Rewards Policy

Legal Rights & Agreement Rules · Context

Applies to Rewards Programs offered to U.S. users on the Platform

This Rewards Policy covers incentive programs, promotions and campaigns offered on the Platform in the United States, which the policy calls Rewards Programs. It says it applies to U.S. users of TikTok and to people accessing TikTok from within the U.S. The page is marked as last updated January 22, 2026.

Supporting quotations

Last updated: January 22, 2026

This Rewards Policy applies to U.S. users of TikTok and those accessing TikTok within the U.S.

applies to Platform users that participate in an incentive program, promotion, and/or campaign offered on the Platform in the United States

Qualifications & exceptions

• Only programs offered on the Platform in the United States
• Covers U.S. users of TikTok and people accessing TikTok from within the U.S.

Not stated here

• 'Platform' is not defined in this document. The policy points to the Terms of Service and Virtual Items Policy for undefined capitalized terms, and neither was supplied.

Account & Service Control · Restriction or exception

You must be at least 18, or the age of majority where you live if that is older

To take part in Rewards Programs and receive Rewards you must be at least 18 years old or the age of majority in your jurisdiction, whichever is older.

Supporting quotations

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is older) to take part in Rewards Programs and receive Rewards.

Qualifications & exceptions

• The age of majority in your jurisdiction applies when it is higher than 18

Legal Rights & Agreement Rules · Context

Rewards Programs are offered by TikTok USDS Joint Venture and its affiliates

The company offering Rewards Programs is TikTok USDS Joint Venture LLC and its affiliates, which the policy shortens to TikTok USDS Joint Venture. It works with service providers, business partners and affiliates to provide important functions of the programs. TT Commerce & Global Services LLC and its affiliates are named as an example of such a partner.

Supporting quotations

The Rewards Program is offered by TikTok USDS Joint Venture LLC and its affiliates

works with service providers and business partners, such as TT Commerce & Global Services LLC and its affiliates

Qualifications & exceptions

• TT Commerce & Global Services is given as an example ('such as'), not as a complete list of partners

Not stated here

• Which other service providers or business partners perform program functions is not stated.

Charges & Financial Obligations · Restriction or exception

TT Commerce & Global Services is solely responsible for payment or financial obligations

The policy says TT Commerce & Global Services and its affiliates are solely responsible for any payment or financial obligations in relation to the Rewards Program. Later sections describe a monetary reward 'from TikTok' and say amounts shown to you belong to TikTok until they reach your account, so this statement should be read together with those.

Supporting quotations

TT Commerce & Global Services and its affiliates are solely responsible for any payment or financial obligations in relation to the Rewards Program.

Qualifications & exceptions

• Applies to payment or financial obligations in relation to the Rewards Program

Not stated here

• The document does not explain how this allocation fits with Reward Payments described as coming from TikTok, or which entity a user should look to if a Reward Payment is not made.

Cross-references

• contrast (model-proposed): An amount shown to you belongs to TikTok until it reaches your Preferred Account — TT Commerce & Global Services is said to be solely responsible for payment or financial obligations, while amounts displayed belong to TikTok until received and Reward Payments are described as coming from TikTok. The document does not explain how these fit.

Charges & Financial Obligations · Company practice

You may be eligible for virtual or physical Rewards, which vary by program and location

Taking part in a Rewards Program may make you eligible for virtual and/or physical rewards, called Rewards, in recognition of meeting that program's requirements. Which Reward is available depends on the program and on your location. The policy points ahead to its section on what Rewards are and how you receive them.

Supporting quotations

you may be eligible to receive virtual and/or physical rewards

The Reward available depends on the Rewards Program and your location.

3. What are Rewards and how do you receive them?

Qualifications & exceptions

• 'May be eligible': no Reward is promised by taking part
• Depends on the Rewards Program and your location

Legal Rights & Agreement Rules · Context

Participation is governed by this policy, program-specific provisions and creator rules

Taking part is governed by this Rewards Policy and any other applicable program-specific provisions made available when you join. Creators are also covered by the Creator Code of Conduct, and LIVE creators by the LIVE Monetization Guidelines. Together with this policy, these make up what the policy calls the Rewards Program Terms.

Supporting quotations

your participation is governed by this Rewards Policy and any other applicable Rewards Program-specific provisions made available to you when you join the Rewards Program

if you are a creator

for LIVE creators

This Rewards Policy and any applicable Rewards Program-specific provisions apply when you participate in Rewards Programs on TikTok.

Qualifications & exceptions

• Creator Code of Conduct applies if you are a creator
• LIVE Monetization Guidelines apply to LIVE creators
• Program-specific provisions are those made available to you when you join the program

Not stated here

• The text of the Creator Code of Conduct, the LIVE Monetization Guidelines and any program-specific provisions was not supplied, so the rules in them are unknown here.

Legal Rights & Agreement Rules · Context

Terms of Service and Community Guidelines also apply; the Privacy Policy covers personal data

The Terms of Service and Community Guidelines apply to your participation in Rewards Programs in the same way as to any other activity on the Platform. The policy says the Privacy Policy describes how personal data is processed; this document does not itself describe data processing.

Details not recorded for this card

Supporting quotations

also apply to your participation in Rewards Programs in the same way as they apply to any other activities on the Platform

describes how we process your personal data

Not stated here

• The Terms of Service, Community Guidelines and Privacy Policy were not supplied, so what they require or how personal data is processed for Rewards is unknown here.

Legal Rights & Agreement Rules · Restriction or exception

Program-specific provisions prevail over this policy in a conflict

If this Rewards Policy conflicts with applicable program-specific provisions, the program-specific provisions apply. A particular program can therefore set rules that differ from this general policy.

Supporting quotations

If there is a conflict between this Rewards Policy and applicable Rewards Program-specific provisions, the Rewards Program-specific provisions will apply.

Qualifications & exceptions

• Only where there is a conflict with applicable program-specific provisions

Not stated here

• Program-specific provisions were not supplied, so which rules of this policy a given program overrides is unknown.

Cross-references

• qualifies (model-proposed): Your ability to receive a Reward expires two years after you first become eligible, unless program rules say otherwise — Program-specific provisions prevail in a conflict, so a program may set a different expiry than the two-year default, which the expiry rule itself allows.

Legal Rights & Agreement Rules · Context

Undefined capitalized terms take their meaning from the Terms of Service and Virtual Items Policy

Capitalized terms this policy does not define have the meanings given in the Terms of Service and the Virtual Items Policy.

Details not recorded for this card

Supporting quotations

Capitalized terms not defined in this Rewards Policy have the meanings given to them in our Terms of Service and Virtual Items Policy.

Not stated here

• Those two documents were not supplied, so the meanings of terms such as Platform, Virtual Items, Points, Coins or Diamonds are not stated in this document.

Account & Service Control · Restriction or exception

Eligibility: at least 18, and not an employee, officer or contractor of TikTok or TT Commerce & Global Services

To take part you must meet every listed requirement. Individuals must be at least 18 or the age of majority in their jurisdiction, and must not be an employee, officer or contractor of TikTok USDS Joint Venture, TT Commerce & Global Services or its affiliates. This list words the age rule without the opening section's 'whichever is older'; the text does not reconcile the two wordings.

Supporting quotations

To participate in a Rewards Program, you must:

For individuals, be at least 18 years old (or the age of majority in your jurisdiction).

Not be an employee, officer or contractor of TikTok USDS Joint Venture or TT Commerce & Global Services or its affiliates.

Qualifications & exceptions

• The age rule is stated for individuals
• The staff exclusion covers employees, officers and contractors

Account & Service Control · Restriction or exception

Eligibility: an active account with no breach or suspected breach of the rules

You need an active account on the Platform. You must also have complied with all relevant obligations and must not be in breach, or suspected breach, of the Rewards Program Terms, the Terms of Service, the Community Guidelines or any other applicable policies. Because suspected breach is enough, eligibility can be lost without a confirmed violation.

Supporting quotations

Have an active account on the Platform.

Have complied with all relevant obligations and not be in breach or suspected breach of the Rewards Program Terms

Qualifications & exceptions

• Suspected breach, not only proven breach, counts against you
• Covers the Rewards Program Terms, Terms of Service, Community Guidelines and any other applicable policies

Not stated here

• The document does not say who decides what counts as a suspected breach or how that is assessed.

Account & Service Control · Restriction or exception

You must take part yourself, with your own account and without help from third parties or computers

You must complete the missions or activities in a Rewards Program by yourself, using your own TikTok account, and without the help of third parties, computers or otherwise.

Supporting quotations

Participate in the Rewards Program independently, which means you complete the missions or activities in the Rewards Program by yourself (with your own TikTok account) and without the help of third parties, computers or otherwise.

Qualifications & exceptions

• Applies to completing the program's missions or activities

Not stated here

• The wording 'computers or otherwise' is broad and the document does not say where the line falls, for example for automation tools or shared devices.

Account & Service Control · Restriction or exception

Eligibility: program-specific criteria may add requirements, and government or public interest accounts are excluded

A program can set additional eligibility criteria in its own provisions or program pages. Separately, you must not use a government and public interest account to take part.

Supporting quotations

Meet any additional eligibility criteria for the Rewards Program, as set out in the relevant Rewards Program-specific provisions and/or in the Rewards Program-specific pages.

Not use a government and public interest account for participating.

Qualifications & exceptions

• Additional criteria come from the relevant program-specific provisions and/or program pages

Not stated here

• The policy does not define 'government and public interest account', and the program-specific criteria were not supplied.

Legal Rights & Agreement Rules · Permission or license

TikTok USDS Joint Venture can change eligibility criteria at any time without prior notice

TikTok USDS Joint Venture reserves the right to change the eligibility criteria at any time and without giving prior notice, unless applicable law requires otherwise. A later section says TikTok will attempt to give advance notice of material changes to a Rewards Program.

Supporting quotations

Unless required otherwise by applicable laws, TikTok USDS Joint Venture reserves the right to change the eligibility criteria at any time and without prior notice.

Qualifications & exceptions

• Unless required otherwise by applicable laws

Cross-references

• contrast (model-proposed): TikTok will attempt advance notice of material changes; you can keep the current terms during notice or withdraw — Eligibility criteria may be changed at any time without prior notice, while the changes section says TikTok will attempt advance notice of material changes (which may include who can participate). The document does not reconcile the two.

Account & Service Control · Permission or license

Meeting the criteria does not guarantee participation; TikTok can deny, terminate or suspend at its discretion

Being eligible does not guarantee you a place in any Rewards Program. TikTok USDS Joint Venture can deny, terminate or suspend your participation in, or access to, any Rewards Program and any Rewards, or any portion of them, at any time and at its discretion.

Supporting quotations

Meeting eligibility requirements does not guarantee your participation in any Rewards Program.

has the right to deny, terminate or suspend your participation in, and/or access to, any Rewards Program and any Rewards, or any portion thereof, at any time, at our discretion

Qualifications & exceptions

• At any time, at TikTok USDS Joint Venture's discretion

Charges & Financial Obligations · Restriction or exception

Rewards are voluntary: eligibility gives no entitlement and TikTok decides whether, what and how much

Meeting the criteria may make you eligible for a Reward but does not entitle you to one. TikTok USDS Joint Venture keeps full discretion over whether to provide Rewards and over their nature and amount, and says providing Rewards is entirely voluntary. The short summary repeats that it may decide whether to give a Reward, including its type and amount.

Supporting quotations

it does not entitle you to one

TikTok USDS Joint Venture maintains full discretion on whether to provide Rewards and the nature and amount of Rewards.

provision of Rewards to you is entirely voluntary.

Even if you are eligible to receive a Reward, TikTok USDS Joint Venture maintains full discretion on whether to give you a Reward, including the type and amount.

Qualifications & exceptions

• Applies even where you meet the eligibility criteria

Account & Service Control · Context

Each program's own provisions say who can join, how, and which Rewards are available

The program-specific provisions for a Rewards Program are where the policy says you will find who is eligible, how to participate, which Rewards are available and how you may receive them. This general policy therefore does not settle those details for any single program.

Details not recorded for this card

Supporting quotations

The relevant Rewards Program-specific provisions will include information and instructions on who is eligible to participate, how to participate, what Rewards are available, and how you may receive them.

Rewards Program-specific provisions will tell you what Rewards are available and what you must do to receive them.

Not stated here

• The program-specific provisions were not supplied, so the details for any particular program are unknown.

Account & Service Control · Context

Examples of what programs may ask: collect Virtual Items, complete activities, or create content

The policy gives examples of what some Rewards Programs may do: require you to collect a number of Virtual Items such as Points, require you to complete predefined activities or actions, or reward you for your popularity and/or for creating content on the Platform. These are illustrations introduced by 'for example', not a complete list.

Details not recorded for this card

Supporting quotations

For example, some Rewards Programs may:

Require you to complete certain activities, like:

Require you to collect a certain number of Virtual Items, such as Points (as defined in the Virtual Items Policy)

Completing predefined activities or actions

Reward you for your popularity and/or for creating content on our Platform.

Qualifications & exceptions

• Examples only: 'some Rewards Programs may'

Not stated here

• Which program uses which mechanic is not stated here.
• The Virtual Items Policy text, including its definition of Points, is not supplied here, so this card cannot say what Points or other Virtual Items are.

Linking & Identification · Context

Referral Programs can reward you for friends who create new accounts through your code or link

Some programs, called Referral Programs, involve referring friends who create a new account on the Platform through a referrer's code or link. Where applicable, those friends must also complete certain Engagement Actions after creating the account. The policy implies TikTok connects a referrer's Reward to the friends' sign-ups and, where applicable, their later actions.

Supporting quotations

Referring friends who create a new account on the Platform via a referror

those friends complete certain Engagement Actions after account creation

Qualifications & exceptions

• Only where a program is a Referral Program
• The friends' later Engagement Actions apply 'where applicable'

Not stated here

• The document does not say what information about referred friends is shared with the referrer or kept by TikTok.

Charges & Financial Obligations · Company commitment

There is no charge to enter Rewards Programs

The policy states there is no charge to enter Rewards Programs. This is about entry; other sections mention taxes on Rewards and possible transaction fees and conversion costs on Reward Payments.

Supporting quotations

There is no charge to enter Rewards Programs.

Qualifications & exceptions

• Applies to entering a Rewards Program

Charges & Financial Obligations · Context

Rewards can be digital goods, coupons, merchandise, experiences or hospitality from TikTok or its partners

A Reward can be digital goods or services supplied by TikTok USDS Joint Venture, such as Coins and profile frames described in the Virtual Items Policy, or coupons and discount vouchers for other services it supplies. A Reward can also be merchandise, real-world experiences or hospitality from TikTok USDS Joint Venture or its business partners, such as TT Commerce & Global Services and its affiliates.

Details not recorded for this card

Supporting quotations

can be:

Digital goods and/or services supplied by TikTok USDS Joint Venture (such as Coins and profile frames, as outlined in our Virtual Items Policy), or coupons and discount vouchers for other services that we supply

Merchandise, real-world experiences, or hospitality from TikTok USDS Joint Venture or our business partners, such as TT Commerce & Global Services and its affiliates

Qualifications & exceptions

• Examples given with 'such as' are not a complete list

Not stated here

• The Virtual Items Policy was not supplied, so what Coins and profile frames are is not described here.

Charges & Financial Obligations · Context

A Reward can be a monetary Reward Payment from TikTok

One kind of Reward is a monetary reward from TikTok, which the policy calls a Reward Payment. Later sections set the conditions for receiving one.

Supporting quotations

A monetary reward from TikTok

Charges & Financial Obligations · Context

A Reward can be goods, services or benefits from a third-party Supplier

A Reward can also be goods, services or other benefits supplied by a third-party supplier, which the policy calls a Supplier, such as a gift card, coupons, discount vouchers, real-world experiences or trips, or merchandise.

Supporting quotations

Other goods, services or other benefits supplied by a third-party supplier

Qualifications & exceptions

• Examples given with 'such as' are not a complete list

Inference & Profiling · Company practice

Rewards recognize creators' contributions, measured by content, engagement and popularity in Diamonds

Among other things, TikTok provides Rewards to recognize a creator's contributions to the Platform, judged by the quality and quantity of content they share, the level of their viewer engagement and their popularity. Popularity is measured through TikTok's allocation of a Virtual Item called a Diamond. The list of purposes is introduced as 'amongst other things', so it is not exhaustive.

Supporting quotations

We provide Rewards to (amongst other things):

contributions to the Platform for the quality and quantity of content they share, the level of their viewer engagement, and their popularity

allocation of a Virtual Item known as a Diamond

Qualifications & exceptions

• The purposes listed are not exhaustive ('amongst other things')
• Applies to creators

Not stated here

• How quality of content is judged is not described, and the Virtual Items Policy that explains Diamonds was not supplied.

Charges & Financial Obligations · Context

Rewards also incentivize trying new features and thank users for participating and inviting others

Other stated reasons for Rewards are to incentivize you to try new features or products, to thank you for your active participation on the Platform and to thank you for successfully inviting new users.

Details not recorded for this card

Supporting quotations

Incentivize you to try new features or products;

Thank you for your active participation on the Platform;

Thank you for successfully inviting new users to the Platform.

Qualifications & exceptions

• The list is introduced with 'amongst other things' and is not exhaustive

Charges & Financial Obligations · Context

Program-specific provisions give the detail on available Rewards, how to receive them and Virtual Item amounts

The program-specific provisions are where detailed information on available Rewards and how to receive them appears. If a Reward depends on collecting a number or type of Virtual Items, the amount needed will be explained in those provisions.

Details not recorded for this card

Supporting quotations

The relevant Rewards Program-specific provisions will include detailed information about what Rewards are available under that Rewards Program and how to receive them.

the amount needed will be explained to you in the Rewards Program-specific provisions

Not stated here

• The program-specific provisions were not supplied, so thresholds and amounts for any program are unknown.

Account & Service Control · Procedure

When you are eligible, TikTok tells you how to claim a Reward and you must follow its instructions

If you participate and are eligible, TikTok will send an in-app notification or contact you through other channels, as appropriate, to tell you how to claim the Reward. You must follow the instructions provided to claim or use a Reward.

Supporting quotations

TikTok will send you an in-app notification or contact you via other channels (as appropriate) to tell you how to claim the Reward. You must follow the instructions provided to claim or use a Reward.

Qualifications & exceptions

• 'Other channels' are used 'as appropriate'

Not stated here

• The other channels are not named.

Account & Service Control · Procedure

Some Rewards require a request that TikTok reviews, aiming for 24 hours but possibly longer

In some cases you must submit a request to receive a Reward, normally from within your TikTok account. TikTok may need time to review it and says it will do its best to finish the review within 24 hours, although some requests may take longer.

Supporting quotations

In some instances, to receive a Reward you will need to submit a request.

We will do our best to complete our review within twenty-four (24) hours, although some requests may take longer.

Qualifications & exceptions

• Only 'in some instances'
• The 24-hour target is a best effort, not a guarantee

Not stated here

• The review criteria are not described here.

Charges & Financial Obligations · Restriction or exception

You are responsible for taxes on Rewards, which are given inclusive of tax, and TikTok need not help with tax claims

You are responsible for paying any taxes related to Rewards you receive, and Rewards are given inclusive of tax, if applicable. If tax is withheld or deducted you are not entitled to any additional payment from TikTok USDS Joint Venture. TikTok USDS Joint Venture, its affiliates, service providers and business partners including TT Commerce & Global Services, and their officers, directors, employees, agents and advisors have no obligation to support you in making a claim for refund or relief from any tax authority.

Supporting quotations

You are responsible for paying any taxes related to any Rewards you receive. All Rewards are given inclusive of tax (if applicable).

you will not be entitled to any additional payment from TikTok USDS Joint Venture

are under no obligation to support you in making a claim for refund or relief from any tax authority

Qualifications & exceptions

• 'Inclusive of tax' applies if tax is applicable

Charges & Financial Obligations · Permission or license

TikTok may withhold or deduct tax from payments and pay it to tax authorities

If TikTok believes it is required to, it is authorized to withhold or deduct tax from payments and to pay those amounts to any tax authority.

Supporting quotations

TikTok is authorized, if we believe we are required, to withhold and/or deduct tax from payments and to pay over these amounts to any tax authority.

Qualifications & exceptions

• Applies if TikTok believes it is required to withhold or deduct tax

Not stated here

• The document does not say which taxes or what rates may be withheld.

Charges & Financial Obligations · Restriction or exception

Rewards cannot be transferred or exchanged, and you are responsible for how you use them

Rewards cannot be transferred to anyone else and cannot be exchanged for anything else. You are responsible for your use of Rewards.

Details not recorded for this card

Supporting quotations

Rewards cannot be transferred to anyone else, and you cannot exchange them for anything else. You are responsible for your use of Rewards.

Charges & Financial Obligations · Restriction or exception

No refunds or reimbursements for Rewards unless TikTok is at fault or the law requires

TikTok does not offer refunds or reimbursements for Rewards you have received, unless TikTok is at fault or is otherwise legally required to provide one.

Supporting quotations

We do not offer refunds or reimbursements for Rewards you have received, unless we are at fault or are otherwise legally required to.

Qualifications & exceptions

• Exceptions: where TikTok is at fault or is legally required to

Not stated here

• 'At fault' is not defined.

Charges & Financial Obligations · Restriction or exception

Your ability to receive a Reward expires two years after you first become eligible, unless program rules say otherwise

Unless the program-specific provisions say otherwise, your ability to receive a Reward expires two years from the date you are first eligible. Some Rewards also have a time limit for using them. You must claim and use Rewards by the expiration date, as applicable, or you forfeit the Reward. TikTok USDS Joint Venture and the other listed parties are under no obligation to extend unclaimed or unused Rewards that have expired.

Supporting quotations

Unless the Rewards Program-specific provisions state otherwise, your ability to receive a Reward will expire two (2) years from the date you are first eligible to receive it.

Some Rewards will have a time limit within which you can use them.

You must claim and use them by the expiration date (as applicable) or you will forfeit the Reward.

are under no obligation to extend any unclaimed or unused Rewards that have expired

Qualifications & exceptions

• Two years runs from the date you are first eligible
• Program-specific provisions may set a different period
• Some Rewards also carry a use-by time limit

Cross-references

• qualified by (model-proposed): Program-specific provisions prevail over this policy in a conflict — Program-specific provisions prevail in a conflict, so a program may set a different expiry than the two-year default, which the expiry rule itself allows.

Charges & Financial Obligations · Company commitment

TikTok will correct Reward mistakes and may offer a different Reward than the program stated

TikTok says it tries to give the correct number and type of Rewards. If it learns of a mistake, it will correct it as soon as it can. TikTok USDS Joint Venture may also offer a different Reward from the one set out in the program-specific provisions.

Details not recorded for this card

Supporting quotations

If we learn that a mistake was made when providing a Reward, we will correct the mistake as soon as we can.

may offer you a different Reward to the one set out in the Reward Program-specific provisions

Qualifications & exceptions

• Correction applies when TikTok learns a mistake was made

Not stated here

• The document does not say whether a correction can reduce or reverse a Reward already given.

Charges & Financial Obligations · Restriction or exception

To get a Reward Payment you must meet program requirements and give a payment account in your own name

A program may allow a Reward Payment. To be eligible you must meet the program's eligibility requirements, provide information TikTok asks for, and give details of a valid payment account or instrument with a payment provider TikTok supports, registered in your legal name, such as a bank account or a PayPal account. The policy calls this the Preferred Account.

Supporting quotations

A Rewards Program may allow you to receive a Reward Payment.

To be eligible for a Reward Payment you must:

Meet our eligibility requirements, as set out in the applicable Rewards Program-specific provisions;

Provide us with details of a valid payment account or payment instrument with a payment provider we support and registered in your legal name, such as a bank account or a PayPal account

Qualifications & exceptions

• Only in programs that allow a Reward Payment
• The account must be with a supported provider and in your legal name

Not stated here

• Which payment providers are supported is not listed.

Data Access & Collection · Restriction or exception

TikTok may ask for information to verify your identity, age and location before a Reward Payment

To be eligible for a Reward Payment you must give TikTok any relevant information it requests, including information to verify your identity, age and location. The request is open-ended: it is not limited to those three items.

Supporting quotations

Provide us with any relevant information we request (including to verify your identity, age and location)

Qualifications & exceptions

• Applies to Reward Payments
• Includes information to verify identity, age and location

Not stated here

• The exact information requested, how it is stored or used, and with whom it is shared are not described in this document; it points to the Privacy Policy for how personal data is processed.

Charges & Financial Obligations · Restriction or exception

You must keep your payment information accurate or bear the consequences, including lost or misdirected funds

You must make sure the information you give is accurate, complete and up to date. If it is inaccurate, TikTok and the other listed parties are not responsible for delays or issues with Reward Payments, and you bear any resulting consequences, such as lost, stolen or misdirected funds or other harm.

Supporting quotations

You must make sure that the information you provide is accurate, complete and up-to-date.

you will bear any resulting consequences, such as lost, stolen, or misdirected funds or other harm

Qualifications & exceptions

• Applies if you provide inaccurate information

Charges & Financial Obligations · Restriction or exception

An amount shown to you belongs to TikTok until it reaches your Preferred Account

For some programs, a Reward Payment may be shown to you as available to be paid out immediately or later. Until you receive it in your Preferred Account, any amount displayed to you belongs to TikTok.

Supporting quotations

For some Rewards Programs, a Reward Payment may be displayed to you as being available to be paid out immediately or at a later date.

Until you receive a Reward Payment in your Preferred Account, any amount displayed to you belongs to TikTok.

Qualifications & exceptions

• Applies to some Rewards Programs

Cross-references

• contrast (model-proposed): TT Commerce & Global Services is solely responsible for payment or financial obligations — TT Commerce & Global Services is said to be solely responsible for payment or financial obligations, while amounts displayed belong to TikTok until received and Reward Payments are described as coming from TikTok. The document does not explain how these fit.

Charges & Financial Obligations · Restriction or exception

Minimum and maximum Reward Payment limits and transaction fees may apply

Minimum and maximum limits on Reward Payments may apply, along with transaction fees. TikTok says it will also tell you if you need to meet any other minimum requirements before it makes the payment.

Details not recorded for this card

Supporting quotations

Minimum and maximum Reward Payment limits may apply, along with transaction fees.

if you need to meet any other minimum requirements before we make the Reward Payment

Qualifications & exceptions

• 'May apply': not stated for every program

Not stated here

• The limits and fee amounts are not stated here.

Inference & Profiling · Company practice

TikTok weighs a range of factors, including LIVE popularity and content quality, in setting a Reward Payment

TikTok takes a range of factors into account when deciding what Reward Payment will be available to you. For payments arising from LIVE content, the example factors are popularity measured in Diamonds, LIVE duration, new unique followers while LIVE, viewer engagement, days gone LIVE, league or ranking, and the quality and safety of the LIVE content.

Supporting quotations

We take into account a range of factors when deciding what Reward Payment will be available to you.

the factors we take into account may include: your popularity on the Platform (measured in Diamonds collected), LIVE duration, the number of new unique followers while you are LIVE, viewer engagement, the number of days you have gone LIVE, your league or ranking, and the quality and safety of your LIVE content

Qualifications & exceptions

• The LIVE factors are examples ('may include')
• The LIVE list applies to Reward Payments arising from LIVE content

Not stated here

• Weights, thresholds and how quality and safety are judged are not stated.

Charges & Financial Obligations · Company practice

Reward Payments are calculated in USD, and currency conversion costs may be passed to you

Reward Payments are calculated in US dollars and the estimate may be shown in your local currency. If a payment is transferred to your Preferred Account in your local currency, a conversion cost may apply to the payment. Details of transaction fees and exchange rates will be shown before you request or receive a payment.

Details not recorded for this card

Supporting quotations

Reward Payments are calculated in USD.

there may be a cost related to this conversion, which will be applied to your Reward Payment

Details of applicable transaction fees and foreign exchange rates will be displayed to you before you request or receive a Reward Payment.

Qualifications & exceptions

• Conversion costs apply if the transfer is in your local currency

Not stated here

• The fee and exchange-rate amounts are not stated here.

Charges & Financial Obligations · Company practice

A Reward Payment may be paid periodically or after you request it, depending on the program

Depending on the program, a Reward Payment may be available to be paid to your Preferred Account periodically or after you request it.

Details not recorded for this card

Supporting quotations

Depending on the Rewards Program, a Reward Payment may be available to be paid to your Preferred Account periodically or following your request.

Qualifications & exceptions

• Depends on the Rewards Program

Legal Rights & Agreement Rules · Restriction or exception

TikTok and related parties are not responsible for losses caused by third-party payment services

TikTok USDS Joint Venture, its affiliates, service providers and business partners including TT Commerce & Global Services, and their officers, directors, employees, agents and advisors are not responsible for loss or damage caused by a third-party payment method or payment service provider, or an interruption of that provider's services, as long as it is not the result of TikTok's actions.

Supporting quotations

are not responsible for any loss or damage caused by a third-party payment method or payment service provider, or any interruption of services being offered by a third-party payment service provider to you, provided it is not as a result of our actions

Qualifications & exceptions

• Not applicable where the loss results from TikTok's own actions

Charges & Financial Obligations · Restriction or exception

Reward Payment timing is not guaranteed, and TikTok is not liable for delays caused by the payment provider

Because Reward Payments go through a third-party payment service provider, TikTok and the related parties will not guarantee payment within a specific time, even if they gave an indication of timing. They will not be liable to you or anyone else for a failure or delay in your receipt of a Reward Payment that is caused by that provider.

Details not recorded for this card

Supporting quotations

cannot and will not guarantee the fulfilment of Reward Payments within a specific period of time (even if we have provided an indication of timing)

will not be liable to you or any third party for any failure or delay in your receipt of a Reward Payment that is caused by a third-party payment service provider

Qualifications & exceptions

• Liability disclaimer covers failures or delays caused by the third-party provider

Charges & Financial Obligations · Context

Some programs give non-monetary Rewards from TikTok, such as Virtual Items

Some programs let you receive a non-monetary Reward from TikTok USDS Joint Venture, for example Virtual Items.

Details not recorded for this card

Supporting quotations

Some Rewards Programs allow you to receive a non-monetary Reward from TikTok USDS Joint Venture, for example Virtual Items.

Non-monetary Rewards, including digital and physical goods and services, may also be offered by TikTok USDS Joint Venture and be provided by TikTok USDS Joint Venture or a third-party Supplier.

Qualifications & exceptions

• Only in some Rewards Programs

Legal Rights & Agreement Rules · Context

When a Supplier provides a Reward, TikTok still decides eligibility and the Supplier is a separate organization

Sometimes a non-monetary Reward comes from a Supplier. TikTok USDS Joint Venture remains the party responsible for deciding eligibility for the Reward, and each Supplier is a separate and distinct organization from TikTok USDS Joint Venture.

Supporting quotations

TikTok USDS Joint Venture will still be the party responsible for determining the eligibility for the Reward

Each Supplier is a separate and distinct organization from TikTok USDS Joint Venture.

Qualifications & exceptions

• Applies when a Supplier provides a non-monetary Reward

Not stated here

• The document does not say whether personal data is shared with Suppliers.

Account & Service Control · Restriction or exception

You must follow Supplier terms and complete the Supplier's steps to claim a Reward

Suppliers may have their own terms that you must comply with to use their product or service or to claim a Reward; these are supplementary to the Rewards Program Terms. You must create or log in to a Supplier account if required, read and agree to the Supplier terms before claiming, ensure you are eligible to claim the Reward and verify the Reward's validity period.

Details not recorded for this card

Supporting quotations

that you must comply with to use their product or service or to successfully claim a Reward, which are supplementary to the Rewards Programs Terms

If required, create or log in to an account with the Supplier to use their product or service;

Read and agree to the Supplier T&Cs before claiming the applicable Reward;

Ensure that you are eligible to claim the Reward; and

Verify the validity period of the Reward.

Qualifications & exceptions

• Account creation or login is required only if the Supplier requires it

Not stated here

• Supplier terms were not supplied.

Legal Rights & Agreement Rules · Restriction or exception

TikTok and related parties disclaim liability and control over Supplier terms and Supplier-provided Rewards

TikTok USDS Joint Venture, its affiliates, service providers and business partners including TT Commerce & Global Services, and their officers, directors, employees, agents and advisors say they have no liability for, or control over, the Supplier terms or your use of a Supplier-provided Reward. They say they will never be a party to the agreement between you and the Supplier, and that use of Rewards under Supplier terms is not sponsored, endorsed or administered by, or associated with, TikTok USDS Joint Venture and the other listed parties.

Details not recorded for this card

Supporting quotations

have no liability for, or control over, the Supplier T&Cs or your use of a Reward supplied by a Supplier

shall under no circumstances be a party to any agreement between you and the Supplier for a Reward supplied by them

is not sponsored, endorsed or administered by, or associated with, TikTok USDS Joint Venture

Qualifications & exceptions

• Applies to Rewards supplied by a Supplier

Charges & Financial Obligations · Permission or license

TikTok can change how it issues Rewards at any time without prior notice

TikTok USDS Joint Venture reserves the right to change the methodology for issuing a Reward at any time and without prior notice. If you live in a country where notice is required, it says it will make every effort to notify you of changes.

Supporting quotations

TikTok USDS Joint Venture reserves the right to change the methodology for issuing a Reward at any time and without prior notice.

If you live in a country where notice is required, we will make every effort to notify you of changes.

Qualifications & exceptions

• Notice is promised only where a country requires it, and then as 'every effort'

Not stated here

• The document does not list which countries require notice.

Cross-references

• contrast (model-proposed): TikTok will attempt advance notice of material changes; you can keep the current terms during notice or withdraw — Changes to how Rewards are issued may be made without prior notice (notice only where a country requires it), while the changes section says TikTok will attempt advance notice of material changes.

Charges & Financial Obligations · Permission or license

TikTok may deduct, withhold, delay or revoke eligibility for a Reward on listed grounds

TikTok may deduct a Reward you have become eligible for, in part or in full, or you may not receive a Reward (including a Reward Payment) at all, or receipt may be delayed, or TikTok may revoke your eligibility to request it, if any of the listed grounds applies. The grounds are: not providing requested information; no verified and supported Preferred Account; legal, regulatory, risk management or security reasons; breach of law or rules; dishonestly obtained Rewards; possible reputational damage; false or concealed affiliation in your content; other policy violations; and tampering with a program.

Supporting quotations

We may deduct a Reward that you have become eligible to receive (in part or in full), or you may not receive a Reward (including a Reward Payment) at all, or receipt of the Reward may be delayed or we may revoke your eligibility to request it, if:

We maintain the discretion to withhold or delay (in part or in full) the granting of a Reward where we have cause to do so.

Qualifications & exceptions

• Applies if one of the listed grounds applies
• Covers a Reward you have become eligible to receive, including a Reward Payment

Charges & Financial Obligations · Restriction or exception

Ground: not providing requested information or a verified, supported Preferred Account

A Reward can be deducted, withheld or delayed if you do not give the information TikTok asks for in accordance with its instructions or, for a Reward Payment, do not provide a verified and supported Preferred Account.

Supporting quotations

You do not provide us with the information that we ask for in accordance with our instructions;

For a Reward Payment, you do not provide us with a verified and supported Preferred Account;

Qualifications & exceptions

• The Preferred Account ground applies to Reward Payments

Legal Rights & Agreement Rules · Restriction or exception

Ground: legal, regulatory, risk management or security reasons

A Reward can be withheld, suspended, delayed or redirected, in part or in full, if TikTok is required to do so for legal, regulatory, risk management or security reasons.

Supporting quotations

We are required to withhold, suspend, delay or re-direct any Reward (or part of it) for legal, regulatory, risk management or security reasons;

Qualifications & exceptions

• Applies where TikTok is required to act for those reasons

Account & Service Control · Restriction or exception

Ground: breach of law, the rules or TikTok policies, as TikTok determines

A Reward can be deducted, withheld or delayed if you have breached any applicable law, rule or regulation, or if TikTok determines you acted in a way that breaches the law, the Rewards Program Terms, program-specific provisions, the Terms of Service or the Community Guidelines. It also applies if you otherwise used your account or engaged in activity on TikTok in violation of any applicable TikTok policy, law or regulation.

Supporting quotations

You have breached any applicable law, rule or regulation, or we determine that you have acted in a manner that means you have breached the law, the Rewards Program Terms, applicable Rewards Program-specific provisions

You otherwise used your TikTok account or engaged in activity on TikTok in violation of any applicable TikTok policy, law, or regulation

Qualifications & exceptions

• TikTok makes the determination for the second limb of the breach ground

Not stated here

• The document does not describe how TikTok determines a breach or whether you can respond before a Reward is withheld.

Security & Safeguards · Restriction or exception

Ground: TikTok believes a Reward was obtained dishonestly or determines you tampered with a program

A Reward can be deducted, withheld or delayed if TikTok believes the Reward was obtained dishonestly, or determines that you have tampered with, or tried to tamper with, the process or operation of a Rewards Program. These grounds turn on TikTok's belief or determination.

Supporting quotations

We believe your Reward has been obtained dishonestly

We determine that you have tampered with, or have attempted to tamper with, the process or the operation of a Rewards Program.

Qualifications & exceptions

• The dishonesty ground turns on what TikTok believes
• The tampering ground turns on what TikTok determines

Legal Rights & Agreement Rules · Restriction or exception

Ground: TikTok believes giving you a Reward may cause reputational damage

A Reward can be deducted, withheld or delayed if TikTok believes that providing it may cause reputational damage to TikTok, its affiliates, service providers or business partners, including TT Commerce & Global Services and its affiliates.

Supporting quotations

We believe providing you with a Reward may cause reputational damage to us or our affiliates, service providers, and business partners, including TT Commerce & Global Services and its affiliates;

Qualifications & exceptions

• Turns on what TikTok believes, not on a proven harm

Not stated here

• The document does not say what counts as reputational damage.

Legal Rights & Agreement Rules · Restriction or exception

Ground: your content falsely states, misrepresents or conceals an affiliation or commercial relationship

A Reward can be deducted, withheld or delayed if your content falsely states, misrepresents or conceals any affiliation or commercial relationship with any person or entity. The policy says this applies whether or not you also breach the Branded Content Policy.

Details not recorded for this card

Supporting quotations

Your content falsely states, misrepresents, or conceals any affiliation or commercial relationship with any person or entity

(including whether or not in breach of our Branded Content Policy)

Qualifications & exceptions

• Applies whether or not the Branded Content Policy is breached

Not stated here

• The Branded Content Policy was not supplied.

Security & Safeguards · Permission or license

TikTok may suspend, delay or redirect Rewards for security or legal reasons, sometimes without advance notice

TikTok may, for security, legal or regulatory reasons, or to maintain the integrity of your account or the Platform, suspend, delay or redirect any requested Rewards or your eligibility for a Reward Payment. It will attempt to contact you, but says urgent changes may mean it cannot give advance notice.

Supporting quotations

We may, for security, legal, or regulatory reasons and/or to maintain the integrity of your account and/or the Platform, suspend, delay or re-direct any requested Rewards and/or your eligibility to receive a Reward Payment.

we may not be able to provide you with advance notice

Qualifications & exceptions

• TikTok 'will attempt' to contact you
• Advance notice may not be possible for urgent changes

Not stated here

• What redirecting a Reward means in practice is not described.

Legal Rights & Agreement Rules · Permission or license

TikTok may change the terms or a Rewards Program at any time for legal, regulatory or business reasons

TikTok may change the Rewards Program Terms, applicable program-specific provisions or a Rewards Program at any time for legal, regulatory or business reasons. The changes may cover who can participate, how Rewards are received and how a Reward Payment is calculated.

Supporting quotations

We may change the Rewards Program Terms, applicable Rewards Program-specific provisions, or a Rewards Program at any time for legal, regulatory or business reasons.

These changes may include who can participate in a Rewards Program, how to receive Rewards and how a Reward Payment is calculated.

Qualifications & exceptions

• For legal, regulatory or business reasons

Legal Rights & Agreement Rules · User right or choice

TikTok will attempt advance notice of material changes; you can keep the current terms during notice or withdraw

If TikTok makes material changes, it says it will attempt to give advance notice. During that notice period you can keep using the program under the then-current terms, and if you disagree with the proposed changes you can withdraw before they take effect. The summary adds that changes do not alter what has already happened and that to keep using the program in future you will need to agree to the changes.

Supporting quotations

we will attempt to provide you with advance notice before any material changes come into effect

Within this notice period, you will be able to continue to use the Rewards Program under the then-current terms.

you can withdraw from the Rewards Program before the changes come into effect

if you want to keep using the Rewards Program in the future, you will need to agree to the changes

Qualifications & exceptions

• Notice is an attempt ('will attempt'), not a guarantee
• Applies to material changes

Not stated here

• The document does not say how agreement to changes is given, and the operative text does not itself state that earlier events are unaffected; that appears only in the summary.

Cross-references

• contrast (model-proposed): TikTok USDS Joint Venture can change eligibility criteria at any time without prior notice — Eligibility criteria may be changed at any time without prior notice, while the changes section says TikTok will attempt advance notice of material changes (which may include who can participate). The document does not reconcile the two.
• contrast (model-proposed): TikTok can change how it issues Rewards at any time without prior notice — Changes to how Rewards are issued may be made without prior notice (notice only where a country requires it), while the changes section says TikTok will attempt advance notice of material changes.

Account & Service Control · Permission or license

TikTok may investigate suspected breaches and deny or suspend access, even without prior notice

TikTok may investigate any suspected breach of the Rewards Program Terms, program-specific provisions, Terms of Service or Community Guidelines. While it does, it may deny or suspend your access to some or all features of a Rewards Program, including any Reward, including without prior notice, depending on the seriousness of the suspected breach.

Supporting quotations

We may investigate any suspected breach of the Rewards Program Terms

we may deny or suspend your access to some or all the features of a Rewards Program (including any Reward), including without prior notice to you, depending on the seriousness of the suspected breach

Qualifications & exceptions

• Applies while a suspected breach is being investigated
• Notice may be skipped depending on the seriousness of the suspected breach

Not stated here

• The document does not give a time limit for an investigation.

Account & Service Control · Permission or license

TikTok may disable, suspend or terminate your access, including to Rewards you have already received

TikTok may temporarily or permanently disable, suspend or terminate your access to a Rewards Program, to the Rewards, including Rewards you have received, or to related product features and services, if one of the listed grounds applies.

Supporting quotations

We may temporarily or permanently disable, suspend, or terminate your access to a Rewards Program, the Rewards (including Rewards you have received), or Rewards Program-related product features and services if:

Qualifications & exceptions

• Applies only if one of the listed grounds applies
• Reaches Rewards you have already received

Legal Rights & Agreement Rules · Restriction or exception

Termination ground: legal, regulatory, risk management or security reasons

TikTok may disable, suspend or terminate your access if it is required to do so for legal, regulatory, risk management or security reasons.

Supporting quotations

We may temporarily or permanently disable, suspend, or terminate your access to a Rewards Program

We are required to do so for legal, regulatory, risk management or security reasons;

Qualifications & exceptions

• Applies where TikTok is required to act

Account & Service Control · Restriction or exception

Termination ground: material or repeated breach, expected breach, or tampering

TikTok may disable, suspend or terminate your access if it determines you are in material or repeated breach of the Rewards Program Terms, program-specific provisions, Terms of Service or Community Guidelines. It may also do so if it has grounds to believe you are about to breach them, or have tampered or attempted to tamper with the process or operation of a program. The 'about to breach' ground can apply before any breach has occurred.

Supporting quotations

We determine that you are in material or repeated breach of the Rewards Program Terms, applicable Rewards Program-specific provisions

We have grounds to believe that you are about to breach the Rewards Program Terms

We have grounds to believe that you have tampered with, or have attempted to tamper with, the process or the operation of a Rewards Program;

Qualifications & exceptions

• Material or repeated breach turns on TikTok's determination
• The 'about to breach' and tampering grounds turn on TikTok having grounds to believe

Not stated here

• The document does not say what grounds are enough to believe a breach is about to occur.

Content & IP Rights · Restriction or exception

Termination ground: infringing content, or low-quality or harmful material

TikTok may disable, suspend or terminate your access if your content or participation infringes or interferes with others' rights or violates applicable laws or regulations. It may also do so if it believes you posted material that is low quality, that restricts or inhibits another person from using TikTok, or that may expose TikTok, the other listed parties or TikTok's users to harm or liability of any type.

Supporting quotations

Your content or participation in a Rewards Program infringes or interferes with the rights of others or violates applicable laws or regulations

We believe that you have posted material that is low quality, or which restricts or inhibits any other person from using TikTok, or which may expose TikTok USDS Joint Venture

Qualifications & exceptions

• The low-quality and harm ground turns on what TikTok believes

Not stated here

• 'Low quality' is not defined.

Account & Service Control · Permission or license

TikTok may immediately end access if it believes you are in a situation that reflects unfavorably

TikTok may also immediately, temporarily or permanently deny, suspend or terminate your access to a Rewards Program or to Rewards you have received if it believes you are involved in any situation or occurrence that reflects unfavorably on you or on TikTok USDS Joint Venture or its affiliates, service providers and business partners, including the Platform or the program.

Supporting quotations

We may also immediately, temporarily or permanently deny, suspend or terminate your access to a Rewards Program or Rewards that you have received if we believe that you are involved in any situation or occurrence which reflects unfavorably upon you or TikTok USDS Joint Venture

Qualifications & exceptions

• Turns on what TikTok believes
• Can take effect immediately

Not stated here

• The document does not say what situations reflect unfavorably.

Account & Service Control · User right or choice

TikTok tells you about a suspension or termination where appropriate and legal, and you can appeal

Where appropriate and legally permissible, TikTok will tell you if it suspends or terminates your access to a Rewards Program. If you think it made a mistake, you can appeal by following the appeal instructions on the Community Guidelines violation notice or the LIVE Monetization Guidelines violation notice, as applicable.

Supporting quotations

Where appropriate and legally permissible, we will tell you if we suspend or terminate your access to a Rewards Program.

you can appeal by either following the instructions to appeal on the Community Guidelines violation notice or LIVE Monetization Guidelines violation notice (as applicable)

Qualifications & exceptions

• Notice only where appropriate and legally permissible
• The appeal route is the instructions on the relevant violation notice

Not stated here

• The appeal timeline and outcome process are not stated, and no route is given if no violation notice was issued.

Legal Rights & Agreement Rules · Permission or license

TikTok may end or suspend a Rewards Program for any reason, including circumstances, technical problems or law changes

TikTok may terminate or suspend a Rewards Program, in part or in full, for any reason. The examples are changes in circumstances beyond its reasonable control, technical problems that cannot be resolved within a reasonable time, and changes in law, a court decision or a regulator's decision that prohibits a program in part or in full.

Supporting quotations

We may terminate or suspend a Rewards Program (in part or in full) for any reason, including for the following:

There are changes in circumstances beyond our reasonable control;

There are technical problems with a Rewards Program that cannot be resolved within a reasonable time; or

Where changes in relevant law, a court decision or a decision by a regulatory authority prohibits a Rewards Program in part or in full.

Qualifications & exceptions

• The listed reasons are examples ('including for the following'); the right is for any reason

Charges & Financial Obligations · Restriction or exception

If a program or your participation ends for these reasons, TikTok may deduct your Rewards balance

If your participation in a Rewards Program, or a product feature or service, is suspended or terminated for these reasons, TikTok may deduct all or part of your Rewards balance or otherwise not give a Reward. Where appropriate or legally required, it will tell you. The sentence follows the program-termination reasons, but 'these reasons' is not tied to a specific list, so it is unclear whether it also reaches account-level terminations described earlier in the section.

Supporting quotations

If your participation in a Rewards Program or a product feature or service is suspended or terminated for these reasons, we may deduct wholly or partially your Rewards balance or otherwise not give a Reward.

Where appropriate or legally required, we will tell you if we disable, suspend, or terminate your access to a Rewards Program.

Qualifications & exceptions

• Where appropriate or legally required, TikTok will tell you
• Follows the program-termination list

Not stated here

• The text does not say whether 'these reasons' also covers the account-level grounds described under the earlier subsection.

Account & Service Control · User right or choice

You can end your participation at any time and may be given a chance to receive accrued Rewards

You may end your participation in a Rewards Program at any time. If you do, then, subject to the Rewards Program Terms and this policy, you may be given an opportunity to receive accrued Rewards you are still eligible to receive. That opportunity is not guaranteed.

Supporting quotations

You may end your participation in a Rewards Program at any time.

you may be given an opportunity to receive any accrued Rewards you are still eligible to receive

You may choose to end your participation in a Rewards Program at any time.

Qualifications & exceptions

• Subject to the provisions of the Rewards Program Terms and this Rewards Policy
• Only Rewards you are still eligible to receive

Legal Rights & Agreement Rules · Restriction or exception

TikTok cannot guarantee Rewards Programs will work without disruptions, delays or imperfections

TikTok USDS Joint Venture says it cannot guarantee that its Rewards Programs will always function without disruptions, delays or imperfections.

Details not recorded for this card

Supporting quotations

TikTok USDS Joint Venture cannot guarantee that our Rewards Programs will always function without disruptions, delays, or imperfections.

Our Rewards Programs may not always function perfectly.

Legal Rights & Agreement Rules · Restriction or exception

TikTok and related parties accept no responsibility for losses unless caused by their breach or acts

TikTok USDS Joint Venture, its affiliates, service providers and business partners including TT Commerce & Global Services, and their officers, directors, employees, agents and advisors do not accept responsibility for losses, including loss of opportunity, unless the loss was caused by TikTok's breach of this policy or other applicable program-specific provisions, or otherwise by its acts.

Supporting quotations

do not accept responsibility for any losses (including loss of opportunity): (1) unless caused by our breach of this Rewards Policy or any other applicable Rewards Program-specific provisions, or otherwise by our acts;

Qualifications & exceptions

• Not applicable where the loss was caused by TikTok's breach of this policy or program-specific provisions, or otherwise by its acts

Not stated here

• The text is a single sentence with four numbered limbs; the first limb ('unless caused by our breach') reads as a condition on responsibility, and the document does not explain how it interacts with the other three.

Legal Rights & Agreement Rules · Restriction or exception

Losses that are unforeseeable, business losses or caused by events beyond TikTok's control are also excluded

The same sentence also says TikTok and the related parties do not accept responsibility for losses that were not reasonably foreseeable as likely to arise from the relevant breach when you began participating, business losses, or losses arising from events beyond their control, for example natural disasters, activities subject to government instructions or actions, cyberattacks, a pandemic or system failure of the Platform.

Supporting quotations

(2) which are not reasonably foreseeable as likely to arise from the relevant breach at the time you begin participating in the relevant Rewards Program; (3) which are business losses; or (4) arising as a result of events beyond our control, for example natural disasters, activities subject to the instructions of government agencies or actions taken by governments, cyberattacks, pandemic or system failure of the Platform.

Qualifications & exceptions

• Unforeseeability is measured at the time you begin participating in the relevant program
• The events-beyond-control examples are introduced with 'for example'

Not stated here

• 'Business losses' is not defined.

Legal Rights & Agreement Rules · Restriction or exception

To the extent the law allows, liability is capped at the greater of $100 or what you paid in the past 12 months

To the extent permitted by applicable law, the liability of TikTok USDS Joint Venture, its affiliates, service providers and business partners including TT Commerce & Global Services, and their officers, directors, employees, agents and advisors in connection with the Rewards Programs you take part in is limited and will not exceed the greater of $100 or the amount you have paid to TikTok in the past 12 months.

Supporting quotations

To the extent permitted by applicable law

liability in connection with the Rewards Programs you participate in is limited, and in any event will not exceed the greater of $100 or the amount you have paid to us in the past 12 months

Qualifications & exceptions

• Only to the extent permitted by applicable law
• Capped at the greater of $100 or amounts paid to TikTok in the past 12 months

Not stated here

• The document does not say which payments count as amounts 'paid to us'. Entry to Rewards Programs is free, so the document does not show what amount would count apart from other payments to TikTok.

Account & Service Control · Procedure

Questions can be sent through TikTok's online feedback form

If you have questions, the policy points you to a contact link, which leads to a TikTok feedback form.

Supporting quotations

If you have any questions, please contact us here.

Not stated here

• No email address, postal address or response time is given in this document.
• The linked feedback form is not supplied here, so this card cannot say what it asks for or how requests are handled.