ESIGN Consent to Use Electronic Records and Signatures
ESIGN Consent to Use Electronic Records and Signatures (ESIGN Consent)
As part of your relationship with us, we want to ensure you have all of the information you need to effectively manage your accounts. Our goal is to provide you with as many options as possible for receiving your account documents. We are required by law to give you certain information "in writing" – which means you are entitled to receive it on paper. However, with your prior consent, we may instead provide this information to you electronically. We also need your general consent to use electronic records and signatures throughout our relationship with you. So, before you use any of our Electronic Services (as defined below), you must review and consent to the terms outlined below.
- Electronic Services require your prior consent Legal Rights & Agreement Rules
- Consenting confirms technical access and authority for other users Legal Rights & Agreement Rules
In this ESIGN Consent:
- "We," "us," "our" and "Wells Fargo" means Wells Fargo Bank, N.A., Wells Fargo Advisors, and each and every current and future affiliate of Wells Fargo & Company.
- Consent extends to other people identified with your products Legal Rights & Agreement Rules
- Wells Fargo Advisors names two non-bank broker-dealers Charges & Financial Obligations
- Consent covers all products until you withdraw it Legal Rights & Agreement Rules
- "You" and "your" means the person giving this ESIGN Consent, and also each additional account owner, authorized signer, authorized representative, delegate, product owner and/or service user identified on any Wells Fargo Product that you apply for, use or access.
- Consent extends to other people identified with your products Legal Rights & Agreement Rules
- Consenting confirms technical access and authority for other users Legal Rights & Agreement Rules
- Consent covers all products until you withdraw it Legal Rights & Agreement Rules
- "Communications" means each disclosure, notice, agreement, fee schedule, statement, record, document, and other information we provide to you, or that you sign, submit, or agree to at our request.
- Communications include documents you sign or submit Legal Rights & Agreement Rules
- Covered records include account statements, fee notices and legal disclosures Account & Service Control
- Consent covers all products until you withdraw it Legal Rights & Agreement Rules
- "Electronic Service" means each and every product and service we offer that you apply for, use, administer or access using the Internet, a website, email, messaging services (including text messaging), and/or software applications (including applications for mobile or hand-held devices), either now or in the future.
- Electronic Services require your prior consent Legal Rights & Agreement Rules
- Assisted enrollment may require another action to affirm consent Account & Service Control
- "Wells Fargo Product" means each and every account, product, or service we offer that you apply for, own, use, administer or access, either now or in the future. Wells Fargo Products include Electronic Services.
- Products include present and future accounts and services Account & Service Control
- Covered records include account statements, fee notices and legal disclosures Account & Service Control
- Consent covers all products until you withdraw it Legal Rights & Agreement Rules
- The words "include" and "including," when used at the beginning of a list of one or more items, indicates that the list contains examples; the list is not exclusive or exhaustive, the items in the list are only illustrations, and the items are not the only possible items that could appear in the list.
- Products include present and future accounts and services Account & Service Control
Note: If you click on any hyperlink provided for convenience below, be sure to come back to this page to finish reading this ESIGN Consent.
1. Your consent to use electronic records and signatures; Choosing to receive Communications electronically or in writing; Certain information must still be provided in writing.
In our sole discretion, the Communications we provide to you, or that you sign or agree to at our request, may be in electronic form ("Electronic Records"). View additional examples of types of Communications that we may send as Electronic Records under this consent. We may also use electronic signatures and obtain them from you as part of our transactions with you.
- Wells Fargo may use electronic records and signatures Legal Rights & Agreement Rules
- Electronic records can include this consent and agreement amendments Legal Rights & Agreement Rules
Electronic Records may be delivered to you in a variety of ways. These various delivery methods are described in our Online Access Agreement and in other agreements we may have with you from time to time. In some cases, you will be able to choose whether to receive certain Communications electronically, or on paper, or both. We will provide you with instructions on how to make those choices when they are available.
- Some Communications offer a choice of electronic or paper delivery Account & Service Control
We may always, in our sole discretion, provide you with any Communication via paper, even if you have chosen to receive it electronically.
- Wells Fargo can still send paper after you choose electronic delivery Account & Service Control
Sometimes the law, or our agreement with you, requires you to give us a written notice. You must still provide these notices to us on paper, unless we specifically tell you in another Communication how you may deliver that notice to us electronically.
- Required written notices from you generally remain on paper Legal Rights & Agreement Rules
There are certain Communications that by law we are not permitted to deliver to you electronically, even with your consent. So long as required by law, we will continue to deliver those Communications to you in writing. However, if the law changes in the future and permits any of those Communications to be delivered as Electronic Records, this ESIGN Consent will automatically cover those Communications as well.
- Wells Fargo may use electronic records and signatures Legal Rights & Agreement Rules
- Legally required paper delivery may change if the law changes Legal Rights & Agreement Rules
- Covered records include account statements, fee notices and legal disclosures Account & Service Control
- Consent covers all products until you withdraw it Legal Rights & Agreement Rules
We will continue to provide your tax statements on paper unless you separately elect to receive them electronically (if available).
- Wells Fargo may use electronic records and signatures Legal Rights & Agreement Rules
- Tax statements stay on paper unless you separately elect electronic delivery Charges & Financial Obligations
- Covered records include account statements, fee notices and legal disclosures Account & Service Control
- Consent covers all products until you withdraw it Legal Rights & Agreement Rules
2. Your option to receive paper copies.
If we provide Electronic Records to you, and you want a paper copy, you may contact the appropriate customer service unit and request a paper version. You will find the appropriate contact information in the account statement or agreement for the Wells Fargo Product related to the Electronic Record. You may have to pay a fee for the paper copy unless charging a fee is prohibited by applicable law. Please refer to the applicable statement or agreement for any fee that may apply for paper copies.
- You can request paper copies, potentially for a fee Charges & Financial Obligations
3. Your consent covers all Wells Fargo Products; Privacy Policies.
Your consent covers all Communications relating to any Wells Fargo Product. Your consent remains in effect until you give us notice that you are withdrawing it.
- Consent covers all products until you withdraw it Legal Rights & Agreement Rules
From time to time, you may seek to obtain a new Wells Fargo Product from us. When you do, we may remind you that you have already given us your consent to use Electronic Records and signatures. If you decide not to use Electronic Records and signatures in connection with the new product or service, your decision does not mean you have withdrawn this consent for any other Wells Fargo Product.
- Declining electronic records for a new product leaves other consent in place Account & Service Control
You agree that we may satisfy our obligation to provide you with an annual copy of our Privacy Policy by keeping it available for review on www.wellsfargo.com, or, with prior notice to you, on another website where we offer Electronic Services.
- Annual privacy-policy delivery may be satisfied by website availability Legal Rights & Agreement Rules
4. You may withdraw your consent at any time; Consequences of withdrawing consent; How to give notice of withdrawal.
You have the right to withdraw your consent at any time. Please be aware, however, that withdrawal of consent may result in the termination of:
- You may withdraw consent, with possible loss of services and higher fees Account & Service Control
- your access to our Electronic Services, including online banking, and
- You may withdraw consent, with possible loss of services and higher fees Account & Service Control
- your ability to use certain Wells Fargo Products.
- You may withdraw consent, with possible loss of services and higher fees Account & Service Control
Your withdrawal of consent will become effective after we have had a reasonable opportunity to act upon it.
- Consent covers all products until you withdraw it Legal Rights & Agreement Rules
- You may withdraw consent, with possible loss of services and higher fees Account & Service Control
If you are receiving online account statements, the termination will cause paper statements to be mailed to you via the U.S. Postal Service or other courier. Depending on the specific Wells Fargo Product, if you withdraw consent we may charge higher or additional fees for that product or for services related to it. Please refer to the applicable agreement for any fee that may apply.
- You may withdraw consent, with possible loss of services and higher fees Account & Service Control
To withdraw your consent:
- Withdrawal uses different telephone contacts by service Account & Service Control
- If you are enrolled in online banking, you must contact us at 1-800-956-4442.
- Withdrawal uses different telephone contacts by service Account & Service Control
- If you are not enrolled in online banking, you must contact us at 1-800-869-3557.
- Withdrawal uses different telephone contacts by service Account & Service Control
- For Brokerage Services with Access Online, you must contact the Investment Contact Center at 1-877-879-2495.
- Withdrawal uses different telephone contacts by service Account & Service Control
Deaf or Hard of Hearing Customers
- Withdrawal uses different telephone contacts by service Account & Service Control
We accept all relay calls, including 711.
- Withdrawal uses different telephone contacts by service Account & Service Control
5. You must keep your email or electronic address current with us.
You must promptly notify us of any change in your email or other electronic address. Sign on to Wells Fargo Online® to update your contact information and change the email address on record for you. There may be other, special Wells Fargo Products for which we provide separate instructions to update your email or other electronic address.
- You must promptly update your electronic address Account & Service Control
6. Hardware and software you will need.
To receive Electronic Records, you must have access to:
- Electronic records require supported software, internet and email Account & Service Control
- a Current Version (defined below) of an Internet browser we support,
- Electronic records require supported software, internet and email Account & Service Control
- a connection to the Internet,
- Electronic records require supported software, internet and email Account & Service Control
- a Current Version of a program that accurately reads and displays PDF files (such as AdobeAdobe
® Acrobat® Reader),
- Electronic records require supported software, internet and email Account & Service Control
- a computer and an operating system capable of supporting all of the above. You will also need a printer if you wish to print out and retain records on paper, and electronic storage if you wish to retain records in electronic form, and
- Electronic records require supported software, internet and email Account & Service Control
- an active email address.
- Electronic records require supported software, internet and email Account & Service Control
In some cases, you may also need a specific brand or type of device that can support a particular software application, including an application intended for particular mobile or handheld devices.
- Electronic records require supported software, internet and email Account & Service Control
By "Current Version," we mean a version of the software that is currently being supported by its publisher. The following link includes more information on the browsers we currently support and related system requirements: Technical Requirements.
- Electronic records require supported software, internet and email Account & Service Control
You should check the Technical Requirements page occasionally for updates on supported software. From time to time, we may offer services or features that require that your Internet browser be configured in a particular way, such as permitting the use of JavaScript or cookies. If we detect that your Internet browser is not properly configured, we will provide you with a notice and advice on how to update your configuration.
- Some features require particular browser settings Account & Service Control
We reserve the right to discontinue support of a Current Version of software if, in our sole opinion, it suffers from a security flaw or other flaw that makes it unsuitable for use with Electronic Services.
- Electronic records require supported software, internet and email Account & Service Control
- Wells Fargo may stop supporting software it considers flawed Security & Safeguards
7. Changes to hardware or software requirements.
If our hardware or software requirements change, and that change would create a material risk that you would not be able to access or retain your Electronic Records, we will give you notice of the revised hardware or software requirements. Continuing to use Electronic Services after receiving notice of the change is reaffirmation of your consent.
- Continued use after a requirements notice reaffirms consent Legal Rights & Agreement Rules
8. Your enrollment in Electronic Services using our equipment.
If you utilize an Electronic Service through one of our customer service representatives or using our equipment, your enrollment may not be complete until you take additional action. We will advise you, at the time of your enrollment, of any additional action you must take. If you take the required action, it is an affirmation of your consent to use Electronic Records and signatures under the terms of this ESIGN Consent.
- Assisted enrollment may require another action to affirm consent Account & Service Control
9. Communications in languages other than English.
Please note, we may be unable to fulfill and service Wells Fargo Products in a language other than English. Future Communications may be in English only. If you are not fluent in English, you should consider obtaining the services of an interpreter or taking other steps to ensure you understand the transaction before entering into it and to have any future English Communications explained to you.
- English controls even when a Spanish translation is available Legal Rights & Agreement Rules
Our Communications are produced in English. For your convenience, we will provide a Spanish translation when available. You agree that the English version is always the controlling Communication.
- English controls even when a Spanish translation is available Legal Rights & Agreement Rules
By providing your consent, you are also confirming that you have the hardware and software described above, that you are able to receive and review Electronic Records, and that you have an active email account. You are also confirming that you are authorized to, and do, consent on behalf of all the other account owners, authorized signers, authorized representatives, delegates, product owners and/or service users identified with your Wells Fargo Products .
- Consent extends to other people identified with your products Legal Rights & Agreement Rules
- Consenting confirms technical access and authority for other users Legal Rights & Agreement Rules
Additional examples of Electronic Records covered by this ESIGN Consent include:
- Electronic records can include this consent and agreement amendments Legal Rights & Agreement Rules
- This ESIGN Consent and any amendments;
- Electronic records can include this consent and agreement amendments Legal Rights & Agreement Rules
- Our Online Access Agreement, other service or user agreements for online access to our Electronic Services, and all amendments to any of these agreements;
- Electronic records can include this consent and agreement amendments Legal Rights & Agreement Rules
- All of the Communications related to any Wells Fargo Product, except for those excluded by the terms of this ESIGN Consent;
- Covered records include account statements, fee notices and legal disclosures Account & Service Control
- All of the periodic account and activity statements, disclosures and notices we provide to you concerning your Wells Fargo Products;
- Covered records include account statements, fee notices and legal disclosures Account & Service Control
- Brokerage disclosures, agreements, statements, trade confirmations, tax reporting statements (if you elect electronic delivery), shareholder notices, prospectuses, Service Notices and Performance Reports regarding accounts, products and services offered by or through Wells Fargo Advisors;
- Brokerage records are included, with an election for electronic tax reporting Charges & Financial Obligations
- Any notice or disclosure regarding fees or assessments of any kind, including late fees, overdraft fees, over limit fees, and returned item fees;
- Covered records include account statements, fee notices and legal disclosures Account & Service Control
- Notices of amendments to any of your agreements with us; and
- Electronic records can include this consent and agreement amendments Legal Rights & Agreement Rules
- Other disclosures and notices that we are legally required to provide to you, or choose to provide to you in our discretion.
- Covered records include account statements, fee notices and legal disclosures Account & Service Control
Investment and Insurance Products are:
- Investment and insurance products lack deposit guarantees and can lose principal Charges & Financial Obligations
- Not Insured by the FDIC or Any Federal Government Agency
- Investment and insurance products lack deposit guarantees and can lose principal Charges & Financial Obligations
- Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate
- Investment and insurance products lack deposit guarantees and can lose principal Charges & Financial Obligations
- Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested
- Investment and insurance products lack deposit guarantees and can lose principal Charges & Financial Obligations
Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company, and Members SIPC (Wells Fargo has provided this link for your convenience but does not control or endorse the website and is not responsible for the products, services, content, links, privacy policy, or security policy of the website.).
- Wells Fargo Advisors names two non-bank broker-dealers Charges & Financial Obligations
- Wells Fargo disclaims control and responsibility for the SIPC website Legal Rights & Agreement Rules
Deposit products offered by Wells Fargo Bank, N.A. Member FDIC.
- Deposit products are offered by the FDIC-member bank Charges & Financial Obligations
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