Terms of Service for Bots

Telegram · Official agreement

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5 of 35 cards in Account & Service Control

Account & Service Control · Restriction or exception

Providers can shut a bot down at any time, and Telegram is not liable if you lose access, for any reason

An SP may, at its discretion, stop operating on Telegram and discontinue its bot at any time. If you can no longer access a bot or some of its features for any reason, Telegram will not be liable for any expenses, losses or damages you incur. The reasons listed are examples and the list is not closed: a technical error; the SP no longer maintaining the bot; the bot feature no longer supporting some or all features the bot integrates; a restriction imposed by Telegram on your account or on certain regions, bots or SPs; the bot being intentionally or inadvertently deleted by the SP; and external factors outside Telegram's control.

Details
Who
SP; Telegram
What it does
SP may discontinue a bot; Telegram not liable for loss of access
Condition
loss of access to a bot or some features for any reason (listed reasons are non-exhaustive)
Exception
Telegram-imposed restrictions on your account or on regions, bots or SPs are among the listed reasons

Supporting quotations

The SP may, at their discretion, cease all operations on Telegram and discontinue their Bot at any time.
In the event that you can no longer access a Bot or some of their features for any reason, Telegram will not be liable for any expenses, losses or damages you may incur.
(i) A technical error;
(ii) The SP no longer maintaining their bot;
(iii) TBF no longer supporting some or all features integrated by the bot;
(iv) A restriction imposed by Telegram on your account or on certain regions, Bots or SP;
(v) The bot being intentionally or inadvertently deleted by the SP;
(vi) External factors outside our control;

Qualifications & exceptions

  • The reasons are introduced as "plausible reasons include but are not limited to", so the exclusion is not confined to the list
  • The list includes restrictions Telegram itself places on your account or on regions, bots or SPs, and Telegram changing what the feature supports

Not stated here

  • The text does not say whether the SP or Telegram must give you any warning before a bot is discontinued

Account & Service Control · Restriction or exception

No compensation if you lose tokens, funds, prizes, data or chats held through a bot or Mini App

Regardless of circumstances, if you lose access to accumulated tokens, funds, prizes, progression, media, files, valuable data, code, chats, management tools or any other service, asset or utility that an SP provides through a bot or Mini App for your benefit, Telegram will not be liable and will not compensate you for the loss. The text frames this as applying whatever the cause, not only the listed reasons for losing access to a bot.

Details
Who
Telegram
What it does
will not be liable and will not compensate
What it covers
tokens, funds, prizes, progression, media, files, data, code, chats, management tools or other assets provided by SP through a Bot or Mini App
Condition
regardless of circumstances

Supporting quotations

For clarity, regardless of circumstances, should you lose access to accumulated tokens, funds, prizes, progression, media, files, valuable data, code, chats, management tools or any other service, asset or utility provided by SP through a Bot or Mini App for your benefit, Telegram will not be liable and will not compensate you for this loss.

Qualifications & exceptions

  • Stated as applying "regardless of circumstances"
  • Covers things provided by an SP through a bot or Mini App, not Telegram's own services

Account & Service Control · Permission or license

Telegram may remove a bot from the platform if it is found to violate the developer terms

If a bot is found to be in violation of Telegram's Terms of Service for Bot Developers, Telegram retains the right to terminate the bot from the Telegram platform.

Details
Who
Telegram
What it does
terminate the bot from the Telegram platform
Condition
the bot is found to violate the Terms of Service for Bot Developers

Supporting quotations

In the event that a Bot is found to be in violation of our
Telegram retains the right to terminate the Bot from the Telegram platform.

Qualifications & exceptions

  • The right applies where a bot "is found to be" in violation of the developer terms

Not stated here

  • The text does not say who decides that a violation exists, what notice or process applies, or what happens to users' data and assets held through the bot
Also annotated in the same passage (1)

Account & Service Control · Permission or license

Telegram can change, suspend or end the bot feature at any time, without notice or liability

At its sole and absolute discretion, Telegram may modify the bot feature in any way it considers necessary, at any time and without notice, and without liability. The examples include altering, suspending or fully discontinuing features, including the bot feature itself, and adjusting or radically reshaping how users find, access, interact with or use the feature to meet evolving technological, economic or regulatory standards. Telegram says it is not liable for how these changes affect access to bots and the services they provide, and that SPs are solely responsible for keeping their services available to their users and compatible with the feature.

Details
Who
Telegram
What it does
modify, alter, suspend, discontinue or reshape the bot feature
Condition
at its sole and absolute discretion, at any time and without notice or liability
What it covers
the bot feature and how users find, access and use it
Why
to meet evolving technological, economical or regulatory standards (reshaping item only)

Supporting quotations

We may, at our sole and absolute discretion and without liability, at any time and without notice, modify TBF in any way we deem necessary.
We hold no liability for how these changes may affect access to and services provided by Bots. SP are solely responsible for ensuring that their services are available to their users and compatible with TBF.
Altering, suspending, or fully discontinuing features within TBF, including but not limited to the TBF itself;
Adjusting, modifying or radically reshaping the way in which users find, access, interact with or otherwise make use of TBF, to meet evolving technological, economical or regulatory standards.

Qualifications & exceptions

  • The examples are introduced as "include but are not limited to"
  • The reference to evolving technological, economic or regulatory standards is attached to the item on adjusting or reshaping how users find and use the feature, not to every modification
  • Compatibility with the feature is placed on the SPs

Not stated here

  • The text does not say whether any notice, transition period or compensation applies if the feature is discontinued
Also annotated in the same passage (1)

Account & Service Control · Permission or license

Telegram may limit access to certain bot providers or restrict certain users from the bot feature or Telegram

Among the changes Telegram says it may make, at its sole discretion, without notice and without liability, are imposing limits on or restricting access to certain SPs, and restricting certain users from accessing the bot feature or the Telegram platform.

Details
Who
Telegram
What it does
impose limits on or restrict access
What it covers
certain SPs; certain users accessing the bot feature or the Telegram platform
Condition
at its sole and absolute discretion, at any time and without notice or liability

Supporting quotations

We may, at our sole and absolute discretion and without liability, at any time and without notice, modify TBF in any way we deem necessary.
Imposing limits on or restricting access to certain SP;
Restricting certain users from accessing TBF or the Telegram platform;

Qualifications & exceptions

  • These two items sit in the same non-exhaustive list of modifications as the discretion and no-notice wording above
  • The user restriction can reach the Telegram platform generally, not only bots

Not stated here

  • The text sets no reasons, criteria, notice or appeal for restricting an SP or a user
Also annotated in the same passage (1)