Guidelines describe a commitment to open, safe care experiences
Teladoc presents these guidelines as reflecting its commitment to open, safe care experiences for everyone in its community. This is a statement of the guidelines’ purpose; it does not describe a specific remedy or guarantee a particular outcome.
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We share these guidelines to reflect our commitment to creating open, safe care experiences for everyone in the Teladoc community.
Account & Service Control · Restriction or exception
Community members should behave professionally and respectfully
Teladoc says community members should behave professionally and treat others with respect and dignity. It describes community membership as a privilege and says people should be accountable for their actions. The guidelines direct readers to the terms of service for detailed behavior expectations.
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We treat each other with kindness, courtesy and respect. We consider belonging to this community to be a privilege and believe in accountability for our actions. Members of the community should behave professionally and should treat others with respect and dignity. Detailed information on expected behavior can be found in our terms of service.
Not stated here
The referenced terms of service are not supplied in this source; detailed conduct rules and any enforcement consequences are not established here.
Account & Service Control · Restriction or exception
Every member and provider is expected to support a safe, welcoming environment
Teladoc describes an inclusive community encompassing varied races, cultural backgrounds, nationalities, sexual orientations and gender identities. It expects every member and provider to help create a safe and welcoming environment, and describes the wider reach of virtual care as supporting its goal of quality care for all.
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We are an inclusive community and expect every member and provider to help foster an environment that is safe and welcoming. Together we represent a variety of races, cultural backgrounds, nationalities, sexual orientations and gender identities. Virtual care continues to be a great equalizer, offering access to healthcare in unprecedented ways. We are proud of this extended reach as it supports our goal of quality care for all.
Account & Service Control · User right or choice
Teladoc encourages stories and constructive feedback
Teladoc values respectful communication, shared experiences and constructive feedback. It encourages people to share stories so it can understand what works and what could improve. The invitation does not describe a formal complaint process or promise a response.
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We value respectful communication, the sharing of experiences, and constructive feedback. We encourage people to share their stories with us so we know what works—as well as what can be improved—so that we can all move forward together.
Not stated here
No submission channel, response deadline or feedback handling procedure is specified here.