Campaign Terms & Conditions

TikTok · Official agreement

Read the agreement

20 of 52 cards in Account & Service Control

Account & Service Control · Company practice

You may be automatically enrolled in, or invited to, Campaigns

As a user on the TikTok Platform you may be auto-enrolled in, or invited to join, TikTok USDS Joint Venture campaigns that run from time to time. Campaigns let you complete missions or activities to receive Points and/or Rewards, and may rank participants on a leaderboard. Points are defined in the Virtual Items Policy and Rewards in the Rewards Policy, which are linked but not supplied here.

Details
What it does
auto-enrolled in, or invited to join, Campaigns
What it covers
Points, Rewards, leaderboard ranking

Supporting quotations

you may be auto-enrolled in, or invited to join, TikTok USDS Joint Venture campaigns that run from time to time on our Platform
allow you to complete missions or activities to receive Points
as well as potentially rank on a leaderboard

Qualifications & exceptions

  • Campaigns run from time to time.

Not stated here

  • The definitions of Points (Virtual Items Policy) and Rewards (Rewards Policy) are in linked policies that are not part of the text supplied.
Also annotated in the same passage (1)

Account & Service Control · User right or choice

Being enrolled does not oblige you to do anything, but Campaign Terms apply

The terms say that being enrolled in a Campaign does not obligate you to do anything. Your participation in, and access to, a Campaign is nonetheless subject to these Campaign Terms.

Details
Condition
participation in, and access to, a Campaign is subject to the Campaign Terms

Supporting quotations

Being enrolled in a Campaign does not obligate you to do anything, but your participation in, and access to, a Campaign is subject to these terms
Also annotated in the same passage (1)

Account & Service Control · Restriction or exception

You must be at least 18, or the age of majority if that is older

To participate in a Campaign you must be at least 18 years old, or the age of majority if that is older. One sentence ties the age of majority to your jurisdiction and the eligibility list ties it to your residence; the text does not say how the two differ.

Details
Condition
at least 18, or the age of majority if older

Supporting quotations

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is older) to participate
you are at least 18 years of age (or the age of majority in your residence, whichever is older);

Qualifications & exceptions

  • Age of majority is tied to "your jurisdiction" in one place and "your residence" in another.

Not stated here

  • The text does not say which of "jurisdiction" and "residence" controls when they differ.

Account & Service Control · User right or choice

You may opt out of any Campaign you do not want to join

The terms say you may opt out of any Campaign you do not wish to participate in, and point to a later section for how. The opt-out mechanism and its effect on Rewards are covered by the Opt-out clause.

Details
What it does
opt out of a Campaign

Supporting quotations

You may opt out of any Campaign that you do not wish to participate in (see below for details on how to opt out).

Cross-references

Account & Service Control · Company practice

A Campaign can be suspended, postponed or ended at any time without notice

TikTok reserves the right to suspend, postpone or cease any Campaign at any time without prior notification. The text does not say what happens to Points or Rewards you have already earned if a Campaign is ended.

Details
What it does
suspend, postpone or cease any Campaign
Condition
at any time without prior notification

Supporting quotations

We reserve the right to suspend, postpone or cease any Campaign at any time without prior notification.

Qualifications & exceptions

  • At any time, without prior notification.

Not stated here

  • The effect of suspension, postponement or cessation on Points or Rewards already earned is not stated.
Also annotated in the same passage (1)

Account & Service Control · Procedure

Using an older app version may limit Campaign features and Rewards

The terms ask you to update the TikTok app to the latest version before participating in a Campaign. People using an older version may not be able to access all Campaign features, effects and Rewards.

Details
Condition
older version of the TikTok app

Supporting quotations

Please update your TikTok app to the latest version before participating in a Campaign.
People using an older version of the TikTok app may not be able to access all Campaign features, effects and Rewards.

Qualifications & exceptions

  • Applies to people using an older version of the TikTok app.

Account & Service Control · Restriction or exception

You must comply with the TikTok User Terms to be eligible

One of the conditions for eligibility is that you are in compliance with the TikTok User Terms (the Terms of Service and Community Guidelines).

Details
Condition
in compliance with the TikTok User Terms

Supporting quotations

You are only eligible to participate in a Campaign if:
You are in compliance with the TikTok User Terms;

Not stated here

  • The text of the TikTok User Terms (Terms of Service and Community Guidelines) is not supplied here, so what compliance requires cannot be stated.
Also annotated in the same passage (3)

Account & Service Control · Restriction or exception

Joint Venture employees, officers and contractors are not eligible

You are eligible only if you are not an employee, officer or contractor of TikTok USDS Joint Venture.

Details
Condition
not an employee, officer or contractor of the Joint Venture

Supporting quotations

You are only eligible to participate in a Campaign if:
you are not an employee, officer or contractor of TikTok USDS Joint Venture;
Also annotated in the same passage (3)

Account & Service Control · Restriction or exception

Government, politician and political party accounts are not eligible

You are eligible only if your account is not a Government, Politician, and Political Party account. The text does not say how an account is classified as one of these.

Details
Condition
account is not a Government, Politician, and Political Party account

Supporting quotations

You are only eligible to participate in a Campaign if:
your account is not a Government, Politician, and Political Party account

Not stated here

  • How TikTok classifies an account as a Government, Politician or Political Party account is not stated.
Also annotated in the same passage (3)

Account & Service Control · Restriction or exception

Specific Campaigns may set additional or different eligibility requirements

Individual Campaigns may have additional or different eligibility requirements that you must meet to participate. Those requirements sit in each Campaign and are not part of the text supplied.

Details
Condition
Campaign-specific eligibility requirements

Supporting quotations

Specific Campaigns may have additional or different Eligibility Requirements that you must meet to participate.

Not stated here

  • The Campaign-specific eligibility requirements are not supplied.

Account & Service Control · Company practice

Meeting the requirements does not guarantee participation or Rewards

Meeting the Eligibility Requirements does not guarantee that you can participate in a Campaign or that you will be eligible to receive Rewards. TikTok USDS Joint Venture also reserves the right to deny, terminate or suspend your participation in, or access to, Campaigns and any Rewards from Campaigns, at its sole discretion.

Details
Who
TikTok USDS Joint Venture
What it does
deny, terminate or suspend participation, access and Rewards

Supporting quotations

Meeting Eligibility Requirements will not guarantee your participation in any Campaign or your eligibility to receive Rewards.
reserves the right to deny, terminate, or suspend your participation in, and/or access to, Campaigns and/or to any Rewards from Campaigns, at our sole discretion.

Qualifications & exceptions

  • At TikTok USDS Joint Venture's sole discretion.
Also annotated in the same passage (1)

Account & Service Control · Company practice

The Joint Venture may deny, terminate or suspend your participation and Rewards in its sole discretion

TikTok USDS Joint Venture may deny, terminate or suspend your participation in, and access to, any or all Campaigns and Rewards if, in its sole discretion, one of the listed circumstances applies. The list covers violations of the user terms, low-quality or inactive engagement, bots, multiple accounts, manipulation, unfavorable conduct and disparaging statements. The earlier eligibility paragraph separately reserves the same right at sole discretion without tying it to this list, so the text does not make clear whether the list limits that discretion.

Details
Who
TikTok USDS Joint Venture
What it does
deny, terminate or suspend participation, access and Rewards
Condition
in its sole discretion, one of the grounds a to g applies

Supporting quotations

Our Rights
TikTok USDS Joint Venture may deny, terminate or suspend your participation in, and/or access to, any or all Campaigns and Rewards if, in TikTok USDS Joint Venture's sole discretion:

Qualifications & exceptions

  • Exercised in the Joint Venture's sole discretion.
  • Applies to any or all Campaigns and Rewards.

Not stated here

  • It is not stated whether the grounds listed here limit the separate sole-discretion right to deny, terminate or suspend.
  • No notice, appeal or review process is described in the text supplied.

Account & Service Control · Restriction or exception

Violating or attempting to violate the user terms can end your participation

A ground for denial, termination or suspension is that you violate, or attempt to violate, the TikTok User Terms and, if you are a creator, the Additional Terms & Policies as well.

Details
Condition
violate, or attempt to violate, the TikTok User Terms (and, for creators, the Additional Terms & Policies)

Supporting quotations

a. you violate, or attempt to violate, the TikTok User Terms and, if you are a creator, the Additional Terms & Policies as well;

Qualifications & exceptions

  • The Additional Terms & Policies apply only if you are a creator.

Not stated here

  • The text of the TikTok User Terms and Additional Terms & Policies is not supplied here, so what counts as a violation cannot be stated.

Account & Service Control · Restriction or exception

Taking part with more than one account for an advantage is a ground for removal

A ground for denial, termination or suspension is that you actively participate in a Campaign with more than one account in a way that provides you with an advantage.

Details
Condition
participate with more than one account in a way that provides an advantage

Supporting quotations

d. you actively participate in a Campaign with more than one account in a way that provides you with an advantage;

Qualifications & exceptions

  • Only where the multiple-account participation provides you with an advantage.

Account & Service Control · Restriction or exception

Activity "not in the spirit of a Campaign" that manipulates your chances is a ground for removal

A ground for denial, termination or suspension is any activity not in the spirit of a Campaign that attempts to unfairly or inappropriately manipulate your chances of collecting a Reward. The examples include collusion, cheating, and making promises in exchange for Gifts, but the list is not limited to them. The text does not define "the spirit of a Campaign", and "Gifts" is not defined in this text.

Details
Condition
activity not in the spirit of a Campaign that attempts to manipulate your chances of collecting a Reward

Supporting quotations

e. you engage in any activity not in the spirit of a Campaign that attempts to unfairly or inappropriately manipulate your chances of collecting a Reward (including, but not limited to, collusion, cheating, or making promises in exchange for Gifts);

Qualifications & exceptions

  • The examples are illustrative ("including, but not limited to").

Not stated here

  • "The spirit of a Campaign" is not defined.
  • "Gifts" is not defined in the text supplied.

Account & Service Control · Restriction or exception

Situations on or off the Platform that could reflect unfavorably on you or the Joint Venture are a ground for removal

A ground for denial, termination or suspension is that you become involved in any situation or occurrence, on or off the Platform, that could reflect unfavorably upon you or TikTok USDS Joint Venture. The ground is not limited to conduct in a Campaign or on TikTok, and the text does not say what counts as reflecting unfavorably.

Details
Where
on or off the Platform
Condition
any situation or occurrence that could reflect unfavorably upon you or the Joint Venture

Supporting quotations

f. you become involved in any situation or occurrence, on or off the Platform, that could reflect unfavorably upon you or TikTok USDS Joint Venture; or

Qualifications & exceptions

  • On or off the Platform.

Not stated here

  • What counts as reflecting unfavorably upon you or the Joint Venture is not defined.

Account & Service Control · Company practice

Leaderboard Points may be inaccurate until the Campaign ends

Points shown on Campaign leaderboards may not be fully accurate and may contain inadvertent errors. Once a Campaign ends, TikTok USDS Joint Venture will confirm the accuracy and integrity of the Points totals and display the official results.

Details
When
after each Campaign ends
What it does
confirm Points totals and display official results

Supporting quotations

the Points displayed on Campaign leaderboards may not be fully accurate and may contain inadvertent errors.
Once each Campaign ends, TikTok USDS Joint Venture will confirm the accuracy and integrity of the Points totals and display the official results.

Qualifications & exceptions

  • The official results are confirmed only after the Campaign ends.

Not stated here

  • How Points totals are confirmed, and what happens if a confirmed total differs from the displayed one, is not stated.

Account & Service Control · User right or choice

You opt out with the "Opt Out" link on a Campaign page, once the Campaign has started

If you do not wish to participate in a Campaign you are eligible for, or you object to the display of your information on the Campaign page, you can opt out by clicking the "Opt Out" link on any Campaign page once the Campaign has started. The text does not say how to opt out before a Campaign has started.

Details
What it does
click the "Opt Out" link on a Campaign page
When
once the Campaign has started

Supporting quotations

You may opt out of any Campaign that you do not wish to participate in
If you do not wish to participate in a Campaign that you are eligible for, or you object to the display of your information on the Campaign page, you can opt out by clicking the "Opt Out" link on any Campaign page once the Campaign has started.

Qualifications & exceptions

  • The link is available once the Campaign has started.

Not stated here

  • It is not stated how to opt out, or whether your information is displayed, before the Campaign has started.

Cross-references

Also annotated in the same passage (1)

Account & Service Control · Restriction or exception

Opting out makes you ineligible for that Campaign's Rewards

Once you have opted out of a Campaign, you will not be eligible for the Rewards associated with that Campaign. Opting out is therefore also the route to stopping display of your information, at the cost of Rewards from that Campaign.

Details
Condition
you have opted out

Supporting quotations

Once you have opted out, you will not be eligible for Rewards associated with the Campaign.

Qualifications & exceptions

  • Applies to Rewards associated with the Campaign you opted out of.
Also annotated in the same passage (1)

Account & Service Control · Company practice

The Joint Venture decides who is invited to in-person events and may disqualify anyone for any reason

TikTok USDS Joint Venture has sole discretion over whether to invite you or anyone in your group to an in-person event. It may disqualify anyone from attending an in-person event for any reason, at its sole discretion.

Details
Who
TikTok USDS Joint Venture
Condition
sole discretion, any reason

Supporting quotations

TikTok USDS Joint Venture maintains sole discretion as to whether to invite you or anyone in your group to an in-person event, and TikTok USDS Joint Venture may disqualify anyone from attending an in-person event for any reason, at TikTok USDS Joint Venture's sole discretion.

Qualifications & exceptions

  • Sole discretion; any reason.
Also annotated in the same passage (1)