Livongo Children’s Online Privacy Policy

Security & Safeguards · Company commitment

Verification information is promised secure storage and no other use

Livongo says it works with PRIVO, which it describes as an FTC approved COPPA Safe Harbor with an identity and consent management platform. It says all information collected for verification is stored securely and used for no other purpose. This is specific to verification information; it does not promise the same use limit for all program data. The policy points to a separate PRIVO privacy policy.

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Supporting quotations

Livongo works with PRIVO. PRIVO is a leading privacy solutions expert as well as an FTC approved COPPA Safe Harbor with an identity and consent management platform. All information collected for verification is stored securely and not used for any other purpose.

Qualifications & exceptions

• The secure-storage and purpose limitation applies to information collected for verification.

Not stated here

• The linked PRIVO policy is not supplied, and this passage specifies no retention duration.

Security & Safeguards · Company commitment

Livongo takes reasonable steps to verify a parent’s identity

To protect children’s privacy and security, Livongo says it will take reasonable steps to help verify a parent’s identity before “granting permission to any personal information.” In the parental-controls context, that phrase indicates a check before a permission concerning personal information, but its precise object is unclear. The analysis does not replace it with an assumed access or disclosure rule.

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Supporting quotations

To protect children’s privacy and security, we will take reasonable steps to help verify a parent’s identity before granting permission to any personal information.

Qualifications & exceptions

• The promise is to take reasonable steps, for children’s privacy and security.

Not stated here

• The source does not specify what “granting permission to any personal information” means or the precise verification method.

Cross-references

• qualifies (model-proposed): Parents can request access, changes or deletion through Member Support — The parental-controls section describes reasonable parent identity checks before permission concerning personal information; the exact action covered by that phrase remains unclear rather than being silently changed into an access rule.