Regardless of location, you can request deletion, subject to legal limits and conditions and appropriate identity verification. Calm says it retains certain information when law requires or permits it, so a deletion request does not promise removal of every record.
Supporting quotations
Regardless of your location, but subject to certain limits and conditions provided under law, you have the right to request to:
delete the information we have about you.
If you request to delete your information, please note that we retain certain information when required or permitted by law.
Where appropriate under applicable law, such as with respect to requests to know, correct, or delete, we may verify your request by asking you to provide information that matches information we have on file.
Cross-references
related (model-proposed): California retention is tied to purpose, with a legal extension — references: Deletion requests and California purpose-based retention interact: a deletion request remains subject to legally required or permitted retention, while the California commitment limits duration to necessity unless law requires longer storage. Neither promises immediate deletion of every record.
Retention & Deletion · Company commitment
European retention is purpose-limited unless law requires longer storage
For use in the EEA, Switzerland or UK, Calm says it keeps personal data no longer than necessary for processing purposes, unless applicable law requires a longer storage period. No fixed deletion schedule is given here.
Supporting quotations
The sections below apply to you if you use the Services while in the European Economic Area, Switzerland, or the United Kingdom (collectively, “Europe”). Calm.com, Inc. is the data controller for personal data governed by this Privacy Policy.
We retain personal data for no longer than is necessary for the purposes for which it is processed, unless applicable law requires storage for a longer period of time.
Retention & Deletion · Company commitment
California retention is tied to purpose, with a legal extension
The California notice says personal data is retained no longer than necessary for its processing purposes, unless applicable law requires longer storage. It gives no fixed duration.
Supporting quotations
We retain personal data for no longer than is necessary for the purposes for which it is processed, unless applicable law requires storage for a longer period of time.