Zus Patient Notice

Teladoc Health · Official agreement

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2 of 13 cards in Retention & Deletion

Retention & Deletion · Restriction or exception

Opting out does not recall information already shared

Information Zus shared before your opt-out becomes effective remains with the organizations that received it. The choice therefore stops future network sharing when effective, rather than withdrawing copies already sent.

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Supporting quotations

Please note that any of your health information that Zus has already shared before your Request to Opt Out is effective will remain with those organizations that received it.

Cross-references

Retention & Deletion · Company practice

Zus may keep your information after a Zus-form opt-out

After an opt-out using the Zus form, Zus may still store and maintain your health information so your own provider can access and use it as needed to provide services to you. The notice directs people using a provider’s form instead to that provider’s form and FAQ materials; it does not establish the same consequences for that route.

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Supporting quotations

Zus may still store and maintain your health information to enable your healthcare provider to access and use your health information as they may need in order to provide services to you, but Zus will not allow your healthcare provider to receive your health information from, or share your health information with, any other healthcare organizations after your request to opt out has become effective.
Please note that this information only applies if you opt out of sharing using the Zus opt out form. If you opt out using your provider’s form instead, please review their opt-out form and FAQ policy materials instead.

Qualifications & exceptions

  • Continued storage and access are described for enabling your provider to provide services to you.

Not stated here

  • The provider-form consequences depend on its separate materials, which are not supplied.

Cross-references

Also annotated in the same passage (2)