Wells Fargo U.S. Consumer Privacy Notice
Wells Fargo U.S. Consumer Privacy Notice
- Wells Fargo issues U.S. Consumer Privacy Notice under revision date 04/25 Legal Rights & Agreement Rules
Rev. 04/25
- Wells Fargo issues U.S. Consumer Privacy Notice under revision date 04/25 Legal Rights & Agreement Rules
WHAT DOES WELLS FARGO DO FA CTS
WITH YOUR PERSONAL INFORMATION?
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
- Federal law requires disclosure of personal information practices and provides limited rights to restrict sharing Legal Rights & Agreement Rules
| What? | The types of personal information we collect, and share depend on the product or service you have with us. This information can include: • Social Security number and employmentinformation • Account balances and transaction history • Credit history and investment experience |
- Personal information collected and shared varies by product and includes identifiers and financial history Data Access & Collection
| How? | All financial companies need to sharecustomers’personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Wells Fargo chooses to share; and whether you can limit this sharing. |
- Wells Fargo shares customer information for everyday business operations under specified reasons Sharing & Disclosure
| Reasons we can share your personal information | Does Wells Fargo share? | Can you limit this sharing? |
| For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
- Wells Fargo shares personal information for everyday business purposes without consumer right to limit Sharing & Disclosure
| For our marketing purposes — with service providers we use to offer our products and services to you (please see below to limit the ways in which we contact you) | Yes | No |
- Wells Fargo shares personal information with service providers for marketing purposes without opt-out Sharing & Disclosure
| For joint marketing with other financial companies | No | We don’t share |
- Wells Fargo does not share personal information for joint marketing with other financial companies Sharing & Disclosure
| For our affiliates’ everyday business purposes — information about your transactions and experiences | Yes | No |
- Wells Fargo shares transaction and experience data with affiliates for everyday business without right to limit Sharing & Disclosure
| For our affiliates’ everyday business purposes — information about your creditworthiness | Yes | Yes |
- Consumers may opt out of Wells Fargo sharing creditworthiness information with affiliates for everyday business Sharing & Disclosure
| For our affiliates to market to you | Yes | Yes |
- Consumers may opt out of Wells Fargo affiliates using personal information to market products and services Sharing & Disclosure
| For nonaffiliates to market to you | No | We don’t share |
- Wells Fargo does not share customer personal information with nonaffiliates to market to consumers Sharing & Disclosure
| To limit our sharing | • Call 1-888-528-8460—our menu will prompt you through your choices. • Online and mobile banking customers – sign on and from the My Profile or Profile menu, select Change Privacy Preferences or Privacy Preferences. Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we can continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. |
- Consumers can limit sharing by phone or online profile, with a 30-day delay for new customers Sharing & Disclosure
| To limit direct marketing | • To limit our direct marketing to you by mail or telephone, call 1-888-528-8460—our menu will prompt you through your choices. • Online andmobile banking customers – sign on and from the My Profile or Profile menu, select Change Privacy Preferences or Privacy Preferences. Please note: A Do Not Call election is effective for five years, or while you are an active consumer customer, if longer than five years. The Do Not Mail election is effective for three years. You may continue to receive marketing information in regular account mailings and statements, when you visit us online or at an ATM. You may also be contacted to service your account or participate in surveys. If you have an assigned client manager or team, they may continue to contact you to assist you in managing your portfolio or account relationship. |
- Direct marketing opt-outs last 3 to 5 years but exclude statement mailings, online/ATM, and team contacts Sharing & Disclosure
| Questions? | Call 1-800-TO-WELLS (1-800-869-3557) or go to wellsfargo.com/privacy-security |
- Privacy inquiries may be directed to Wells Fargo customer service by phone or web Legal Rights & Agreement Rules
© 2025 Wells Fargo & Company. All rights reserved.
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WHAT DOES WELLS FARGO DO
FA CTS
WITH YOUR PERSONAL INFORMATION?
| Who we are |
| Who is providing this notice? | Wells Fargo U.S. companies that use Wells Fargo in their names and other companies listed in the Wells Fargo U.S. legal entities and businesses section below, except for entities and businesses that provide their own notice. |
- Notice is provided by Wells Fargo U.S. branded entities and listed businesses, excluding those with separate notices Legal Rights & Agreement Rules
| What we do |
| How does Wells Fargo protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files, and buildings. For more information visit wellsfargo.com/privacy-security. |
- Wells Fargo implements computer safeguards, secured files, and physical building security complying with federal law Security & Safeguards
| How does Wells Fargo collect my personal information? | We collect your personal information, for example, when you: • Open an account or make deposits or withdrawals from your accounts • Apply for a loan or use your credit or debit card • Seek advice about your investments Wealso collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
- Personal information is collected from direct customer transactions, account activities, credit bureaus, and affiliates Data Access & Collection
| Why can’t I limit all sharing? | Federal law gives you the right to limit only: • Sharing foraffiliates’everyday business purposes —information about your creditworthiness • Affiliates from using your information to market to you • Sharing for nonaffiliates to market toyou State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law. |
- Federal law restricts opt-out rights to affiliate creditworthiness, affiliate marketing, and nonaffiliate marketing Legal Rights & Agreement Rules
| What happens when I limit sharing for an account I holdjointly with someone else? | Your choices will apply individually unless you tell us otherwise. Any account holder may express a privacy preference on behalf of the other joint account holders. |
- Joint account privacy choices apply individually unless specified, but any holder can opt out on behalf of all Account & Service Control
| Definitions |
| Affiliates | Companies related by common ownership or control. They can be financial and non-financial companies. • Our affiliates include financial companies with Wells Fargo in their name such as Wells Fargo Bank, N.A., and Wells Fargo Clearing Services, LLC. |
- Affiliates are defined as companies related by common ownership or control, including named Wells Fargo entities Legal Rights & Agreement Rules
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and non-financial companies. • Wells Fargo does not share with nonaffiliates so they can market to you. |
- Nonaffiliates are defined as unrelated companies, and Wells Fargo does not share for nonaffiliate marketing Sharing & Disclosure
| Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services toyou. • Wells Fargo does not jointly market. |
- Joint marketing is defined as formal agreements between nonaffiliates, and Wells Fargo does not jointly market Sharing & Disclosure
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Other important information
Important Notice about Credit Reporting: We may report information about your account(s) to credit bureaus and/ or consumer reporting agencies. Late payments, missed payments, or other defaults on your account(s) may be reflected in your credit report and/or consumer report.
- Wells Fargo reports account information, late payments, missed payments, and defaults to credit bureaus Charges & Financial Obligations
Do Not Call Policy. This Privacy Notice constitutes Wells Fargo’s Do Not Call Policy under the Telephone Consumer Protection Act for all consumers. Wells Fargo maintains an internal Do Not Call preference list. Do Not Call requests will be honored within 10 business days and will be effective for at least five years from the date of request. Marketing calls/texts or artificial or prerecorded voice message calls may be made to residential or cellular phone numbers that appear on the Wells Fargo Do Not Call list with the appropriate consent. If you do not have an account with Wells Fargo & Company, call 1-800-869-3557 (1-800-TO-WELLS) to be placed on the Wells Fargo & Company’s Do Not Call list.
- Do Not Call requests take effect within 10 business days and last 5 years under TCPA policy Legal Rights & Agreement Rules
Nevada residents: We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by following the directions in the To limit direct marketing section. For more information regarding our telemarketing practices, contact us at1-800-869-3557; PrivacyCenter@wellsfargo.com, or Wells Fargo, P.O. Box 5110, Sioux Falls, SD 57117-5110. If you would like more information regarding this Nevada law, contact: Bureau of Consumer Protection, Office of the Nevada Attorney General, 100 N. Carson Street, Carson City, NV 89701; 702-486-3132; AgInfo@ag.nv.gov.
- Nevada residents receive state-specific telemarketing disclosures and Attorney General contact details Legal Rights & Agreement Rules
State Law: We follow state law where state law provides you with additional privacy protections. For example, we automatically treat customers with a Vermont mailing address as having limited our sharing with affiliates and nonaffiliates, unless you give us authorization.
- State privacy protections apply, automatically restricting affiliate and nonaffiliate sharing for Vermont residents Sharing & Disclosure
Business-to-business: Wells Fargo is committed to protecting personal information that may be collected online and offline in a business-to-business context, including the personal information of individuals in their capacities as representatives of business entities. For the categories of personal data that Wells Fargo may collect and how we use it, see the Wells Fargo California Consumer Privacy Notice at Collection at https://www.wellsfargo.com/privacy-security/notice-of-data-collection/.
- Business-to-business personal data protections cross-reference California Consumer Privacy Notice at Collection Data Access & Collection
Wells Fargo U.S. legal entities and businesses covered by this notice
Wells Fargo U.S. banks including Wells Fargo Bank, N.A., and companies with “Wells Fargo” in their names., except banks and businesses having their own privacy notices, including those listed below.
- Covered entities include Wells Fargo U.S. banks and branded companies, excluding businesses with separate notices Legal Rights & Agreement Rules
The following legal entities and businesses are not covered by this notice and have separate privacy notices:
- Wells Fargo Retail Services, a division of Wells Fargo Bank, N.A.
- Retail Services, Clearing Services, Advisors Network, insurance entities, and separate notice accounts are excluded Legal Rights & Agreement Rules
- Wells Fargo Clearing Services, LLC; or Wells Fargo Clearing Services, LLC, doing business as Wells Fargo Advisors
- Retail Services, Clearing Services, Advisors Network, insurance entities, and separate notice accounts are excluded Legal Rights & Agreement Rules
- Wells Fargo Advisors Financial Network, LLC
- Retail Services, Clearing Services, Advisors Network, insurance entities, and separate notice accounts are excluded Legal Rights & Agreement Rules
- Any insurance company, insurance agency or other company that has its own privacy notice or policy.
- Retail Services, Clearing Services, Advisors Network, insurance entities, and separate notice accounts are excluded Legal Rights & Agreement Rules
- Businesses that have provided a separate privacy notice governing specified accounts or relationships
- Retail Services, Clearing Services, Advisors Network, insurance entities, and separate notice accounts are excluded Legal Rights & Agreement Rules
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