Community Guidelines

Legal Rights & Agreement Rules · Company commitment

Teladoc says its telemedicine care follows clinical guidelines

Teladoc says it offers telemedicine care under the highest standards of clinical guidelines and forms treatment decisions with the patient’s health in mind. These statements describe its approach to care without promising any particular diagnosis or treatment result.

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Supporting quotations

We offer our telemedicine care under the highest standards of clinical guidelines.

Treatment decisions are formed with the best interest of the patient's health in mind.

Cross-references

• qualified by (model-proposed): Doctors make diagnosis, prescription and referral decisions within policy limits — The general statement about care standards is qualified by the explicit clinical-guideline and prescription-policy framework for diagnosis, prescriptions and urgent-care referrals. Neither passage guarantees a particular treatment.

Legal Rights & Agreement Rules · Restriction or exception

Doctors make diagnosis, prescription and referral decisions within policy limits

Doctors provide diagnoses and services, including prescription decisions and referrals for in-person urgent care, within clinical guidelines and Teladoc’s prescription policy. The passage describes the framework for these decisions; it does not promise that a patient will receive a prescription or referral.

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Supporting quotations

Doctors provide diagnosis and services, including prescription decisions and in-person urgent care referrals, within these guidelines and our prescription policy.

Qualifications & exceptions

• Clinical guidelines and the prescription policy govern these decisions.

Not stated here

• The prescription policy’s detailed requirements are not supplied in this document.

Cross-references

• qualifies (model-proposed): Teladoc says its telemedicine care follows clinical guidelines — The general statement about care standards is qualified by the explicit clinical-guideline and prescription-policy framework for diagnosis, prescriptions and urgent-care referrals. Neither passage guarantees a particular treatment.