Privacy Policy - EU

Data Access & Collection · Context

The policy says it collects information in three ways

TikTok says it collects information in three ways: information you provide, automatically collected information, and information from other sources. The sections after this sentence give the detail for each.

Supporting quotations

We collect your information in three ways: Information You Provide, Automatically Collected Information, and Information From Other Sources

Data Access & Collection · Company practice

Account information includes birth date, username, contact details and password

When you set up an account, TikTok collects what you provide, such as your date of birth, username, email address and/or telephone number, and password. You can choose to add other information such as a bio or image.

Supporting quotations

We collect information that you provide when you set up an account, such as your date of birth, username, email address and/or telephone number, and password. You can choose to add other information to your account, such as a bio or image.

Qualifications & exceptions

• Collected when you set up an account.
• Extra items such as a bio or image are added by your choice.

Data Access & Collection · Company practice

User Content and its metadata are collected, and so are details about non-users shown in it

TikTok collects the content you create, import, upload or publish, such as photographs, videos, audio recordings, livestreams, comments, hashtags, feedback and reviews, along with metadata such as when, where and by whom it was created. Information about you can also appear in content other users publish, even if you are not a user.

Supporting quotations

We collect the content you create, import, upload or publish through the Platform, such as photographs, videos, audio recordings, livestreams, comments, hashtags, feedback, reviews, and the associated metadata (such as when, where, and by whom the content was created)

Even if you are not a user, information about you may appear in content created or published by users on the Platform.

Qualifications & exceptions

• Includes metadata on when, where and by whom the content was created.
• Applies to people who are not users when other users' content shows information about them.

Data Access & Collection · Company practice

Content is collected at the time of creation, even if you do not save or upload it

TikTok collects User Content through pre-loading at the time of creation, import or upload, whether or not you choose to save or upload it. The policy's example is recommending music based on the video.

Supporting quotations

We collect User Content through pre-loading at the time of creation, import, or upload, regardless of whether you choose to save or upload that User Content, for example, to recommend music based on the video.

Qualifications & exceptions

• Applies regardless of whether you choose to save or upload the content.

Not stated here

• The text does not say how long content that is never saved or uploaded is kept.

Data Access & Collection · Company practice

Clipboard content is collected if you copy and paste to or from the Platform

TikTok collects text, images and video from your device's clipboard if you choose to copy and paste content to or from the Platform, or share content between it and a third-party platform.

Supporting quotations

We also collect content (such as text, images, and video) from your device's clipboard if you choose to copy and paste content to or from the Platform or share content between it and a third party platform.

Qualifications & exceptions

• Only if you choose to copy and paste or share between the Platform and a third-party platform.

Data Access & Collection · Company practice

Location is collected when you add it to your content

TikTok collects location information, such as tourist attractions, shops or other points of interest, if you choose to add it to your User Content.

Supporting quotations

In addition, we collect location information (such as tourist attractions, shops, or other points of interest) if you choose to add the location information to your User Content.

Qualifications & exceptions

• Only if you choose to add location information to your User Content.

Data Access & Collection · Company practice

Message content and metadata are collected, including chats with sellers and virtual assistants

TikTok collects the content of messages you send and receive on the Platform, plus metadata such as when a message was sent, received or read and who took part. It also collects messages sent or received through chat when you use the shopping feature to talk to sellers or use virtual assistants.

Supporting quotations

We collect the content of the messages you send and receive on the Platform and the associated metadata (such as the time the message was sent, received or read, as well as the participants in the communication).

We also collect the messages you send or receive through our chat functionality when using our shopping feature to communicate with sellers or using virtual assistants.

Qualifications & exceptions

• Includes the time sent, received or read and the participants in the conversation.

Data Access & Collection · Company practice

Contacts are collected only if you sync them or look for people through social network contacts

If you choose to sync contacts, TikTok collects names, phone numbers and email addresses from your device's phone book and matches them to users of the Platform. If you choose to find other users through your social network contacts, it collects your public profile information and the names and profiles of those contacts. TikTok also collects information about accounts you follow and accounts that follow you, which the text does not tie to either choice.

Supporting quotations

If you choose to sync your contacts, we will collect information from your device’s phone book such as names, phone numbers, and email addresses, and match that information to users of the Platform.

If you choose to find other users through your social network contacts, we will collect your public profile information as well as names and profiles of your social network contacts.

We also collect information about the accounts you follow and that follow you.

Qualifications & exceptions

• Phone book collection applies if you choose to sync contacts.
• Social network collection applies if you choose to find other users that way.
• Follow information is stated without a condition.

Data Access & Collection · Company practice

Purchase information includes payment card, billing, delivery and contact details

When you make a purchase, payment or other transaction on or through the Platform, including buying TikTok Coins or products through shopping features, TikTok collects transaction information such as payment card information, billing, delivery and contact information, and the products you bought.

Supporting quotations

When you make a purchase, a payment, or other transaction on or through the Platform, including when you buy TikTok Coins or purchase products through our shopping features, we collect information about the transaction, such as payment card information, billing, delivery, and contact information, and products you purchased.

Data Access & Collection · Company practice

Information is collected if you take part in surveys, research, promotions or events

If you choose to take part in a survey, research, promotion, contest, marketing campaign or event run or sponsored by TikTok, it collects the information you provide in doing so.

Details not recorded for this card

Supporting quotations

We collect Information You Provide if you choose to participate in a survey, research, promotion, contest, marketing campaign, or event conducted or sponsored by us.

Qualifications & exceptions

• Only if you choose to take part.

Data Access & Collection · Company practice

Contacting TikTok can involve sending proof of identity or age

When you contact TikTok, it collects what you send, such as proof of identity or age, feedback or inquiries about your use of the Platform, or reports of possible violations of its Terms of Service, Community Guidelines or other policies.

Supporting quotations

When you contact us, we collect the information you send us, such as proof of identity or age, feedback or inquiries about your use of the Platform or information about possible violations of our

Not stated here

• The Terms of Service and Community Guidelines are linked but not supplied here, so the policy's text does not say what they require.

Data Access & Collection · Company practice

Form entries are collected, and TikTok can fill forms from account details if you let it

TikTok collects the information you provide when you fill in a form on the Platform. You can let TikTok fill in forms automatically with your account information, such as addresses or payment information.

Supporting quotations

We collect the Information You Provide when you fill in a form on the Platform. You can let TikTok fill in forms automatically with your account info, like your addresses or payment info.

Qualifications & exceptions

• Automatic form filling is something you can choose to allow.

Data Access & Collection · Company practice

Technical information includes keystroke patterns, IP address and device identifiers

When you access the Platform, TikTok collects device and network connection information: device model, operating system, keystroke patterns or rhythms, IP address, system language and device settings. It also collects service-related, diagnostic and performance information such as crash reports and performance logs, and it assigns each user a device ID and user ID automatically.

Supporting quotations

We collect certain device and network connection information when you access the Platform. This information includes your device model, operating system, keystroke patterns or rhythms, IP address, system language and device settings.

We also collect service-related, diagnostic, performance information, including crash reports and performance logs. We automatically assign you a device ID and user ID.

Not stated here

• The text does not say what keystroke patterns or rhythms are used for.

Data Access & Collection · Company practice

Approximate location is collected automatically, precise location if you enable location services

TikTok automatically collects approximate location (country, state or city) based on technical information such as SIM card and IP address. Where you enable location services for the TikTok app in your device settings, it collects approximate or precise location from your device.

Supporting quotations

We automatically collect information about your approximate location (e.g. country, state, or city) based on your Technical Information (such as SIM card and IP address).

Also, where you enable location services for the TikTok app within your device settings, we collect approximate or precise location information from your device.

Qualifications & exceptions

• Approximate location is collected automatically from technical information.
• Device location, approximate or precise, applies where you enable location services for the TikTok app.

Not stated here

• The linked page on how location is collected is not supplied here, so this card cannot say more than the policy text does.

Data Access & Collection · Company practice

Usage information includes interactions, engagement duration and search history

TikTok collects how you engage with the Platform, including how you interact with content and ads, how long and how often you use it, your engagement with other users, and your search history.

Supporting quotations

We collect information about how you engage with the Platform, including information about how you interact with content and ads, the duration and frequency of your use, your engagement with other users, and your search history.

Data Access & Collection · Company practice

Interactions with websites in the in-app browser are collected

TikTok also collects information about your interactions with websites when you use its in-app browser.

Details not recorded for this card

Supporting quotations

We also collect information about your interactions with websites when you use our in-app browser.

Qualifications & exceptions

• Applies when you use the in-app browser.

Not stated here

• The text does not say which interactions with those websites are collected.

Data Access & Collection · Company practice

Cookies and similar technologies are used to run the Platform and for marketing

TikTok uses cookies and similar tracking technologies to operate the Platform, for example to remember language preferences, avoid showing you the same video more than once, and for security. It also uses these technologies for marketing purposes. It says it will obtain consent for cookies where required by law.

Supporting quotations

We use cookies and similar tracking technologies to operate and provide the Platform. For example, we use cookies to remember your language preferences, make sure you don’t see the same video more than once, and for security purposes. We also use these technologies for marketing purposes.

We will obtain your consent to our use of cookies where required by law.

Qualifications & exceptions

• Consent for cookies is obtained only where required by law.

Not stated here

• The Cookies Policy is linked but not supplied here, so this policy does not set out which cookies are used for marketing.

Data Access & Collection · Company practice

Partners can also let TikTok collect directly through tools such as TikTok Pixel

Some advertisers and partners integrate TikTok Advertiser Tools (such as TikTok Pixel) in their website or app, which lets TikTok collect similar information directly from them. TikTok says these partners must have the necessary rights and permissions to share your information, and that it processes some of this information as a joint controller with them.

Supporting quotations

Some of our advertisers and other partners enable us to collect similar information directly from their website or app by integrating our

These partners are required to have the necessary rights and permissions to share your information with us before doing so. We process certain information that we receive from these partners as a joint controller with them.

Qualifications & exceptions

• Applies to partners that integrate TikTok Advertiser Tools.
• The rights-and-permissions requirement is stated as something partners are required to have.

Not stated here

• The arrangements with these partners are linked but not supplied, so their terms are not known.

Data Access & Collection · Company practice

Sellers and payment providers send payment confirmation and delivery information

TikTok receives information about you from sellers and from payment and transaction fulfilment providers, such as payment confirmation details and information about delivery of products you bought through its shopping features.

Details not recorded for this card

Supporting quotations

We receive information about you from sellers as well as payment and transaction fulfillment providers, such as payment confirmation details, and information about the delivery of products you have purchased through our shopping features.

Qualifications & exceptions

• Concerns products purchased through TikTok's shopping features.

Data Access & Collection · Company practice

Third-party sign-in and developer tools send TikTok account and profile information

When you sign up or log in using a third party's sign-in feature, that platform provides information such as your email address, authentication ID and public profile. When you use a third-party service that integrates TikTok Developer Tools, TikTok receives the information needed for features like cross-service authentication or cross-posting. TikTok may also receive information from third-party providers that it uses for safety, including protecting users and content moderation.

Supporting quotations

Third party platforms provide us with information (such as your email address, authentication ID, and public profile) when you choose to sign up for or log in to the Platform using sign-in features provided by those third parties.

we will receive the information necessary to provide you with features like cross-service authentication or cross-posting.

We may also receive information from third party providers which we use for safety purposes, including to protect users on the Platform and for content moderation.

Qualifications & exceptions

• Sign-in information is received when you choose to sign up or log in with a third party.
• Developer Tools information is limited to what is necessary to provide the feature.

Data Access & Collection · Company practice

Your contact details can reach TikTok when you or another user sync contacts

TikTok may receive contact information that you hold, or that is held about you, when contact information is synced with the Platform by you or by another user. This means contact details about you can arrive through someone else's sync.

Supporting quotations

We may also receive contact information that you hold or is held about you when contact information is synced with our Platform by you or another user.

Qualifications & exceptions

• Applies when contact information is synced by you or another user.

Data Access & Collection · Company practice

Other organisations, public sources and other people's reports can supply information about you

TikTok may collect or receive information about you from organisations, businesses, people and others, for example publicly available sources, government authorities, professional organisations and charity groups. It also collects information about you where you are mentioned in User Content, Messages, or a complaint, appeal, request or feedback from a user or third party, or where a user gives it your contact information.

Supporting quotations

We may collect or receive information about you from organisations, businesses, people, and others, including, for example, publicly available sources, government authorities, professional organisations, and charity groups.

We also collect information about you where you are included or mentioned in User Content, Messages, in a complaint, appeal, request or feedback submitted by a user or third party, or if your contact information is provided to us by a user.

Qualifications & exceptions

• Sources are given as examples ("including, for example").

Not stated here

• The text does not say what information these sources provide.

Data Access & Collection · Company practice

Device permissions you grant, such as camera, photos and location, control what TikTok receives

TikTok collects information that you allow it to receive through your device-based settings, such as access to your camera, photos and location services, and uses it for the purposes described in the policy. All three categories of information are listed as used for this.

Supporting quotations

We collect information that you allow us to receive through your device-based settings (such as access to your camera, photos and location services) which we use for subsequent purposes as described in this Privacy Policy.

Information used: Information You Provide, Automatically Collected Information, and Information From Other Sources

Device permissions.

Qualifications & exceptions

• Collection depends on the access you allow through device settings.