Privacy Policy

Airbnb · agreement dated February 5, 2026 · Official agreement

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3 of 96 cards in Security & Safeguards

Security & Safeguards · Company practice

Your data is used for fraud prevention, background and database checks, eligibility, disputes and enforcement

To promote trust, safety and quality, Airbnb processes personal information to: study and combat discrimination under its Nondiscrimination Policy; detect, prevent, assess and address fraud and security risks; check you qualify to offer certain Host Services (such as minimum professional experience, online presence and reputation, and policy, safety and quality standards); protect the community from illegal activities and other behaviors; verify or authenticate information you provide, including identity information; check databases and other sources such as background checks; comply with legal obligations and protect the health and well-being of Guests, Hosts, Hosts' employees and the public; resolve disputes, including telling co-Hosts or additional Guests about disputes tied to their role; enforce agreements with third parties; decide eligibility for booking types such as Instant Book; comply with law and protect rights; enforce the Terms of Service and other policies; and assess your interactions with the platform and information obtained from third parties.

Supporting quotations

We process personal information to:
study and combat discrimination consistent with our Nondiscrimination Policy,
detect, prevent, assess, and address fraud and security risks,
ensure you qualify for offering certain Host Services, including minimal professional experience requirements, online presence and reputation, or that you and your Listing adhere to our policies and safety and quality standards,
protect our community from illegal activities or other behaviors, as set out on our Safety policies page and including our Illegal and Prohibited Activities Policy,
verify or authenticate information provided by you, including identity information, as described in "Personal Information Needed to Use the Airbnb Platform",
conduct checks against databases and other information sources, such as background checks,
comply with our legal obligations, protect the health and well-being of our Guests, Hosts, Hosts’ employees, and members of the public,
resolve disputes with our Members, including disclosing information to your co-Host(s) or additional Guests about disputes related to your role as a co-Host(s) or additional Guests,
enforce our agreements with third parties,
determine eligibility for certain types of bookings, such as Instant Book,
comply with law, respond to legal requests, prevent harm, and protect our rights (see “Comply with Law, Respond to Legal Requests, Prevent Harm, and Protect Our Rights”),
enforce our Terms of Service (“Terms”) and other policies, such as our Nondiscrimination Policy, and
assess or evaluate your interactions with the Airbnb Platform and information obtained from third parties.

Qualifications & exceptions

  • Dispute information may be disclosed to your co-Host(s) or additional Guests when the dispute relates to their role.

Not stated here

  • The Nondiscrimination, Safety and Illegal and Prohibited Activities policies are referenced but not supplied.

Security & Safeguards · Company commitment

Airbnb uses security measures but says no organization can guarantee perfect security

Airbnb says that while no organization can guarantee perfect security, it continuously implements and updates administrative, technical and physical security measures to help protect your personal information against unlawful or unauthorized access, loss, destruction or alteration.

Supporting quotations

While no organization can guarantee perfect security, we are continuously implementing and updating administrative, technical, and physical security measures to help protect your personal information against unlawful or unauthorized access, loss, destruction, or alteration.

Qualifications & exceptions

  • No guarantee of perfect security; the measures are to "help protect".

Security & Safeguards · Company commitment

When training AI, Airbnb may de-identify, encrypt or pseudonymize data and limits who can access it

When Airbnb uses personal information to develop and improve AI, it says it takes appropriate measures to safeguard privacy. These may include de-identifying information before developing or improving a model by removing your name and other identifying information, encrypting data, pseudonymization and other privacy-enhancing techniques. Access to personal information used this way is restricted to a limited number of authorized individuals subject to strict confidentiality obligations.

Supporting quotations

When we use personal information to develop and improve AI, we also take appropriate measures to safeguard your privacy. This may include de-identifying your personal information prior to developing and improving a model by removing references to your name and other identifying information, implementing data encryption, using pseudonymization, and other privacy-enhancing techniques. We also restrict access to personal information used in this manner to a limited number of authorized individuals subject to strict confidentiality obligations.

Qualifications & exceptions

  • De-identification and the other techniques "may" be used; the policy does not commit to any one technique in every case.

Cross-references