Your data is used and disclosed to offer Guest Insurance, check your eligibility and administer claims
To facilitate the sale of Guest Insurance, personal information is used and disclosed to offer Guest Insurance to you, assess your eligibility to buy it based on your trip details, and facilitate underwriting and administration of your Guest Insurance, such as policy claims and benefits.
Supporting quotations
Personal information is used and disclosed to:
offer Guest Insurance to you,
assess your eligibility to purchase Guest Insurance, based on the details of your trip, and
facilitate the underwriting and administration of your Guest Insurance, such as policy claims and benefits.
Not stated here
Who receives the information (insurers, agents) is described in the unsupplied Privacy Policy Supplement for Insurance.
Sharing & Disclosure · Company practice
Airbnb may share your information with other Members to make bookings and interactions work
Airbnb may disclose your personal information to other Members in certain situations, described on a linked page about disclosing personal information with other Members, to enable you to purchase, participate in or offer bookings, connections or other interactions between Members.
Supporting quotations
We may disclose your personal information to:
We may disclose personal information in certain situations, as described in Disclosing personal information with other Members, to enable you to purchase, participate in, or offer bookings, connections, or other interactions between Members.
Not stated here
The linked page describing exactly what is shared with other Members was not supplied.
Sharing & Disclosure · Context
Hosts may pass Guest information to their own cleaners, lock providers or assistants, outside Airbnb's control
Hosts may use third-party services such as cleaning services, lock providers, support staff or assistants to manage or deliver Host Services, and may use Airbnb platform features to disclose a Guest's personal information to those vendors or partners. Other Members may also process your data with non-Airbnb services such as email or reservation management software. Those services are outside Airbnb's control and are subject to their own policies and applicable law.
Supporting quotations
Hosts may use third-party services to help manage or deliver Host Services, such as cleaning services, lock providers, support staff, or assistants. Hosts may use features on the Airbnb Platform to disclose personal information about the Guest to such third-party vendors or partners. Other Members may use services other than Airbnb to process your data, including email or reservation management software. Such services are outside of Airbnb’s control and will be subject to their own policies and applicable law.
Qualifications & exceptions
Airbnb does not control these services; their own policies and applicable law govern them.
Sharing & Disclosure · Company practice
Host and Guest booking and contact details may be shared with building owners and managers
Airbnb may disclose Hosts' and Guests' personal information, including booking information and information about compliance with applicable laws, to Building Management to facilitate programs with them. Guest booking and personal information, including Guest contact information, may be disclosed to the Building Management of the building, complex or community where a Host lives or the Listing is located, to facilitate hosting services, legal compliance, security, billing and other services.
Supporting quotations
We may disclose personal information of Hosts and Guests to Building Management, including booking information and information related to compliance with applicable laws, in order to facilitate programs with Building Management. Guest booking and personal information, including guest contact information, may be disclosed to the Building Management of the building, complex, or community where a host lives and/or the Listing is located to facilitate hosting services, compliance with applicable laws, security, billing, and other services.
Sharing & Disclosure · Company practice
For work bookings by Guests linked to an enrolled employer, booking details may go to that employer
If a booking is designated as for a business or work purpose and is made by a Guest affiliated with an Enterprise enrolled in Airbnb for Work, Airbnb may disclose information about the booking to the Enterprise to the extent necessary to perform Airbnb's contract with the Enterprise and to provide the platform. At the request of the Enterprise or the Guest, Airbnb may also disclose it to third parties the Enterprise engages for support services.
Supporting quotations
If a booking is designated as being for a business or work purpose and is made by a Guest affiliated with an Enterprise enrolled in Airbnb for Work, we may disclose information related to the booking to the Enterprise to the extent necessary for the adequate performance of Airbnb’s contract with the Enterprise and to provide the Airbnb Platform. At the request of the Enterprise or the Guest, we may also disclose this information to third parties engaged by the Enterprise to provide support services.
Qualifications & exceptions
Only for bookings designated as business or work purpose by a Guest affiliated with an enrolled Enterprise.
Limited "to the extent necessary" for the Enterprise contract and the platform.
Sharing & Disclosure · Company practice
Airbnb shares data with affiliated and unaffiliated vendors and partners for many business purposes, including AI
Airbnb discloses personal information to affiliated and unaffiliated vendors or partners (including their own vendors or partners) to help run its business, provide services and products to users including AI, and for the vendors' own compliance purposes. Listed examples include verifying identity documents, confirming eligibility to host (including insurance and license verification), checking public databases, background checks, fraud prevention and risk assessments, product development and debugging, operating the platform through third-party tools, customer service, advertising and payments, additional services you select, insurance claims, scanning communications (for example for child exploitation) and flexible payment plans from third-party credit providers. These providers are contractually bound to protect your information and may also disclose it where required by law. Airbnb may also share pseudonymized data with third-party partners who are not capable of re-identifying it.
Supporting quotations
We disclose personal information with affiliated and unaffiliated vendors or partners (including their vendors or partners) to help us run our business, provide services and products to users, including AI, and for their compliance purposes, including those that help us: (i) verify your identity or authenticate your identification documents, (ii) confirm your eligibility to host, including for insurance and license verification, (iii) check information against public databases, (iv) conduct background checks, fraud prevention, security investigations, and risk assessments, (v) perform product development and improvement, maintenance, and debugging, (vi) allow the provision of the Airbnb Platform through third-party platforms and software tools, (vii) provide customer service, advertising, or payments services, (viii) offer additional services you select, (ix) process, handle, or assess insurance claims or similar claims, (x) review, scan, and analyze communications on the Airbnb Platform for certain purposes, such as evidence of child exploitation (see the “Analyze Your Communications” section for additional information), or (xi) offer flexible payment plans and financing provided by a third-party credit provider. These providers are contractually bound to protect your personal information, have access to your personal information to perform these tasks, and may also disclose your personal information where required by law. We may share pseudonymized data with third-party partners who are not capable of re-identifying the data.
Qualifications & exceptions
Providers are contractually bound to protect personal information.
Vendors may themselves disclose information where required by law.
Pseudonymized data may go to partners not capable of re-identifying it.
Not stated here
The vendors and partners are not named, and how "not capable of re-identifying" is ensured is not explained.
The phrase "for their compliance purposes" allows vendors some use for their own compliance; its scope is not defined.
Sharing & Disclosure · Company practice
If you attend an event sponsored or facilitated by Airbnb, your data may go to event providers
If you choose to attend an event and your attendance is facilitated or sponsored by Airbnb or its partners, Airbnb may disclose your personal information to third-party event providers and their or Airbnb's service providers to enable your participation, such as issuing tickets and credentials.
Supporting quotations
If you elect to attend an event and your attendance is facilitated or sponsored by Airbnb or its partner(s), we may disclose your personal information to third-party events providers and their or Airbnb’s service providers for the purpose of enabling your participation in the event, such as issuing tickets and credentials.
Sharing & Disclosure · Company practice
Your data is shared among Airbnb's Corporate Affiliates, and always goes to Airbnb, Inc. in the U.S.
To provide, integrate, promote and improve the platform, Payment Services and its affiliates' services, Airbnb may disclose personal information between its Corporate Affiliates (the Schedule 1 entities plus HotelTonight LLC). Even if you do not live in the United States, your personal information will be disclosed to Airbnb, Inc., which provides the platform's technical infrastructure.
Supporting quotations
To support us in providing, integrating, promoting, and improving the Airbnb Platform, Payment Services, and our affiliates’ services, we may disclose personal information between our Corporate Affiliates, as defined in Schedule 1, including:
Even if your country of residence is not the United States, your personal information will be disclosed to Airbnb, Inc., which provides the technical infrastructure for the Airbnb Platform.
"Corporate Affiliates" means any of the entities listed in the table below and HotelTonight LLC.
Sharing & Disclosure · Company practice
Certain data goes to the relevant Payments Controller and Insurance Controller, as set out in unsupplied supplements
To facilitate payments, certain personal information described in the regional supplements (Outside the United States, China, United States, Brazil and Korea) will be disclosed to the relevant Payments Controller. To facilitate Guest Insurance offers, certain personal information described in the Privacy Policy Supplement for Insurance will be disclosed to the relevant Insurance Controller.
Supporting quotations
In order to facilitate payments on or through the Airbnb Platform, certain personal information as described in the “Outside the United States Privacy Supplement,” the “China Privacy Supplement,” the “United States Privacy Supplement," the "Brazil Privacy Supplement," and the "Korea Privacy Supplement" will be disclosed to the relevant Payments Controller.
In order to facilitate the offer of Guest Insurance on or through the Airbnb Platform, certain personal information as described in the Privacy Policy Supplement for Insurance will be disclosed to the relevant Insurance Controller.
Not stated here
Which personal information is disclosed is defined in supplements that were not supplied.
Sharing & Disclosure · Company practice
Even if you live outside the EEA, your data may go to Airbnb Ireland UC for support and operations
Even if your country of residence is outside the EEA, your personal information may be disclosed to Airbnb Ireland UC, which provides customer support and other business operation services to other Airbnb entities. It may also be disclosed in line with the section on complying with law, responding to legal requests, preventing harm and protecting Airbnb's rights.
Supporting quotations
Even if your country of residence is outside the EEA, your personal information may be disclosed to Airbnb Ireland UC, which provides customer support and other business operation services to other Airbnb entities and may be disclosed in line with the section "Comply with Law, Respond to Legal Requests, Prevent Harm, and Protect Our Rights."
Sharing & Disclosure · Company practice
Even if you do not live in Japan, your data may go to Airbnb GSL for support and operations
Under the heading "Airbnb GSL", the policy says that even if your country of residence is not Japan, your personal information may be disclosed to Airbnb GSL, which provides customer support and other business operation services to other Airbnb entities.
Supporting quotations
5.7.5 Airbnb GSL.
Even if your country of residence is not Japan, your personal information may be disclosed to Airbnb GSL, which provides customer support and other business operation services to other Airbnb entities.
Not stated here
The policy does not expand the abbreviation "GSL" here; Schedule 1 lists "Airbnb Global Services Limited" as a Japan controller, but the text does not state they are the same entity.
Sharing & Disclosure · Company practice
China residents' data is held by Airbnb Singapore and Airbnb China and may go to Chinese authorities without notice
If your place of residence or establishment is China, your personal information is collected, stored and processed by Airbnb Singapore, and a copy of your account data will be transferred to, stored and processed by Airbnb China. Airbnb Singapore and Airbnb China may disclose your personal information to Chinese government agencies without further notice to you, which the policy compares to other hospitality or short-term rental companies doing business in China. Your information may also be disclosed to vendors or partners, including in China, who may disclose it where required by law.
Supporting quotations
If your place of residence or establishment is China, your personal information is collected, stored and processed by Airbnb Singapore, and a copy of your account data will be transferred to, stored and processed by Airbnb China. Similar to other hospitality or short-term rental companies that do business in China, Airbnb Singapore and Airbnb China may disclose your personal information to Chinese government agencies without further notice to you. Your personal information may be further disclosed to vendors or partners, including in China, to help run our business. Our vendors or partners may also disclose your personal information where required by law.
Qualifications & exceptions
Applies only where your place of residence or establishment is China (excluding Hong Kong, Macau and Taiwan as defined at the start of the policy).
Not stated here
The China Privacy Supplement, which may add terms for China residents, was not supplied.
Cross-references
contrast (model-proposed): Airbnb may tell you about legal requests for your data, but not when barred or when it judges notice harmful or futile — contrast: For China residents, Airbnb Singapore and Airbnb China may disclose personal information to Chinese government agencies without further notice, while the general section says Airbnb may notify Members about legal requests where appropriate. The two provisions pull in different directions for China residents; this is a reviewed tension, not a legal finding.
Sharing & Disclosure · Company practice
Airbnb discloses your data where you consent or direct it, as described at that time
Airbnb may disclose your personal information where you consent or direct it to, and then discloses it as described at the time of that consent or direction. Examples include authorizing a third-party application or website to access your Airbnb account, processing an insurance claim, applying for flexible payment and financing products, and participating in promotional activities by Airbnb partners or third parties.
Supporting quotations
We may disclose your personal information in order to:
Where you provide consent or direct us to disclose your personal information, we disclose your personal information as described at the time of consent or direction, such as when authorizing a third-party application or website to access your Airbnb account, processing an insurance claim, applying for flexible payment and financing products, or participating in promotional activities by Airbnb partners or third parties.
Qualifications & exceptions
The scope of each disclosure is set by what is described at the time you give consent or direction.
Sharing & Disclosure · Company practice
Your profile, listing pages, reviews and public posts may be shown publicly and indexed by search engines
Personal information you disclose publicly on the platform may be indexed by third-party search engines; in some cases you may opt out of this in your account settings. Airbnb may make certain information publicly visible, such as your profile and account information and information derived from them; Listing pages with the approximate or precise location description, calendar availability, profile photo, aggregated demand information and other details you choose to disclose; reviews, ratings and other public feedback; and content in community or discussion forums, blogs or social media posts, plus content you make public, including Listing details on third-party sites, platforms and apps.
Supporting quotations
Personal information you disclose publicly on the Airbnb Platform may be indexed through third-party search engines. In some cases, you may opt-out of this sharing in your account settings. For more information, see our article on What info is shown on your profile. We may make certain personal information publicly visible to others, such as:
your profile and account information and information derived from them, as described here,
listing pages that include information such as the Listing’s approximate or precise location description, calendar availability, profile photo, aggregated demand information, and additional information you choose to disclose,
reviews, ratings, and other public feedback, and
content in a community or discussion forum, blog, or social media post, and content you make available to the public, including Listing details on third-party sites, platforms, and apps.
Qualifications & exceptions
A search-engine opt-out exists only "in some cases".
Listing pages may show an approximate or precise location description.
Not stated here
Which profile fields are public is described on a linked page that was not supplied.
Sharing & Disclosure · Company commitment
In a merger, sale or bankruptcy your data may be transferred; Airbnb will notify you before a different policy applies
If Airbnb undertakes or is involved in a merger, acquisition, reorganization, sale of assets, bankruptcy or insolvency event, it may sell, transfer or share some or all of its assets, including your personal information, in connection with or in contemplation of that transaction, such as due diligence. In that event, Airbnb will notify you before your personal information is transferred and becomes subject to a different privacy policy.
Supporting quotations
If Airbnb undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including your personal information, in connection with such transaction or in contemplation of such transaction, such as due diligence. In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.
Qualifications & exceptions
Sharing may already happen in contemplation of a transaction, such as due diligence.
The notice promise covers transfer that makes your data subject to a different privacy policy.
Sharing & Disclosure · Context
Third-party services linked from Airbnb, like Google Maps, PayPal, Klarna and Stripe, follow their own privacy policies
Parts of Airbnb may link to third-party services that Airbnb does not own or control. When you interact with and choose to use them, you provide your personal information to them, and your use is governed by those providers' privacy policies, including Google Maps/Earth Additional Terms, Google Terms and Privacy Policy, the PayPal Privacy Statement, the Klarna Privacy Policy and the Stripe Privacy Policy. Third-party services may be used to enable calendars and bookings of Listings (FareHarbor, Squarespace, Square, Peek and Rezdy are listed) and to let you obtain background screenings (HireRight is listed).
Supporting quotations
Parts of Airbnb may link to third-party services. Airbnb does not own or control these third parties.
When you interact with these third parties and choose to use their service, you are providing your personal information to them.
Your use of these services is subject to the privacy policies of those providers, including
Third-party services may be used to enable the calendar and booking of a Listing, including:
FareHarbor Privacy Statement
Squarespace Privacy Policy
Square Privacy Notice
Peek Privacy Policy,
Rezdy Privacy Policy
Third-party services may be used to enable you to obtain background screenings.
HireRight Privacy Notice
Qualifications & exceptions
Airbnb states it does not own or control these third parties.
Not stated here
The listed third-party policies were not supplied; their terms are unknown here.