Cookie Policy

Twitch · Official agreement

Read the agreement

8 of 32 cards in Account & Service Control

Account & Service Control · Restriction or exception

Turning cookies off can break features, and mobile limits still apply

Twitch says that if cookies are disabled, not all features of the Twitch Services or Extensions may operate as intended. It also says some mobile operating systems may limit cookies and similar technologies further, and that your choices do not override those more limited settings on such devices.

Details
Condition
Cookies are disabled
Exception
Mobile operating system limits are not overridden by your choices

Supporting quotations

if cookies are disabled, not all features of the Twitch Services or Extensions may operate as intended
your choices do not override those more limited settings on such mobile devices

Qualifications & exceptions

  • Wording is 'not all features ... may operate as intended', so which features is not specified.
  • The mobile-device point applies to operating systems that further limit cookies.

Not stated here

  • 'Extensions' is not defined in the supplied text.
  • The notice does not say which features stop working.

Account & Service Control · Restriction or exception

Operational cookies are critical and cannot be disabled without severely affecting use

Operational cookies are described as critical to the operation of the Twitch Services, for example to maintain your login state and remember your preferences. Twitch says they cannot be disabled without severely affecting your use of the Twitch Services.

Details
Why
Maintain login state and remember preferences
Condition
Disabling them severely affects use of the Twitch Services

Supporting quotations

These cookies are critical to the operation of the Twitch Services.
These cookies are used, for example, to maintain your login state and remember your preferences.
These cookies cannot be disabled without severely affecting your use of the Twitch Services.

Qualifications & exceptions

  • Login state and preferences are given as examples, so the purposes are not stated to be limited to those two.

Account & Service Control · Context

Table: language and three interface cookies are listed as user preferences

The examples table lists language, enable-compact-scene-listing, videoChat.notice_dismissed and chat_rules_shown, each with the purpose 'User preferences'.

Details
What it covers
language, enable-compact-scene-listing, videoChat.notice_dismissed, chat_rules_shown
Why
User preferences

Supporting quotations

language
User preferences
enable-compact-scene-listing
User preferences
videoChat.notice_dismissed
User preferences
chat_rules_shown
User preferences

Qualifications & exceptions

  • Each purpose is the one entry in the Purpose column for that Cookie ID row.

Not stated here

  • The table says only 'User preferences' and does not describe what each cookie remembers.

Account & Service Control · User right or choice

You may be shown a cookie banner with options, and it varies by location

Twitch says that when you first visit twitch.tv you may be shown a banner with options to control which cookies are placed on your device and how they are used. It says the banner varies by location because different regions have different cookie requirements.

Details
Condition
When you first visit twitch.tv, if a banner is shown
Where
Banner and its options vary by location

Supporting quotations

you may be shown a banner where you have options to control what cookies are placed on your device and how they are used.
This banner varies by location, as different regions have different cookie requirements.

Qualifications & exceptions

  • Only 'may' be shown; whether you get a banner and which options you get depend on your location.

Not stated here

  • The notice does not list which locations get a banner or what options appear.

Account & Service Control · User right or choice

If shown a banner, you can revisit your choices in Settings

If you are shown a cookie banner, you can revisit your cookie choices through Settings > Security and Privacy > Cookie Preferences. The sentence applies to people who were shown a banner; the notice describes browser settings separately for everyone else.

Details
Condition
If you are shown a cookie banner
What it does
Revisit cookie choices through Settings > Security and Privacy > Cookie Preferences

Supporting quotations

If you are shown a cookie banner, you can revisit your cookie choices through Settings > Security and Privacy > Cookie Preferences.

Qualifications & exceptions

  • Applies if you are shown a cookie banner.

Not stated here

  • The notice does not say whether a Cookie Preferences setting is available when no banner was shown.

Account & Service Control · User right or choice

Anyone can block or remove cookies in browser settings, but the site may not work properly

Twitch says anyone can prevent cookies from being stored, or remove cookies already stored, by adjusting browser settings, and that help is on the website of the browser used. It warns that disabling cookies when visiting the Website may cause some or all of its functions not to work properly.

Details
Who
Anyone using a browser
What it does
Prevent cookies from being stored or remove stored cookies in browser settings

Supporting quotations

anyone can prevent cookies from being stored or remove cookies already stored by adjusting the settings in your browser.
Remember that disabling cookies when visiting the Website may cause some or all of the functions of the Website not to work properly.

Qualifications & exceptions

  • 'Website' is capitalized as a defined-looking term, but the notice defines only 'Twitch Services'.

Not stated here

  • 'Website' is not defined in the supplied text.
  • The notice does not say how browser-level blocking relates to the cookie banner choices.

Cross-references

Account & Service Control · Procedure

Twitch points to browser help pages for managing cookies in five browsers

To help you manage cookies in the most popular browsers, Twitch lists links for Google Chrome, Safari, Internet Explorer, Edge and Firefox. This follows its statement that anyone can block or remove cookies in browser settings. The linked pages are the browser makers' pages and are not part of this document.

Details
What it covers
Cookie management help for Google Chrome, Safari, Internet Explorer, Edge and Firefox

Supporting quotations

For more information on how to manage the most popular browsers, see below:
Google Chrome:
Safari:
Internet Explorer:
Edge:
Firefox:

Qualifications & exceptions

  • Covers only the five browsers listed.

Not stated here

  • The linked browser pages are not supplied, so what they say is not analyzed here.
  • The notice does not say how to manage cookies in browsers that are not listed.

Cross-references

Account & Service Control · User right or choice

Twitch names two industry sites for choosing how advertising cookies are used

Twitch says online tools such as the Digital Advertising Alliance's Browser Check and the European Digital Advertising Alliance's Your Online Choices site explain digital advertising and let you choose how cookies are used across the web, based on your location and the device and browser you use.

Details
What it covers
Digital Advertising Alliance Browser Check; European Digital Advertising Alliance Your Online Choices
Condition
Based on your location and the device and browser you are using

Supporting quotations

There are also online tools such as
Digital Advertising Alliance’s Browser Check
European Digital Advertising Alliance’s Your Online Choices site
that explain digital advertising and allow you to choose how cookies are used throughout the web based on your location and the device and browser you are using.

Qualifications & exceptions

  • Choices depend on your location and on the device and browser you use.

Not stated here

  • These are outside sites whose contents are not supplied; the notice does not say whether their choices cover cookies placed through the Twitch Services.