You may have rights to access, delete, correct and complain under applicable laws, requested through a web form
The policy says you may be afforded certain rights under applicable laws, which may include the right to access, delete, update or rectify your data, to be informed of the processing, to file complaints with authorities, and potentially other rights. You can submit a request at a TikTok web form, and appeal a decision on your request by following the instructions in the communication notifying you of the decision. The policy refers you to the Supplemental Terms for whether a local representative or local contact is available for your country. The Latin America terms give a longer list of rights that may apply depending on jurisdiction.
You may be afforded certain rights under applicable laws, which may include the right to access, delete, update, or rectify your data, to be informed of the processing of your data, to file complaints with authorities, and potentially other rights.
You may submit a request to exercise your rights under applicable laws at
You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision.
Please also see the Supplemental Terms on whether a local representative or local contact is available for your country.
Depending on the jurisdiction in which you reside, your rights under applicable laws may include the following
Qualifications & exceptions
Rights depend on "applicable laws" and are stated with "may".
Appeals follow the instructions in the notice of decision.
Local representative or contact availability depends on your country's Supplemental Terms.
Not stated here
The policy does not say which rights apply in which country in this section, or how quickly requests are answered here.
You can edit most account information, delete User Content you uploaded, use privacy settings, and delete your account
You can access and edit most of your account information by signing in, delete User Content you uploaded, use a number of tools in Settings to control who can view your videos, send you messages or comment, and delete your entire account in Settings.
Details
Who
you
What it does
edit account information, delete User Content, control viewing/messages/comments, delete account
Supporting quotations
You can access and edit most of your account information by signing into TikTok. You can delete the User Content you uploaded.
We also provide a number of tools in Settings that allow you to control, among others, who can view your videos, send you messages, or post comments to your videos.
Should you choose to do so, you may delete your entire account in Settings.
Qualifications & exceptions
You can edit "most" account information, not all.
Account deletion is a choice you make in Settings.
Not stated here
The policy does not say what is retained after you delete User Content or your account; the retention section gives general rules.
Account & Service Control · Restriction or exception
Australia: TikTok is not directed at children under 16
For use in Australia, the additional terms say TikTok is not directed at children under 16. If you believe a user is below that minimum age, you can contact TikTok through its privacy web form.
Details
Where
Australia
What it covers
children under 16
Supporting quotations
TikTok is not directed at children under the age of 16. If you believe that there is a user who is below this minimum age, please contact us at
Australia: complain to TikTok first, then to the Office of the Australian Information Commissioner
In Australia you may raise complaints, exercise your rights or seek remedies by contacting TikTok through its privacy web form. If you disagree with TikTok's response, you also have the right to lodge a complaint with the Office of the Australian Information Commissioner, whose website and phone number (1300 363 992) are given.
Details
Where
Australia
What it does
complain to TikTok, then to the OAIC
Supporting quotations
You may raise complaints, exercise your rights or seek any remedies by contacting us at
If you disagree with our response, you also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at:
Website:
Phone: 1300 363 992
Qualifications & exceptions
The regulator complaint follows disagreement with TikTok's response.
Account & Service Control · Restriction or exception
Egypt: you declare you are over 18, or a parent or guardian declares and consents for a user aged 13 to 17
For Egypt, you declare you are over 18; if you are under 18, you should have a parent or legal guardian read the terms with you. A parent or guardian reviewing for a user under 18 declares that the user is above 13, that they have read TikTok's Privacy Policy and Terms of Use, and that they agree to their child's use of the Platform and registration for an account.
Details
Where
Egypt
Condition
under 18 with parent or guardian involvement
Supporting quotations
If you are using our services in Egypt, the following additional terms apply.
You declare that you are over the age of 18. If you are under the age of 18, please have your parent or legal guardian read this with you.
such user is above the age of 13 and that you have read and acknowledged TikTok's Privacy Policy and Terms of Use and agree to the use by your child of the Platform and registration for an account
Qualifications & exceptions
Applies when using services in Egypt.
The parent or guardian declaration states the user is above 13.
Not stated here
The policy does not say what happens if the declaration is untrue.
Account & Service Control · Restriction or exception
Indonesia: you represent you are at least 18, or have parental or guardian approval and they are responsible for you
For Indonesia, the additional terms control over the main text in a conflict. By accessing or using the Platform you represent that you are at least 18. If you are below 18, not married or under guardianship, you must get approval from a parent or legal guardian, and they are responsible for your actions on the Platform, your compliance with the policy, and ensuring your participation does not violate child-protection laws. Without that consent, and if the parent or guardian will not open the account in their own name, you must stop accessing the Platform.
Details
Where
Indonesia
Condition
below 18, not married or under guardianship
What it does
obtain approval; cease access without consent
Supporting quotations
In the event of any conflict between the following additional terms and the provisions of the main body of this policy, the following terms shall apply.
By accessing and/or using this Platform, you represent that you are at least 18 years of age. If you are below 18 years old and you are not married, or under guardianship:
you must obtain approval from your parent(s) or legal guardian(s); and
your parent(s) or legal guardian(s) are responsible for: (i) all your actions in connection with your access to and use of the Platform; (ii) your compliance with this policy; and (iii) ensuring that any of your participation in the Platform will not, in any event, result in any violation of applicable laws and regulations relating to child protections.
If you do not have consent from your parent(s) or legal guardian(s) and your parent(s) or guardian(s) is not willing to open the account under their name, you must cease accessing the Platform.
Qualifications & exceptions
The under-18 requirements apply to those below 18 who are not married or under guardianship.
Indonesia's additional terms control in a conflict with the main text.
Not stated here
"not married, or under guardianship" is written as a list; the policy does not state how the conditions combine in every case.
Account & Service Control · User right or choice
Indonesia: you may withdraw consent to disclosure to third parties, request your data history, and ask for erasure
For Indonesia, you may withdraw your consent to TikTok's disclosure of personal data to third parties, and on request TikTok will stop displaying, publishing, transmitting, disseminating or opening access to your personal data to third parties. Withdrawing consent to disclosure or collection may mean TikTok cannot fulfil your requests and you may not be able to use some features. You may also ask TikTok to disclose the history of personal data it has collected and/or to erase and dispose of your personal data on its server, which may also limit features you can use. To exercise these rights, you contact TikTok through its privacy web form.
Details
Where
Indonesia
What it does
withdraw consent to third-party disclosure; request disclosure history; request erasure
Exception
some features may become unavailable
Supporting quotations
You may withdraw your consent to TikTok's disclosure of personal data to third parties.
Upon your request, we will cease to display, publish, transmit, disseminate, and/or open the access to your personal data to third parties.
by withdrawing your consent to the disclosure and/or collection of your personal data, we may not be able to fulfill your requests and you may not be able to use some of TikTok features and functionality
You may request TikTok to (i) disclose the history of personal data that we have collected; and/or (ii) erase and dispose of your personal data that we have collected on our server.
by requesting us to erase and dispose of your personal data, you may not be able to use some of TikTok’s features and functionality
To exercise any of your rights, contact us at:
Qualifications & exceptions
Withdrawal or erasure may mean some TikTok features and functionality can no longer be used.
Not stated here
No deadline for responding is given here.
Account & Service Control · Restriction or exception
Israel: you declare you are over 18, or a parent or guardian declares and consents for a user aged 13 to 17
For Israel, you declare you are over 18; if you are under 18, you should have a parent or legal guardian read the terms with you. A parent or guardian reviewing for a user under 18 declares that the user is above 13, that they have read TikTok's Privacy Policy and Terms of Use, and that they agree to the child's use of the Platform and registration for an account.
Details
Where
Israel
Condition
under 18 with parent or guardian involvement
Supporting quotations
If you are using our services in Israel, the following additional terms apply.
You declare that you are over the age of 18. If you are under the age of 18, please have your parent or legal guardian read this with you.
such user is above the age of 13 and that you have read and acknowledged TikTok's Privacy Policy and Terms of Use and agree to the use by your child of the Platform and registration for an account
Qualifications & exceptions
Applies when using services in Israel.
Not stated here
The policy does not say what happens if the declaration is untrue.
Account & Service Control · Restriction or exception
Japan: a Japanese-language policy also applies, and under-15s need a parent or guardian to read with them and consent
For Japan, the additional terms and TikTok's Japanese-language Privacy Policy apply. If you are under 15, you should have a parent or legal guardian read the terms with you; without their consent, and if the parent or guardian will not open the account in their own name, you must stop accessing the Platform. A parent or guardian reviewing for a user under 15 declares that the user is above 13, that they have read TikTok's Privacy Policy and Terms of Use, and that they agree to the child's use of the Platform and to TikTok's processing of the child's personal data under the policy.
Details
Where
Japan
Condition
under 15
What it does
parent or guardian reads, consents and declares; you must cease access without consent
Supporting quotations
If you are using our services in Japan, the following additional terms and our
If you are under the age of 15, please have your parent or legal guardian read this with you. If you do not have consent from your parent(s) or legal guardian(s) and your parent(s) or guardian(s) is not willing to open the account under their name, you must cease accessing the Platform.
you hereby declare that such user is above the age of 13 and that you have read and acknowledged TikTok's Privacy Policy and Terms of Use and agree to the use by your child of the Platform and registration for an account, as well as TikTok's processing of your child's personal data in accordance with TikTok's Privacy Policy
Qualifications & exceptions
Applies when using services in Japan.
Parent or guardian declaration states the user is above 13.
Not stated here
The Japanese-language Privacy Policy is a separate document and is not read here, so how it differs is unknown.
Account & Service Control · Restriction or exception
Kenya: you declare you are over 18, or have parent or guardian consent and they are responsible for you
For Kenya, you declare you are over 18. If you are below 18 you must obtain consent from a parent or legal guardian, who is responsible for all your actions on the Platform and your compliance with the policy. If you are not at least 18, have no such consent, and the parent or guardian will not open an account in their own name, you must stop accessing the Platform.
Details
Where
Kenya
Condition
below 18
What it does
obtain consent; cease access without consent
Supporting quotations
Age, Parental and Guardian Consent: You declare that you are over the age of 18. If you are below 18 years old:
you must obtain consent from your parent(s) or legal guardian(s); and
your parent(s) or legal guardian(s) shall be responsible for: (i) all your actions in connection with your access to and use of the Platform; and (ii) your compliance with this Policy.
If you are not at least 18 years of age and you do not have consent from your parent(s) or legal guardian(s) and your parent(s) or legal guardian(s) are not willing to open an account under their name(s), you must cease accessing the Platform.
Qualifications & exceptions
Applies when using services in Kenya.
Account & Service Control · Restriction or exception
Kenya: failing to provide requested personal data may limit access to the Platform or some features
For Kenya, you will be asked to provide certain information, as described under what information TikTok collects, before using the Platform or certain functions. Failing to provide all or part of that information may limit your access to the Platform or some of its features and functionalities.
Details
Where
Kenya
Exception
access may be limited if information is not provided
Supporting quotations
You will be asked to provide certain information (as described above under the ‘What information we collect’ section) before using the Platform or certain functions. Failure to provide all or any part of such information may limit your access to the Platform or some of its features and functionalities.
Qualifications & exceptions
Applies when using services in Kenya.
Limits are stated with "may".
Not stated here
It is not stated which information is mandatory.
Account & Service Control · User right or choice
Latin America: you can limit certain processing using tools in Settings
For Spanish-speaking Latin America, TikTok says it offers you choices about how it uses and discloses your personal data, and that you can limit certain processing by using the tools available in Settings.
Details
Where
Spanish-speaking Latin America
What it does
limit certain processing via Settings
Supporting quotations
We also offer you choices regarding how we use and disclose your personal data, and you can limit certain processing by using the tools available in Settings.
Qualifications & exceptions
Only "certain" processing can be limited, and only through Settings tools.
Not stated here
The text does not say which processing can be limited.
Account & Service Control · Restriction or exception
Latin America: wrong or inaccurate data can affect the Platform, and refusing to provide data may restrict some services
For Spanish-speaking Latin America, providing wrong or inaccurate data can affect the efficiency, purpose, objective or other aspects of the Platform. In some cases, if you refuse to provide your data, you may be restricted from using certain services.
Details
Where
Spanish-speaking Latin America
Exception
restricted use of certain services if data is refused
Supporting quotations
Providing wrong or inaccurate data can affect the efficiency, purpose, objective or any other aspect of the Platform. In some cases, if you refuse to provide your data, you may be restricted from the use of certain Services.
Qualifications & exceptions
Restriction applies "in some cases" and is stated with "may".
Not stated here
It is not stated which services or which data are covered.
Account & Service Control · User right or choice
Latin America: rights may include access, deletion, portability, objection and consent withdrawal, free of charge
For Spanish-speaking Latin America, depending on the jurisdiction in which you live, your rights under applicable laws may include: to know, access, delete, update or correct your data; to be informed how it is processed; to limit its use and disclosure; to portability; to revoke consent and request evidence of consent; to object to certain processing; to not be affected by a decision based solely on automated processing; and to complain to the competent data protection authority, especially if TikTok rejects or does not timely answer your request. Revoking consent does not affect lawfulness of processing before revocation, some rights apply only in certain circumstances and jurisdictions, and they may be subject to legal limits. You can exercise your rights free of charge through the Contact section, requests are resolved according to their nature and within the terms of applicable laws, and a Data Protection office contact is given.
Details
Where
Spanish-speaking Latin America
What it does
exercise rights free of charge via the Contact section; complain to the authority
Exception
rights may be limited by law; revocation not retroactive
Supporting quotations
Depending on the jurisdiction in which you reside, your rights under applicable laws may include the following: to know, access, delete, update, or correct/rectify your personal data; to be informed of the ways in which we process your personal data; to limit the use and disclosure of your data; to transfer and data portability; to revoke your consent and to request evidence of your consent; to object to certain processing activities; to not be affected by a decision based solely on automated processing
and to file complaints before the competent data protection authority, where applicable, but especially if we reject your request or do not respond in a timely manner
Revoking your consent does not affect the lawfulness of our use or processing of your data undertaken prior to such revocation.
Some of your rights apply generally, while others will only apply in certain circumstances and jurisdictions, and, depending on the scenario, these rights may be subject to some limitations by law.
You can exercise your rights free of charge, by sending your request to the contact details set forth in the “Contact” section.
If you wish to reach TikTok’s Data Protection office, contact us at:
Qualifications & exceptions
Rights depend on the jurisdiction and applicable law and are stated with "may".
Account & Service Control · Restriction or exception
Nigeria: you declare you are 18 or over, or have parent or guardian consent and they are responsible for you
For Nigeria, you declare that you are 18 or over. If you are below 18 you must obtain consent from a parent or legal guardian, who is responsible for all your actions on the Platform and for your compliance with the policy. If you are not at least 18, have no such consent, and the parent or guardian will not open an account in their own name, you must stop accessing the Platform.
Details
Where
Nigeria
Condition
below 18
What it does
obtain consent; cease access without consent
Supporting quotations
You declare that you are 18 or over the age of 18.
If you are below 18 years of age:
you must obtain consent from your parent(s) or legal guardian(s); and
your parent(s) or legal guardian(s) shall be responsible for: (i) all your actions in connection with your access to and use of the Platform; and (ii) your compliance with this Privacy Policy.
If you are not at least 18 years of age and you do not have consent from your parent(s) or legal guardian(s) and your parent(s) or legal guardian(s) are not willing to open an account under their name(s), you must cease accessing the Platform.
Qualifications & exceptions
Applies when using services in Nigeria.
Account & Service Control · Restriction or exception
Uganda: failing to provide requested personal data may limit access to the Platform or some features
For Uganda, you will be asked to provide certain information, as described under what information TikTok collects, before using the Platform or certain functions. Failing to provide all or part of that information may limit your access to the Platform or some of its features and functionalities.
Details
Where
Uganda
Exception
access may be limited if information is not provided
Supporting quotations
You will be asked to provide certain information (as described above under the 'What information we collect' section) before using the Platform or certain functions. Failure to provide all or any part of such information may limit your access to the Platform or some of its features and functionalities.
Qualifications & exceptions
Applies when using services in Uganda.
Limits are stated with "may".
Not stated here
It is not stated which information is mandatory.
Account & Service Control · Restriction or exception
Uganda: you declare you are over 18, or have parent or guardian consent and they are responsible for you
For Uganda, you declare you are over 18. If you are below 18 you must obtain consent from a parent or legal guardian, who is responsible for all your actions on the Platform and for your compliance with the policy. If you are not at least 18, have no such consent, and the parent or guardian will not open an account in their own name, you must stop accessing the Platform.
Details
Where
Uganda
Condition
below 18
What it does
obtain consent; cease access without consent
Supporting quotations
Age, Parental and Guardian Consent: You declare that you are over the age of 18. If you are below 18 years old:
you must obtain consent from your parent(s) or legal guardian(s); and
your parent(s) or legal guardian(s) shall be responsible for: (i) all your actions in connection with your access to and use of the Platform; and (ii) your compliance with this Policy.
If you are not at least 18 years of age and you do not have consent from your parent(s) or legal guardian(s) and your parent(s) or legal guardian(s) are not willing to open an account under their name(s), you must cease accessing the Platform.
Qualifications & exceptions
Applies when using services in Uganda.
Account & Service Control · Restriction or exception
Uganda: it is your duty to provide complete and accurate personal data when you consent to processing
For Uganda, the terms say it is your duty to provide complete and accurate personal data when giving consent to the processing of your personal data.
Details
Where
Uganda
What it does
provide complete and accurate personal data
Supporting quotations
It is your duty to provide complete and accurate personal data upon giving consent to the processing of your personal data.
Qualifications & exceptions
Applies when using services in Uganda and when giving consent.
Not stated here
The text does not say what follows if data is incomplete or inaccurate.
Account & Service Control · User right or choice
Vietnam: you have statutory rights to know, consent, access, delete, restrict, object, complain and claim damages
For Vietnam, subject to certain exceptions, you have statutory rights under applicable laws. The list names the rights to know; to consent and withdraw consent; to access; to delete data; to restrict data processing; to be provided with data; to object to data processing; to complain, denounce or initiate lawsuits; to claim for damages; and to self-protection. You may exercise these rights by contacting TikTok through the Contact section, and TikTok says it will respond to your requests regardless of the location in which your data is stored.
Details
Where
Vietnam
Condition
subject to certain exceptions
What it does
exercise rights via the Contact section; TikTok responds regardless of data location
Supporting quotations
Subject to certain exceptions, you have statutory rights and obligations under applicable laws. In particular, you have the following statutory rights:
Right to know;
Right to consent and withdraw consent;
Right to access;
Right to delete data;
Right to restrict data processing;
Right to be provided with data;
Right to object data processing;
Right to complain, denounce or initiate lawsuits;
Right to claim for damages; and
Right to self-protection.
You may exercise these rights by contacting us through the details in the Contact section, and we will respond to your requests regardless of the location in which your data is stored.
Qualifications & exceptions
Applies when using services in Vietnam.
Rights are subject to "certain exceptions" that the text does not list.
Not stated here
The exceptions to the statutory rights are not stated.
Account & Service Control · Restriction or exception
Vietnam: if you are below 16 or under guardianship, you must obtain approval from a parent or legal guardian
For Vietnam, the age and consent terms say that if you are below 16 years old or under guardianship, you must obtain approval from your parent or legal guardian. What the parent or guardian is responsible for, and what happens without consent, follow in the next paragraphs.
Details
Where
Vietnam
Condition
below 16 or under guardianship
What it does
obtain approval from parent or guardian
Supporting quotations
Age, Parental and Guardian Consent. If you are below 16 years old or under guardianship:
you must obtain approval from your parent(s) or legal guardian(s); and
Qualifications & exceptions
Applies when using services in Vietnam.
The age threshold is 16, and guardianship is a separate trigger.
Account & Service Control · Restriction or exception
Vietnam: parents or guardians are responsible for the under-16 user, who must stop using the Platform without consent
For Vietnam, the parent or legal guardian of a user below 16 or under guardianship is responsible for all of the user's actions on the Platform, for the user's compliance with the policy, and for ensuring the user's participation does not violate applicable laws on child protection. If you do not have consent from a parent or legal guardian and they are not willing to open the account in their own name, you must stop accessing the Platform if you are not at least 16 years of age.
Details
Where
Vietnam
Condition
below 16 or under guardianship; no consent
What it does
stop accessing the Platform if not at least 16
Supporting quotations
your parent(s) or legal guardian(s) are responsible for: (i) all your actions in connection with your access to and use of the Platform; (ii) your compliance with this policy; and (iii) ensuring that any of your participation in the Platform will not, in any event, result in any violation of applicable laws and regulations relating to child protections.
If you do not have consent from your parent(s) or legal guardian(s) and your parent(s) or legal guardian(s) is not willing to open the account under their name, you must cease accessing the Platform if you are not at least 16 years of age.
Qualifications & exceptions
Applies when using services in Vietnam.
The duty to stop access is stated for those not at least 16 without consent.
Not stated here
The text does not say how a user who is under guardianship but over 16 is treated when consent is missing, since the last sentence speaks only of those under 16.
Account & Service Control · User right or choice
Nigeria: where law recognises them, you can withdraw consent, object, restrict processing and port your data
For Nigeria, to the extent relevant laws recognise your rights and freedoms as a data subject, and in addition to the rights listed earlier, you have the right to withdraw consent at any time where consent is the legal basis, to object to processing, to request restriction of processing in specific circumstances, and to data portability.
Details
Where
Nigeria
Condition
relevant laws recognise the rights
What it does
withdraw consent, object, restrict processing, data portability
Supporting quotations
To the extent that the relevant laws, rules and regulations on data privacy recognize your rights and freedoms as data subjects, in addition to the rights listed above, you shall have the right to: withdraw your consent at any time where the legal basis of our processing is consent; object to the processing of your personal data; request the restriction of processing in specific circumstances; and data portability.
Qualifications & exceptions
Conditional on relevant laws recognising the rights.
Withdrawal of consent applies where consent is the legal basis.
Restriction applies in specific circumstances.
Not stated here
The policy does not say which earlier rights the phrase "rights listed above" refers to, or which of them apply to Nigeria.
Account & Service Control · Procedure
Nigeria: you may need to verify identity first, and can complain to the Nigeria Data Protection Commission
For Nigeria, you may raise complaints, exercise rights, seek remedies or reach the Data Protection Officer/Privacy Team through TikTok's privacy web form. Before TikTok responds to a rights request you may be required to verify your identity or account details. You also have the right to lodge a complaint with the Nigeria Data Protection Commission by email or through the platforms on its website.
Details
Where
Nigeria
Condition
may be required to verify identity or account details
What it does
complain to the Nigeria Data Protection Commission
Supporting quotations
You may raise complaints, exercise your rights or seek any remedies or reach our Data Protection Officer/Privacy Team at
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
You also have the right to lodge a complaint with the Nigeria Data Protection Commission via email at
Qualifications & exceptions
Identity or account verification may be required before a response.
Account & Service Control · User right or choice
Philippines: where law recognises them, you have rights of access, correction, erasure, complaint and damages
For the Philippines, the additional terms apply under the relevant laws and National Privacy Commission (NPC) issuances. To the extent relevant laws recognise your rights as a data subject, you have the right to information, to object, to access, rectification, erasure or blocking, to lodge complaints before the NPC, to damages and to data portability. Before TikTok responds to a rights request you may be required to verify your identity or account details.
Details
Where
Philippines
Condition
relevant laws recognise the rights
Condition
may be required to verify identity or account details
Supporting quotations
If you are using our services in the Philippines, the following additional terms shall apply pursuant to the relevant laws, rules and regulations and issuances by the Philippines National Privacy Commission
To the extent that the relevant laws, rules and regulations on data privacy recognize your rights and freedoms as data subjects, you shall have the right to information, object, access, rectification, erasure or blocking, lodge complaints before the NPC, damages and data portability.
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
Qualifications & exceptions
Conditional on relevant laws recognising the rights.
Identity or account verification may be required before a response.
Account & Service Control · Procedure
Singapore: the Data Protection Officer can be reached through a TikTok web page
For Singapore, the additional terms say that if you wish to reach TikTok's Data Protection Officer, you can contact them through the page TikTok links for that purpose.
Details
Where
Singapore
What it does
contact the Data Protection Officer
Supporting quotations
If you are using our services in Singapore, the following additional terms apply:
Data Protection Officer: If you wish to reach TikTok’s Data Protection Officer, please contact us at:
Qualifications & exceptions
Applies when using services in Singapore.
Account & Service Control · Restriction or exception
South Africa: you declare you are over 18, or a parent or guardian declares and consents for a user aged 13 to 17
For South Africa, you declare you are over 18; if you are under 18, you should have a parent or legal guardian read the terms with you. A parent or guardian reviewing for a user under 18 declares that the user is above 13, that they have read TikTok's Privacy Policy and Terms of Use, and that they agree to the child's use of the Platform and registration for an account.
Details
Where
South Africa
Condition
under 18 with parent or guardian involvement
Supporting quotations
If you are using our services in South Africa, the following additional terms apply.
You declare that you are over the age of 18. If you are under the age of 18, please have your parent or legal guardian read this with you.
such user is above the age of 13 and that you have read and acknowledged TikTok's Privacy Policy and Terms of Use and agree to the use by your child of the Platform and registration for an account
Qualifications & exceptions
Applies when using services in South Africa.
Not stated here
The policy does not say what happens if the declaration is untrue.
Account & Service Control · Restriction or exception
TikTok is not directed at children under 13, an age that may be higher locally, and you can report underage users
TikTok says it is not directed at children under the age of 13, and that in certain cases the age may be higher because of local regulatory requirements, pointing you to your local supplemental terms. For example, the Australia terms say TikTok is not directed at children under 16. If you believe a user is below the minimum age, you can contact TikTok through its privacy web form.
Details
Who
TikTok
What it covers
children under 13, or a higher local age
Where
Australia: under 16 (third anchor)
What it does
you may report a user below the minimum age
Supporting quotations
TikTok is not directed at children under the age of 13. In certain cases this age may be higher due to local regulatory requirements, please see your local supplemental terms for more information.
If you believe that there is a user who is below this minimum age, please contact us at
TikTok is not directed at children under the age of 16.
Qualifications & exceptions
The general minimum is 13 but may be higher where local regulation requires.
Local supplemental terms control the age for their jurisdiction.
Not stated here
The policy does not say what TikTok does with information about users found to be under the minimum age.
TikTok points parents and guardians to its Guardian's Guide for information on the Platform and its controls
For parents or guardians, TikTok points to its Guardian's Guide, which it says contains information and resources to help understand the Platform and the tools and controls available. The guide is a separate page not read here.
Details
Who
parents and guardians
What it covers
Guardian's Guide
Supporting quotations
If you are a parent or guardian, our
Not stated here
The guide's contents are not part of this document.
Account & Service Control · Procedure
Questions, complaints and requests go through a TikTok web form, with local contacts in the supplemental terms
If you have questions, comments, complaints or requests about the policy, you can contact TikTok through its privacy web form. The policy also directs you to the supplemental terms for whether a local representative or local contact is available for your country. TikTok says it will endeavour to deal with your request as soon as possible, without prejudice to your right to complain to a relevant data protection authority where applicable.
Details
Who
you and TikTok
What it does
contact TikTok; TikTok endeavours to deal with requests
Condition
data protection authority complaint where applicable
Supporting quotations
If you have questions, comments, complaints or requests regarding this Privacy Policy, please contact us at:
Please also see the supplemental terms below on whether a local representative or local contact is available for your country.
We will endeavour to deal with your request as soon as possible. This is without prejudice to your right to make a complaint with a relevant data protection authority, where applicable.
Qualifications & exceptions
"endeavour" and "as soon as possible" do not set a deadline.
The right to complain to a data protection authority applies "where applicable".
Not stated here
No response time is stated in this section.
The policy points to the Supplemental Terms for a local representative or local contact, but most jurisdictions' terms name none; the policy does not say whether that means none is available.