Alexa Terms of Use

Use & Processing · Company practice

Alexa's AI models are trained on sources including content from use of Amazon services

Alexa uses machine learning models to interpret and respond to your requests. Amazon trains these models and produces responses using a variety of data sources, including Amazon content, content from the use of Amazon's services, content licensed from third parties, and content publicly available on the internet. Responses may be based in part on patterns in that training data.

Supporting quotations

Alexa uses machine learning models to interpret and provide responses to your requests.

We use a variety of data sources to train these models and provide responses to your requests, including Amazon content, content from the use of our services, content licensed from third parties, and content publicly available on the internet.

Alexa’s machine learning models may produce content that is based, in part, on patterns in data used to train these models.

Qualifications & exceptions

• The list of training sources is introduced with "including", so it is not exhaustive.

Not stated here

• The terms do not say whether you can opt out of your own use being used as a training source.

Use & Processing · User right or choice

To keep sensitive data out of Amazon's stated uses, the terms say not to share it with Alexa

The terms say that if you do not want Amazon to use certain information, such as sensitive personal data, for the purposes described in these terms or in the Alexa and Alexa Device FAQs, you should not share it with Alexa. This section does not promise to exclude sensitive information you do share from those uses; the choice it states is to withhold it. Separately, a linked help page is said to explain how to delete voice recordings and manage Amazon's use of them; that page was not supplied.

Supporting quotations

If you do not want Amazon to use certain information, like sensitive personal data, for the purposes described in these terms or our

do not share it with Alexa.

Qualifications & exceptions

• The purposes referenced include those in the linked Alexa and Alexa Device FAQs, which were not supplied.

Not stated here

• The FAQ purposes referenced here and the linked voice recording controls were not supplied.