This policy covers how Airbnb, Inc. and its affiliates process personal information on the Airbnb Platform
The Privacy Policy explains how Airbnb, Inc. and its affiliates (together "Airbnb") process personal information in relation to your use of the Airbnb Platform. The saved version is the one last updated February 5, 2026. The policy itself warns that, depending on where you live and what you are doing on the platform, additional supplemental privacy pages may also apply to you.
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Last Updated: February 5, 2026
This Privacy Policy describes how Airbnb, Inc. and its affiliates ("we," "us," or "Airbnb"), process personal information in relation to your use of the Airbnb Platform.
Qualifications & exceptions
Supplemental privacy pages may apply depending on where you live and what you do on the platform.
Not stated here
Whether a later version replaced the February 5, 2026 text is not shown by this saved copy.
Use & Processing · Context
"Personal information" means information that is related to or could reasonably be linked to a person
The policy defines personal information broadly: any information related to, associated with, or that could reasonably be linked to an identified or identifiable individual. So the policy's rules reach not only names and contact details but also data that could be tied back to you.
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“Personal information” refers to any information which is related to, associated with, or could be reasonably linked to an identified or identifiable individual.
Airbnb uses personal information for the purposes listed in section 4, including building and improving its AI
Airbnb uses personal information to carry out the processing described in the subsections of section 4. This expressly includes using AI technologies that Airbnb develops and improves using your personal information. The policy points to section 9 (Your Rights) for how to control Airbnb's use of your information; there it says that if you do not want Airbnb to use your personal information to develop and improve AI models that power certain features, you can set your preferences as described on a linked page.
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We use personal information to carry out the processing described in the sub-sections below. This includes using AI technologies that we develop and improve using your personal information.
See section 9 for information about Your Rights and how to control Airbnb’s use of your personal information.
In addition, if you do not want Airbnb to use your personal information to develop and improve AI models that power certain features on Airbnb, you can set your preferences as described here.
Qualifications & exceptions
An AI-training preference exists, but the linked page describing it was not supplied, so its scope is unknown.
Not stated here
Which AI models or features the preference covers, and whether it applies retroactively, is not stated.
Use & Processing · Company practice
Airbnb uses your data to run the platform, payments, bookings, messaging, support and notifications
To provide the Airbnb Platform, Airbnb processes personal information to: let you access the platform and make and receive payments; let you purchase, participate in or offer a Listing; let you communicate and engage with others; process and respond to your requests; provide support; send messages, updates, security alerts and account notifications; determine your country or state of residence by automated review of your account information and platform interactions (see section 8); and enable your use of its products and accommodation services.
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We process personal information to:
enable you to access the Airbnb Platform and make and receive payments,
enable you to purchase, participate in, or offer a Listing,
enable you to communicate and engage with others,
process and respond to your request,
provide you with support,
send you messages, updates, security alerts, and account notifications,
determine your country or state of residence based on automated review of your account information and your interactions with the Airbnb Platform, as described in "Changing Your Country or State of Residence", and
enable your use of our products and accommodation services.
Qualifications & exceptions
Your country or state of residence is decided by automated review, which in turn affects which Airbnb company controls your data (section 8).
Use & Processing · Company practice
Your data is used for analytics, research, product development, AI development and support training
To develop and improve the Airbnb Platform, Airbnb processes personal information to perform analytics, debug and conduct research; develop and improve its AI; develop and improve its products and services; and provide customer service training.
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We process personal information to:
perform analytics, debug, and conduct research,
develop and improve our AI,
develop and improve our products and services, and
provide customer service training.
Use & Processing · Company practice
Airbnb uses your data to send marketing, personalize and measure ads, run promotions and invite you to events
To provide, personalize, measure and improve its advertising and marketing, Airbnb processes personal information to send promotional, advertising and marketing messages; show, personalize, measure and improve its advertising; administer referral programs, rewards, surveys, sweepstakes, contests and other promotions sponsored or managed by Airbnb or its third-party partners; analyze characteristics and preferences to send marketing it thinks may interest you; and invite participants to events and relevant opportunities.
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We process personal information to:
send promotional, advertising, and marketing messages, and other information,
show, personalize, measure, and improve our advertising,
administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Airbnb or its third-party partners,
analyze characteristics and preferences to send promotional messages, marketing, advertising, and other information that we think might be of interest to you, and
invite participants to events and relevant opportunities.
Not stated here
No marketing opt-out is described in this section; the Account settings controls in section 9 are linked but not detailed.
Use & Processing · Company practice
Airbnb scans your messages, mostly automatically, and scans all uploaded images for illegal content
Airbnb may review, scan or analyze your communications on or enabled through the Airbnb Platform for purposes disclosed in the policy, including safety, support and product enhancement. For example, to prevent fraud it scans and analyzes messages to mask contact information and references to other sites. Subject to applicable law, it scans and analyzes all images users upload in message threads, profiles and Listings for certain illegal or inappropriate activity, such as evidence of child exploitation, to identify and report content violations to the appropriate authorities. Airbnb uses automated methods where reasonably possible but may occasionally review communications manually, for example for investigations or customer support. Its vendors or partners may also review, scan and analyze communications for such purposes.
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4.6.1 Purpose.
We may review, scan, or analyze your communications on or enabled through the Airbnb Platform for purposes disclosed in this Privacy Policy, including safety, support, product enhancement, and as described in Why we review messages on Airbnb. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other sites. Subject to applicable law, we scan and analyze all images uploaded by users to the Airbnb Platform in message threads, profiles, and Listings for certain illegal or inappropriate activities, such as evidence of child exploitation, for the purpose of identifying and reporting content violations to appropriate authorities.
We use automated methods where reasonably possible. Occasionally we may need to manually review communications, such as for investigations or customer support.
(x) review, scan, and analyze communications on the Airbnb Platform for certain purposes, such as evidence of child exploitation
Qualifications & exceptions
Image scanning is "subject to applicable law".
Manual review is occasional, for example for investigations or customer support.
Not stated here
The linked article "Why we review messages on Airbnb" was not supplied.
Use & Processing · User right or choice
You can exercise privacy rights as applicable law allows, use Account settings controls, and opt out of AI-model use
You may exercise the rights described in section 9 consistent with applicable law. Airbnb offers many privacy controls in your Account settings, with more information on a linked page. If you do not want Airbnb to use your personal information to develop and improve AI models that power certain features, you can set your preferences as described on a linked page.
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You may exercise any of the rights described in this section consistent with applicable law.
We offer many privacy controls directly within your Account settings. Click here for more information about how to control Airbnb’s use of your personal information. In addition, if you do not want Airbnb to use your personal information to develop and improve AI models that power certain features on Airbnb, you can set your preferences as described here.
Qualifications & exceptions
Rights are available "consistent with applicable law", so they vary by where you live.
Not stated here
The linked pages describing Account controls and the AI preference were not supplied.