Wireless Plan Terms

AT&T · Official agreement

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Sharing & Disclosure · Permission or license

Applying for or using service lets AT&T pull your credit at any time and share it with affiliates and agents

By applying for or using AT&T Services you give AT&T permission to obtain your credit information from consumer credit reporting agencies at any time and for any reason. AT&T may also share information about your credit with its current and future affiliates, assignees, successors, employees, agents and others acting or claiming to act on its behalf, at any time and for any reason. If you are delinquent, you authorize AT&T to report late payment or nonpayment to credit reporting agencies.

Supporting quotations

By applying for or using AT&T Services, you’re giving us permission to obtain your credit information from consumer credit reporting agencies at any time and for any reason.
We also may share information about your credit with AT&T’s current and future affiliates, assignees, successors, employees, agents, and others acting or purporting to act on our behalf at any time and for any reason.
If you are delinquent in any payment to us, you also authorize us to report any late payment or nonpayment to credit reporting agencies.

Qualifications & exceptions

  • The permission is stated as "at any time and for any reason".

Sharing & Disclosure · Permission or license

AT&T shares your account information with a business or government entity that pays or verifies your benefits

If a business or government entity pays or is liable for your charges, you authorize AT&T to share your Account information with it or its authorized agents. If you pay your own charges but use services or receive Benefits under a Business Agreement, you authorize AT&T to share enough Account information with that entity or its agents to verify your continuing eligibility, and AT&T may contact you to confirm eligibility.

Supporting quotations

If a business or government entity pays your charges or is otherwise liable for the charges, you authorize us to share your Account information with it or its authorized agents.
then you authorize us to share enough Account information with your business or government entity, or its authorized agents, to verify your continuing eligibility for those Services or Benefits.
You also agree we may contact you to confirm your continued eligibility for the Services and/or Benefits.

Qualifications & exceptions

  • When you pay your own charges, sharing is limited to enough information to verify continuing eligibility.

Sharing & Disclosure · Restriction or exception

Third-party apps, content and services are at your own risk, may cost extra and follow their own policies

AT&T is not a publisher of third-party information, applications, services or content and is not responsible for third parties' opinions, advice, statements, services or goods. It does not underwrite or assume your risk; your use of third-party information, apps, services, content or products is at your own risk, AT&T does not warrant their safety, quality or appropriateness, and it provides no customer service, repairs or support for them. Third-party providers may impose additional charges, and information you give them is governed by their own policies or terms.

Supporting quotations

WE ARE NOT A PUBLISHER OF THIRD-PARTY INFORMATION, APPLICATIONS, SERVICES, OR OTHER CONTENT AND WE ARE NOT RESPONSIBLE FOR ANY OPINIONS, ADVICE, STATEMENTS, OTHER INFORMATION, SERVICES, OR GOODS PROVIDED BY THIRD PARTIES.
You agree that your use of third-party information, applications, services, content, or products is at your own risk, for which we’re neither responsible nor warrant their safety, quality, or appropriateness and we do not provide customer service, repairs, or other support.
Third-party content or service providers may impose additional charges. Any information you provide to third parties is governed by their policies or terms.

Sharing & Disclosure · Restriction or exception

AT&T is not liable for sending or failing to send emergency alerts or sharing subscriber data to deliver them

When transmitting emergency alerts under federal law, AT&T and its officers, employees, vendors, assignees, successors and agents are not liable to any subscriber or user for any act or omission related to, or harm from, sending or failing to send an emergency alert, or for releasing subscriber information used to deliver an alert to government agencies, public safety, fire, law enforcement, emergency medical services or emergency facilities.

Supporting quotations

In transmitting emergency alerts pursuant to federal law, AT&T, including its officers, directors, employees, vendors, assignees, successors and agents, will not be liable to any subscriber to, or user of, AT&T’s Wireless Service or Equipment for any act or omission related to or any harm resulting from the transmission of, or the failure to transmit, an emergency alert; or the release to a government entity or agency, public safety, fire service, law enforcement official, emergency medical service, or emergency facility of subscriber information used in connection with delivering an emergency alert.

Sharing & Disclosure · User right or choice

Joining a Prepaid Multi-Line account shares your call records, usage and billing with the Account Owner

By accepting an invitation to join an Account Owner's Prepaid Multi-Line Account, or using Prepaid services while part of one, a Member consents to disclosure of Customer Proprietary Network Information (CPNI). CPNI covers the services you buy, how you use them and related billing, including plan, calling details and service types. Once you join, your Prepaid Account information, including account history, plan, call detail records, billing and voice and data usage, is shared with and accessible to the Account Owner. You may restrict that disclosure, which does not affect your other AT&T services but prevents you from joining a Multi-Line Account. The consent lasts until you revoke it by removing your line from the Multi-Line Account.

Supporting quotations

BY ACCEPTING AN INVITATION TO JOIN AN ACCOUNT OWNER’S MULTI-LINE ACCOUNT OR BY USING AT&T Prepaid SERVICES WHILE PART OF A MULTI-LINE ACCOUNT, THE MEMBER CONSENTS TO DISCLOSURE OF CPNI AS DISCUSSED IN THIS SUBSECTION.
Once a Member joins a Multi-Line Account, the Member’s AT&T Prepaid Account information, including account history, plan information, call detail records, billing information, and voice and data usage information, will be shared with and accessible by the Account Owner of the Multi-Line Account.
The Member has the right to restrict the disclosure of the Member’s CPNI and other account information to the Account Owner. Restricting disclosure of the Member’s CPNI will not affect any other service(s) to which the Member currently subscribes from AT&T, however, it will prevent the Member from being able to join an AT&T Prepaid Multi-Line Account
The Member’s CPNI authorization is effective until the Member revokes it by removing the Member’s line(s) from a Multi-Line Account.

Qualifications & exceptions

  • Restricting disclosure prevents joining a Multi-Line Account.
  • Consent ends when the Member removes the line from the Multi-Line Account.

Sharing & Disclosure · Permission or license

The Account Owner, or anyone AT&T accepts as the Owner, can view Member information and change plans

Members authorize AT&T to give CPNI and other account information to the Account Owner, and to let the Owner change the Multi-Line Account, including new or extended service commitments and purchases, at the direction of anyone who provides information AT&T deems sufficient to identify them as the Account Owner. This access includes viewing account information, changing plans, performing upgrades and viewing payment information.

Supporting quotations

You authorize us to provide CPNI and other account information to the Account Owner, and to allow the Account Owner to make changes to the Multi-Line Account, including new or extended service commitments and the purchase of products and/or services, upon the direction of any person able to provide information we deem sufficient to identify the person as the Account Owner.
Such access will include, but is not limited to, the ability to view Multi-Line Account information, make changes to the plans under the Multi-Line Account, perform upgrades, and view payment information.

Qualifications & exceptions

  • Identification is based on information AT&T deems sufficient.

Sharing & Disclosure · Restriction or exception

AT&T Phone main account holders can see everything in subaccounts, including voicemail and call logs

Accepting the AT&T Phone terms makes you main Account holder for each number and its plans and features. You may create up to ten subaccounts for household members, each with its own password and ID, and you are responsible for all activity on the main Account and every subaccount; violations in any of them can lead to suspension or termination of all. Call histories for each number are visible in the main Account and its subaccounts. The main Account holder, or anyone giving information AT&T deems sufficient to identify them, can reset subaccount passwords and delete and recreate subaccounts. You must tell subaccount holders that the main Account holder can access every aspect of their subaccount, including settings, voicemail and address books, so they have no expectation of privacy from the main Account holder.

Supporting quotations

You may create up to ten subaccounts under your main Account, for others in your household.
Main Account holders are responsible for all activity on their main Account and on any and all subaccounts. Violations of this Agreement in a main Account or in a subaccount can result in suspension or termination of the main Account and all subaccounts.
Call histories (call logs for outgoing, answered, and missed calls) for each telephone number are accessible in the main Account and in each subaccount created under the telephone number.
You agree to advise all subaccount holders that the main Account holder can have access to all aspects of their subaccount, including, but not limited to, feature settings, voicemail messages, and address books.

Qualifications & exceptions

  • Applies to AT&T Phone Service accounts.

Sharing & Disclosure · Permission or license

AT&T may preserve and disclose your content when required by law or to enforce terms and protect people

AT&T may preserve User Content and may disclose it if required by law or if it believes in good faith that preservation or disclosure is reasonably necessary to comply with legal process, enforce the Agreement, respond to claims that content violates third-party rights, or protect the rights, property or personal safety of AT&T, other users and the public.

Supporting quotations

AT&T may preserve User Content and may also disclose User Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce this Agreement; (c) respond to claims that any Content violates the rights of third parties; or (d) protect the rights, property, or personal safety of AT&T, other end users, and the public.

Qualifications & exceptions

  • Disclosure requires a legal requirement or a good-faith belief it is reasonably necessary for one of the listed purposes.