The disclaimer states a January 1, 2022 effective date
This saved Legal Disclaimer states that it took effect on January 1, 2022. The stated date does not establish whether this remains the latest version.
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Effective Date: January 1, 2022
Legal Rights & Agreement Rules · Context
The disclaimer covers listed websites and associated apps
Teladoc Health, Inc. speaks for itself and the listed affiliates and subsidiaries, including Best Doctors, HealthiestYou, Advance Medical, Livongo, myStrength and InTouch Technologies. The disclaimer covers visitors to the listed Teladoc, Best Doctors, AskBestDoctors, HealthiestYou, Teladoc Health, myStrength, Advance Medical, Livongo and InTouch Health websites and their associated domains and mobile apps. It describes providing telehealth information and facilitating access to telemedicine, chronic condition management and expert medical services.
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Teladoc Health, Inc., on its own behalf and its affiliates and/or wholly owned subsidiaries including, but not limited to, Best Doctors, Inc., HealthiestYou, Inc., Advance Medical Inc., Livongo Health, Inc., myStrength, Inc., and InTouch Technologies
makes certain telehealth related information available to you and/or facilitates your access to telemedicine, chronic condition management, and expert medical services
The disclaimer defines you as a visitor or user of the Websites and says using them expressly agrees to its terms. If you disagree, it directs you to stop all use and access immediately.
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For the purposes of this Disclaimer, "you" and "your" means you as the visitor or user of the Websites. By using the Websites, you expressly agree to the terms and conditions set out in this Disclaimer. If you do not agree to this Disclaimer, you should immediately cease all use of and access to the Websites.
Legal Rights & Agreement Rules · Restriction or exception
Teladoc describes itself as a facilitator independent of healthcare providers
Teladoc says it makes telehealth information available and facilitates access to telemedicine, expert medical and chronic condition management services. It says it is not an insurer or prescription fulfillment warehouse, does not practice medicine, and is independent of the healthcare providers delivering telemedicine. It disclaims responsibility for those providers’ acts, omissions and communications.
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Teladoc Health is not an insurance provider nor are we a prescription fulfillment warehouse. Teladoc Health's role is limited to making certain telehealth related information available to you and/or facilitate your access to telemedicine, expert medical services, and chronic condition management services. Teladoc Health is independent from healthcare providers who provide telemedicine services and is not responsible for such healthcare providers' acts, omissions or for any content of the communications made by them. Teladoc Health does not engage in the practice of medicine.
Legal Rights & Agreement Rules · Restriction or exception
Website content is informational and does not replace medical care
The Websites do not provide medical advice or create a healthcare provider/patient relationship with Teladoc or otherwise. Their services and content are described as informational, not a replacement for your healthcare provider’s advice. The disclaimer directs medical-condition questions to a doctor or qualified healthcare provider and medical emergencies to 911 or your doctor. It disclaims responsibility or liability for advice, treatment, diagnoses, information, services or products obtained through the Websites.
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The Websites do not provide medical advice and do not create a healthcare provider/patient relationship between you and Teladoc or otherwise. Any services provided by or content accessed from the Websites are for informational purposes only and are not intended to replace the advice of your healthcare provider. Please consult your doctor or other qualified healthcare provider if you have any questions about a medical condition. Call 911 or Your doctor for all medical emergencies. TELADOC IS NOT RESPONSIBLE OR LIABLE FOR ANY ADVICE, COURSE OF TREATMENT, DIAGNOSIS OR ANY OTHER INFORMATION, SERVICES OR PRODUCTS THAT YOU MAY OBTAIN THROUGH THE WEBSITES.
Qualifications & exceptions
These statements concern the defined Websites.
Legal Rights & Agreement Rules · Restriction or exception
Attempting, assisting or permitting prohibited activities is also barred
You must not attempt the activities listed above or assist or permit other people to engage in them. This extends the website-use restrictions beyond carrying out a prohibited act yourself.
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Attempt, assist or permit any persons in engaging in any of the activities described above.
Legal Rights & Agreement Rules · Restriction or exception
Teladoc disclaims responsibility for submissions
Teladoc takes no responsibility and assumes no liability for Submissions. It does not endorse other people’s Submissions or accept responsibility for their content, including medical and health treatment information.
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Teladoc takes no responsibility and assumes no liability for Submissions
You understand that Teladoc does not endorse Submissions of others and is not responsible for the content of such Submissions. Teladoc disclaims any and all liability for any information, including but without limitation, any medical and health treatment information set forth in a Submission.
Legal Rights & Agreement Rules · Restriction or exception
Linked websites carry their own terms and risks
The Websites may link to third-party sites as a convenience. Teladoc says it does not control those sites or take responsibility for their content, including medical and health treatment information. A link does not imply endorsement, sponsorship or affiliation. Use of a linked site is at your own risk under that site’s terms; this disclaimer’s terms do not apply there.
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The Websites may contain links to third-party websites. Linked sites are not under the control of Teladoc Health, and Teladoc Health is not responsible for the content of any linked site. Links are provided as a convenience only, and a link does not imply that Teladoc Health endorses, sponsors, or is affiliated with the linked site. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites; these Terms do not apply to other websites. Teladoc Health disclaims any and all liability for any information, including but without limitation, any medical and health treatment information set forth on linked sites.
Legal Rights & Agreement Rules · Restriction or exception
The websites are supplied as is and as available
The Websites are supplied as is and as available without express or implied warranties. To the fullest extent applicable law permits, Teladoc disclaims representations, warranties and conditions, including merchantability and fitness for a particular purpose. It does not promise uninterrupted or error-free operation, correction of defects, or a website or server free of viruses or other harmful components.
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The Websites are provided on an "as is" and "as available" basis and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Teladoc Health disclaims all representations, warranties, and conditions, express or implied, including, but not limited to, implied condition or warranties of merchantability and fitness for a particular purpose. Teladoc Health does not warrant that the Websites will be uninterrupted or error-free, that defects will be corrected or that the Websites or the server that makes it available are free of viruses or other harmful components.
Qualifications & exceptions
The representations, warranties and conditions disclaimer extends only as far as applicable law permits.
Legal Rights & Agreement Rules · Restriction or exception
Content quality and data transmission are not guaranteed
Teladoc gives no guarantees and disclaims implied warranties or representations about website content’s accuracy, relevance, timeliness, completeness or suitability for a particular purpose. It also disclaims liability for delays, failures, interruptions or corruption of data or other information transmitted in connection with website use.
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Teladoc Health makes no guarantees and disclaims any implied warranty or representation about its accuracy, relevance, timeliness, completeness, or appropriateness of any content posted on the Website for a particular purpose. Teladoc Heath assumes no liability arising from or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Websites.
Legal Rights & Agreement Rules · Restriction or exception
You agree to defend and indemnify a broad group for specified claims
As a visitor or website user, you agree to indemnify, defend and hold harmless Teladoc, its clients and suppliers, and their respective affiliates, employees, officers, directors, agents, servants, shareholders and representatives. This covers liabilities, losses, claims, suits, damage and expenses, including reasonable attorneys’ fees and expenses, related to violating this disclaimer, using or misusing the Websites or the source’s term “Teladoc Services,” or posting Submissions.
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You agree to indemnify, defend and hold harmless Teladoc, its clients, and its suppliers and their respective affiliates, employees, officers, directors, agents, servants, shareholders, and representatives of each from any liability, loss, claim, suit, damage, and expense (including reasonable attorneys' fees and expenses) related to (i) your violation of this Disclaimer, (ii) your use, or misuse, of the Websites or Teladoc Services, and/or (iii) your posting of Submissions.
For the purposes of this Disclaimer, "you" and "your" means you as the visitor or user of the Websites.
Qualifications & exceptions
Applies to claims related to the three listed triggers, including use as well as misuse.
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The indemnity uses “Teladoc Services”; the introduction defines “Teladoc Health Services,” without separately defining the exact shorter label.
Cross-references
contrast (model-proposed): Teladoc excludes liability for website-use damages — The visitor assumes specified defense and indemnity obligations, while Teladoc broadly excludes damages arising from website use or inability to use it. These allocate risk in different directions and are not inconsistent promises.
Legal Rights & Agreement Rules · Restriction or exception
Teladoc excludes liability for website-use damages
The disclaimer says Teladoc will not be liable for direct, indirect, incidental, special, exemplary, consequential or punitive damages arising from your use of the Website or inability to use it. It calls this an informed, voluntary and material allocation of risk and says you agree the limitations are fair and reasonable in the circumstances.
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TELADOC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF, OR INABILITY TO USE, THE WEBSITE.
This limitation reflects an informed voluntary allocation of risk; such allocation represents a material part of this Disclaimer. You agree that the limitations of liabilities are fair and reasonable in the circumstances.
Qualifications & exceptions
The stated exclusion concerns damages arising from website use or inability to use it.
Cross-references
contrast (model-proposed): You agree to defend and indemnify a broad group for specified claims — The visitor assumes specified defense and indemnity obligations, while Teladoc broadly excludes damages arising from website use or inability to use it. These allocate risk in different directions and are not inconsistent promises.
Legal Rights & Agreement Rules · Procedure
Changes take effect when posted and continued use signifies agreement
Teladoc may amend the disclaimer at any time, with changes effective immediately when posted. As a visitor or user of the defined Websites and associated domains and mobile apps, you agree to review the disclaimer periodically. Using the Websites after a change constitutes agreement to follow and be bound by the amended disclaimer.
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Teladoc may, at any time and from time to time, amend this Disclaimer. Any changes will be effective immediately upon posting. You agree to review the Disclaimer periodically and your use of the Websites following any such change constitutes your agreement to follow and be bound by this Disclaimer as amended.
For the purposes of this Disclaimer, "you" and "your" means you as the visitor or user of the Websites. By using the Websites, you expressly agree to the terms and conditions set out in this Disclaimer. If you do not agree to this Disclaimer, you should immediately cease all use of and access to the Websites.
Qualifications & exceptions
Agreement to the amended disclaimer is tied to website use after the change.
Cross-references
qualifies (model-proposed): Using the websites signifies agreement — The initial agreement through website use is supplemented by immediate posting effectiveness, periodic review and agreement through use after changes.