policy, subject to the stated connection-technology exception.
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This Policy applies to visitors to Teladoc Health’s public websites.
our publicly available websites: Teladochealth.com and MyStrength.com and their associated public domains and mobile applications (collectively, the “Websites”).
Our privacy policies explain our privacy practices; they do not create any contractual rights or obligations.
However, any technology or data needed to enable the HealthKit/Health Connect connections is subject to this General Privacy Policy.
Use & Processing · Restriction or exception
The general policy excludes information collected from registered, logged-in Members on secure platforms. It treats information stored there or added by Members as PHI and/or medical information and points to the HIPAA notice, including for imported HealthKit or Health Connect data. Teladoc says it does not use, disclose or sell this data for advertising or data mining or combine it with other data. Connection-enabling technology or data remains subject to this general policy. The HIPAA notice also applies when public-site information is PHI, and the supplemental consumer health policy applies when it is Consumer Health Data under applicable law. Those linked notices are not supplied here.
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It does not apply to information you enter after you log in to secure Teladoc Health sites.
PHI is covered by HIPAA and other health privacy laws.
To learn about PHI, please read the HIPAA Notice of Privacy Practices.
If your information is PHI, your HIPAA rights are explained in the HIPAA Notice of Privacy Practices.
Teladoc does not use, disclose, or sell this data for advertising or data mining and does not combine it with other data.
applies to the extent that any Personal Information collected on our Websites is considered Consumer Health Data under applicable law.
Data Access & Collection · Company practice
The summary says Teladoc may collect public-site activity, browser and device details and information supplied in forms, such as name, contact details, birth date, location and health plan. Its stated uses include operating and improving websites and services, registration and eligibility, responses, security, legal compliance and updates or offers where allowed. More detailed collection and use rules follow later in the policy.
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This may include pages you view, features you use, time on the site, your browser, your device, and similar details.
This may include your name, contact information, birth date, location, health plan, and email address.
We may use this information to run our websites, help you register, check if you can use services, respond to you, improve our services, protect security, follow the law, and send updates or offers where allowed.
Sharing & Disclosure · Company practice
Teladoc says it may share information with vendors helping operate its websites and services, as legally required, to protect safety, during a business deal, or at your request or agreement. The policy’s detailed sharing rules govern these summarized situations.
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We may share information with vendors that help us run our websites and services.
We may also share information when the law requires it, to protect safety, during a business deal, or when you ask us or agree.
Data Access & Collection · User right or choice
The summary describes cookies and similar tools for website operation, preferences, improvement and message measurement. Advertising tools may be used with agreement where required. Cookie choices can be changed through “Your Privacy Choices” in the website footer.
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These tools help our websites work, remember your settings, improve our websites, and measure messages.
If you agree where required, we may use cookies and similar tools for ads.
You can change your cookie choices by using “Your Privacy Choices” in the website footer.
Security & Safeguards · Company practice
The websites are not intended for children under 13. Teladoc describes safeguards but says no system is fully secure, and says information is kept only as long as needed or legally required. The detailed sections explain these statements further.
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Our websites are not meant for children under 13.
We use safeguards to help protect information. No system is fully secure.
We keep information only as long as needed or as required by law.
Account & Service Control · User right or choice
The summary says residents of certain states may have rights to know, access, correct, delete or opt out of some information uses. It directs privacy questions and requests to the contact options in the full policy; it does not promise every listed right to everyone.
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If you live in certain states, you may have privacy rights. These may include rights to know, access, correct, delete, or opt out of some uses of your information.
You may contact Teladoc Health about privacy questions or requests through the options listed in the full Policy.
Legal Rights & Agreement Rules · Context
The policy directs current or former Teladoc Health job applicants, employees and contractors to the U.S. Employees’ Notice of Privacy Practices for their Personal Information. That notice is linked but not supplied in this source.
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current or former Teladoc Health job applicants, employees or contractors
Legal Rights & Agreement Rules · Company commitment
Teladoc may periodically update the policy and says it will notify you when changes are significant. It also encourages periodic review of this page; this passage does not specify a notice channel or advance-notice period.
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We may periodically update this General Privacy Policy. When we make significant changes, we will notify you.
Sharing & Disclosure · Company practice
Teladoc says it processes information to provide the Websites and may disclose Personal Information for legitimate business purposes, subject to the policy’s limitations and strict restrictions on partners’ use or disclosure. It also permits disclosures at your request or as allowed by law. The table summarizes categories it may have collected during the past 12 months, rather than saying every visitor supplied every category.
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we may disclose your Personal Information for legitimate business purposes, subject to strict restrictions on how our partners may use or disclose the data we provide.
Data Access & Collection · Company practice
Teladoc processes pages and features used, time spent, errors and device/browser details. It may process IP and email addresses and external/internal identifiers where device settings make them available. The Visitor Data row says third-party advertising and cookie sharing depends on opt-in/consent. This concerns public website activity, rather than the separate device-sync location and secure-platform PHI rules.
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Visitor Data
When you visit the Websites, we process information like the pages visited or which features you interacted with, the amount of time on the Websites, Website errors, information about the type of device and browser you’re using.
We may process IP address and email address, External Identifiers and Internal Identifiers (if available based on the settings of your device).
We may share the information with Third Parties, if you opt-in/consent to advertising and cookies.
Use & Processing · Company practice
The Visitor Data row lists communication, completing requested activities such as secure-platform registration, information, a demo or an RFP, personalizing the website, and understanding use to improve effectiveness and convenience. These purposes describe public-site data and do not extend this policy to secure-platform health records.
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Communicating with you.
Completing the activity you requested (for example: registering for the Secure Platform, obtaining more information, requesting a demo, or requesting an RFP).
Personalizing your web experience.
Helping us understand how you use our Websites and how we can improve them to make them more effective and convenient.
Use & Processing · Company practice
The Visitor Data row includes complying with laws, protecting people’s safety, securing the Websites, responding to law enforcement, court orders and legal processes, carrying out legal and contractual obligations and enforcing Teladoc’s rights.
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Complying with applicable laws.
Protecting your safety and the safety of others.
Monitoring and protecting the security of the Websites.
Responding to law enforcement requests, court orders, and legal processes, and carrying out our legal and contractual obligations and enforcing our rights.
Use & Processing · Company practice
The Visitor Data row lists opportunities, promotions, news, updates, reminders and optimizing and analyzing advertising. It also lists other purposes with your consent. Advertising-related third-party disclosures remain subject to the opt-in/consent wording in this row; that wording does not mean every processing purpose requires consent.
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Sending opportunities, promotions, news, updates, and reminders.
Optimizing and analyzing advertising.
Any other purpose with your consent.
We may share the information with Third Parties, if you opt-in/consent to advertising and cookies.
Legal Rights & Agreement Rules · Context
The policy lists Legitimate Interest and Consent as legal bases for processing Visitor Data. It does not map each listed purpose to a particular basis or establish that both bases apply to every operation.
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Legitimate Interest
Consent
Sharing & Disclosure · Company practice
The Visitor Data sharing column names service providers, third parties, Teladoc Health affiliates and subsidiaries, law enforcement or other third parties for legal requests, law or preventing harm, and successors or new owners when ownership or control of products or assets changes. Advertising/cookie third-party sharing remains subject to the row’s opt-in/consent condition.
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Service Providers
Third Parties
Law enforcement or other third parties to comply with legal requests, applicable law, or to prevent harm
Successors or new owners, in connection with a change in ownership or control of all or part of our products or their assets
Teladoc Health affiliates and subsidiaries
We may share the information with Third Parties, if you opt-in/consent to advertising and cookies.
Sharing & Disclosure · Company practice
In the Visitor Data sharing column, Teladoc names hosting/storage, analytics and advertising, technology/support and security providers, plus auditors, attorneys and accountants. It expressly says service providers may receive your name, email, birth date, phone and address if supplied in a website form during incomplete or failed registration. The general partner-use restrictions still apply.
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Business Purposes. With vendors and service providers, including our data hosting and data storage partners, analytics and advertising providers, technology services and support, and data security.
We may also share with professional advisors, such as auditors, attorneys, and accounting firms.
We may disclose your name, email, date of birth, phone number, and address if you provided it to us via a form on the website during an incomplete or failed registration to Service Providers
subject to strict restrictions on how our partners may use or disclose the data we provide.
Sharing & Disclosure · Company practice
The Visitor Data sharing column permits sharing at your request or direction, including use of social-media widgets or the Websites; for legal compliance, law-enforcement cooperation, judicial orders and regulatory inquiries; and in an asset sale, merger, bankruptcy or other business transaction. These are stated circumstances, rather than unrestricted permission to disclose for any reason.
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At your request or with your consent. If you request or direct us to do so. This includes your use of social media widgets or our Websites
Legal Compliance. To comply with applicable law and any obligations, including cooperation with law enforcement, judicial orders, and regulatory inquiries
For a Transaction. In connection with an asset sale, merger, bankruptcy, or other business transaction
Sharing & Disclosure · Company practice
The Visitor Data sharing column describes cookie and similar-technology disclosures of website activity to advertising partners with consent where required, while the collection cell expressly says third-party advertising/cookie sharing follows opt-in/consent. A later passage adds explicit opt-in for cookies that may reveal consumer health data and says server-side privacy technology ensures PHI is not shared with Third Party Advertisers. Cookie preferences can be managed through the footer.
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Advertising. Using cookies and similar technologies, we may, with your consent where required, disclose your activity on our Websites to advertising partners
We may share the information with Third Parties, if you opt-in/consent to advertising and cookies.
If you provide explicit opt-in consent, some cookies and similar technologies may collect Visitor Data that may reveal consumer health data.
To protect your privacy, we use server-side privacy enhancing technology to ensure no Protected Health Information (PHI) is shared with Third Party Advertisers.
Data Access & Collection · Company practice
To register for a secure-platform account or submit an information webform, you first fill out online forms. The Registration Data row says you may provide name, title, contact details and phone, birth date, sex assigned at birth, state/country/zip, health plan and email or login identification. This is form information; the policy separately excludes information on logged-in Secure Platforms.
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Registration Data
you must first fill out online form(s) where you may provide your name, title, contact information, phone number, date of birth, sex assigned at birth, state, country, zip code, your health plan, and email address or login dentification information.
Use & Processing · Company practice
The Registration Data row lists helping complete registration, checking service eligibility, personalizing website experience, legal compliance, analytics/reporting/research and other purposes with your consent. It lists Legitimate Interest, Consent and Performance of Contract as processing bases without assigning a basis to each purpose.
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Assisting you in completing the registration process
Checking your eligibility for services
Personalizing your experience on the Websites
Complying with laws
Analytics, reporting, and research
Any other purpose with your consent
Legitimate Interest
Consent
Performance of Contract
Use & Processing · Company practice
Teladoc processes your communications with customer service. The Customer Service and Communications Data row lists communication, understanding website use, improving products and services and offering new features, legal compliance and protecting people’s safety. Its listed legal bases are Legitimate Interest and Performance of Contract. The sharing column is not a separate detailed sharing list for this row; the Visitor Data list should not be read as if repeated here.
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Customer Service and
Communications Data
We process communications you have with our customer service team.
Communicating with you
Helping us understand how you use our Websites, how we can improve our products and services to make them more effective and convenient, and offer you new features
Complying with laws
Protecting your safety and the safety of others
Legitimate Interest
Performance of Contract
Data Access & Collection · Company practice
Eligible Members may choose Teladoc or third-party devices, including relevant wearables, scales and glucose monitors. Bluetooth and location services allow readings to appear in the app. Members may disable these in device settings, but functionality may be limited. Teladoc says device-sync location data is not used for targeted advertising. Device readings such as weight and glucose are PHI, whose handling is addressed in the linked HIPAA notice rather than supplied here.
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These devices rely on Bluetooth and location services for readings to appear in the Member’s app. Members can disable these features in their device settings; however, doing so may limit app functionality.
Teladoc Health does not use location data required for device syncing for targeted advertising.
the devices collect PHI (weight, glucose levels, etc.) that you share via use of the device- please see our HIPAA Notice of Privacy Practices for more detail.
However, any technology or data needed to enable the HealthKit/Health Connect connections is subject to this General Privacy Policy.
Use & Processing · Company practice
Teladoc may use automated tools, including AI, to support website operations and related business activities. Examples include analytics, quality improvement, administration and system management, in accordance with applicable law. The passage does not specify tools, training practices or automated decisions about individuals.
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To support the operation of the Websites and related business activities, we may use automated tools, including artificial intelligence technologies.
These tools may assist with functions such as analytics, quality improvement, administrative activities, and system management, and are used in accordance with applicable law.
Sharing & Disclosure · Restriction or exception
The Websites may link to platforms such as Facebook, LinkedIn and Twitter. Teladoc says it does not control them and is not responsible for their content, privacy practices or use of your information. Information you share directly with them is governed by their policies; Teladoc encourages reading those before supplying information. This describes direct sharing, not a replacement for Teladoc’s own disclosure rules.
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We do not control these platforms and are not responsible for their content, privacy practices, or use of your information. Any information you share directly with these third parties is governed by their privacy policies.
Data Access & Collection · Company practice
Teladoc uses cookies and similar technologies to provide and improve its Websites. They help proper and secure operation, remember settings and preferences, understand use for improvements and measure communications effectiveness. The separate advertising use is consent-conditioned, and users have the stated cookie controls.
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We use cookies and similar technologies to provide and improve our Websites.
Ensure our Websites function properly and securely
Remember your preferences and settings
Understand how you use our Websites to make improvements
Measure the effectiveness of our communications
Sharing & Disclosure · Restriction or exception
Cookies may deliver relevant advertising and measure its effectiveness where you have consented. Some may collect Visitor Data revealing consumer health data if you explicitly opt in. Teladoc says server-side privacy technology ensures no PHI is shared with Third Party Advertisers. The supplemental consumer health policy applies to website information that qualifies under applicable law, and the HIPAA notice applies to PHI; their detailed terms are not supplied. Preferences can be changed through “Your Privacy Choices.”
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Provide relevant advertising and measure advertising effectiveness, where you have consented
If you provide explicit opt-in consent, some cookies and similar technologies may collect Visitor Data that may reveal consumer health data.
To protect your privacy, we use server-side privacy enhancing technology to ensure no Protected Health Information (PHI) is shared with Third Party Advertisers.
The HIPAA Notice of Privacy Practices also applies to the extent that any Personal Information collected on our Websites is considered PHI under HIPAA.
applies to the extent that any Personal Information collected on our Websites is considered Consumer Health Data under applicable law.
Account & Service Control · User right or choice
Browser settings can disable or delete cookies, with methods varying by browser. Teladoc links an external cookie-management guide. Disabling/deleting cookies or using software that intercepts or deletes them may cause parts or functions of the Websites to work improperly.
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You may disable or delete browser cookies through your browser settings.
If you disable or delete cookies, or if you are running third-party software that intercepts or deletes cookies, please note that some parts or functionality of our Websites may not work properly.
Each type of web browser offers ways to restrict or delete cookies.
Account & Service Control · User right or choice
Teladoc points to the National Advertising Initiative and Digital Advertising Alliance opt-out pages as ways to opt out of third parties collecting Personal Information for targeted advertising in the United States. This passage does not describe those programs’ detailed coverage or operation.
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You can opt out of third parties collecting your Personal Information for targeted advertising purposes in the United States by visiting the National Advertising Initiative’s (NAI) opt-out page and the Digital Advertising Alliance’s (DAA) opt-out page.
Account & Service Control · Company commitment
Teladoc says it recognizes and honors GPC. When it detects the signal, it automatically applies a preference rejecting non-essential cookies and preventing the associated sharing of Personal Information. This is a stated cookie-and-sharing response, not a claim that all processing stops.
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We recognize and honor the Global Privacy Control (GPC) opt-out signal.
When we detect the noted opt-out signal, we automatically apply your preference to reject non-essential cookies and prevent associated sharing of your personal information.
Account & Service Control · User right or choice
You can customize cookie preferences while visiting the Websites, including limiting sensitive-data use, through “Your Privacy Choices” in the footer or the cookie icon on any page. You can change preferences at any time. Rejecting certain cookies may affect the experience or available features.
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You can manage your preferences, including limiting use of sensitive data, at any time by clicking “Your Privacy Choices” in the footer or clicking the cookie icon of any page and adjusting your preferences.
Please note that rejecting certain cookies may impact your experience with our Websites and limit available features.
Data Access & Collection · Restriction or exception
The Websites are not intended for children under 13, and Teladoc says it does not knowingly collect or sell their Personal Information. The policy asks under-13 users who are not emancipated minors not to use the sites or provide information without parental consent. A parent or guardian who believes an under-13 child supplied information may contact Teladoc to request deletion. The wording preserves the parental-consent and emancipation qualifications without claiming these sites are designed for children.
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Our Websites are not intended for children under 13 years of age, and we do not knowingly collect or sell Personal Information from children under 13.
If you are under 13 and you are not an emancipated minor, please do not use or provide any information on our Websites without parental consent.
If you are a parent or guardian who believes your child under 13 has provided us with Personal Information, please contact us using the information below to request its deletion.
Security & Safeguards · Company practice
Teladoc describes administrative, technical and physical safeguards designed to protect Personal Information from accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. It says transmission and storage cannot be completely secure and does not guarantee absolute security. These are statements under this general policy’s scope, rather than detailed HIPAA security terms for secure-platform records.
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We use administrative, technical, and physical safeguards designed to protect Personal Information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Security & Safeguards · Procedure
If you use a password to access parts of Teladoc’s services, the policy places responsibility for keeping that password confidential on you.
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If you use a password to access certain parts of our services, you are responsible for keeping it confidential.
Retention & Deletion · Company practice
Teladoc retains Personal Information only as long as needed for the policy’s purposes, including providing Websites, business operations, legal/regulatory compliance, dispute resolution and enforcing agreements. Legally required retention periods govern where applicable; otherwise these purpose criteria apply. The policy supplies no fixed universal retention duration.
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We retain Personal Information only for as long as necessary to fulfill the purposes described in this General Privacy Policy, including to provide Websites, maintain business operations, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
Where specific retention periods are required by law, we comply with those timeframes; otherwise, we apply the criteria above to determine how long to retain the information.
Retention & Deletion · Company practice
When Personal Information is no longer needed for its collection purposes, Teladoc says it securely deletes, anonymizes or puts it beyond use. Residual copies may remain for a limited time in backup or archive systems maintained against accidental or malicious loss before deletion or inaccessibility. This is not a promise of immediate erasure of every copy.
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When Personal Information is no longer needed for the purposes for which it was collected, we securely delete, anonymize, or put it beyond use.
residual copies of Personal Information may remain in backup or archival systems for a limited time before being deleted or rendered inaccessible.
Use & Processing · Company practice
Teladoc operates the Websites from the United States and says they are not intended to subject it to foreign laws or jurisdictions. Information you provide may be stored, processed or accessed in the US or countries with different data protection from your residence. Teladoc says this General Privacy Policy governs its handling regardless of storage or access location; this statement does not determine which laws legally apply.
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Our Websites are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdictions of any state, country, or territory outside the United States.
Information you provide through our Websites may be stored, processed, and accessed in the United States or other countries that may not provide the same level of data protection as your place of residence.
Regardless of where your Personal Information is stored or accessed, we will handle it in accordance with this General Privacy Policy.
Legal Rights & Agreement Rules · Restriction or exception
For California residents, certain collected Personal Information is subject to CCPA as amended by CPRA. The notice says those laws may not apply, among other things, to lawfully public government-record information, deidentified or aggregate consumer information, HIPAA-governed PHI held by covered entities/business associates, or provider medical information governed by California’s CMIA. This is the notice’s scope description, not a claim that every Californian’s information has the same rights.
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If you are a California resident, certain Personal Information that we collect about you is subject to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Please note that these laws may not apply to, among other things:
Information that is lawfully made available from federal, state, or local government records
Consumer information that is deidentified or aggregated
Protected health information that is collected by a covered entity or business associate governed by HIPAA
Medical information maintained by a provider of health care governed by California's Confidentiality of Medical Information Act (CMIA)
Data Access & Collection · Company practice
The notice maps Section 1’s collection, use and sharing to CCPA/CPRA categories it may collect: identifiers; California Customer Records categories; protected classification characteristics; commercial, biometric, internet/network activity, geolocation and sensory information; Sensitive Personal Information; professional/employment information; and non-public education information. The named statutes classify categories here; their contents are not supplied. The list does not say every category is collected from every person or add detailed uses beyond the policy’s collection section.
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Collection of Personal Information
Section 1 above describes the Personal information we collect, use, and share.
Identifiers
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Protected classification characteristics under California or federal law
Commercial information
Biometric information
Internet or other similar network activity
Geolocation data
Sensory data
Sensitive Personal Information
Professional or employment-related information
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))
Sharing & Disclosure · Company practice
Teladoc says no one pays it for any data. It explains that California defines sale broadly to include sharing for anything of value. If you opt in or consent to advertising cookies and similar tools, their use may count as a sale under particular state privacy laws, including California. The no-payment statement therefore does not mean no legally defined sale can occur.
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We are not paid by anyone for any data.
However, California laws define “sale” broadly to include the sharing of information in exchange for anything of value.
If you opt-in/consent to our use of advertising cookies and similar technologies, the use may be considered a “sale” of personal information under specific state consumer privacy law (including in California).
Data Access & Collection · Restriction or exception
Within the California notice, Teladoc says it does not collect or share website Personal Information from anyone it knows is under 16. The general children’s section separately says the Websites are not intended for under-13 children and bars knowing collection or sale for that age group, while addressing parental consent and emancipated minors. These are different age thresholds and operations; the general wording does not erase the California notice’s stricter statement.
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Teladoc does not collect or share Personal Information on the Websites from any person we know to be under the age of 16.
Our Websites are not intended for children under 13 years of age, and we do not knowingly collect or sell Personal Information from children under 13.
If you are under 13 and you are not an emancipated minor, please do not use or provide any information on our Websites without parental consent.
Data Access & Collection · Company practice
Teladoc lists Personal Information obtained directly or indirectly from you through website interaction, social media, analytics/marketing partners and automatic tracking technologies. It says the Websites recognize browser GPC preferences for CCPA/CPRA-covered information and offers “Your Privacy Choices” in the footer for cookie settings. This source list does not mean every source supplies data about every visitor.
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Teladoc collects Personal Information from the following categories of sources:
Directly and indirectly from you, including through your interaction with the Websites
Social media platforms
Third party partners such as analytics or marketing providers
Automatically through tracking technologies.
our Websites are configured to recognize and respect those preferences with respect to Personal Information that falls under the CCPA/CPRA.
Account & Service Control · User right or choice
The California notice lists rights to know collected information, delete, opt out of sale or sharing, correct inaccuracies, limit Sensitive Personal Information use, data portability and non-discrimination. These apply within the notice’s California-law scope and exemptions; the later note says the described rights do not apply to PHI, for which HIPAA and the HIPAA notice govern instead. It does not promise every right for every type of health information.
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Your California Rights Include:
Right to know what personal information we collect
Right to delete personal information
Right to opt-out of sale or sharing
Right to correct inaccurate information
Right to limit use of sensitive personal information
Right to data portability
Non-discrimination for exercising rights
If your Personal Information is considered Protected Health Information (PHI), the rights described above do not apply. Instead, your rights are governed by HIPAA and described in our HIPAA Notice of Privacy Practices.
Account & Service Control · User right or choice
Depending on residence, you may have some or all listed rights: request details about Personal Information collected, used or disclosed and data practices; request correction of inaccuracies; and request deletion of information collected from or about you. In some states, the right to know includes a list of third parties, as legally defined, with whom information was shared. The policy excludes PHI from these described rights and directs it to HIPAA rights instead.
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Depending on your state of residency, you may have some or all of the following rights:
Right to Know: The right to request details about the Personal Information we collect, use, or disclose, as well as information about our data practices. In some states, this may also include a list of third parties (as defined by applicable law) with whom we have shared your Personal Information
Right to Request Correction: The right to request correction of any inaccurate Personal Information we maintain about you
Right to Request Deletion: The right to request deletion of the Personal Information we have collected from or about you
If your Personal Information is considered Protected Health Information (PHI), the rights described above do not apply.
Account & Service Control · User right or choice
Depending on residence, you may have a right to opt out of Personal Information use for legally defined targeted advertising, including data collected from activity on nonaffiliated sites or apps, and a right against discrimination for exercising privacy rights. The policy’s PHI exclusion applies to these described rights; it directs PHI to HIPAA rights instead.
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Depending on your state of residency, you may have some or all of the following rights:
Right to Opt-out of Targeted Advertising: The right to opt out of the use of your Personal Information for purposes considered “targeted advertising” under applicable U.S. privacy laws, including data collected from your activities on nonaffiliated websites or apps
Right to Non-Discrimination: The right not to be subject to discrimination for exercising your privacy rights
If your Personal Information is considered Protected Health Information (PHI), the rights described above do not apply.
Account & Service Control · Procedure
The policy directs you to its linked webform to exercise rights and, where applicable, appeal a consumer-rights decision. It does not give a universal appeal right, response deadline or verification procedure in this passage. The preceding rights depend on residence; PHI rights instead follow HIPAA and the HIPAA notice.
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To exercise your rights and, as applicable, to appeal a consumer rights decision, please submit this
Instead, your rights are governed by HIPAA and described in our HIPAA Notice of Privacy Practices.
Account & Service Control · Restriction or exception
If Personal Information is PHI, the policy expressly excludes it from the preceding privacy-rights list. HIPAA and the linked HIPAA Notice of Privacy Practices govern those rights instead. This source does not supply that notice’s detailed rights or procedures.
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Note- If your Personal Information is considered Protected Health Information (PHI), the rights described above do not apply. Instead, your rights are governed by HIPAA and described in our HIPAA Notice of Privacy Practices.
Account & Service Control · Procedure
For questions about the policy, or questions, complaints or requests about your information, Teladoc offers the linked online contact form and PrivacyRights@teladochealth.com. The policy separately directs rights requests and applicable consumer-rights appeals to the webform; it does not state that every privacy email is an appeal.
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If you have questions about this Policy or have questions, complaints or requests regarding your information, you can contact us online or at PrivacyRights@teladochealth.com
To exercise your rights and, as applicable, to appeal a consumer rights decision, please submit this