Adobe General Terms of Use
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[https://video.tv.adobe.com/v/3429998?end=nothing&learn=on | Watch the video Adobe General Terms](https://video.tv.adobe.com/v/3429998?end=nothing&learn=on)
We have updated our General Terms of Use to make the language easier to understand. Please watch the explainer video and read the terms below to learn about the clarifications we have made to more clearly describe how we are treating and protecting your data. Over the next several weeks we will roll these terms out to customers globally.
- Published and effective October 3, 2025; replaces prior versions, rolling out globally Legal Rights & Agreement Rules
[Watch the video | Watch the video Adobe General Terms](https://video.tv.adobe.com/v/3429998?end=nothing&learn=on#_dnb)
Adobe General Terms of Use
Published October 3, 2025. Effective as of October 3, 2025. These General Terms of Use replace and supersede all prior versions.
- Published and effective October 3, 2025; replaces prior versions, rolling out globally Legal Rights & Agreement Rules
#E1E1E1
Our General Terms of Use is a legal agreement between you and Adobe. We know this language can seem complex, so as you’re reading through our terms, we are providing summaries as a helpful overview of what you’re agreeing to. Only the terms themselves are legally binding, not these summaries.
- Plain-language summaries are not legally binding; only the terms are Legal Rights & Agreement Rules
In any business relationship, you agree to a set of terms. These terms are our agreement with you for the use of Adobe products.
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Jump to section:
- Your Agreement with Adobe
- Privacy
- Use of Services and Software
- Your Content
- Your Account
- User Conduct
- Fees and Payment
- Your Warranty and Indemnification Obligations
- DISCLAIMERS OF WARRANTIES
- LIMITATION OF LIABILITY
- Termination
- Trade Sanctions and Export Control Compliance
- Australian Consumer Law
- Dispute Resolution, Class Action Waiver, Arbitration Agreement
- Audit Rights
- Updates to Services and Software and Availability
- No Modifications, Reverse Engineering, Artificial Intelligence/Machine Learning (AI/ML)
- Miscellaneous
- DMCA
These General Terms of Use (“General Terms”), along with any applicable Product Specific Terms (see section 1.2 (Product Specific Terms) below) (collectively, the “Terms”) govern your use of and access to our websites, web-based applications and products, customer support, discussion forums or other interactive areas or services, and services such as Creative Cloud (collectively, the “Services”) and your installation and use of any software that we include as part of the Services, including, without limitation, mobile and desktop applications, Sample Files and Content Files (defined below), scripts, instruction sets, and related documentation (collectively, the “Software”). If you have agreed to the Subscription and Cancellation Terms ([https://www.adobe.com/legal/subscription-terms.html](https://www.adobe.com/legal/subscription-terms.html)), then such terms are also considered part of the Terms. If you are using and accessing the Services and Software through Adobe’s Value Incentive Plan (“VIP”) program, then the Subscription and Cancellation Terms do not apply to you, but the remainder of the Terms will govern your use of and access to the Services and Software. If you have entered into another agreement with us concerning specific Services and Software, then the terms of that agreement control where it conflicts with the Terms.
- General Terms plus Product Specific Terms govern Services and Software; a separate agreement controls conflicts Legal Rights & Agreement Rules
By using the services or the software, you affirm that you are of legal age to enter into the terms, or, if you are not, that you have obtained parental or guardian consent to enter into the terms.
- You must be of legal age or have parental consent; Adobe ID requires age 13 or older Account & Service Control
You must be 13 or older to register for an Adobe ID. Schools and their personnel may deploy Services to children under 13 consistent with the K-12 (Primary and Secondary) and Higher Education Additional Terms for Student Data ([http://www.adobe.com/go/primary-secondary-terms](http://www.adobe.com/go/primary-secondary-terms#_dnt#_nohtml).)
- You must be of legal age or have parental consent; Adobe ID requires age 13 or older Account & Service Control
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1. Your Agreement with Adobe
1.1 Choice of Law and Contracting Entity
#E1E1E1
Section 1.1 means:
The country and law(s) that this agreement falls under depends on where you live.
- Contracting entity and governing law depend on where you live; local-law rights are not limited where prohibited Legal Rights & Agreement Rules
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If If you reside in North America (inclusive of the United States, Canada, Mexico, United States territories and possessions, and United States military bases, wherever located), your relationship is with Adobe Inc., a United States company, and the Terms are governed by, and construed and interpreted in accordance with, the laws of the State of California, U.S.A., unless preempted by U.S. federal law, without regard to conflict of law rules. If you reside outside of North America or Japan, your relationship is with Adobe Systems Software Ireland Limited, and the Terms are governed by, and construed and interpreted in accordance with, the laws of Ireland, unless preempted by local law. If you reside in Japan, your relationship is with Adobe KK, a Japanese company, and the Terms are governed by, and construed and interpreted in accordance with, the laws of Japan, without regard to conflict of law rules. For customers in Australia, Adobe Systems Software Ireland Limited is acting as an authorized agent of Adobe Systems Pty Ltd. and is entering into this contract in its capacity as agent for Adobe Systems Pty Ltd. You may have additional rights under your local law. We do not seek to limit those rights where it is prohibited to do so by law. For purposes of the Terms, “Adobe,” “us,” “we,” and “our” mean either Adobe Inc., Adobe Systems Software Ireland Limited, Adobe Systems Pty Ltd., or Adobe KK, as applicable.
- Contracting entity and governing law depend on where you live; local-law rights are not limited where prohibited Legal Rights & Agreement Rules
1.2 Product Specific Terms
#E1E1E1
Section 1.2 means:
These are general terms of use that apply to all of Adobe’s products. However, there may also be terms that are specific to the products you use. Product-specific terms always override the general terms.
- Product Specific Terms govern over the General Terms where they conflict; services licensed, not sold Legal Rights & Agreement Rules
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Our Services and Software are licensed, not sold, to you, and also may be subject to one or more of the additional terms below (“Product Specific Terms”). If there is any conflict between the terms in the General Terms and the Product Specific Terms, then the Product Specific Terms govern in relation to those Services or Software. The Product Specific Terms are subject to change as described in section 1.5 (Updates to Terms) below. Product Specific Terms may also be referred to as Additional Terms.
- Product Specific Terms govern over the General Terms where they conflict; services licensed, not sold Legal Rights & Agreement Rules
- [Adobe Acrobat Services (DC APIs)](https://www.adobe.com/go/acrobatservicesterms#_dnt#_nohtml)
- Product Specific Terms are listed for Acrobat, Express, Lightroom, Frame.io and other creative and document products Legal Rights & Agreement Rules
- [Adobe Acrobat Sign](https://www.adobe.com/go/adobesignterms#_dnt#_nohtml)
- Product Specific Terms are listed for Acrobat, Express, Lightroom, Frame.io and other creative and document products Legal Rights & Agreement Rules
- [Adobe ColdFusion](https://www.adobe.com/go/adobe-coldfusion-terms#_nohtml)
- Product Specific Terms are listed for Acrobat, Express, Lightroom, Frame.io and other creative and document products Legal Rights & Agreement Rules
- [Adobe Collaboration Space](http://www.adobe.com/go/collaborationspace-terms#_dnt#_nohtml)
- Product Specific Terms also listed for Fonts, Stock, Substance 3D, Generative AI, Behance, Business, K-12 and Software Legal Rights & Agreement Rules
- [Adobe Developer](http://www.adobe.com/go/developer-terms#_dnt#_nohtml)
- Product Specific Terms also listed for Fonts, Stock, Substance 3D, Generative AI, Behance, Business, K-12 and Software Legal Rights & Agreement Rules
- [Adobe Express](http://www.adobe.com/go/creativecloudexpressterms#_dnt#_nohtml)
- Product Specific Terms are listed for Acrobat, Express, Lightroom, Frame.io and other creative and document products Legal Rights & Agreement Rules
- [Adobe Fonts](http://www.adobe.com/go/adobe-fonts-terms#_dnt#_nohtml)
- Product Specific Terms also listed for Fonts, Stock, Substance 3D, Generative AI, Behance, Business, K-12 and Software Legal Rights & Agreement Rules
- [Adobe Generative AI](https://www.adobe.com/go/adobe-gen-ai-addl-terms#_dnt#_nohtml)
- Product Specific Terms also listed for Fonts, Stock, Substance 3D, Generative AI, Behance, Business, K-12 and Software Legal Rights & Agreement Rules
- [Adobe Spark](http://www.adobe.com/go/spark-terms#_dnt#_nohtml)
- Product Specific Terms are listed for Acrobat, Express, Lightroom, Frame.io and other creative and document products Legal Rights & Agreement Rules
- [Adobe Stock](http://www.adobe.com/go/stockterms#_dnt#_nohtml)
- Product Specific Terms also listed for Fonts, Stock, Substance 3D, Generative AI, Behance, Business, K-12 and Software Legal Rights & Agreement Rules
- [Adobe Stock Contributor](http://www.adobe.com/go/contributorterms#_dnt#_nohtml)
- Product Specific Terms also listed for Fonts, Stock, Substance 3D, Generative AI, Behance, Business, K-12 and Software Legal Rights & Agreement Rules
- [Adobe Substance 3D Assets](https://www.adobe.com/go/substance3dassets#_dnt#_nohtml)
- Product Specific Terms also listed for Fonts, Stock, Substance 3D, Generative AI, Behance, Business, K-12 and Software Legal Rights & Agreement Rules
- [Adobe Substance 3D Community Assets](https://www.adobe.com/go/substance3dcommunityassets#_dnt#_nohtml)
- Product Specific Terms also listed for Fonts, Stock, Substance 3D, Generative AI, Behance, Business, K-12 and Software Legal Rights & Agreement Rules
- [Behance](http://www.adobe.com/go/BehanceTOU#_dnt#_nohtml)
- Product Specific Terms also listed for Fonts, Stock, Substance 3D, Generative AI, Behance, Business, K-12 and Software Legal Rights & Agreement Rules
- [Business Customers](http://www.adobe.com/go/business_terms#_dnt#_nohtml)
- Product Specific Terms also listed for Fonts, Stock, Substance 3D, Generative AI, Behance, Business, K-12 and Software Legal Rights & Agreement Rules
- [Demo Assets](http://www.adobe.com/go/demoassets#_dnt#_nohtml)
- Product Specific Terms also listed for Fonts, Stock, Substance 3D, Generative AI, Behance, Business, K-12 and Software Legal Rights & Agreement Rules
- [Document Cloud](http://www.adobe.com/go/documentcloudterms#_dnt#_nohtml)
- Product Specific Terms are listed for Acrobat, Express, Lightroom, Frame.io and other creative and document products Legal Rights & Agreement Rules
- [Frame.io](https://www.adobe.com/go/frameio-terms#_dnt#_nohtml)
- Product Specific Terms are listed for Acrobat, Express, Lightroom, Frame.io and other creative and document products Legal Rights & Agreement Rules
- [Fuse](http://www.adobe.com/go/fuseterms#_dnt#_nohtml)
- Product Specific Terms are listed for Acrobat, Express, Lightroom, Frame.io and other creative and document products Legal Rights & Agreement Rules
- [InDesign Server](http://www.adobe.com/go/indesign-server-terms#_dnt#_nohtml)
- Product Specific Terms are listed for Acrobat, Express, Lightroom, Frame.io and other creative and document products Legal Rights & Agreement Rules
- [K-12 and Higher Education](http://www.adobe.com/go/primary-secondary-terms#_dnt#_nohtml)
- Product Specific Terms also listed for Fonts, Stock, Substance 3D, Generative AI, Behance, Business, K-12 and Software Legal Rights & Agreement Rules
- [Lightroom](http://www.adobe.com/go/lightroom_terms#_dnt#_nohtml)
- Product Specific Terms are listed for Acrobat, Express, Lightroom, Frame.io and other creative and document products Legal Rights & Agreement Rules
- [Medium](http://www.adobe.com/go/medium-terms#_dnt#_nohtml)
- Product Specific Terms are listed for Acrobat, Express, Lightroom, Frame.io and other creative and document products Legal Rights & Agreement Rules
- [Photoshop Express](https://www.adobe.com/go/photoshop_express_terms#_dnt#_nohtml)
- Product Specific Terms are listed for Acrobat, Express, Lightroom, Frame.io and other creative and document products Legal Rights & Agreement Rules
- [Project Aqua](https://www.adobe.com/go/project-aqua-terms#_dnt#_nohtml)
- Product Specific Terms are listed for Acrobat, Express, Lightroom, Frame.io and other creative and document products Legal Rights & Agreement Rules
- [Software](http://www.adobe.com/go/softwareterms#_dnt#_nohtml)
- Product Specific Terms also listed for Fonts, Stock, Substance 3D, Generative AI, Behance, Business, K-12 and Software Legal Rights & Agreement Rules
1.3 Business Users
#E1E1E1
Section 1.3 means:
If you’re using an individual Adobe plan, you have control over your content and the work you create. If you’re using a business plan, your organization has access to and control over your work.
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If you received an “Entitlement” (which is defined as the right to use, access, and consume the Services and Software) from an organization or group, including but not limited to a business or any other commercial entity, government entity, non-profit organization, or educational institution (each, a “Business”) under one of Adobe’s business plans (such as Creative Cloud for Teams, Creative Cloud for Enterprise, or Document Cloud), then (A) you are a “Business User” of such Business; (B) your Adobe profile associated with such Entitlement is a “Business Profile”; and (C) all references to “you” in the Terms will mean such Business and its Business Users, as applicable. If you are a Business User, you agree that, due to your receipt of Entitlements from such Business, (1) Adobe may provide such Business with the ability to access, use, remove, retain, and control your Business Profile and all Content therein whether uploaded or imported before or after the date the Terms were last updated; (2) your use of the Services and Software is governed by such Business’s agreement with Adobe; and (3) Adobe may provide your personal information to such Business. Access to complimentary Entitlements (“Complimentary Services”) may be provided to any users added to a Business’s Admin Console (as defined in the [Business Customers Additional Terms](http://www.adobe.com/go/business_terms#_dnt#_nohtml) set forth in Section 1.2) and such users would be considered Business Users. If you are a Business User with Entitlements from multiple Businesses, you may have separate Business Profiles associated with each Business. As a Business User, you may have different agreements with or obligations to a Business, which may affect your Business Profile or your Content (defined in 4.1). Adobe is not responsible for any violation by you of such agreements or obligations. If you did not receive Entitlements from a Business (e.g., you subscribed to a Creative Cloud for individuals plan and received Entitlements through this plan), then (a) you are a “Personal User”; (b) your Adobe profile is a personal profile; (c) you maintain sole access and control over all Content in your personal account or personal profile (except as otherwise indicated in the Privacy Policy); and (d) all references to “you” in the Terms will mean you as an individual. If you receive Entitlements through a personal plan and from a Business, then you are both a Personal User and a Business User. You are a Personal User when you utilize the Entitlements you obtained through your personal plan, and you are a Business User when you utilize your Entitlements provided by a Business.
- Receiving an Entitlement from a Business makes you a Business User; the Business can control your profile and Content Account & Service Control
- Personal Users keep sole control of account Content, subject to the Privacy Policy; dual status is possible Account & Service Control
- Adobe may audit a Business’s use of the Services up to once every 12 months and require it to fix any license shortfall Legal Rights & Agreement Rules
1.4 Business Email Domains
As a Personal User or a Business User, you may create an Adobe account using an email address provided or assigned to you by a Business (such as your work email address). If the Business establishes a direct relationship with us, they may want to add your account to such relationship. If this happens, the Business may, with prior notice from the Business or us, roll your account into the Business’s account. This means the Business may (A) access the account; (B) take control over the account and any Content therein whether stored, uploaded, or imported before or after the date the Terms were last updated; and (C) recommend any non-Business Content associated with such account to be moved to a new account that utilizes an email address not associated with such Business. You, as a Personal User with an Adobe account assigned to a Business or a Business User, also acknowledge that Adobe may provide your personal information to such Business (including, for clarity, sharing your information with an administrator of your Business), such as your name, email address and Entitlement information. If you do not want a Business to access, use, remove, retain, or control an account or profile, then do not use a Business email address with that account. Information regarding Content storage and access, and how you may change the email address associated with your account may be found here: [https://adobe.com/go/business-storage-helpx](https://adobe.com/go/business-storage-helpx#_dnt). Adobe may share information about the Business, such as name and email address of the administrator, to a Business User.
- A Business may roll your work-email account into its account and take control after prior notice Account & Service Control
1.5 Updates to Terms
#E1E1E1
Section 1.5 means:
Sometimes change happens. We’ll notify you when there are important changes to these terms or to your subscription.
- Adobe may change the Terms; important changes are notified and do not apply to earlier disputes Legal Rights & Agreement Rules
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We may make changes to the Terms from time to time ranging from cleaning up typos to changes in policy. If we make any important changes, we will notify you. Any such changes will not apply to any dispute between you and Adobe arising prior to the date on which we posted the revised Terms incorporating such changes, or when the Terms otherwise become effective. Please review the Terms regularly. If you do not agree to the amended Terms, you must stop using our Services and Software and, if applicable, cancel your subscription.
- Adobe may change the Terms; important changes are notified and do not apply to earlier disputes Legal Rights & Agreement Rules
2. Privacy
2.1 Privacy
For information about how we collect, use, share, or otherwise process information about you and your use of our Services and Software, please see our Privacy Policy ([http://www.adobe.com/go/privacy)](http://www.adobe.com/go/privacy#_dnt#_nohtml). You have the option to manage information preferences here: [https://www.adobe.com/privacy/opt-out.html](https://www.adobe.com/privacy/opt-out.html).
- How Adobe processes information about you is described in its separate Privacy Policy Use & Processing
2.2 Our Access to Your Content
#E1E1E1
Section 2.2 means:
No one but you owns your content, but we need access to your content as necessary to operate Adobe applications and services. We limit our access to very specific purposes.
- Adobe says it limits access to your Content, but its Services and Software access Local and Cloud Content to run Use & Processing
We review content that is on our servers to screen for certain types of illegal content (such as child sexual abuse material), or other abusive content or behavior (for example, patterns of activity that indicate spam or phishing). We start this process with an automated machine-driven review, but if our automated systems or another user flags an issue, a person may review the content to confirm if it is illegal or abusive.
- Cloud Content may be automatically scanned for illegal or abusive content; a person may review flagged items Use & Processing
A person may review your content on our servers in limited circumstances, such as upon your request, when you choose to let us use your content to improve our products or when your content is flagged or reported as illegal.
- Human review of Cloud Content happens in limited circumstances, including when you opt in to improvement programs Use & Processing
Here’s what we don't do: We don’t scan or review content that is stored locally on your device. We also don’t train generative AI models on your or your customers’ content unless you’ve submitted the content to the Adobe Stock marketplace.
- Adobe says it does not scan or review Content stored locally on your device Use & Processing
- Adobe will not train generative AI models on your Local or Cloud Content, except Adobe Stock submissions Use & Processing
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We respect your rights to your Content (defined in Section 4.1) and limit our access to your Content in the following ways:
- Adobe says it limits access to your Content, but its Services and Software access Local and Cloud Content to run Use & Processing
(A) Operational Use. Our Services and Software will access your Local and Cloud Content to enable the normal running of the Services and Software, for example, allowing Photoshop to open your file so you can edit it.
- Adobe says it limits access to your Content, but its Services and Software access Local and Cloud Content to run Use & Processing
(B) No Scanning or Review of Local Content. For Content stored locally on your device (“Local Content”), we do not scan or review your Content.
(C) Illegal and Abusive Cloud Content. For Content that you have uploaded to our servers or create using our cloud-based Services (“Cloud Content”), Content may be automatically scanned to ensure we are not hosting illegal or abusive content, like Child Sexual Abuse Material.
- Cloud Content may be automatically scanned for illegal or abusive content; a person may review flagged items Use & Processing
(D) Content Analytics with Cloud Content. Subject to your opt-out rights, we may perform Content Analytics (see section 4.3(B)) with Cloud Content to help us understand how our users are using our Services and Software to allow us to improve your Services and Software experience, provide recommendations to you, and customize your experience. Learn more about your right to opt out of us performing Content Analytics using your Content ([adobe.com/go/contentanalysisfaq)](https://www.adobe.com/go/contentanalysisfaq#_dnt#_nohtml) and usage data ([adobe.com/go/usagedatafaq)](https://www.adobe.com/go/usagedatafaq#_dnt#_nohtml). Insights from Content Analytics may be used to inform our marketing to you, subject to your opt-out and consent rights regarding our marketing.
- Adobe may run Content Analytics on Cloud Content unless you opt out; insights may inform marketing to you Use & Processing
(E) Public and Shared Cloud Content. For Cloud Content on our Adobe Stock platform and other public-facing platforms like Behance and {{lightroom}} communities, all Cloud Content is subject to review for intellectual property issues and safety issues (for example, violence and nudity). If you choose to share your Cloud Content with others using our Software and Services, we may automatically review this shared Cloud Content to flag abusive behavior (such as spam or phishing).
- Public-facing and shared Cloud Content is subject to review for IP, safety and abuse Use & Processing
(F) Generative AI. We will not use your Local or Cloud Content to train generative AI models except for Content you choose to submit to the Adobe Stock marketplace, and this use is governed by the separate Adobe Stock Contributor Agreement.
- Adobe will not train generative AI models on your Local or Cloud Content, except Adobe Stock submissions Use & Processing
(G) Human Review of Cloud Content. For Cloud Content, human review may occur in limited circumstances:
- Human review of Cloud Content happens in limited circumstances, including when you opt in to improvement programs Use & Processing
- when you ask us (like contacting our support team);
- when you make your Cloud Content publicly available (like on Adobe Stock or Behance);
- when your Cloud Content is flagged or reported as illegal or abusive (like Child Sexual Abuse Materials); or
- when you opt in to a prerelease, beta, or product improvement program (like the Adobe Photoshop Improvement Program). [Learn more](https://helpx.adobe.com/manage-account/using/machine-learning-faq.html)
Your Local Content is never reviewed by us.
2.3 Data Protection Agreements
In some countries, the law requires that we put a data protection agreement in place with you if we handle Personal Data (as defined in the applicable agreement) for you as part of our Services and Software. These agreements are the EU Data Processing Agreement or Data Protection Terms, found in the following locations:
- Where required by law, a data processing agreement applies; the EU DPA covers EEA and UK personal data Legal Rights & Agreement Rules
(A) European Union (“EU”) Data Processing Agreement (or “DPA”). The DPA terms apply where you provide Personal Data (as defined in the DPA) collected from individuals from countries in the European Economic Area (“EEA”) and the UK and where you are a “Controller” and Adobe is a “Processor” under the General Data Protection Regulation (EU) 2016/679 (“GDPR”) or any successor for the GDPR associated with the withdrawal of the United Kingdom from the EU. The DPA terms are available here: [www.adobe.com/go/tou-dpa](https://www.adobe.com/go/tou-dpa#_dnt#_nohtml).
- Where required by law, a data processing agreement applies; the EU DPA covers EEA and UK personal data Legal Rights & Agreement Rules
(B) Data Protection Terms. The Data Protection Terms apply where you provide Personal Data (as defined in the Data Protection Terms) collected from individuals outside of the EEA and the UK and where Adobe is Processing (as defined in the Data Protection Terms) this data at your instruction and on your behalf. The Data Protection Terms are available here: [https://www.adobe.com/go/dpt-ww](https://www.adobe.com/go/dpt-ww#_dnt#_nohtml).
- Data Protection Terms apply to Personal Data from outside the EEA and UK that Adobe processes on your behalf Legal Rights & Agreement Rules
2.4 Sensitive Personal Information
You agree not to collect, process, or store any Sensitive Personal Information (as defined below) using the Services and Software, except as (A) directly authorized by Adobe, (B) intended by the Services and Software, or (C) governed by the Product Specific Terms, as applicable. You agree not to transmit, disclose, or make available Sensitive Personal Information to Adobe or Adobe’s third-party providers. “Sensitive Personal Information” means an individual’s financial information, data concerning an individual’s sexual behavior or sexual orientation, medical, or health information protected under any health data protection laws, biometric data, personal information of children protected under any child data protection laws (such as the personal information defined under the U.S. Children’s Online Privacy Protection Act (“COPPA”)) and any additional types of information included within this term or any similar term (such as “sensitive personal data” or “special categories of personal information”) as used in applicable data protection or privacy laws. If you are a Business, you also agree to ensure Business Users’ compliance with this section 2.4 (Sensitive Personal Information).
- You agree not to collect, process or store Sensitive Personal Information using the Services, with listed exceptions Security & Safeguards
- Sensitive Personal Information includes financial, sexual, health, biometric and children’s data Data Access & Collection
2.5 Transfer of Personal Information
We process and store information in the U.S. and other countries. By using our Services and Software, you authorize Adobe to transfer your personal information across national borders and to other countries where Adobe and its partners operate.
- Adobe processes and stores information in the U.S. and elsewhere, and you authorize cross-border transfers Use & Processing
3. Use of Services and Software
3.1 License
#E1E1E1
Section 3.1 means:
Adobe grants you certain rights to use your license to Adobe’s apps and services.
- You get a non-exclusive, limited, revocable right to use the Services and Software; one person per license Content & IP Rights
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Subject to your compliance with the Terms and applicable law, we hereby grant you a non-exclusive, limited, revocable right (as set forth herein) for you to install, access and use the Services and Software that we make available to you, and that you license from us. Each license is to be used by only one (1) person and cannot be shared. At the end of your license term, your license(s) will expire as set forth in your order document(s), or the [Subscription and Cancellation Terms](https://www.adobe.com/legal/subscription-terms.html). The version(s) of the Services and Software available at your renewal date may be different from the version(s) available when you first licensed them from Adobe. The versions of the Services and Software that Adobe supports can be found here: [https://www.adobe.com/go/software-support-guidelines](https://www.adobe.com/go/software-support-guidelines.html#_dnt#_nohtml). You agree that your decision to use, access, or license the Services and Software is not contingent on the delivery of any future functionality or features, or dependent on any oral or written public comments made by us regarding future functionality or features.
- You get a non-exclusive, limited, revocable right to use the Services and Software; one person per license Content & IP Rights
- License ends per your order or the Subscription Terms; versions may change; use is not contingent on future features Content & IP Rights
3.2 Adobe Intellectual Property
#E1E1E1
Section 3.2 means:
Adobe owns its products and services and gives you a license to use them.
- Adobe and its licensors keep all rights in the Services and Software; you may not use Adobe marks on others’ products Content & IP Rights
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We (and our licensors, as applicable) remain the sole owner of all right, title, and interest in the Services and Software. Except as stated in the Terms, we do not grant you any rights to patents, copyrights, trade secrets, trademarks, or any other rights in respect to the items in the Services or Software. This means you may not use our trade names, trademarks, service marks or logos in connection with any product or service that is not ours, or in any manner that is likely to cause confusion. We reserve all rights not granted under the Terms.
- Adobe and its licensors keep all rights in the Services and Software; you may not use Adobe marks on others’ products Content & IP Rights
3.3 Storage
#E1E1E1
Section 3.3 means:
We don’t want to see you go, but if you do cancel your Adobe subscription, please take all your content with you before canceling.
When you cancel your subscription, we try to save it for some time in case you need it later, but we reserve the right to delete content.
- After your license ends you have 30 days to move your Content out, then Adobe may delete it Retention & Deletion
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We recommend that you back up your Content and Creative Cloud Customer Fonts elsewhere regularly, even if the Services provide storage and this functionality is enabled by the applicable Services. We may create reasonable technical limits, such as limits on file size, storage space, processing capacity, and other attributes. We may suspend the Services until you are within the storage space limit associated with your account. At the end of your license term, we will use commercially reasonable efforts to allow you to transition your Content out of the Services. The transition must be completed within thirty (30) days from the date of the termination or expiration of your license term. At the end of this 30-day transition period, we reserve the right to delete your Content. You should download any Content that you have stored in the Services before your license ends.
- Adobe recommends you back up Content; it may set storage limits and suspend Services until you are within them Retention & Deletion
- After your license ends you have 30 days to move your Content out, then Adobe may delete it Retention & Deletion
3.4 User-Generated Content
#E1E1E1
Section 3.4 means:
Users may upload and share their content using our products and we are not responsible for this content. If you find offensive content, you can flag this content for us to review.
- Adobe may host user-generated content, bears no responsibility for it, and offers a way to report it Content & IP Rights
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We may host user-generated content from our users. If you access our Services, you may come across user-generated content that is illegal or that you find offensive or upsetting. We bear no responsibility for such user-generated content. If available, you may also click on the “Report” button to report this content to us. You may learn more about our content moderation policies and practices, including how to report content to us at our [Transparency Center](https://www.adobe.com/trust/transparency.html).
- Adobe may host user-generated content, bears no responsibility for it, and offers a way to report it Content & IP Rights
3.5 Sample Files
“Sample Files” means Adobe-provided audio, visual, video, or other content files for use in tutorials, demonstrations, and for other trial purposes, which may be identified as sample files. Sample Files cannot be used for any other purpose than for which they were provided. You cannot distribute Sample Files in any way that allows a third party to use, download, extract, or access the Sample Files as a stand-alone file, and you cannot claim any rights in the Sample Files.
- Sample Files may be used only for their tutorial or trial purpose and may not be distributed stand-alone Content & IP Rights
3.6 Content Files
#E1E1E1
Section 3.6 means:
You have the right to use the content or assets that we make available to you. You can even change or modify this content in your work.
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“Content Files” means Adobe assets provided as part of the Services and Software. Unless documentation or specific licenses (including but not limited to Product Specific Terms) state otherwise, we grant you a personal, non-exclusive, non-sublicensable (except if you are a Business, then sublicensable only to your Business Users), and non-transferable license to use the Content Files to create your end use (i.e., the derivative application or product authored by you) into which the Content Files, or derivations thereof, are embedded for your use (“End Use”). You may modify the Content Files prior to embedding them in the End Use. You may reproduce and distribute Content Files only in connection with your End Use, however, under no circumstances can you distribute the Content Files on a stand-alone basis, outside of the End Use.
- Content Files may be used and modified to build your End Use, but not distributed on a stand-alone basis Content & IP Rights
- You must not build Content Files datasets for reverse engineering, bypass the interface, or circumvent restrictions Security & Safeguards
3.7 Free Memberships, Complimentary Services, Offers, and Trials
#E1E1E1
Section 3.7 means:
We may offer our products and services to you at no charge, like free memberships or trial subscriptions.
- Free, complimentary and trial access is governed by the Terms and Adobe may end it without notice Account & Service Control
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Adobe may provide free memberships, Complimentary Services, offers, and trial subscriptions in its sole discretion. If access to the Services and Software is provided to you for free, Complimentary Services, or for trial purposes, such access is governed by the Terms. At any time prior to or during the free, Complimentary Services, or trial period, Adobe may, in its sole discretion, terminate that access without prior notice and without any liability to you, to the extent permitted under applicable law, for any reason, including to prevent abuse of the free, Complimentary Services, or trial access. After the free, Complimentary Services, or trial access period expires, you may continue using the Services or Software in a paid subscription, if available, or as otherwise permitted by Adobe. During the free, Complimentary Services, or trial period, no express or implied warranties shall apply to the Services and Software; all Services and Software are provided “as-is” with all defects, and no technical or other support is included.
- Free, complimentary and trial access is governed by the Terms and Adobe may end it without notice Account & Service Control
- During free, complimentary or trial periods there are no warranties or support and the Services are provided as-is Legal Rights & Agreement Rules
- Adobe may immediately terminate or suspend your access in its sole discretion on seven listed grounds Account & Service Control
3.8 NFR Version
Adobe may also designate the Services and Software as “trial,” “evaluation,” “not for resale,” or other similar designation (“NFR Version”). You may install and use the NFR Version only for the period and purposes stated when we provide the NFR Version. You must not use any materials you produce with the NFR Version for any commercial purposes
- NFR, trial or evaluation versions may be used only for the stated period and purposes, not commercially Content & IP Rights
3.9 Adobe Talent
(A) You may not post jobs that point to specific work contests or other opportunities that solicit customized and unpaid creative work from creative professionals. Any such postings may be removed without refund.
- Job postings that solicit customized unpaid creative work are not allowed and may be removed without refund Content & IP Rights
(B) We offer a paid “Talent Search” feature to recruiters and companies looking to discover and hire creative talents. By uploading a public profile or public project on the Services, you agree that the public information may be included in Talent Search results.
- Public profiles and projects you upload may appear in paid Talent Search results Sharing & Disclosure
3.10 Creative Cloud Customer Fonts
#E1E1E1
Section 3.10 means:
Before uploading any fonts to Adobe products, be sure you have the rights to use those fonts.
- You warrant you have rights to uploaded fonts and let Adobe host and distribute them for your use Content & IP Rights
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(A) For any font or font file you upload or submit to the Services and Software (“Creative Cloud Customer Fonts”) you represent and warrant that you have all necessary rights to allow us to use, reproduce, display, host, and distribute the Creative Cloud Customer Fonts through the Services and Software for your use. Creative Cloud Customer Fonts are not considered Content, as defined in the Terms. You retain all rights to the unmodified Creative Cloud Customer Fonts. You acknowledge that enabling the display of any Creative Cloud Customer Font with the Services and Software for your use may require us to use Adobe Technology, including our proprietary font-optimization technology, and that we retain all rights to such Adobe Technology. “Adobe Technology” means technology owned by us or licensed to us by a third-party (including the Services and Software and any related intellectual property rights throughout the world), any Feedback provided to us that is incorporated into any of the foregoing, and any of the modifications, or extensions of any of the foregoing, whenever or wherever developed. Adobe does not represent or warrant that any such Creative Cloud Customer Fonts will be compatible with or be suitable for use with the Services or Software.
- You warrant you have rights to uploaded fonts and let Adobe host and distribute them for your use Content & IP Rights
(B) If we are informed by a third party, such as a foundry, or become aware that you do not have the rights to which you warrant in section 3.10(A) (Creative Cloud Customer Fonts) or that your Creative Cloud Customer Fonts violate third-party Intellectual Property Rights, then we may remove the Creative Cloud Customer Fonts from your account, from the Services, or from the Content that uses such Creative Cloud Customer Fonts. You acknowledge that if we remove your Creative Cloud Customer Fonts from your account, the Services or the Content that uses the Creative Cloud Customer Fonts, or the display of your Content may change, and we will have no liability in connection with the removal. Information about how your Content may change can be found here: [https://www.adobe.com/go/cc-fonts-faq](https://www.adobe.com/go/cc-fonts-faq#_dnt#_nohtml).
- Adobe may remove your uploaded fonts if you lack the rights or they infringe, with no liability Content & IP Rights
(C) You may revoke our access to your Creative Cloud Customer Fonts and terminate our rights at any time by deleting your Creative Cloud Customer Fonts from the Service.
- You can revoke Adobe’s access to your fonts by deleting them; Adobe may delete them when your account ends Retention & Deletion
(D) Upon termination or closure of your account, we reserve the right to delete your Creative Cloud Customer Fonts. Some copies of your Creative Cloud Customer Fonts may be retained as part of our routine backups.
- You can revoke Adobe’s access to your fonts by deleting them; Adobe may delete them when your account ends Retention & Deletion
- Adobe may delete your uploaded fonts when your account ends; routine backups may retain copies Retention & Deletion
(E) We may collect information connected to your use of the Creative Cloud Customer Fonts, such as names of the Creative Cloud Customer Fonts that you upload and how you use the Creative Cloud Customer Fonts.
- Adobe may collect information about which fonts you upload and how you use them Data Access & Collection
3.11 Other License Types
#E1E1E1
Section 3.11 means:
You may be able to use a beta version of our products. These products are in development and are not final versions, so there may be issues or bugs that arise from using them. If you choose to use a beta version, human review of your content may occur.
- Using a Beta Version lets Adobe collect usage data and analyze your Content, including human review, despite opt-outs Data Access & Collection
Adobe may also ask you to keep your use of its beta versions confidential.
- Beta versions are not final, may cause failure or data loss, and must be dropped and destroyed on Adobe’s request Content & IP Rights
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(A) Pre-release or Beta Version. We may designate the Services and Software, or a feature of the Services and Software, as a prerelease or beta version (“Beta Version”). A Beta Version does not represent the final Services and Software and may contain bugs that may cause system or other failure and data loss. We may choose not to release a commercial version of the Beta Version. You must promptly cease using the Beta Version and destroy all copies of the Beta Version if we request you to do so. In exchange for your use of a Beta Version, you agree that Adobe may collect data, including crash data, regarding your use of the Beta Version and analyze your Content, including human review, to improve our Services and Software and to personalize your experience, regardless of whether you have opted-out of data collection for non-Beta Versions. If you do not wish to have your usage tracked or Content analyzed, you must discontinue your use of the Beta Version by uninstalling such Beta Version or utilizing a non-Beta Version of the Services and Software. Any separate agreement we enter into with you governing the Beta Version will supersede these provisions.
- Beta versions are not final, may cause failure or data loss, and must be dropped and destroyed on Adobe’s request Content & IP Rights
- Using a Beta Version lets Adobe collect usage data and analyze your Content, including human review, despite opt-outs Data Access & Collection
(B) Education Version. If we designate the Services and Software to be for use by educational users (“Educational Version”), then you may use the Educational Version only if you meet the eligibility requirements stated at [https://www.adobe.com/go/primary-secondary-institution-eligibility-guidelines](https://www.adobe.com/go/primary-secondary-institution-eligibility-guidelines#_dnt#_nohtml). You may install and use the Educational Version only in the country where you are qualified as an educational user. If you reside in the EEA, then the word “country” in the prior sentence means the EEA.
- Educational Versions are limited to eligible educational users in the country where they qualify Account & Service Control
3.12 Third-Party Services and Software
#E1E1E1
Section 3.12 means:
Some of our products allow you to access third-party apps or services, like social media apps and plug-ins, but Adobe isn’t responsible for these tools. They are governed by the terms of the third-party providers.
- Third-party software and services are outside the Services and Software; your use is solely with the third party Legal Rights & Agreement Rules
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Adobe may make third-party software and services (including plug-ins and extensions) available to you through the Services and Software as a convenience. Third-party software and services are not Services and Software as defined in the Terms and your acquisition and use of such third-party software and services is solely between you and the third party. Some third-party terms that may be applicable to your use of the Services and Software are available here: ([https://www.adobe.com/go/thirdparty](https://www.adobe.com/go/thirdparty#_dnt#_nohtml)and [https://www.adobe.com/legal/permissions/image-notice.html](https://www.adobe.com/legal/permissions/image-notice.html)). You are responsible for complying with all applicable third-party terms.
- Third-party software and services are outside the Services and Software; your use is solely with the third party Legal Rights & Agreement Rules
4. Your Content
#E1E1E1
Section 4 means:
Your content is your content — you own it, and we don’t.
- You retain all rights and ownership of your Content, and Adobe claims no ownership Content & IP Rights
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4.1 Content
“Content” means any text, information, communication, or material, such as audio files, video files, electronic documents, or images, that you upload, import into, embed for use by, or create using the Services and Software.
- Receiving an Entitlement from a Business makes you a Business User; the Business can control your profile and Content Account & Service Control
- Adobe says it limits access to your Content, but its Services and Software access Local and Cloud Content to run Use & Processing
- “Content” means material you upload, import, embed or create using the Services and Software Content & IP Rights
- You must not Share or generate unlawful, harmful or objectionable Content, or Content that sexualizes minors Content & IP Rights
4.2 Ownership
As between you and Adobe, you (as a Business User or a Personal User, as applicable) retain all rights and ownership of your Content. We do not claim any ownership rights to your Content.
- You retain all rights and ownership of your Content, and Adobe claims no ownership Content & IP Rights
4.3 Licenses to Your Content
#E1E1E1
Section 4.3 means:
You own your content. But in order to use our products and services, we need you to give us permission to use your content when stored or processed in our cloud. This permission is called a license.
- You license Adobe to use your Cloud Content solely to operate the Services on your behalf Content & IP Rights
This license allows us to provide our products and services to you, like if you want to share your content or publish your content on Behance. Because it’s your content — not ours.
- You license Adobe to use your Cloud Content solely to operate the Services on your behalf Content & IP Rights
This license does not give us permission to train generative AI models with your or your customers’ content. We don’t train generative AI models on your or your customers’ content unless you’ve submitted the content to the Adobe Stock marketplace.
- Under the operating license Adobe will not market with your Content or train generative AI on it, absent your request Content & IP Rights
We also ask whether you would like to help us improve our products and services, but it’s never required. When you choose to help us improve our products, we need a limited license to your content for that specific purpose.
- You license Adobe to analyze Cloud Content for Content Analytics to improve its Services; you may opt out Use & Processing
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(A) License to Cloud Content to Operate the Services and Software on Your Behalf. Solely for the purpose of operating the Services and Software on your behalf, and subject to section 4.2 (Ownership) above which states that in all cases you own your Content, you grant us a non-exclusive, worldwide, royalty-free license to do the following with your Cloud Content:
- You license Adobe to use your Cloud Content solely to operate the Services on your behalf Content & IP Rights
- reproduce (for example, to create copies of your Cloud Content on our servers in order to allow you to upload your Cloud Content to our servers, to allow you to copy and paste your Cloud Content between multiple Adobe Express projects, to make copies of your Creative Cloud libraries, to make copies across servers to help prevent data loss, or to cache your Cloud Content on content delivery networks to improve how quickly you can view and download content stored on our servers);
- distribute (for example, to publish your work under your direction to third party platforms or services, to share Cloud Content under your direction through our Services to your friends, family, and colleagues, or to allow these authorized people to download your Cloud Content with your permission);
- create derivative works (for example, to compress an image to use as a thumbnail, to remove an image background at your direction, or to translate the Cloud Content into another language);
- publicly display (for example, for an image or document, to publish the image or document on a public property such as Behance or a third-party platform at your direction but not to use your image or document to market or promote Adobe);
- publicly perform (for example, to enable the playback of a video on public properties or third-party platforms at your direction but not to use the video to market or promote Adobe); and
- sublicense the foregoing rights to third parties acting on our behalf (for example, we utilize trusted cloud infrastructure providers and content delivery networks subject to confidentiality and privacy restrictions to provide you with faster access to your Cloud Content).
What Adobe Does Not Do
- Under the operating license Adobe will not market with your Content or train generative AI on it, absent your request Content & IP Rights
We will not (and cannot) grant a sublicense to a third party that is greater than the rights you give us. Under this clause 4.3(A), we do not have the right to, and will not, use your Content to market or promote Adobe. We will not use these rights to train generative AI models on your Content and will not use the sublicense rights to have anyone else train generative AI models on your Content, except at your specific request (like you asking us to train a custom model on your Content).
- Under the operating license Adobe will not market with your Content or train generative AI on it, absent your request Content & IP Rights
(B) License to Cloud Content to Improve our Services and Software. (B) License to Cloud Content to Improve our Services and Software. Solely for the purpose of our internal analysis of how you use our Services and Software and the characteristics of your Content (such as file type and structural attributes) (together, “Content Analytics”), you grant us a non-exclusive, worldwide, royalty-free license to do the following to improve our Services and Software:
- You license Adobe to analyze Cloud Content for Content Analytics to improve its Services; you may opt out Use & Processing
- reproduce (for example, to make copies of your Cloud Content in our internal file storage repositories);
- create derivative works (for example, to convert between file formats, or crop the Cloud Content); and
- sublicense the foregoing rights to third parties acting on our behalf (for example, we may utilize trusted vendors and contractors subject to confidentiality and privacy restrictions to do Content Analytics on our behalf).
We will not (and cannot) grant a sublicense to a third party that is greater than the rights you give us.
- Content Analytics cannot involve public display of your Content or letting third parties improve their products with it Use & Processing
Under this clause 4.3(B), we do not have the right to, and we will not, publicly display your Content or allow third parties to improve their products with your Content.
- Content Analytics cannot involve public display of your Content or letting third parties improve their products with it Use & Processing
(C) You May Choose Not to Participate in Content Analytics.
- You license Adobe to analyze Cloud Content for Content Analytics to improve its Services; you may opt out Use & Processing
- You have the right to opt out of Content Analytics on your Content and of usage data use Use & Processing
- Opt-out Rights. You have the right to opt out of us performing Content Analytics using your Content ([https://www.adobe.com/go/contentanalysisfaq](https://www.adobe.com/go/contentanalysisfaq#_dnt)) and usage data ([https://www.adobe.com/go/usagedatafaq](https://www.adobe.com/go/usagedatafaq#_dnt)).
- Generative AI. We will not use your Content to train generative AI models except for Content you chose to submit to the Adobe Stock marketplace, and this use is governed by the separate Adobe Stock Contributor Agreement.
4.4 Sharing Your Content
(A) Sharing. Some Services and Software may provide features that allow you to Share your Content with other users or to make it public. “Share” means to email, post, transmit, stream, upload, or otherwise make available (whether to us or other users) through your use of the Services and Software. Other users may use, copy, modify, or re-share your Content in many ways. Please carefully consider what you choose to Share or make public as you are responsible for the Content that you Share.
- Content you Share or make public can be used, copied, modified or re-shared by others, and you are responsible for it Sharing & Disclosure
- You must not Share or generate Content that violates anyone’s Intellectual Property Rights Content & IP Rights
(B) Level of Access. We do not monitor or control what others do with your Content. You are responsible for determining the limitations that are placed on your Content and for applying the appropriate level of access to your Content. If you do not choose the access level to apply to your Content, the system may default to its most permissive setting. It is your responsibility to let other users know how your Content may be Shared and to adjust the setting related to accessing or Sharing your Content.
- Adobe does not monitor what others do with shared Content; the default access may be the most permissive Sharing & Disclosure
(C) Comments. Any comments that you submit through the Services and Software are not anonymous and may be viewed by other users. In some Services and Software, your comments may be deleted by you, by other users, or by us.
- Comments you submit are not anonymous and may be viewed by other users; they can be deleted by you, others or Adobe Sharing & Disclosure
(D) Removing Your Content. If you delete Content from the Services and Software, we will stop making that Content publicly available within a reasonable amount of time. Some copies of your Content may be retained for a period of time as part of our routine backups, and we are not responsible for any use of Content that you have Shared or made public.
- If you delete Content, Adobe stops making it public within a reasonable time; backups may keep copies Retention & Deletion
(E) Collaboration. Before you Share any Content through the Services, please review the Adobe Collaboration Space Product Specific Terms set forth in section 1.2 above as they apply to you and the Content you Share within Adobe collaboration environments.
- Review the Adobe Collaboration Space Product Specific Terms before you Share Content in collaboration environments Sharing & Disclosure
4.5 Content Removals and Appeals
If we remove your Content for violating the Terms, we will inform you of our decision via the email address you provided to us. If you believe that your Content was removed in error, you may submit an appeal by following the process outlined in our communication to you or at our [Transparency Center](https://www.adobe.com/trust/transparency.html).
- Adobe will email you if it removes your Content for violating the Terms; you can appeal Content & IP Rights
4.6 Feedback
#E1E1E1
Section 4.6 means:
Your feedback is always appreciated! When you choose to share your feedback with us, it helps improve our products and services.
- Feedback you give may be used freely by Adobe without payment, attribution or other obligation Content & IP Rights
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You may choose to provide us with feedback regarding the Services and Software, including in the form of ideas, suggestions, proposals, or examples involving your Content ("Feedback"). In such event, you agree that we are free to use the Feedback for our business purposes, including by incorporation into the Services and Software without any payment or attribution or other obligation to you.
- Feedback you give may be used freely by Adobe without payment, attribution or other obligation Content & IP Rights
5. Your Account
5.1 Account Information
You, as a Personal User or a Business User, are responsible for all activity that occurs via your account even if that activity is not by you or is without your knowledge or consent. You may not (A) share your account information (except with an authorized account administrator), whether intentionally or unintentionally; or (B) use another person’s account. Your account administrator may use your account information to manage your use and access to the Services and Software. For PhoneGap, we reserve the right to monitor and enforce subscription plan limits and restrictions, including, but not limited to, the right to charge for overages.
- You are responsible for all activity on your account and may not share account information or use another’s account Account & Service Control
- For PhoneGap, Adobe may monitor and enforce subscription plan limits, including charging for overages Charges & Financial Obligations
5.2 Account Security
You are responsible for taking reasonable steps to maintain the security and control of your Adobe Account. Adobe may require you to enable multi-factor authentication and provide a phone number or an alternate email for security purposes. Adobe assumes no responsibility for any loss that you may sustain due to a compromise of your account login credentials, or your failure to follow or act on any notices or alerts that we may send to your email address or telephone number. You are responsible for keeping your email address and telephone number up to date to receive any notices or alerts that we may send you, and you are also responsible for carefully reviewing any messages purporting to be from Adobe to ensure they are legitimate. We assume no responsibility if you are unable to access your Adobe Account because you cannot provide the appropriate login credentials, such as a password, email address, or telephone number. If you suspect that your Adobe Account or any of your security details have been compromised, please contact your account administrator or Adobe Customer Care [https://www.adobe.com/go/csupport_subscripterms](https://www.adobe.com/go/csupport_subscripterms#_dnt#_nohtml).
- You must keep your account secure and notices current; Adobe may require multi-factor authentication Security & Safeguards
- Adobe assumes no responsibility for losses from compromised credentials or ignored notices, or for lockouts Legal Rights & Agreement Rules
5.3 Free Account Inactivity
You are responsible for keeping your account active, which means you must sign in and use your account periodically to avoid any Content deletion, disruption or loss of access to the Services and Software, or termination of your account. If you don't sign into your account periodically, we reserve the right to assume your account is inactive, and you agree that we may permanently delete your Content stored in the account or close your account entirely. Prior to permanently deleting your Content or closing your account for inactivity, we will attempt to provide notice to you. For the avoidance of doubt, this section 5.3 (Free Account Inactivity) does not apply to paid accounts in good standing.
- Inactive free accounts may have Content permanently deleted or be closed; paid accounts in good standing are excluded Retention & Deletion
6. User Conduct
#E1E1E1
Section 6 means:
Adobe products should be used responsibly, and not used for things like selling or sharing accounts, generating illegal content, creating fake accounts, or committing fraud.
- You must use the Services responsibly; the conduct list gives examples and includes violating applicable law Account & Service Control
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You must use the Services and Software responsibly and not misuse the Services and Software. For example, you must not:
- You must use the Services responsibly; the conduct list gives examples and includes violating applicable law Account & Service Control
6.1 use the Services and Software without, or in violation of, a written license or agreement with Adobe;
- You must not use the Services without a license, or copy, modify, host, stream, sublicense or resell them Content & IP Rights
6.2 copy, modify, host, stream, sublicense, or resell the Services and Software;
- You must not use the Services without a license, or copy, modify, host, stream, sublicense or resell them Content & IP Rights
6.3 enable or allow others to use the Services and Software using your account information;
- You must not let others use your account or offer the Services as a hosted, outsourced or service-bureau service Account & Service Control
6.4 offer, use, or permit the use of or access to the Services and Software in a computer services business, third-party outsourcing service, on a membership or subscription basis, on a service bureau basis, on a time-sharing basis, as a part of a hosted service, or on behalf of any third party;
- You must not let others use your account or offer the Services as a hosted, outsourced or service-bureau service Account & Service Control
6.5 construct a database or dataset using, including, or comprised of the Adobe Content Files for the purpose of reverse engineering;
- You must not build Content Files datasets for reverse engineering, bypass the interface, or circumvent restrictions Security & Safeguards
6.6 access or attempt to access the Services and Software by any means other than the interface we provide or authorize;
- You must not build Content Files datasets for reverse engineering, bypass the interface, or circumvent restrictions Security & Safeguards
6.7 circumvent any access or use restrictions put into place to prevent certain uses of the Services and Software;
- You must not build Content Files datasets for reverse engineering, bypass the interface, or circumvent restrictions Security & Safeguards
6.8 Share or generate Content, including Creative Cloud Customer Fonts, or otherwise engage in behavior that violates anyone’s Intellectual Property Rights. “Intellectual Property Rights” means copyright, moral rights, trademark, trade dress, patent, trade secret, unfair competition, right of privacy, right of publicity, and any other proprietary rights;
- Adobe may remove your uploaded fonts if you lack the rights or they infringe, with no liability Content & IP Rights
- You must not Share or generate Content that violates anyone’s Intellectual Property Rights Content & IP Rights
6.9 Share or generate any Content or engage in behavior that is unlawful, harmful, threatening, obscene, violent, abusive, tortious, defamatory, libelous, vulgar, lewd, invasive of another’s privacy, hateful, or otherwise objectionable;
- You must not Share or generate unlawful, harmful or objectionable Content, or Content that sexualizes minors Content & IP Rights
6.10 Share or generate any Content that sexualizes minors or that is intended to facilitate inappropriate interactions with minors, other Adobe users, or the public;
- You must not Share or generate unlawful, harmful or objectionable Content, or Content that sexualizes minors Content & IP Rights
6.11 impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity, including not disclosing an applicable sponsorship or endorsement relationship when you leave a review;
- You must not impersonate others or misrepresent your affiliation, including undisclosed sponsorship in reviews Account & Service Control
6.12 attempt to disable, impair, or destroy the Services and Software;
- You must not disable or harm the Services, upload malware, or disrupt or harass other users Security & Safeguards
6.13 upload, transmit, store, or make available any Content, including Creative Cloud Customer Fonts, or code that contains any viruses, malicious code, malware, or any components designed to harm or limit the functionality of the Services and Software;
- You must not disable or harm the Services, upload malware, or disrupt or harass other users Security & Safeguards
6.14 disrupt, interfere with, or inhibit any other user from using the Services and Software (such as stalking, intimidation, harassment, or incitement or promotion of violence or self-harm);
- You must not disable or harm the Services, upload malware, or disrupt or harass other users Security & Safeguards
6.15 engage in chain letters, junk mail, pyramid schemes, phishing, spamming, or other unsolicited messages;
- You must not send spam or run phishing or fraud, or place advertisements in the Services without prior written approval Account & Service Control
6.16 engage in fraudulent activities, such as payment and refund fraud;
- You must not send spam or run phishing or fraud, or place advertisements in the Services without prior written approval Account & Service Control
6.17 place an advertisement of any products or services in the Services except with our prior written approval;
- You must not send spam or run phishing or fraud, or place advertisements in the Services without prior written approval Account & Service Control
6.18 use any data mining or similar data gathering and extraction methods in connection with the Services and Software, including data scraping for machine learning or other purposes;
- You must not use data mining or scraping on the Services, including scraping for machine learning Data Access & Collection
6.19 artificially manipulate or disrupt the Services and Software (such as manipulating appreciations on Behance or driving users to third-party sites);
- You must not manipulate the Services, create accounts to violate the Terms or evade termination, or frame the Services Account & Service Control
6.20 create Adobe accounts for the purpose of violating the Terms or our policies (or other types of actions taken by Adobe), including, but not limited to, creating fake accounts, or for circumventing account termination;
- You must not manipulate the Services, create accounts to violate the Terms or evade termination, or frame the Services Account & Service Control
6.21 manipulate or otherwise display the Services and Software by using framing or similar navigational technology; or
- You must not manipulate the Services, create accounts to violate the Terms or evade termination, or frame the Services Account & Service Control
6.22 violate applicable law.
- You must use the Services responsibly; the conduct list gives examples and includes violating applicable law Account & Service Control
7. Fees and Payment
7.1 Taxes and Third-Party Fees
You must pay any applicable taxes and third-party fees (including, for example, telephone toll charges, mobile carrier fees, ISP charges, data plan charges, credit card fees, VAT, foreign exchange fees, and foreign transaction fees). We are not responsible for these fees. Contact your financial institution with questions about fees. We may take steps to collect the fees you owe us. You are responsible for all related collection costs and expenses. If you are located in a different country from the applicable Adobe entity with which you are transacting (i.e., Adobe Inc. for North American customers, Adobe KK for Japanese customers, and Adobe Systems Software Ireland Limited for customers in all other countries), your payments will be made to a foreign entity.
- You must pay applicable taxes and third-party fees and collection costs; payments may go to a foreign Adobe entity Charges & Financial Obligations
7.2 Credit Card Information
You authorize us or our authorized vendor(s) to store your payment method and use it in connection with your use of the Services and Software as described in your Subscription and Cancellation Terms. To avoid interruption of your service, we may participate in programs supported by your card provider to try to update your payment information. You authorize us or our authorized vendor(s) to continue billing and charging your account for amounts owed with the information that we obtain.
- You authorize Adobe to store your payment method, try to update card details and keep billing amounts owed Charges & Financial Obligations
8. Your Warranty and Indemnification Obligations
8.1 Warranty
You must have: (A) all necessary licenses and permissions to use and Share your Content; and (B) the rights necessary to grant the licenses in the Terms.
- You must hold the licenses, permissions and rights needed to use and Share your Content and grant the Terms’ licenses Content & IP Rights
8.2 Indemnification
You will indemnify us and our subsidiaries, affiliates, officers, agents, employees, partners, and licensors from any claim(s), demand(s), loss(es), or damage(s), including reasonable attorneys’ fees, arising out of, or related to:
- You must indemnify Adobe and related parties for claims arising from your Content, use, user interactions or violations Legal Rights & Agreement Rules
(A) your Content, including, but not limited to Creative Cloud Customer Fonts;
- You must indemnify Adobe and related parties for claims arising from your Content, use, user interactions or violations Legal Rights & Agreement Rules
(B) your use of the Services and Software (as applicable);
- You must indemnify Adobe and related parties for claims arising from your Content, use, user interactions or violations Legal Rights & Agreement Rules
(C) your interactions with any other users (including Third-Party Entitlement Holders); or
- You must indemnify Adobe and related parties for claims arising from your Content, use, user interactions or violations Legal Rights & Agreement Rules
(D) your violation of the Terms (“Matter”).
- You must indemnify Adobe and related parties for claims arising from your Content, use, user interactions or violations Legal Rights & Agreement Rules
We have the right to control the defense of any Matter subject to indemnification by you with counsel of our own choosing. You will fully cooperate with us in the defense of any Matter.
- Adobe controls the defense of indemnified Matters with its own counsel and you must cooperate Legal Rights & Agreement Rules
9. DISCLAIMERS OF WARRANTIES
9.1
Unless stated in the Product Specific Terms, the Services and Software are provided “AS-IS.” To the maximum extent permitted by law, Adobe, its affiliates, and third-party providers (“Covered Parties”) disclaim all warranties, express or implied, including the implied warranties of non-infringement, merchantability, and fitness for a particular purpose. The Covered Parties make no commitments about the content within the Services. The Covered Parties further disclaim any warranty that (A) the Services and Software will meet your requirements or will be constantly available, uninterrupted, timely, secure, or error-free; (B) the results obtained from the use of the Services and Software will be effective, accurate, or reliable; (C) the quality of the Services and Software will meet your expectations; or (D) any errors or defects in the Services and Software will be corrected.
- Services are “AS-IS” unless Product Specific Terms say otherwise; warranties are disclaimed as far as the law permits Legal Rights & Agreement Rules
9.2
The Covered Parties specifically disclaim all liability for any actions resulting from your use of any Services and Software. You may use and access the Services and Software at your own discretion and risk, and you are solely responsible for any damage to your computer system or loss of data that results from the use of and access to any Service and Software.
- You use the Services at your own risk and are solely responsible for damage to your computer or loss of data Legal Rights & Agreement Rules
9.3
If you post your Content on our servers to publicly Share through the Services, the Covered Parties are not responsible for: (A) any loss, corruption, or damage to your Content; (B) the deletion of Content by anyone other than Adobe; or (C) the inclusion of your Content by third parties on other websites or in other media.
- For Content you publicly Share, Adobe is not responsible for loss, deletion by others or third-party reuse Sharing & Disclosure
10. LIMITATION OF LIABILITY
10.1
Unless stated in the Product Specific Terms, in no event shall the Covered Parties be liable to you or anyone else for any special, incidental, indirect, consequential, moral, exemplary or punitive damages whatsoever, regardless of cause, including losses and damages (A) resulting from loss of use, data, reputation, revenue, or profits; (B) based on any theory of liability, including breach of contract or warranty, negligence, or other tortious action; or (C) arising out of or in connection with your use of or access to the Services and Software. Nothing in the Terms limits or excludes our liability for gross negligence, intentional misconduct of Adobe or its employees, death, or personal injury.
- No liability for indirect or consequential damages, except gross negligence, intentional misconduct, death or injury Legal Rights & Agreement Rules
10.2
Our total liability in any matter arising out of or related to the Terms is limited to the greater of (A) US $100; or (B) the aggregate amount that you paid for access to the Services and Software during the three-month period preceding the event giving rise to the liability. Our suppliers will have no liability in any matter arising out of or related to the Terms.
- Adobe’s total liability is capped at the greater of US $100 or three months of fees paid; suppliers have none Legal Rights & Agreement Rules
10.3
These limitations and exclusions in this section 10 (Limitation of Liability) apply to the maximum extent permitted by law even if (A) a remedy does not fully compensate you for any losses or fails of its essential purpose; or (B) the Covered Parties knew or should have known about the possibility of damages.
- Liability limits apply even if a remedy fails or Adobe knew of the risk, and the Terms are your exclusive remedy Legal Rights & Agreement Rules
10.4
The Terms set forth the entire liability of the Covered Parties as well as your exclusive remedy with respect to access and use of the Services and Software.
- Liability limits apply even if a remedy fails or Adobe knew of the risk, and the Terms are your exclusive remedy Legal Rights & Agreement Rules
11. Termination
#E1E1E1
Section 11 means:
You can cancel your subscription at any time, but fees may apply. If you violate any of our terms, Adobe has the right to terminate or suspend your account.
- You may cancel at any time, but outstanding and early cancellation fees remain owed Charges & Financial Obligations
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11.1 Termination by You
You may cancel your subscription and terminate your use of the Services and Software at any time. Cancellation or termination of your account does not relieve you of any obligation to pay any outstanding fees associated with your subscription, including, but not limited to early cancellation fees.
- You may cancel at any time, but outstanding and early cancellation fees remain owed Charges & Financial Obligations
11.2 Termination by Us
Unless stated in the Product Specific Terms, we may at any time immediately terminate or suspend your right to use and access the Services and Software if in Adobe's sole discretion:
- Adobe may immediately terminate or suspend your access in its sole discretion on seven listed grounds Account & Service Control
(A) you breach any provision of the Terms (or act in a manner that clearly shows you do not intend to, or are unable to, comply with the Terms);
- Adobe may immediately terminate or suspend your access in its sole discretion on seven listed grounds Account & Service Control
(B) you fail to make the timely payment of fees for the Services and Software, if any;
- Adobe may immediately terminate or suspend your access in its sole discretion on seven listed grounds Account & Service Control
(C) you physically, verbally, or through other means abuse, threaten, bully, or harass us or our personnel (in such circumstances, we may alternatively suspend or restrict your access to the Services and Software);
- Adobe may immediately terminate or suspend your access in its sole discretion on seven listed grounds Account & Service Control
(D) you have repeatedly made complaints in bad faith or without a reasonable basis, and continue to do so after we have asked you to stop (in such circumstances, we may alternatively suspend or restrict your access to the Services or Software);
- Adobe may immediately terminate or suspend your access in its sole discretion on seven listed grounds Account & Service Control
(E) continuing to provide the Software or Services to you would violate any applicable law;
- Adobe may immediately terminate or suspend your access in its sole discretion on seven listed grounds Account & Service Control
(F) we elect to discontinue the Services and Software, in whole or in part if it becomes impractical for us to continue offering Services in your region due to change of law, or other reason; or
- Adobe may immediately terminate or suspend your access in its sole discretion on seven listed grounds Account & Service Control
(G) there has been an extended period of inactivity in your free account.
- Adobe may immediately terminate or suspend your access in its sole discretion on seven listed grounds Account & Service Control
If we terminate the Terms, or your use of the Services and Software for reasons other than for cause, as listed in any of Sections (A) to (D) and (G) above, we will make reasonable efforts to notify you via the email address you provide to us, at least thirty (30) days prior to termination, with instructions on how to retrieve your Content. If we terminate your use of the Services and Software for reasons listed in Sections (E) or (F), we may, in our sole discretion, provide you with a pro rata refund for any prepaid, unused fees for that Service or Software. Upon termination by us, you may lose access to your Content.
- Notice, refunds and Content access on termination by Adobe depend on the reason; you may lose access to Content Retention & Deletion
11.3 Survival
Upon the expiration or termination of the Terms, some or all of the Services and Software may cease to operate without prior notice. Your indemnification obligations, our warranty disclaimers and limitations of liabilities, and the dispute resolution provisions stated in the Terms will survive.
- Services may stop without notice after termination; indemnity, disclaimers, liability limits and dispute terms survive Legal Rights & Agreement Rules
11.4 Account Deactivations and Appeals
If you believe your Adobe Account has been deactivated in error, you may submit an appeal by following the process outlined when you attempt to log into your account or at our [Transparency Center](https://www.adobe.com/go/transparencycenter#_dnt#_nohtml). If you have any related questions, please contact [Adobe Customer Care](https://www.adobe.com/go/csupport_subscripterms#_dnt#_nohtml).
- If you think your account was deactivated in error, you can appeal through the login process or Transparency Center Account & Service Control
12. Trade Sanctions and Export Control Compliance
The Services and Software, and your use of them, are subject to laws, restrictions, and regulations of the United States and other jurisdictions that govern the import, export, and use of the Services and Software. By using the Services and Software, you agree to comply with all such laws, restrictions, and regulations, and you warrant that you are not prohibited from receiving the Services and Software by the laws of any jurisdiction. Additionally, you agree not to upload to or transmit over any Services or Software any content that is controlled for export from the United States (including technical data controlled under the US International Traffic in Arms Regulations and technology controlled under the US Export Administration Regulations) without prior written approval from Adobe.
- You must follow export and trade laws and may not upload export-controlled content without Adobe’s written approval Legal Rights & Agreement Rules
13. Australian Consumer Law
Nothing in the Terms is intended to exclude, restrict, or modify any consumer rights under the Competition and Consumer Act 2010 (Cth) (“CCA”) or any other legislation which may not be excluded, restricted, or modified by agreement. If the CCA or any other legislation implies a condition, warranty, or term into the Terms or provides statutory guarantees in connection with the Terms, in respect of goods or services supplied (if any), our liability for breach of such a condition, warranty, other term or guarantee is limited (at our election), to the extent it is able to do so: (A) in the case of supply of goods, our doing any one or more of the following: (1) replacing the goods or supplying equivalent goods; (2) repairing the goods; (3) paying the cost of replacing the goods or of acquiring equivalent goods; and (4) paying the cost of having the goods repaired; or (B) in the case of supply of services, our doing either or both of the following: (1) supplying the services again; and (2) paying the cost of having the services supplied again.
- Australian consumer-law rights are not excluded; liability for statutory guarantees may be limited to listed remedies Legal Rights & Agreement Rules
14. Dispute Resolution, Class Action Waiver, Arbitration Agreement
Adobe Customer Care is available to address most concerns that you may have regarding Adobe’s Services and Software. Contact Adobe Customer Care here: [https://www.adobe.com/go/csupport_subscripterms](https://www.adobe.com/go/csupport_subscripterms#_dnt#_nohtml).
- Adobe Customer Care is the first stop for most concerns Legal Rights & Agreement Rules
14.1 Notice of Claim and Required Information Dispute Resolution Process
#E1E1E1
Section 14.1 means:
You agree to notify Adobe of any dispute and try to resolve it amicably. If that doesn’t work, the dispute will be decided either in small claims court or through arbitration. But let’s try the amicable route first.
- Before any legal action you must send a written Notice of Claim and wait 30 days Legal Rights & Agreement Rules
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If you have any concern or dispute that Adobe Customer Care is unable to resolve (“Claim”), you agree to first try to resolve the dispute informally and in good faith by contacting us and providing a written Notice of Claim to the address provided in section 18.2 (Notice to Adobe). The Notice of Claim must provide Adobe with fair notice of your identity, a description of the nature and basis of your Claim, and the relief you are seeking, including the specific amount of any monetary relief you are seeking, and cannot be combined with a Notice of Claim for other individuals. If any dispute related to your Claim is not resolved within 30 days of receipt, any resulting legal actions must be resolved through either small claims court or final and binding arbitration, including any dispute about whether arbitration is required for the dispute, subject to the exceptions set forth below. Neither party shall initiate legal action until 30 days after the Notice of Claim is received. This agreement to arbitrate shall apply, without limitation, to all claims that arose or were asserted before the effective date of the Terms. The arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability or enforceability of the Terms or formation of the Terms, including whether any dispute between us is subject to arbitration (i.e., the arbitrator will decide the arbitrability of any dispute) and whether all or any part of these Terms are void or voidable. Claims related to the Terms, Services, or Software are permanently barred if not brought within one year of the event resulting in the Claim.
- Before any legal action you must send a written Notice of Claim and wait 30 days Legal Rights & Agreement Rules
- Unresolved Claims go to small claims court or final, binding arbitration, with exceptions and a 30-day opt-out Legal Rights & Agreement Rules
- Claims related to the Terms, Services or Software are permanently barred if not brought within one year Legal Rights & Agreement Rules
- Either party may choose small claims court for eligible Claims, even after arbitration is filed Legal Rights & Agreement Rules
14.2 No Class Actions
You may only resolve disputes with us on an individual basis, and you may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Nonetheless, if any portion of this class action waiver is deemed unenforceable or invalid as to a particular remedy, then that remedy (and only that remedy) must be severed from the arbitration and may be sought in court. The parties agree, however, that any adjudication of remedies not subject to arbitration shall be stayed pending the outcome of any arbitrable claims and remedies.
- You may resolve disputes only individually and may not bring or join class, consolidated or representative actions Legal Rights & Agreement Rules
14.3 Arbitration Rules
If you reside in the Americas, JAMS will administer the arbitration in Santa Clara County, California, USA, pursuant to its Streamlined Arbitration Rules and Procedures and also its Mass Arbitration Procedures and Guidelines for any action in which you are represented by a law firm or collection of law firms that has filed at least 25 arbitration demands of a similar nature against Adobe within a year. If you reside in Australia, New Zealand, Japan, mainland China, Hong Kong, Macau, Taiwan, South Korea, India, Sri Lanka, Bangladesh, Nepal, or a member state of the Association of Southeast Asian Nations (ASEAN), then the Singapore International Arbitration Centre (SIAC) will administer the arbitration in Singapore under its Rules of Arbitration, which rules are deemed to be incorporated by reference in this section. Otherwise, the London Court of International Arbitration (LCIA) will administer the arbitration in London, UK under the LCIA Arbitration Rules. There will be one arbitrator that you and Adobe mutually select. The arbitration will be conducted in the English language, but any witness whose native language is not English may give testimony in the witness’ native language, with simultaneous translation into English (at the expense of the party presenting the witness). Judgment upon the award rendered may be entered and will be enforceable in any court of competent jurisdiction having jurisdiction over you and us. In the event of a conflict between the rules of the arbitration provider and the Terms, including with respect to the assessment of the fees and costs of arbitration, the Terms will govern.
- Arbitration provider and place depend on where you live: JAMS in California, SIAC in Singapore, or LCIA in London Legal Rights & Agreement Rules
- Arbitration uses one mutually selected arbitrator, English, and the Terms prevail over provider rules Legal Rights & Agreement Rules
14.4 Arbitration Fees and Costs
Payment of all filing, administration, and arbitrator fees and costs of arbitration will be governed by the rules of the arbitration provider. Notwithstanding the above, if you are unable to afford fees or costs of arbitration, Adobe will pay them. If the arbitrator finds that either the substance of a Claim or the relief sought in arbitration was frivolous, or a Claim was brought for an improper purpose, the parties may seek to re-allocate the fees and costs of arbitration, according to the rules of the arbitration provider.
- Arbitration fees follow the provider’s rules, but Adobe pays if you cannot afford them Charges & Financial Obligations
14.5 Exceptions to Arbitration – Small Claims and Injunctive Relief
- Unresolved Claims go to small claims court or final, binding arbitration, with exceptions and a 30-day opt-out Legal Rights & Agreement Rules
Notwithstanding the foregoing, either party may elect to have any Claim that is subject to the jurisdiction of small claims court decided in small claims court in Santa Clara County, California, USA, or the county of your residence. If either party files a Claim in arbitration that could have been brought in small claims court, the other party may provide notice that it wants the case decided in small claims court before the appointment of an arbitrator, and the arbitrator shall administratively close the case before assessing any fees, and the party bringing the Claim must proceed in small claims court in lieu of arbitration. Any dispute about whether a Claim qualifies for small claims court shall be resolved by that court, not by an arbitrator. In the event of any such dispute, the arbitration proceeding shall remain closed unless and until a decision by the small claims court that the Claim should proceed in arbitration. Additionally, either party shall be entitled to apply for preliminary injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction, such as in the event of your or others’ unauthorized access to or use of the Services or Software in violation of the Terms. If a party has a dispute in which they seek to obtain both preliminary injunctive relief and other forms of relief, the party may go to court to seek preliminary injunctive relief but must arbitrate its claims or seek relief in small claims court for all other forms of relief.
- Unresolved Claims go to small claims court or final, binding arbitration, with exceptions and a 30-day opt-out Legal Rights & Agreement Rules
- Either party may choose small claims court for eligible Claims, even after arbitration is filed Legal Rights & Agreement Rules
- Either party may seek preliminary injunctive relief in court anywhere; other relief stays in arbitration or small claims Legal Rights & Agreement Rules
14.6 Acceptance of Arbitration and Right to Opt Out
Within the first thirty (30) days of your use of the Services and Software or the date of the last update to section 14 (Dispute Resolution, Class Action Waiver, Arbitration Agreement) of the Terms, whichever is later, you have the right to opt out of the arbitration and class action waiver provisions of section 14 (Dispute Resolution, Class Action Waiver, Arbitration Agreement) by sending us written notice of your decision at the address set forth in section 18.2 (Notice to Adobe) or via email at ContractNotifications@adobe.com. If you opt out of these provisions, Adobe will also not be bound by them.
- Unresolved Claims go to small claims court or final, binding arbitration, with exceptions and a 30-day opt-out Legal Rights & Agreement Rules
- You may resolve disputes only individually and may not bring or join class, consolidated or representative actions Legal Rights & Agreement Rules
- You can opt out of arbitration and the class action waiver within 30 days of first use or the last update to section 14 Legal Rights & Agreement Rules
15. Audit Rights
#E1E1E1
Section 15 means:
Adobe has the right to verify that businesses’ use of our products and services is in compliance with our terms. This doesn’t apply to individuals using their personal (non-business) account or profile.
- Adobe may audit a Business’s use of the Services up to once every 12 months and require it to fix any license shortfall Legal Rights & Agreement Rules
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If you are a Business, then we may, no more than once every twelve (12) months, upon at least seven (7) days’ prior notice to you, appoint our personnel or an independent third-party auditor who is obliged to maintain confidentiality, to inspect (including manual inspection, electronic methods, or both) your records, systems, and facilities to verify that your installation and use of Services or Software comply with our Terms. Additionally, you will provide us with all records and information requested by us within thirty (30) days of our request in order for us to verify that the installation and use of any and all Services and Software is in conformity with your valid licenses. If the verification discloses a shortfall in conformity with the licenses for the Services and Software, you will immediately acquire any necessary licenses, subscriptions, and applicable back maintenance and support or other applicable action in order to remedy any such non-conformity(ies).
- Adobe may audit a Business’s use of the Services up to once every 12 months and require it to fix any license shortfall Legal Rights & Agreement Rules
16. Updates to Services and Software and Availability
16.1 Updates to the Services and Software
We may modify, update, or discontinue the Services and Software (including any portions or features), which modifications, updates or discontinuations may, for clarity, be detrimental or result in a diminishment of value to you, at any time, without liability to you or anyone else. For changes to paid offerings that, in Adobe’s reasonable discretion, are detrimental or result in a material diminishment of value to you, we will make reasonable commercial efforts to notify you of such modification, update, or discontinuation. If we discontinue the Services or Software in its entirety, we will use reasonable commercial efforts to allow you to transition your Content, and we may provide you with a pro rata refund for any unused fees for that Service or Software that you prepaid.
- Adobe may modify or discontinue Services without liability, with best-efforts notice of detrimental paid changes Account & Service Control
16.2 Availability
Our webpages may be accessible worldwide, but this does not mean all Services and Software are available in your country or that user-generated content available via the Services and Software is legal or available in your country. Access to certain Services (or certain Service features) or Software may be blocked in certain countries. Users in China are not permitted to access or use any online services within our Services and Software and must purchase the Services and Software specifically made available to users in China for use in China. It is your responsibility to make sure your use of the Services and Software is legal or available where you use them. Services and Software are not available in all languages.
- Services may be unavailable or blocked in some countries; users in China may not use the online services Legal Rights & Agreement Rules
17. No Modifications, Reverse Engineering, Artificial Intelligence/Machine Learning (AI/ML)
#E1E1E1
Section 17 means:
We invest in our technology and services and don’t allow you to recreate or attempt to recreate our products.
- You must not modify, adapt, reverse engineer or decompile the Services and Software, which Adobe treats as confidential Content & IP Rights
Our products are meant to support creativity and productivity, not to create AI training datasets.
- You must not use the Services or their output to create, train, test or improve machine learning or AI systems Content & IP Rights
Other than the reverse engineering activities and attempts to recreate our products described below, you can use Firefly and our generative AI tools to generate content for any other legal purpose.
- You must not use the Services or their output to create, train, test or improve machine learning or AI systems Content & IP Rights
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Certain elements of the Services and Software constitute our (or our licensors’) confidential information. Except as expressly permitted in the Terms, you must not (and must not allow third parties to): (A) modify, port, adapt, or translate any portion of the Services or Software; (B) reverse engineer (including but not limited to monitoring or tracking the inputs and outputs flowing through a system or an application in order to recreate that system), decompile, disassemble, or otherwise attempt to discover, within any Service or Software, the source code, data representations or underlying algorithms, processes, methods, and any other portion of such Service or Software; or (C) use the Services or Software, or any content, data, output, or other information received or derived from the Services or Software, to directly or indirectly create, train, test, or otherwise improve any machine learning algorithms or artificial intelligence system, including but not limited to any architectures, models, or weights. If the laws of your jurisdiction give you the right to decompile the Services or Software to obtain information necessary to render the licensed portions of the Services or Software interoperable with other software, you must first request such information from us. We may, in our discretion, either provide such information to you or impose reasonable conditions, including a reasonable fee, on your decompilation of the Services or Software to ensure that our and our licensors’ and suppliers’ proprietary rights in the Services and Software are protected.
- You must not modify, adapt, reverse engineer or decompile the Services and Software, which Adobe treats as confidential Content & IP Rights
- You must not use the Services or their output to create, train, test or improve machine learning or AI systems Content & IP Rights
- Where local law lets you decompile for interoperability, you must first ask Adobe, which may set reasonable conditions Content & IP Rights
18. Miscellaneous
18.1 English Version
The English version of the Terms will be the version used when interpreting or construing the Terms.
- The English version of the Terms is used for interpretation Legal Rights & Agreement Rules
18.2 Notice to Adobe
You may send notices to us at the following address: Adobe Inc., 345 Park Avenue, San Jose, California, 95110-2704, USA, Attention: General Counsel.
- Before any legal action you must send a written Notice of Claim and wait 30 days Legal Rights & Agreement Rules
- Notices to Adobe go to its San Jose address; Adobe may notify you by email, mail or postings in the Services Legal Rights & Agreement Rules
18.3 Notice to You
We may notify you by your email or postal mail associated with your account, postings within the Services, or other legally accepted means. It is your responsibility to keep your account information current to receive notifications.
- Notices to Adobe go to its San Jose address; Adobe may notify you by email, mail or postings in the Services Legal Rights & Agreement Rules
18.4 Non-Assignment
You may not assign or otherwise transfer the Terms or your rights and obligations under the Terms, in whole or in part, without our written consent, and any such attempt will be void. We may assign or transfer our rights under the Terms to a third party without your consent.
- You may not transfer the Terms without Adobe’s consent, but Adobe may assign its rights without yours Legal Rights & Agreement Rules
18.5 Government Terms
If you are a U.S. government entity, or if the Terms are or become subject to the Federal Acquisition Regulations (FAR), then the Services and Software, provided under the Terms are “Commercial Product(s) or Commercial Service(s)”, as those terms are defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” and services related thereto, as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through §227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are licensed to U.S. Federal Government End Users (A) only as Commercial Products and Services; and (B) with only those rights as are granted to all other end users pursuant to the Terms. Unpublished rights are reserved under the laws of the United States.
- U.S. government users receive the Services as commercial products with only the rights granted to other end users Legal Rights & Agreement Rules
18.6 Headings
Headings used in the Terms are provided for convenience only and will not be used to construe meaning or intent.
- Headings do not affect meaning, invalid provisions are severed, and non-enforcement is not a waiver Legal Rights & Agreement Rules
18.7 Severability
If any provision of the Terms is held invalid or unenforceable for any reason, the remainder of the Terms will continue in full force and effect and such provision shall be ineffective only to the extent of such invalidity or unenforceability.
- Headings do not affect meaning, invalid provisions are severed, and non-enforcement is not a waiver Legal Rights & Agreement Rules
18.8 No Waiver
Our failure to enforce or exercise any provision of the Terms is not a waiver of that provision.
- Headings do not affect meaning, invalid provisions are severed, and non-enforcement is not a waiver Legal Rights & Agreement Rules
18.9 Force Majeure
Neither party will be liable to the other for any delay or failure to perform any obligation (other than your payment obligations to Adobe) under the Terms if the delay or failure is due to unforeseen events, which occur after the effectiveness of the Terms and which are beyond the reasonable control of the parties, such as strikes, blockade, war, terrorism, riots, natural disasters, refusal of license by the government or other governmental agencies, in so far as such an event prevents or delays the affected party from fulfilling its obligations and such party is not able to prevent or remove the force majeure at reasonable cost.
- Neither party is liable for delays from unforeseen events beyond reasonable control, except your payment obligations Legal Rights & Agreement Rules
19. DMCA
We respect the Intellectual Property Rights of others, and we expect our users to do the same. We will respond to clear notices of copyright infringement consistent with the Digital Millennium Copyright Act (“DMCA”). You can learn more about Adobe’s IP Takedown policies and practices here: [https://www.adobe.com/legal/dmca.html](https://www.adobe.com/legal/dmca.html).
- Adobe responds to clear copyright infringement notices consistent with the DMCA Content & IP Rights
Adobe Inc.: 345 Park Avenue, San Jose, California 95110-2704, USA.
- The document lists addresses for Adobe Inc., Adobe Systems Software Ireland Limited and Adobe KK Legal Rights & Agreement Rules
Adobe Systems Software Ireland Limited: 4-6 Riverwalk, City West Business Campus, Saggart, Dublin 24, Republic of Ireland
- The document lists addresses for Adobe Inc., Adobe Systems Software Ireland Limited and Adobe KK Legal Rights & Agreement Rules
Adobe KK: Gate City Ohsaki East Tower, 1-11-2 Ohsaki, Shinagawa-ku, Tokyo 141-0032, Japan
- The document lists addresses for Adobe Inc., Adobe Systems Software Ireland Limited and Adobe KK Legal Rights & Agreement Rules
Adobe_General_Terms_of_Use-en_US_20251003
- The Terms list linked documents, including Subscription and Cancellation Terms, Privacy Policy and data protection terms Legal Rights & Agreement Rules
General Terms of Use Hyperlinked Document List (listed in order of mention above):
- The Terms list linked documents, including Subscription and Cancellation Terms, Privacy Policy and data protection terms Legal Rights & Agreement Rules
- Subscription and Cancellation Terms: [https://www.adobe.com/legal/subscription-terms.html](https://www.adobe.com/legal/subscription-terms.html)
- The Terms list linked documents, including Subscription and Cancellation Terms, Privacy Policy and data protection terms Legal Rights & Agreement Rules
- K-12 (Primary and Secondary) and Higher Education Additional Terms for Student Data: https://www.adobe.com/cc-shared/assets/pdf/legal/servicetou/adobe-edu-terms-en-us-20251103.pdf
- The Terms list linked documents, including Subscription and Cancellation Terms, Privacy Policy and data protection terms Legal Rights & Agreement Rules
- Personal content stored in Creative Cloud and Document Cloud for teams or enterprise cloud storage HelpX: [https://helpx.adobe.com/enterprise/kb/business-storage.html](https://helpx.adobe.com/enterprise/kb/business-storage.html)
- The Terms list linked documents, including Subscription and Cancellation Terms, Privacy Policy and data protection terms Legal Rights & Agreement Rules
- Privacy Policy: [https://www.adobe.com/privacy/policy.html](https://www.adobe.com/privacy/policy.html)
- The Terms list linked documents, including Subscription and Cancellation Terms, Privacy Policy and data protection terms Legal Rights & Agreement Rules
- Adobe Privacy Choices: [https://www.adobe.com/privacy/opt-out.html](https://www.adobe.com/privacy/opt-out.html)
- The Terms list linked documents, including Subscription and Cancellation Terms, Privacy Policy and data protection terms Legal Rights & Agreement Rules
- Content Analysis FAQ: [https://helpx.adobe.com/manage-account/using/machine-learning-faq.html](https://helpx.adobe.com/manage-account/using/machine-learning-faq.html)
- The Terms list linked documents, including Subscription and Cancellation Terms, Privacy Policy and data protection terms Legal Rights & Agreement Rules
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