Retention & Deletion · User right or choice
Parents may request deletion, which can end the child’s program
Parents may request deletion from Livongo’s records of personal information collected in connection with the child’s account. Livongo warns that a deletion request may lead to termination of the child’s Livongo Program; termination is a possibility rather than an automatic result.
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Supporting quotations
At any time, parents can refuse to permit us to collect further personal information from their child in association with a Livongo Program account and can request that we delete from our records the personal information we have collected in connection with that account. Please keep in mind that a request to delete records may lead to a termination the child’s Livongo Program.
Qualifications & exceptions
- The request concerns information connected with the account; program termination is possible.
Not stated here
- This passage gives no deletion deadline or retention schedule.
Cross-references
- qualifies (model-proposed): Parents can request access, changes or deletion through Member Support — The parental request procedure includes deletion; the deletion provision warns that a request may terminate the child’s program.