Medical, dental, pharmacy, managed behavioral health and vision plans notice of privacy practices

Aetna / CVS Health · Official agreement

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2 of 54 cards in Data Access & Collection

Data Access & Collection · Company practice

Where Aetna gets information about you

Aetna gets information about you from many sources, including from you. It can also get it from your employer or benefits plan sponsor (if applicable), other insurers, HMOs or third-party administrators, and health care providers such as doctors.

Supporting quotations

We get information about you from many sources, including from you.
But we also can get it from your employer or benefits plan sponsor (if applicable), other insurers, HMOs or third-party administrators, and health care providers such as doctors.

Qualifications & exceptions

  • An employer or benefits plan sponsor is a source only "if applicable".
  • The sources named are examples of "many sources"; the list is not stated to be complete.

Data Access & Collection · Context

What counts as Protected Health Information

The notice calls the information it collects Protected Health Information (PHI). It includes personal information that may identify you and is not public, and information about your health, medical conditions, prescriptions, and payment for health care products or services. The notice says PHI may include demographic data (such as name or address), health details (such as medical history), test results (such as a lab test), insurance information (such as your member ID), and other information used to identify you or linked to your health care or health care coverage.

Supporting quotations

This is called Protected Health Information (PHI).
It includes personal information that may identify you that is not public information.
And it includes information about your health, medical conditions, prescriptions, and payment for health care products or services.
Demographic data (like your name or address)
Health details (like a medical history)
Test results (like a lab test)
Insurance information (like your member ID)
Other information used to identify you or that’s linked to your health care or health care coverage

Qualifications & exceptions

  • The list of examples is introduced with "It may include", so it is illustrative; the last item is a catch-all for other information used to identify you or linked to your health care or coverage.