Zelle Transfer Service Addendum

Wells Fargo · agreement dated September 15, 2026 · Official agreement

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3 of 107 cards in Data Access & Collection

Data Access & Collection · Permission or license

Wells Fargo may obtain additional information for legal compliance

The bank may obtain information it deems reasonably necessary to check that use complies with law, including anti-money-laundering rules and restrictions concerning accounts blocked under the cited U.S. Treasury OFAC regulations. The provision does not supply those regulations' contents.

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Supporting quotations

You agree that we may obtain such additional information as we deem reasonably necessary to ensure that you are not using our Zelle® Transfer Service in violation of law, including, but not limited to, laws and regulations designed to prevent “money laundering” or the transfer of funds to or from persons or organizations whose accounts are blocked under regulations of the Office of Foreign Asset Control (OFAC) of the United States Treasury Department.

Qualifications & exceptions

  • The stated standard is information deemed reasonably necessary to prevent unlawful use.

Data Access & Collection · Company practice

Wells Fargo keeps logs of access to and use of electronic data

The bank will maintain audit logs tracking your access, viewing and use of electronic data through Zelle. Logs may include detailed transactions and communications with other participants; the clause gives no retention period.

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Supporting quotations

We will maintain audit logs that track your access, view, and use of electronic data in connection with your use of the Zelle® Transfer Service. These audit logs may include, but are not limited to, detailed information about your transactions and communication with other Zelle® Transfer Service participants.

Qualifications & exceptions

  • Logs concern electronic-data activity in connection with use of the Zelle service.

Not stated here

  • No audit-log retention period is specified in this clause.

Data Access & Collection · Permission or license

Wells Fargo and Zelle may capture browser and device information

You authorize capture of information including IP address and geolocation if enabled on your device. The bank and Zelle may use it to operate and maintain the service; prevent, detect or protect against security incidents, fraud and prohibited or illegal activity; improve the service through internal research; prepare anonymized usage reports; and meet legal or compliance purposes.

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Supporting quotations

You also authorize us and Zelle® to capture certain information from your mobile device or internet browser used to access the Zelle® Transfer Service, including, but not limited to, Internet Protocol (IP) address and geolocation (if enabled on your device). We and Zelle® may use such information to: operate and maintain the Zelle® Transfer Service; prevent, detect and protect against security incidents, fraud and prohibited or illegal activities related to the Zelle® Transfer Service; conduct internal research to improve the Zelle® Transfer Service; prepare anonymized reports about the use of the Zelle® Transfer Service; or for legal or compliance purposes.

Qualifications & exceptions

  • Geolocation is included if enabled on the device; uses are the listed service, security, research, reporting and compliance purposes.