Community Guidelines

Teladoc Health · Official agreement

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2 of 8 cards in Security & Safeguards

Security & Safeguards · Company commitment

Teladoc states that it protects medical information and follows HIPAA guidelines

Teladoc says it treats medical information with the highest level of confidentiality and security and operates fully within HIPAA-compliance guidelines. It points readers to its privacy practices for more detail. This describes Teladoc’s stated commitment; this document does not itself set out those detailed privacy practices.

Details not recorded for this card

Supporting quotations

You can be assured that Teladoc treats medical information with the highest level of confidentiality and security, and fully operates within HIPAA-compliance guidelines. More detailed information may be found in our privacy practices.

Qualifications & exceptions

  • The commitment concerns medical information.

Not stated here

  • The referenced privacy practices and the substantive HIPAA requirements are not supplied here.
Also annotated in the same passage (1)

Security & Safeguards · Company commitment

Visit information communications remain in Teladoc’s secure platform

The guidelines say that visit information communications remain in Teladoc’s secure platform, where privacy can be assured. They do not specify a retention period or describe the technical safeguards used.

Details not recorded for this card

Supporting quotations

Visit information communications remain in our secure platform where privacy can be assured.

Not stated here

  • No retention duration or technical safeguard specifications are provided in these guidelines.
Also annotated in the same passage (1)