Notice of Availability

Teladoc Health · Official agreement

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Legal Rights & Agreement Rules · Company commitment

Language assistance is available free of charge

The notice offers free language assistance. Its English paragraph addresses English speakers, and the notice also presents language-specific assistance statements in other languages. This promise concerns language assistance; it does not say that medical care itself is free.

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Supporting quotations

If you speak English, free language assistance services are available to you.
如果您說[中文],我們可以為您提供免費語言協助服務。
Si vous parlez Français, des services d'assistance linguistique gratuits sont à votre disposition.
Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung.
यहद आप ह िं दी बोलते ैं, तो आपके हलए हनिःशुल्क भाषा स ायता सेवाएिं उपलब्ध ोती ैं।
[한국어]를 사용하시는 경우 무료 언어 지원 서비스를 이용하실 수 있습니다.
日本語を話される場合、無料の言語支援サービスをご利用いただけます。
Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
Se você fala Portuguese, serviços gratuitos de assistência linguística estão disponíveis para você.
Osoby mówiące po polsku mogą skorzystać z bezpłatnej pomocy językowej.
Если вы говорите на русский, вам доступны бесплатные услуги языковой поддержки.
إذا كنت تتحدث العربية، تتوفر لك خدمات مساعدة لغوية مجانية.
यदि तपाईं नेपाली भाषा बोल्नुहुन्छ भने तपाईंका लागि नि:शुल्क भाषिक सहायता सेवाहरू उपलब्ध छन्।
Türkçe biliyorsanız, ücretsiz dil destek hizmetlerinden yararlanabilirsiniz.
اگر به زبان فارسی صحبت می‌کنید، می‌توانید از خدمات پشتیبانی رایگان زبان بهره‌مند شوید.
إذا كنت تتحدث العربية، يمكنك الاستفادة من خدمات الدعم اللغوي المجانية.

Qualifications & exceptions

  • The offer concerns language assistance, rather than the cost of medical care.
Also annotated in the same passage (3)

Legal Rights & Agreement Rules · Company commitment

Auxiliary aids and services for accessible information are free

The English notice also offers appropriate auxiliary aids and services, free of charge, to provide information in accessible formats. Other language versions describe free tools or services for accessible or easy-to-understand information. The notice does not specify particular aids or formats.

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Supporting quotations

Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge.
Gen zouti ak sèvis apwopriye ki disponib tou gratis pou bay enfòmasyon nan fòma fasil pou konprann.
Các hỗ trợ dịch vụ phù hợp để cung cấp thông tin theo các định dạng dễ tiếp cận cũng được cung cấp miễn phí.
Passende hulpmiddelen en diensten om informatie in toegankelijke formaten te verstrekken, są भी gratis beschikbaar.

Qualifications & exceptions

  • The aids and services are for providing information in accessible formats.

Not stated here

  • Specific aids and formats are not identified; some translated wording is irregular or mixes scripts, and no corrected translation is inferred.
Also annotated in the same passage (3)

Legal Rights & Agreement Rules · Procedure

The English notice gives phone, TTY and provider contact options

The English paragraph directs readers seeking the assistance described in the notice to call 1-800-835-2362, use TTY 1-855-636-1578, or speak to their provider. The separate simplified-Chinese paragraph lists a different main telephone number, so this is not a single uniform number across every language version.

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Supporting quotations

Call 1-800- 835-2362 (TTY: 1-855-636-1578) or speak to your provider.
注意: 如果您说中文(普通话),我们可为您提供免费的语言帮助服务。 请致电 1-800-324-8680。(文本电话:1-855-636-1578)

Qualifications & exceptions

  • The main telephone number differs in the simplified-Chinese paragraph.

Not stated here

  • The notice does not explain the different main telephone numbers.

Cross-references

  • contrast (model-proposed): The simplified-Chinese notice lists 1-800-324-8680 for assistance — The simplified-Chinese Mandarin paragraph lists 1-800-324-8680 while the English paragraph lists 1-800-835-2362. Both list 1-855-636-1578 for text telephone/TTY. The notice does not establish why the main numbers differ or authorize correcting either one.
Also annotated in the same passage (2)

Legal Rights & Agreement Rules · Procedure

The simplified-Chinese notice lists 1-800-324-8680 for assistance

The simplified-Chinese paragraph offers free language assistance to Mandarin Chinese speakers and directs them to 1-800-324-8680, with text telephone 1-855-636-1578. Its main telephone number differs from the English paragraph. This paragraph does not itself mention auxiliary aids or speaking to a provider; that local omission does not withdraw the broader notice’s offer.

Details not recorded for this card

Supporting quotations

注意: 如果您说中文(普通话),我们可为您提供免费的语言帮助服务。 请致电 1-800-324-8680。(文本电话:1-855-636-1578)
Call 1-800- 835-2362 (TTY: 1-855-636-1578) or speak to your provider.

Qualifications & exceptions

  • This paragraph addresses Mandarin Chinese speakers.

Not stated here

  • The notice does not explain whether the different main number is intentional; neither number is corrected here.

Cross-references

  • contrast (model-proposed): The English notice gives phone, TTY and provider contact options — The simplified-Chinese Mandarin paragraph lists 1-800-324-8680 while the English paragraph lists 1-800-835-2362. Both list 1-855-636-1578 for text telephone/TTY. The notice does not establish why the main numbers differ or authorize correcting either one.
Also annotated in the same passage (2)