Legal Disclaimer

Teladoc Health · agreement dated January 1, 2022 · Official agreement

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5 of 28 cards in Security & Safeguards

Security & Safeguards · Restriction or exception

Users must follow applicable laws and avoid interference

Using the Websites commits you to comply with laws applicable to that use. You must not interfere with other people’s use and enjoyment or disrupt Teladoc’s or its vendors’ security measures. The obligations also prohibit restricting or inhibiting anyone from using the Websites.

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By using the Websites, you agree to comply with all laws applicable to your use of the Websites, you will not interfere with a third party's use and enjoyment of the Websites, and you will not interfere with or disrupt Teladoc Health's or its vendors' security measures.
Restrict or inhibit any person from using the Websites;

Security & Safeguards · Restriction or exception

Unauthorized access to sites, accounts and information is prohibited

You must not gain unauthorized access to the Websites, other users’ accounts, names, personally identifiable or other information, or computers and sites connected or linked to the Websites.

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Gain unauthorized access to the Websites, to other users' accounts, names, personally identifiable information or other information, or to other computers or websites connected or linked to the Websites;

Security & Safeguards · Restriction or exception

Automation exceeding human browsing request rates is prohibited

You must not launch or use automated systems, including robots, spiders or offline readers, that send more server requests in a given period than a person can reasonably produce using a conventional browser. This clause sets a request-rate condition rather than expressly banning all automation.

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Launch or use any automated system, including without limitation, "robots," "spiders," or "offline readers," that access the Websites in a manner that sends more request messages to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional web browser;

Qualifications & exceptions

  • The threshold compares requests in the same period using a conventional browser.

Security & Safeguards · Restriction or exception

Code that may damage or hijack equipment is prohibited

You must not post, transmit or otherwise make available viruses, worms, spyware or other code, files or programs that may damage or hijack hardware, software or telecommunications equipment, or are intended to do so.

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Post, transmit or otherwise make available any virus, worm, spyware or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment;

Security & Safeguards · Restriction or exception

Teladoc disclaims responsibility for third-party internet fraud

Teladoc says it is not responsible for your costs or harm from third-party internet fraud, including phishing sites impersonating its Websites and phishing emails made to look as though Teladoc sent them.

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Teladoc Health is not responsible for any costs or harm incurred by you as a result of fraudulent schemes perpetuated by third parties via the Internet, including any schemes involving phishing websites holding themselves out to be the Websites or phishing emails designed to appear to be sent from Teladoc Health.