Campaign Terms & Conditions

TikTok · Official agreement

Read the agreement

12 of 52 cards in Charges & Financial Obligations

Charges & Financial Obligations · Company commitment

No purchase is needed to participate or receive Rewards, unless a Campaign says otherwise

No purchase is necessary to participate in a Campaign or to receive Rewards, unless the Campaign-specific Rules for that Campaign say otherwise. A Campaign may therefore require a purchase if its own rules say so.

Details
Exception
unless otherwise noted in the Campaign-specific Rules

Supporting quotations

THERE IS NO PURCHASE NECESSARY TO PARTICIPATE OR RECEIVE REWARDS IN A CAMPAIGN, UNLESS OTHERWISE NOTED IN THE APPLICABLE CAMPAIGN-SPECIFIC RULES.

Qualifications & exceptions

  • Does not apply where the applicable Campaign-specific Rules note otherwise.

Not stated here

  • Which Campaigns, if any, require a purchase is not stated; it depends on the Campaign-specific Rules, which are not supplied.

Charges & Financial Obligations · Company practice

Some Campaigns offer Rewards or Diamonds, set out in the Campaign-specific Rules

Some Campaigns may offer Rewards and/or Diamonds to participants. The Rewards and Diamonds are set out in the Campaign-specific Rules for that Campaign. Rewards are subject to the Rewards Policy and Diamonds to the Virtual Items Policy; neither policy is supplied here.

Details
What it covers
Rewards and/or Diamonds

Supporting quotations

Rewards and Diamonds
Some Campaigns may offer Rewards and/or Diamonds to participants.
will be set out in the Campaign-specific Rules for that Campaign
and are subject to our Rewards Policy and Virtual Items Policy, respectively.

Qualifications & exceptions

  • Only some Campaigns offer Rewards or Diamonds.

Not stated here

  • The text of the Rewards Policy and the Virtual Items Policy is not supplied here.
  • What a particular Campaign offers is in its Campaign-specific Rules, which are not supplied.

Charges & Financial Obligations · Context

Diamonds are not a Reward and may be offered to reflect engagement and popularity

The terms say Diamonds are not a Reward. Campaigns may still offer participants Diamonds, including as part of a Diamond pool, to reflect participants' engagement and popularity on the Platform.

Details
What it covers
Diamonds, including as part of a Diamond pool

Supporting quotations

Although Diamonds are not a Reward, Campaigns may offer participants Diamonds (including as part of a Diamond pool) to reflect participants' engagement and popularity on the Platform.

Charges & Financial Obligations · Restriction or exception

Receiving Rewards depends on completing the Campaign's tasks and requirements

Receiving Rewards is based on completing the specific tasks, missions and requirements of each Campaign, as set out in that Campaign's Campaign-specific Rules.

Details
Condition
complete the specific tasks, missions and requirements of the Campaign

Supporting quotations

Receiving Rewards is based on completing specific tasks, missions, and requirements of each Campaign, as set forth in each Campaign's Campaign-specific Rules.

Not stated here

  • The tasks, missions and requirements are in the Campaign-specific Rules, which are not supplied.

Charges & Financial Obligations · Company practice

Reasonable efforts to deliver Rewards, but a Reward can be withheld if undeliverable for any reason

TikTok USDS Joint Venture will make reasonable efforts to identify users who are eligible for Rewards and deliver Rewards to them. It reserves the right not to give a Reward if no participant qualifies, if it cannot properly identify the participant, or if the Reward is not deliverable for any reason.

Details
Who
TikTok USDS Joint Venture
Condition
no participant qualifies, participant cannot be identified, or Reward not deliverable for any reason

Supporting quotations

reserves the right to deny, terminate, or suspend your participation in, and/or access to, Campaigns and/or to any Rewards from Campaigns, at our sole discretion.
will make reasonable efforts to identify users who are eligible to receive Rewards and deliver Rewards to them.
In the event that no participant qualifies for a Reward, or TikTok USDS Joint Venture is not able to properly identify the participant, or a Reward is not deliverable for any reason, TikTok USDS Joint Venture reserves the right not to give such Reward.

Qualifications & exceptions

  • A Reward may be withheld where none qualifies, identification fails, or it is undeliverable for any reason.

Not stated here

  • "Not deliverable for any reason" is not limited or defined.
Also annotated in the same passage (2)

Charges & Financial Obligations · Company practice

The Joint Venture may substitute a Reward with one of equal value

TikTok USDS Joint Venture reserves the right to substitute Rewards with other Rewards of equal value. The text does not say who determines equal value.

Details
What it does
substitute Rewards with other Rewards of equal value

Supporting quotations

also reserves the right to substitute Rewards with other Rewards of equal value.

Qualifications & exceptions

  • Substitutes must be of equal value.

Not stated here

  • Who decides what counts as equal value is not stated.
Also annotated in the same passage (1)

Charges & Financial Obligations · Restriction or exception

Not following claim instructions in a timely manner disqualifies you from the Reward

By failing to follow instructions to claim and receive a Reward in a timely manner, you will be disqualified from receiving the Reward. The text does not say how long you have.

Details
Condition
failing to follow claim instructions in a timely manner

Supporting quotations

By failing to follow instructions to claim and receive a Reward in a timely manner, you will be disqualified from receiving the Reward.

Not stated here

  • The time allowed to claim a Reward is not stated in this text.

Charges & Financial Obligations · Company practice

An unclaimed Reward may be forfeited and given to an alternative winner

If a winner cannot be contacted or confirmed, or a Reward is not successfully claimed in a timely manner, the Reward may be forfeited and an alternative winner may be selected in line with the selection criteria. The selection criteria are not set out in this text.

Details
Condition
winner cannot be contacted or confirmed, or Reward not claimed in a timely manner

Supporting quotations

If a winner cannot be contacted or confirmed, or if a Reward is not successfully claimed in a timely manner, the Reward may be forfeited, and an alternative winner may be selected in line with the selection criteria.

Not stated here

  • The selection criteria and the time allowed to claim are not set out in this text.

Charges & Financial Obligations · Restriction or exception

Rewards cannot be exchanged, transferred or swapped for money, except at the Joint Venture's discretion

Rewards are not exchangeable or replaceable and cannot be transferred to other users, other accounts or any other person. No substitutions or money equivalents are allowed, except by TikTok USDS Joint Venture in its sole discretion.

Details
What it does
transfer, exchange or replace a Reward
Exception
except by the Joint Venture in its sole discretion

Supporting quotations

Rewards are not exchangeable nor replaceable and cannot be transferred to other TikTok USDS Joint Venture users or to other TikTok USDS Joint Venture accounts or to any other person or account.
No substitutions or money equivalents for Rewards are allowed, except by TikTok USDS Joint Venture in its sole discretion.

Qualifications & exceptions

  • Substitutions or money equivalents only by the Joint Venture, in its sole discretion.

Charges & Financial Obligations · Restriction or exception

You are solely responsible for taxes and costs of receiving or using a Reward

You are solely responsible for any taxes or other costs or requirements associated with receiving or using a Reward.

Details
What it covers
taxes and other costs or requirements of a Reward

Supporting quotations

You are solely responsible for any taxes or other costs or requirements associated with receipt and/or use of a Reward.

Charges & Financial Obligations · Context

Further requirements and details of Rewards are in the Campaign-specific Rules

Further requirements and details of any Rewards will be addressed in the Campaign-specific Rules, which are not part of the text supplied.

Details
What it covers
further requirements and details of Rewards

Supporting quotations

Further requirements and details of any Rewards will be addressed in the Campaign-specific rules.

Not stated here

  • The Campaign-specific Rules are not supplied here.

Charges & Financial Obligations · Restriction or exception

For travel Rewards you must arrange your own travel documents and any costs not included

For Rewards that include travel to a physical location or in-person event, you are solely responsible for being able to travel there on the specified date and time, including a valid passport, travel visa and any other needed documents. You also cover any expenses not explicitly included in your invitation message.

Details
Condition
Reward includes travel to a physical location or in-person event

Supporting quotations

For any Rewards that include travel to a physical location or in-person event, you are solely responsible for ensuring that you can travel to that location on the specified date and time (including, as necessary, ensuring you have a valid passport, travel visa, and any other documentation necessary), and for covering any expenses not explicitly included in your invitation message.

Qualifications & exceptions

  • Applies to Rewards that include travel to a physical location or in-person event.