19 of 110 cards in Charges & Financial Obligations
Charges & Financial Obligations · Context
Every free or paid acquisition is a Transaction and a contract with Apple and/or the Content provider
Content you acquire on the Services, whether free or paid, is a "Transaction". Each Transaction is an electronic contract between you and Apple, and/or between you and the entity providing the Content. If you are a customer of Apple Distribution International Ltd. or Apple Services Pte. Ltd., that entity is the merchant of record for some Content from Apple Books, Apple Podcasts or the App Store, as shown on the product page or during acquisition; you acquire that Content from that entity, but it is licensed by the Content provider. For App Store apps, Apple acts as an agent for App Providers and is not a party to the sales contract or user agreement between you and the App Provider. A Service membership bought from a reseller, such as a wireless carrier, is different: the reseller is the merchant of record, the purchase is governed by the reseller's terms rather than this Agreement, and billing disputes go to the reseller.
Supporting quotations
You can acquire Content on our Services for free or for a charge, either of which is referred to as a “Transaction.”
Each Transaction is an electronic contract between you and Apple, and/or you and the entity providing the Content on our Services.
However, if you are a customer of Apple Distribution International Ltd. or Apple Services Pte. Ltd., then that entity is the merchant of record for some Content you acquire from Apple Books, Apple Podcasts, or App Store as displayed on the product page and/or during the acquisition process for the relevant Service.
In such case, you acquire the Content from Apple Distribution International Ltd. or Apple Services Pte. Ltd., as applicable, which is licensed by the Content provider (e.g., App Provider (as defined below), book publisher, etc.).
Apple acts as an agent for App Providers in operating the App Store and is not a party to the sales contract or user agreement between you and the App Provider.
If you purchase a Reseller Membership, your reseller is the merchant of record, which means that you acquire the Service license from that reseller, which will bill you for the cost of your Service membership, but the Service is licensed and provided by Apple.
Your purchase relationship with the reseller is governed by the reseller’s terms and conditions, not this Agreement, and any billing disputes related to a Reseller Membership must be directed to the reseller, not Apple.
Qualifications & exceptions
Which party you contract with depends on the Content, your Home Country's Apple entity and how you bought it; the product page or acquisition flow shows the merchant for the listed services.
Reseller Membership billing disputes go to the reseller, not Apple.
Charges & Financial Obligations · Permission or license
Apple charges your selected payment method, including taxes, and may store and charge multiple payment methods
Apple will charge your selected payment method for paid Transactions, including any applicable taxes. If you have also added that payment method to Apple Wallet, Apple may charge it in Apple Wallet using Apple Pay. You can associate several payment methods with your Apple Account, and you agree that Apple may store and charge them for Transactions. Your primary payment method is the one shown at the top of your account settings payments page.
Supporting quotations
Apple will charge your selected payment method for any paid Transactions, including any applicable taxes.
If you have also added it to your Apple Wallet, Apple may charge your selected payment method in Apple Wallet using Apple Pay.
You can associate multiple payment methods with your Apple Account, and you agree that Apple may store and charge those payment methods for Transactions.
Your primary payment method appears at the top of your account settings payments page.
Charges & Financial Obligations · Permission or license
If your primary payment method fails, Apple may charge your other methods in order; unpaid amounts stay owed
If your primary payment method cannot be charged for any reason, such as expiration or insufficient funds, you authorize Apple to try your other eligible payment methods in order from top to bottom as listed on your payments page. If Apple still cannot charge you, you remain responsible for the uncollected amounts, and Apple may try again or ask you for another payment method. Separately, as local law allows, Apple may automatically update your payment information if payment networks or your financial institutions provide it.
Supporting quotations
If your primary payment method cannot be charged for any reason (such as expiration or insufficient funds), you authorize Apple to attempt to charge your other eligible payment methods in order from top to bottom as they appear on your account settings payments page.
If we cannot charge you, you remain responsible for any uncollected amounts, and we may attempt to charge you again or request that you provide another payment method.
In accordance with local law, Apple may automatically update your payment information regarding your payment methods if provided such information by the payment networks or your financial institutions.
Qualifications & exceptions
Only other eligible payment methods are tried, in the order shown on your payments page.
Automatic payment-information updates are made in accordance with local law.
Charges & Financial Obligations · Procedure
Pre-ordered Content is charged when it is delivered, unless you cancel before it becomes available
If you pre-order Content, you are charged when the Content is delivered to you, not when you place the pre-order. You can avoid the charge by cancelling before the Content becomes available.
Supporting quotations
If you pre-order Content, you will be charged when the Content is delivered to you (unless you cancel prior to the Content’s availability).
Charges & Financial Obligations · Restriction or exception
All Transactions are final; for delivery problems Apple chooses between replacement and refund
All Transactions are final, and Content prices may change at any time. If technical problems prevent or unreasonably delay delivery of Content, your exclusive and sole remedy is either replacement of the Content or a refund of the price paid, and Apple decides which. Apple may from time to time suspend or cancel payment, or refuse a refund request, if it finds evidence of fraud, abuse, or unlawful or other manipulative behavior that entitles Apple to a corresponding counterclaim. For Subscriptions that commit you to a set number of billing periods, any such refund covers only access already paid for but not yet provided, and no refund is due for future monthly periods not yet charged.
Supporting quotations
All Transactions are final.
Content prices may change at any time.
If technical problems prevent or unreasonably delay delivery of Content, your exclusive and sole remedy is either replacement of the Content or refund of the price paid, as determined by Apple.
From time to time, Apple may suspend or cancel payment or refuse a refund request if we find evidence of fraud, abuse, or unlawful or other manipulative behavior that entitles Apple to a corresponding counterclaim.
For Subscriptions that require your commitment to a specified number of billing periods, any such refund will relate only to the period of access already paid for but not yet provided, and no refund is due in respect of any future monthly periods for which payment has not yet been collected.
Qualifications & exceptions
The replacement-or-refund remedy applies to technical problems that prevent or unreasonably delay delivery; it is the exclusive remedy for that case.
Refund refusals or payment cancellations are tied to evidence of fraud, abuse, or unlawful or manipulative behavior.
Commitment Subscriptions limit any refund to paid-but-unprovided access.
Not stated here
The source does not say which refund the commitment-Subscription sentence's "any such refund" refers back to; no other refund right appears in the supplied text.
Other rights that local consumer law may give are not described here.
Charges & Financial Obligations · Context
Store credit, gift card and billing details are in separate linked pages
Terms for store credit and gift cards or codes, and further details on how Transactions are billed, are in separate pages Apple links rather than in this Agreement.
Supporting quotations
Terms related to store credit and gift cards/codes are available here:
For more details about how Transactions are billed, please visit
Not stated here
The linked gift card terms and billing support page are not supplied.
Charges & Financial Obligations · Restriction or exception
Commitment Subscriptions: paid per period, no financing charges, refunds only for paid-but-unprovided access
Some Subscriptions require you to commit to a set number of billing periods. For those Subscriptions, any such refund relates only to access you have already paid for but not yet received, and no refund is due for future monthly periods that have not yet been charged. Section I adds that these commitment Subscriptions include no financing charges or credit costs, that each payment applies only to the current billing period, and that you may not pay charges before they are due. The refund sentence follows Section B's rule that, when technical problems prevent or unreasonably delay delivery, Apple decides between replacement and refund.
Supporting quotations
For Subscriptions that require your commitment to a specified number of billing periods, any such refund will relate only to the period of access already paid for but not yet provided, and no refund is due in respect of any future monthly periods for which payment has not yet been collected.
Certain Subscriptions may require your commitment to a specified number of billing periods. These Subscriptions do not include any financing charges or credit costs. Each payment shall apply only to the current billing period, and you may not pay charges before they become due.
If technical problems prevent or unreasonably delay delivery of Content, your exclusive and sole remedy is either replacement of the Content or refund of the price paid, as determined by Apple.
Qualifications & exceptions
Applies only to Subscriptions that require a commitment to a specified number of billing periods.
You may not prepay future commitment periods.
Not stated here
The source does not identify which refund "any such refund" refers to; the nearest preceding refund is the technical-delivery remedy in Section B, and no separate cancellation-refund right appears in the supplied text.
Subscriptions renew automatically until you cancel in Manage Subscriptions; charges come at most 24 hours early
The Services and certain Apps offer Content or Services on a subscription basis ("Subscriptions"). Subscriptions renew automatically until you cancel them in the Manage Subscriptions section of your account settings. You will be charged no more than twenty-four hours before the start of the latest Subscription period. When a Subscription ends, you lose access to any functionality or Content of that Service that requires a Subscription.
Supporting quotations
The Services and certain Apps may allow you to access Content or Services on a subscription basis (“Subscriptions”).
Subscriptions automatically renew until cancelled in the Manage Subscriptions section of your account settings.
You will be charged no more than twenty-four (24) hours prior to the start of the latest Subscription period.
When your Subscription to any Service or Content ends, you will lose access to any functionality or Content of that Service that requires a Subscription.
Not stated here
The linked page on cancelling Subscriptions is not supplied.
Charges & Financial Obligations · Company commitment
You are told of Subscription price increases; where consent is required and you refuse, Apple may cancel
You will be notified if the price of a Subscription increases and, where required, your consent will be needed to continue. Apple reserves the right to cancel your Subscription if you do not agree to material changes to it for which Apple requires your consent.
Supporting quotations
You will be notified if the price of a Subscription increases and, if required, your consent will be required to continue.
We reserve the right to cancel your Subscription if you do not agree to material changes to the Subscription for which we require your consent, or if we are unable to successfully charge your payment method to renew your Subscription.
Qualifications & exceptions
Consent is required only "if required"; the Agreement does not say when.
Charges & Financial Obligations · Restriction or exception
If a renewal charge fails and you have not cancelled, you still owe it, billing dates may shift, and Apple may cancel
If Apple cannot charge your payment method for a Subscription, for example because it expired or has insufficient funds, and you have not cancelled, you remain responsible for the uncollected amounts. Apple will try to charge the payment method as you update your payment details, which may change the start of your next Subscription period and your billing date, as shown on your receipt. Apple also reserves the right to cancel the Subscription if it cannot successfully charge your payment method to renew it.
Supporting quotations
If we cannot charge your payment method for any reason (such as expiration or insufficient funds), and you have not cancelled the Subscription, you remain responsible for any uncollected amounts, and we will attempt to charge the payment method as you may update your payment method information.
This may result in a change to the start of your next Subscription period and may change the date on which you are billed for each period, as displayed on your receipt.
We reserve the right to cancel your Subscription if you do not agree to material changes to the Subscription for which we require your consent, or if we are unable to successfully charge your payment method to renew your Subscription.
Charges & Financial Obligations · Procedure
Cancel at least 24 hours before a free trial ends to avoid charges; a cancelled Apple trial cannot restart
Certain Subscriptions offer a free trial before your payment method is charged. If you want to unsubscribe before charging starts, cancel at least twenty-four hours before the free trial ends. Section I adds that if you start a free trial of an Apple Subscription and cancel before it ends, you cannot reactivate that free trial.
Supporting quotations
Certain Subscriptions may offer a free trial prior to charging your payment method.
If you decide to unsubscribe from a Subscription before we start charging your payment method, cancel the Subscription at least twenty-four (24) hours before the free trial ends.
If you start a free trial to a Subscription offered by Apple as Content provider (an “Apple Subscription”) and cancel before it ends, you cannot reactivate the free trial.
Qualifications & exceptions
The no-reactivation rule is stated for Apple Subscriptions; third-party trials are not addressed by that sentence.
Charges & Financial Obligations · Restriction or exception
Apple Subscription trials don't combine with Apple One or other bundle offers, and keep running if you join a bundle
Free trials or offers for Apple Subscriptions cannot be combined with free trials or offers for any bundle that includes Apple Subscriptions (an "Apple Bundle"), such as Apple One. If you are in a free trial or offer for an Apple Subscription and then subscribe to an Apple Bundle, your trial or offer is not paused, even though the bundle also gives you access to that Subscription. Your trial or offer may therefore run out while you are a bundle subscriber, and Apple has no obligation to reinstate, reimburse or otherwise compensate you for the expired part.
Supporting quotations
Free trials or offers to Apple Subscriptions cannot be combined with any free trials or offers for any bundle including Apple Subscriptions (an “Apple Bundle”), such as Apple One .
If you are in a free trial or offer for any Apple Subscriptions, and you subscribe to an Apple Bundle, your free trial(s) or offer(s) will not be paused even if you have access to such Apple Subscription(s) through an Apple Bundle.
You acknowledge that your free trial or offer may expire while you are a subscriber to an Apple Bundle, and Apple shall have no obligation to reinstate, reimburse, or otherwise compensate you for any part of such expired free trial or offer.
Qualifications & exceptions
Applies to Apple Subscriptions (Apple as Content provider) and Apple Bundles.
Charges & Financial Obligations · Restriction or exception
Commitment Subscriptions have no financing or credit costs, and each payment covers only the current period
Some Subscriptions require you to commit to a specified number of billing periods. These Subscriptions include no financing charges or credit costs. Each payment applies only to the current billing period, and you may not pay charges before they become due. Any refund for such a Subscription covers only access already paid for but not yet provided.
Supporting quotations
Certain Subscriptions may require your commitment to a specified number of billing periods.
These Subscriptions do not include any financing charges or credit costs.
Each payment shall apply only to the current billing period, and you may not pay charges before they become due.
For Subscriptions that require your commitment to a specified number of billing periods, any such refund will relate only to the period of access already paid for but not yet provided, and no refund is due in respect of any future monthly periods for which payment has not yet been collected.
Not stated here
The Agreement does not say whether, or on what terms, you can cancel a commitment Subscription before the committed periods end.
Charges & Financial Obligations · Permission or license
Apple may add services or features to an Apple Subscription at any time; you may cancel without extra charge
Apple may add a service to an Apple Subscription, or add or expand its features and functions, at any time, including for technical, security, regulatory compliance, customer experience or service optimization reasons. If you do not want these added services or features, you may cancel your subscription in your account settings at any time without additional charge. This is separate from material changes for which Apple requires your consent, where Apple may cancel your Subscription if you do not agree.
Supporting quotations
Apple may add a service to, or may add and/or expand features and functionalities of, an Apple Subscription at any time, including for technical, security, regulatory compliance, customer experience or service optimization reasons.
If you do not wish to receive these added services or features, you may cancel your subscription in your account settings at any time without additional charge.
We reserve the right to cancel your Subscription if you do not agree to material changes to the Subscription for which we require your consent, or if we are unable to successfully charge your payment method to renew your Subscription.
Qualifications & exceptions
The listed reasons are examples ("including"); additions are not limited to them.
Your remedy for unwanted additions is cancelling; the clause does not say whether the price changes.
Charges & Financial Obligations · Restriction or exception
With Purchase Sharing, the Organizer pays for and authorizes every Family member's Transactions
Family Sharing's Purchase Sharing lets eligible Content be shared among up to six Family members. The Organizer invites the members and agrees to pay for all Transactions they initiate. The Organizer's eligible payment methods pay for any Transaction a Family member initiates, except that a member's own store credit is always used first. When the Organizer's payment methods are used, Family members act as the Organizer's agents. The Organizer agrees to pay for those Transactions, that they are authorized, and that they will be charged as Section B describes (which includes trying other eligible payment methods in order if the first fails). Organizers must comply with their payment method contracts and take on all risk of sharing their payment methods with Family members. Receipts go to the member who made the Transaction and, if billed to the Organizer's payment method, also to the Organizer.
Supporting quotations
Purchase Sharing: Family Sharing’s Purchase Sharing feature allows eligible Content to be shared among up to six (6) members of a Family.
The Organizer invites other members to participate, and agrees to pay for all Transactions initiated by Family members.
The Organizer’s eligible payment methods are used to pay for any Transaction initiated by a Family member (except when the Family member’s account has store credit, which is always used first).
Family members are acting as agents for the Organizer when the Organizer’s eligible payment methods are used.
The Organizer hereby agrees: (1) to pay for such Transactions; (2) that Transactions initiated by Family members are authorized; and (3) Transactions will be charged to eligible payment methods in the manner indicated in Section B above.
Organizers are responsible for complying with their payment method contracts, and assume all risk related to sharing access to their eligible payment methods with Family members.
A receipt or invoice for any Family member Transaction is sent to the initiating Family member and, if billed to the Organizer’s payment method, also to the Organizer.
If your primary payment method cannot be charged for any reason (such as expiration or insufficient funds), you authorize Apple to attempt to charge your other eligible payment methods in order from top to bottom as they appear on your account settings payments page.
Qualifications & exceptions
Only eligible Content is shared.
The Organizer's agreement that member Transactions are authorized applies when the Organizer's payment methods are used.
Charges & Financial Obligations · Company commitment
Season Pass and Multi-Pass are charged in full upfront; missing Season Pass episodes are credited
A Pass lets you buy and receive television Content as it becomes available: a Season Pass covers shows with a limited number of episodes per season, and a Multi-Pass covers shows available on an ongoing basis. The full price of either is charged at the time of the Transaction. If a Content provider delivers fewer episodes to Apple than planned when you bought a Season Pass, Apple will credit your Apple Account with the retail value of the episodes not provided.
Supporting quotations
A Pass allows you to purchase and receive television Content as it becomes available.
A Season Pass applies to television Content that has a limited number of episodes per season; a Multi-Pass applies to television Content that is available on an ongoing basis.
The full price of a Season Pass or Multi-Pass is charged at the time of the Transaction.
If a Content provider delivers to Apple fewer TV episodes than planned when you purchased a Season Pass, we will credit to your Apple Account the retail value of the corresponding number of episodes that were not provided to Apple.
Qualifications & exceptions
The episode credit is stated for Season Passes only, and is an account credit rather than a refund to your payment method.
Charges & Financial Obligations · Context
An App Bundle costs the displayed price, which may be reduced for Apps you own but can carry a minimum charge
Some Apps are sold together as an "App Bundle". The price shown with an App Bundle is what you will be charged when you buy it. That price may be reduced to account for Apps you have already bought or acquired, but may include a minimum charge to complete the bundle.
Supporting quotations
APP BUNDLES
Some Apps may be sold together as a bundle (“App Bundle”). The price displayed with an App Bundle is the price you will be charged upon purchasing the App Bundle. The App Bundle price may be reduced to account for Apps you have already purchased or acquired, but may include a minimum charge to complete the App Bundle.
Charges & Financial Obligations · Context
A membership bought from a reseller such as a carrier is billed and governed by the reseller, who handles disputes
Where available, you may be offered a Service membership through a reseller, such as a wireless carrier (a "Reseller Membership"). If you buy one, the reseller is the merchant of record: you acquire the Service license from the reseller, which bills you, but Apple licenses and provides the Service. Your purchase relationship with the reseller is governed by the reseller's terms, not this Agreement, and billing disputes about a Reseller Membership must go to the reseller, not Apple.
Supporting quotations
S. RESELLER MEMBERSHIP
Where available, you may be offered to purchase a Service membership from a reseller, such as a wireless carrier (a “Reseller Membership”).
If you purchase a Reseller Membership, your reseller is the merchant of record, which means that you acquire the Service license from that reseller, which will bill you for the cost of your Service membership, but the Service is licensed and provided by Apple.
Your purchase relationship with the reseller is governed by the reseller’s terms and conditions, not this Agreement, and any billing disputes related to a Reseller Membership must be directed to the reseller, not Apple.
Qualifications & exceptions
Only the purchase relationship is governed by the reseller; the Service itself is licensed and provided by Apple.