Security & Safeguards · Company practice
WHOOP says employees access member personal data only when required to provide services and support
WHOOP says its employees only access member personal data when required to provide services and support, and that this limit has not changed with the introduction of WHOOP Coach.
Details
- Who
- WHOOP employees
- What it does
- access member personal data
- What it covers
- member personal data
- Condition
- only when required to provide services and support
Supporting quotations
WHOOP employees only access member personal data when required to provide services and support. This access limitation has not changed with the introduction of WHOOP Coach.
Qualifications & exceptions
- The limit is stated as 'only when required to provide services and support'; the page does not say who decides what is required.
Not stated here
- The page does not describe technical controls, logging or which teams count as employees with access.
Cross-references
- narrowed by (model-proposed): WHOOP says a member can opt in to send a WHOOP Coach conversation to support — When a member opts in to a support handoff from WHOOP Coach, support access is described as limited to that specific conversation.