Apple Privacy Policy

Apple · agreement dated July 30, 2025 · Official agreement

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9 of 64 cards in Account & Service Control

Account & Service Control · Company practice

Child Apple Account Creation

To access certain Apple services, children need a child Apple Account, which can be created by a parent or an educational institution.

Supporting quotations

To access certain Apple services, a child must have a child Apple Account. A child Apple Account may be created by the parent or, in the case of a Managed Apple Account, by the child’s educational institution.

Qualifications & exceptions

  • To access certain Apple services

Account & Service Control · Procedure

Parental Consent for Child Accounts

Parents must review a Family Privacy Disclosure and provide verifiable parental consent to create a child account.

Supporting quotations

To create a child account, parents must review the Family Privacy Disclosure for Children, which describes how Apple handles children’s personal data. If they agree, the parent must provide Apple with a verifiable parental consent.

Qualifications & exceptions

  • To create a child account

Cross-references

Account & Service Control · Procedure

Educational Institution Account Creation for Students

Educational institutions participating in the Apple School Manager Program can create Managed Apple IDs for students, provided they agree to the Managed Apple IDs for Students Disclosure.

Supporting quotations

Educational institutions that participate in the Apple School Manager Program may also create Apple IDs for students, called “Managed Apple IDs.” These schools are required to agree to the [Managed Apple IDs for Students Disclosure] which is included as Exhibit A to the Apple School Manager Agreement.

Qualifications & exceptions

  • Educational institutions that participate in the Apple School Manager Program may also create Apple IDs for students, called “Managed Apple IDs.”
  • These schools are required to agree to the [Managed Apple IDs for Students Disclosure] which is included as Exhibit A to the Apple School Manager Agreement.

Cross-references

Account & Service Control · User right or choice

Contact for Privacy Questions

You can contact Apple with questions about its Privacy Policy, privacy practices (including those of third-party service providers), or to reach their Data Protection Officer.

Supporting quotations

If you have questions about Apple’s Privacy Policy or privacy practices including where a third-party service provider is acting on our behalf, or you would like to contact our Data Protection Officer, you can contact us at apple.com/legal/privacy/contact or call the [Apple Support number] for your country or region.

Qualifications & exceptions

  • including where a third-party service provider is acting on our behalf

Account & Service Control · Procedure

Privacy Inquiry Response Process

Apple has a dedicated team that reviews privacy inquiries, aiming to respond to substantive contacts within seven days, though additional time or information may be required.

Supporting quotations

A dedicated team reviews your inquiry to determine how best to respond to your question or concern, including those inquiries received in response to an access or download request.

Qualifications & exceptions

  • In most cases, all substantive contacts receive a response within seven days.
  • In other cases, we may require additional information or let you know that we need more time to respond.

Cross-references

Account & Service Control · Company commitment

Addressing Privacy Issue Improvements

If a complaint indicates an area for improvement in Apple's privacy handling, they will take steps to update their practices at the next reasonable opportunity.

Supporting quotations

Where your complaint indicates an improvement could be made in our handling of privacy issues, we will take steps to make such an update at the next reasonable opportunity.

Qualifications & exceptions

  • Where your complaint indicates an improvement could be made in our handling of privacy issues

Cross-references

Account & Service Control · Company commitment

Addressing Negative Privacy Impacts

If a privacy issue has negatively impacted you or another person, Apple will take steps to address it with the affected individual(s).

Supporting quotations

In the event that a privacy issue has resulted in a negative impact on you or another person, we will take steps to address that with you or that other person.

Qualifications & exceptions

  • In the event that a privacy issue has resulted in a negative impact on you or another person

Cross-references

Account & Service Control · User right or choice

Right to Refer Complaints to Regulator

You have the right to refer your complaint to the applicable regulator at any time, even if you are not satisfied with Apple's response.

Supporting quotations

You may at any time — including if you are not satisfied with Apple’s response — refer your complaint to the applicable regulator.

Qualifications & exceptions

  • including if you are not satisfied with Apple’s response

Cross-references

Account & Service Control · Company commitment

Assistance with Complaint Avenues

If you ask, Apple will endeavor to provide you with information about relevant complaint avenues that may apply to your situation.

Supporting quotations

If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

Qualifications & exceptions

  • If you ask us

Cross-references