Medical, dental, pharmacy, managed behavioral health and vision plans notice of privacy practices

Aetna / CVS Health · Official agreement

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Retention & Deletion · Company practice

PHI is not destroyed when your coverage ends

Aetna says it does not destroy your PHI even when you end your coverage with it. It may need to use and share the PHI even after coverage terminates, for the reasons described in the notice, and it will continue to protect your information against inappropriate use or disclosure.

Supporting quotations

We don’t destroy your PHI even when you end your coverage with us. We may need to use and share it even after your coverage terminates. (We describe the reasons for using or sharing in this Notice). We will continue to protect your information against inappropriate use or disclosure.

Qualifications & exceptions

  • Post-coverage use and sharing is limited to the reasons described in the notice.

Not stated here

  • The notice gives no retention period and no way to ask Aetna to delete PHI after coverage ends.